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St Martins Lane London Hotel

4.0 of 5 45 St Martin's Lane, London WC2N 4HX, England
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Certificate of Excellence 2014
St Martins Lane London Hotel
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St Martins Lane London Hotel
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1,450 reviews from our community

Traveler rating
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    393
    127
    62
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
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There are newer reviews for St Martins Lane London Hotel
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toronto
1 review
5 of 5 stars Reviewed December 22, 2009

AMAZING STAFF we stayed for 7 nite upon arrival we were early checking in were about to sit in the lobby and wait when we were ushered into a small reception room with our infant son by the special events manager Greg fantastic guy really looked after us hard to find this kind of treatment in the best hotels..The room... More 

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NeilMcMillan, Director of Rooms at St Martins Lane London Hotel, responded to this review

It’s so lovely to read such great comments and particular thanks for the kind words on staff, particularly Greg, housekeeping, bell team and Asia De Cuba. Such recognition is really appreciated by everyone, and we all hope you have a chance to return to stay with us again this year. More 

London
Top Contributor
125 reviews 125 reviews
45 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed December 20, 2009

We had booked to go to Budapest for our anniversary, however thanks to the British weather resulting in all flights being cancelled we were left trying to find something in London at the last minute. As residents we know London quite well, and also due to the good old "credit crunch" we had a lot of choice of last minute... More 

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NeilMcMillan, Director of Rooms at St Martins Lane London Hotel, responded to this review

We’re delighted that you were able to spend such a special occasion with us (thanks to the weather!) and really appreciate your great feedback. Hope you have a chance to celebrate with us again whatever the weather! More 

Amsterdam
1 review
3 of 5 stars Reviewed December 15, 2009

It was the second time my partner and I stayed in St Martin's Lane last weekend. We went there for a nice weekend 2 years and loved the experience. The staff was at the time really helpful (sorting out theater tickets for us and amazing restaurants) This time, the experience was a bit different, and I must admit disappointing On... More 

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NeilMcMillan, Director of Rooms at St Martins Lane London Hotel, responded to this review

We are so sorry that your return visit did not achieve the positive experience of your first stay. We take such feedback very seriously and your concerns regarding service have been addressed internally. We hope you will consider a 3rd stay with us and please contact me at that time to oversee your stay. More 

UK
Top Contributor
74 reviews 74 reviews
22 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed December 14, 2009

Standard rooms have a tiny bedroom (larger rooms are available at a price) but the attention to design detail meant we hardly noticed the small dimensions. Luxurious comfort, modern chic design (by Phillipe Starke). Staff very pleasant. Asia de Cuba restaurant is superb, the food is wonderful. Have eaten there twice but this was the first time we stayed too.... More 

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NeilMcMillan, Director of Rooms at St Martins Lane London Hotel, responded to this review

Thank you so much for such lovely feedback, delighted so many aspects made your spirits soar and hope you will have a chance to base yourself with us again before too long. More 

london
Top Contributor
104 reviews 104 reviews
51 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed December 12, 2009

Stayed only for 1 night, but worth the stay, had to check in this hotel because of bad experience at the Mayfair, had deluxe king room, which was ok and what we really expected, well worth the visit, rooms are very well done, although would not want an extended stay in room we had, tried to check in at 2pm,... More 

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NeilMcMillan, Director of Rooms at St Martins Lane London Hotel, responded to this review

Delighted to read your positive comments. Only sorry that we couldn’t accommodate your early arrival, we always look to meet such requests however it may depend on availability on the day. It would be great if you have a chance to give us a go again. More 

London
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 4, 2009

My wife and I wanted to treat ourselves to a weekend in London including a stay at a top hotel. The St. Martin's Lane Hotel did not disappoint initially, with stunning design throughout and a fantastic position (especially for theatres and shopping) We had a few problems with the room which to be fair were sorted out quickly by giving... More 

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NeilMcMillan, Director of Rooms at St Martins Lane London Hotel, responded to this review

Thank you for the kind feedback on the design and location. It’s disappointing that this initial positive impression was impacted by less than attentive service at breakfast and this is being addressed. We review our breakfast charges in line with our London competitors, and hope you will consider giving us another chance. Please contact me at that time. More 

Berkshire
Contributor
13 reviews 13 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 4, 2009

Lovely hotel, great location. Staff relaxed and friendly - immediately made you feel welcome and comfortable. Only slight hiccup was being unable to find our bags initially but was soon resolved. Was there to celebrate my birthday and definitely felt like it had been a celebration.

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NeilMcMillan, Director of Rooms at St Martins Lane London Hotel, responded to this review

‘Friendly’ is one of our core values and it’s great that you had a great birthday and relaxing stay. More 

Peterborough, England
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2009

Look at their website. If it just looks too odd - don't go. If, like me, you think it looks amazing then re-mortgage the house, sell the family silver - whatever it takes - just visit!! I think all the bad reviews on here are from people who just don't get it? Took my Partner overnight for her birthday. The... More 

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NeilMcMillan, Director of Rooms at St Martins Lane London Hotel, responded to this review

Amazing review, thank you so much for such lovely feedback! We always look to celebrate our guests’ special occasions and delighted that all worked out so well on your visit. Hope you both have a chance to visit again – but without having to sell all the family heirlooms! More 

Devon
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 28, 2009

Beautiful, hip and trendy hotel, lovely rooms (we had a studio room with champagne, rose petals, candles and amazing views) and the bar is fantastic. Asia de Cuba does wonderful food and the service is perfect, although they do seem a little keen to move you on once you've finished eating, even if you are still drinking your wine. Very... More 

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Gravina in Puglia, Italy
Top Contributor
98 reviews 98 reviews
46 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed November 26, 2009

Crowdy hotel, nice people, good restaurant Asia de Cuba and nice lounge bar but small rooms very expensive for the quality

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Additional Information about St Martins Lane London Hotel

Address: 45 St Martin's Lane, London WC2N 4HX, England
Phone Number:
Location: United Kingdom > England > London > Covent Garden , Leicester Square / Shaftesbury Avenue
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — St Martins Lane London Hotel 4*
Number of rooms: 204
Reservation Options:
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Also Known As:
St Martins Lane London Hotel London
Hotel St Martins Lane
St Martins Lane London Hotel England
Hotel Style:
#50 Family Hotel in London
#72 Romantic Hotel in London
#77 Business Hotel in London
#82 Luxury Hotel in London

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Covent Garden
Whether you're headed here to check out the multitude of shops, theaters, cafes, pubs, and restaurants, or simply to be among the multitude of people who pass through this pretty part of town, you'll love soaking up the festive and historic atmosphere in and around Covent Garden. Even if you don't have tickets to the opera or a show at one of the many famous theaters here, don't be surprised if find yourself captivated by some impromptu act of a street performer wowing the crowds in Covent Garden's Piazza. If you do have tickets, you'll be pleased to note that many of the local eateries accommodate theatergoers with prix fixe menus, early dinners, and later than usual opening hours. 


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