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Strand Palace Hotel

#365 of 1,063 Hotels in London
Certificate of Excellence
GreenLeadersGold level
Hotel website
372 Strand, London WC2R 0JJ, England
Strand Palace Hotel
Best prices for: 1 room 1 guest
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Ranked #365 of 1,063 Hotels in London
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 4 days ago
Tracey T Troon, United Kingdom
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4,592 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Strand Palace Hotel
See the most recent reviews
Troon, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Strand Palace Hotel offers great value for money for a fantastic location. My husband and I booked the hotel when we were visiting London for a concert at the Royal Festival Hall, Southbank Centre. When we arrived we were delighted to discover that not only was the venue within walking distance (just over Waterloo Bridge), but the Houses of... More 

Was this review helpful? Yes
Wesela B, Assistant Front Office Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you so much for your wonderful review and recommendation. We are delighted to hear that you enjoyed everything about your stay. Your compliments of the location, services and cleanliness are greatly appreciated. We look forward to welcoming you back. Kind regards, More 

Minster on Sea, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed Saturday till Monday Check in was quick and smooth Nice clean room on eighth floor ideally located for shows or walks very busy at times but staff very helpful and always happy to help we even rang house keeping for more tea and coffee with in ten minutes it was with us carvery was very nice had it twice... More 

Was this review helpful? Yes
Wesela B, Assistant Front Office Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you very much for letting us know how much you have enjoyed staying with us at the Strand Palace Hotel. We are delighted to hear all your nice comments regarding our location, staff and the room, as it is our aim to offer a positive experience for all of our guests. We also appreciate your candid comments... More 

Uppsala, Sweden
Top Contributor
85 reviews 85 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed her with my daughter during a business trip. We took full board service, this was an excellent choice! The indian restaurant was very good but I would not have the buffet at "the Lounge" more than once during a stay. Hard to get a better location for this price in London.

Was this review helpful? Yes
Wesela B, Assistant Front Office Manager at Strand Palace Hotel, responded to this review

Dear Guest, We appreciate your positive feedback about your recent stay at the Strand Palace Hotel. We do take pride in catering to our guests' needs the best way we can. In addition we would like to thank you for alerting us about the buffet at the Lounge, which will give us a chance to evaluate and make amends where... More 

Boston
Contributor
17 reviews 17 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Only had one day in London before needing to fly back, but the location of this hotel was perfect. Could walk to any of the top ten sights from here. Convenient to multiple subway lines. Breakfast was good, wifi was good. Rooms are small, but it is Europe, to be expected: don't spend time in your room anyway, you're in... More 

Was this review helpful? Yes 1
Wesela B, Assistant Front Office Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your visit at the Strand Palace Hotel. We are so pleased to hear that you enjoyed your stay with us. We are looking forward to having you back in the near future. Kind regards, More 

Helsinki. Finland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A nice hotel with great location especially if you plan to see shows in Covent Garden - for example only a few minutes walk from The Royal Opera House. Our twin room was smallish and a little dark but otherwise okay. Everything was very clean and worked well. The staff was not super friendly but not unfriendly either. With one... More 

Was this review helpful? Yes 1
Wesela B, Assistant Front Office Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review and let us know why our product and service did not meet your expectations. We really appreciate it. We are pleased to hear you found the room comfortable and the location great. It is also our aim is to deliver a professional and friendly customer service to all... More 

Long Eaton, United Kingdom
Top Contributor
67 reviews 67 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

A very busy central hotel. Twin room was quite sparse but functional, although the view of the dingy outside wall of the rooms opposite across from us was rather miserable. The buffet breakfast was fine except for the orange juice which was so watery it tasted like orange squash. I expected proper orange juice from a hotel like this. If... More 

Was this review helpful? Yes
Wesela B, Assistant Front Office Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you very much for sharing your experience at the Strand Palace Hotel. We are glad to hear you enjoyed the location and we also appreciate your efforts to let us know where we can do better. Your honest feedback enables us to target problem areas, where the management team can pay more attention to improve both, the... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Recently had 3 nights in the Strand Palace Hotel for my birthday. Perfect location to see the sights of london or the shows in the west end. Booked lion king which is literally around the corner. Nice walks with the pram around london including london eye, big ben, westminster, the palace and st.james park. Tower bridge and tower of london... More 

Was this review helpful? Yes
Wesela B, Assistant Front Office Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for choosing the Strand Palace Hotel to celebrate a day so special like your Birthday. We are glad to hear that you liked the location, room, Wi-Fi facilities and enjoyed the friendliness of our staff. We appreciate your kind words and recommendations to other travellers. It will be a real pleasure to welcome you back soon. More 

Oxon
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Went here for lunch during the week and we had a two course meal which was fantastic. Good choice of food and drink. Drinks not too pricey. Staff were very friendly and helpful. Easy to locate and lovely venue.

Was this review helpful? Yes
Wesela B, Assistant Front Office Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for your excellent review. We are delighted to hear that you enjoyed the meal at our restaurant and the services our staff afforded you with. Please, rest assured your compliments will be communicated with the team. Looking forward to welcoming you back soon. Kind regards, More 

Top Contributor
55 reviews 55 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I always try and stay here when in London due to its proximity to the shows and my place of business. The staff are always friendly and efficient - Cameal on reception was a particular star on this occasion. Very good value for money given facilities and location - almost impossible to match in this part of London.

Was this review helpful? Yes 1
Ilona D, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you very much for choosing us again. It was a great pleasure to serve you and it is very nice of you to mention our staff. Their main satisfaction is to please our guests. We are looking forward to welcoming you back. More 

Glasgow
Top Contributor
136 reviews 136 reviews
49 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 1 week ago

Efficent well located hotel with clean rooms and beds and bathrooms and no soul whatsoever. Expensive food and drink. Bed & mattress below average quality. I would suggest that it's fine for a budget business trip or budget holiday

Was this review helpful? Yes
Ilona D, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you very much for your candid review of your recent stay with us. We are greatly appreciate your comments about aspects of the rooms that needs updating. It is pleasure to announce that we will be implementing many upgrades to the property within the next few months. Please rest assured your feedback regarding the prices in our... More 

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Prices are for 1 room, 2 adults
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Staying in Covent Garden

Neighborhood Profile
Covent Garden
Whether you're headed here to check out the multitude of shops, theaters, cafes, pubs, and restaurants, or simply to be among the multitude of people who pass through this pretty part of town, you'll love soaking up the festive and historic atmosphere in and around Covent Garden. Even if you don't have tickets to the opera or a show at one of the many famous theaters here, don't be surprised if find yourself captivated by some impromptu act of a street performer wowing the crowds in Covent Garden's Piazza. If you do have tickets, you'll be pleased to note that many of the local eateries accommodate theatergoers with prix fixe menus, early dinners, and later than usual opening hours. 


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