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Strand Palace Hotel

#360 of 1,052 Hotels in London
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372 Strand, London WC2R 0JJ, England
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Strand Palace Hotel
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5,189 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Strand Palace Hotel
See the most recent reviews
Leicester, United Kingdom
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

great location near west end theatre land, convent garden, Trafalgar square, st Pauls etc . loads of shops an reasonable restaurants. we just had small cosy room was very clean well maintained and adequate only problems very warm, and we where on side of hotel when windows open quite noisy. but is fan. I think I would get bigger room... More 

Was this review helpful? Yes
Julia K, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time and share your feedback. I appreciate your comments regarding rooms, hotel location, Indian restaurant, bars and breakfast options. We certainly look forward to welcoming you back in the very nearer future. Kind Regards, More 

San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Excellent value for a good price for a centrally located hotel on the Strand, in the heart of things, just steps from Covent Garden. Walking distance to all West End theatres and nightspots. Felt safe walking at night, even after the theatre. You could tell that the staff was well trained and supervised. From the kind doorman to the professional... More 

Was this review helpful? Yes
Julia K, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write a review and sharing your feedback. I am happy to read your compliments of the warm hospitality extended to you by our team. We certainly look forward to welcoming you back to our hotel and ensuring your next visit is another amazing experience. Kind Regards, More 

Moscow, Russia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good stay at a recently refurbished hotel. Efficient and friendly service, outstanding location for theater, museums and restaurants. Did not try any of the hotel restaurant options, but there are a few, which is convenient.

Review collected in partnership with this hotel

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Guildford, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I booked a king size room online in good time for my stay. When I checked in I was told there were no available king size rooms so was allocated a double at barely less cost. I am very tall. The bed was too small for me and I literally did not fit in the shower.

Review collected in partnership with this hotel

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Essex, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great location Great staff Excellent value Well done (Reception free apples I would change though as very sharp!) Room was a little small but perfectly furnished and very clean and comfortable. Fab!!!

Review collected in partnership with this hotel

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Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A return visit to the Strand Palace. Staff always great, breakfasts brilliant even in the rush hour, rooms well appointed. If walking an issue ask for room near lifts as can be a distance. My rooms have always been near the back of hotel so noise not an issue.

Was this review helpful? Yes
Ilona D, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for posting a lovely review of your recent stay at the Strand Palace Hotel and for being our loyal guest. We very much appreciate your kind compliments and look forward to welcoming you back very soon! Kind regards, More 

Gloucestershire, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very well priced hotel in an excellent position for Covent Garden and Theatreland. The room was clean and nicely decorated. The hotel has a big reception area and a pleasant bar. Will definitely return.

Review collected in partnership with this hotel

Was this review helpful? Yes
Ilona D, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for posting a glowing review from your recent stay with us. We very much appreciate your kind words and we hope to have the pleasure of welcoming you back soon. Kind regards, More 

West Midlands, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Good stay but be warned room temperature is very warm and there is no AC! If you open window you may hear loud generators humming loudly outside. I'm a light sleeper so you either request a fan or put up with the noise from outside

Review collected in partnership with this hotel

Was this review helpful? Yes
Ilona D, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your concerns with us. Your comments will be shared with the concerned Head of Departments and we will continue to evaluate our services in purpose to improve where necessary. Once again, we thank you for your valuable feedback and we hope to see you again soon. Kind regards, More 

New York City, New York
1 review
2 of 5 stars Reviewed 3 days ago NEW

Great location only. Breakfast staff not friendly. Single room hot and small. Staff not user friendly. Breakfast mediocre. Hotel not very clean. In general not service orientated. Svetslava (bellboy) was service oriented.

Review collected in partnership with this hotel

Was this review helpful? Yes
Ilona D, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for your review. We welcome all guest feedback as it enable us to continually strive for service excellence in order to improve and maintain our four star standards. We were most disappointed to learn your stay with us did not meet your expectations. Please rest assured your comments have since been shared with Senior Management accordingly... More 

London, United Kingdom
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 days ago NEW

Whilst the hotel is reasonably priced, in a good location and has appropriate facilities, they got my booking wrong, kept me waiting an unnecessarily long time at check in and, rather than try to correct the problem with my booking were surly and obstructive (a subsequent phone call to the reservation staff resolved the problem -shame that the check in... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Ilona D, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for posting your review on TripAdvisor. We appreciate your feedback regarding your recent experience especially at the Reception area and I will certainly make sure that this is resolved. Again, many thanks for sharing this valuable feedback with us and we look forward to providing you with a fantastic experience on your next visit. Kind regards, More 

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Staying in Covent Garden

Neighborhood Profile
Covent Garden
Whether you're headed here to check out the multitude of shops, theaters, cafes, pubs, and restaurants, or simply to be among the multitude of people who pass through this pretty part of town, you'll love soaking up the festive and historic atmosphere in and around Covent Garden. Even if you don't have tickets to the opera or a show at one of the many famous theaters here, don't be surprised if find yourself captivated by some impromptu act of a street performer wowing the crowds in Covent Garden's Piazza. If you do have tickets, you'll be pleased to note that many of the local eateries accommodate theatergoers with prix fixe menus, early dinners, and later than usual opening hours. 


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