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Strand Palace Hotel

#363 of 1,055 Hotels in London
Certificate of Excellence
GreenLeadersGold level
4.0 of 5
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372 Strand, London WC2R 0JJ, England
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Strand Palace Hotel
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Ranked #363 of 1,055 Hotels in London
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed yesterday
Ross B New York City, New York
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4,681 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 of 5 stars Reviewed yesterday NEW

I chose this hotel because of its location. Easy access from the airport, and easy access to a few different tubes. All of them being a quick walk away. Also, there are plenty of places to grab some food. The check-in was quick with a welcoming staff. The hallways of the hotel seems a bit dated and could use some... More 

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Senior Contributor
48 reviews 48 reviews
15 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here last night on a works trip and it's excellent. The location is in the heart of the west end and Trafalgar Square (10 mins), Covent Garden (2 mins) and Big Eye (20 mins) are all in easy walking distance. Covent Garden tube station is a 10 min walk. The check-in was very quick and efficient and the... More 

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Accrington
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Having just returned from a very comfortable stay at the Strand Palace Hotel, I can`t understand how a reviewer staying at the same time can criticise the wi-fi and location. We were on the sixth floor and had no problem with the wi-fi and , really, who can fault the location ? I have arthritis and mobility problems so needed... More 

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UK
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

20-22/4/15 Everything worked. Quick check-in, given free upgrade to better room. All clean, neat, well cared for. Our room had just been refurbished and bedside lights had not been installed but a call to housekeeping meant that standalone ones were rapidly brought. Good gin menu in The Mask Bar (with 15% off for residents between 5PM & 8PM, which we... More 

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New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Don't believe that this hotel is in a good location. It is about 500 yards away from a tube station and the area was under construction and was kind of seedy. The Wi-Fi connection at this hotel was awful and I switched rooms and went to another floor and the Wi-Fi connection was terribly slow in my second room. Two... More 

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Ilona D, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for your feedback regarding your recent visit at the Strand Palace Hotel.Our Central London location is one of our proudest assets and it was with regret we have read your comments that the location is inconvenient and was not good for your stay. The area being under construction is most unfortunately circumstance beyond our control, never... More 

Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 4 days ago NEW

Spent a week here in April 2013, the room was great. Clean, well maintained. The full english breakfast was very good, I would highly recommend adding that to your stay. It will make things easier for your sightseeing adventures, if you're not worrying about breakfast.

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Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Some 5,000 homes and businesses in central London were left without electricity 1th of April after an underground fire caused a huge power cut. We had to leave The Strand Palace hotel as everyone was evacuated of security reasons and lack off power. The staff was extremely helpful and we were all transferred to other hotels in London without any... More 

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Paradise, Newfoundland, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked this hotel off the internet for four couples first visit to London. Was extremely pleased with the location, it was totally city centre. Buckingham Palace was next door & all the sites were walking distance. The concierge desk was very helpful as we used them lots. Traditional English breakfast was included ans very good.

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Ilona D, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review on Tripadvisor. I am delighted to learn that we welcomed you to The Strand Palace Hotel for the first time and that you had an enjoyable stay with us.We are looking forward to your next stay. Kind regards More 

newcastle upon tyne
Top Contributor
84 reviews 84 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for four nights, upon arriving at check in we were greeted warmly, efficiently, payment for the stay is taken at arrival, I had preordered a mobility scooter from an outside company and concierge had it ready and waiting, first class. We were in an executive double room which overlooked the The Strand, rooms are spacious, large bed,... More 

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Ilona D, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you so much for your glowing review of your recent stay with us. Your wonderful comments are really appreciated. I am thrilled to hear that you had such a good experience with the Strand Palace team. We are looking forward to welcoming you back. Kind regards More 

Newcastle, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

a great hotel for visiting London especially if going to west end. The staff at hotel were wonderful, we arrived in London at 9 am but this was not problem the hotel had our room ready. Well worth a visit

Was this review helpful? Yes
Ilona D, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for your positive comments and for your kind words about our staff. We are happy to know that you enjoyed your stay with us. It will be pleasure to welcome you again in the near future. Kind regards More 

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Whether you're headed here to check out the multitude of shops, theaters, cafes, pubs, and restaurants, or simply to be among the multitude of people who pass through this pretty part of town, you'll love soaking up the festive and historic atmosphere in and around Covent Garden. Even if you don't have tickets to the opera or a show at one of the many famous theaters here, don't be surprised if find yourself captivated by some impromptu act of a street performer wowing the crowds in Covent Garden's Piazza. If you do have tickets, you'll be pleased to note that many of the local eateries accommodate theatergoers with prix fixe menus, early dinners, and later than usual opening hours. 


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