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All 1,071 London hotels

St Martins Lane London Hotel

5.0 of 5 Hotel   |   45 St Martin's Lane, London WC2N 4HX, England (Leicester Square /Shaftesbury Avenue)
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Ranked #90 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Angelique O London, United Kingdom
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1,247 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Second time we've stayed at St Martins Lane hotel and will definitely be coming back. Once again, we could not fault a thing. The staff are very friendly, attentive and make you feel like part of their "family". We stayed in a garden room on 1st floor, which was very charming and the room is incredibly well laid out. Our... More

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Bedfordshire
Contributor
19 reviews 19 reviews
14 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have just returned from a couple of nights at this hotel we checked in and were given a friendly welcome by Isabelle on reception We were allocated a room on the 5th floor on entering the room I must admit we were disappointed at the size of the room. My wife has mobility issues and it was difficult to... More

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nicole_messham, Guest Relations Manager at St Martins Lane London Hotel, responded to this review

Dear Andyboy4, Thank you for your descriptive overview of your experience at St Martins Lane. I am glad you were able to take full advantage of our central location and experience all London has to offer. It was beautiful weather this Easter break and it really made London come alive. Our lovely Isabel is a St Martins Lane legend and... More

channel islands
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here for one night in a deluxe room. At check-in the receptionist tried to entice us to purchase another upgrade to a studio. The sales pitch was nauseating, all we wanted was to check-in swiftly and then head out. Only 1 small bottle of mineral water was supplied in our room and sleep was disturbed by noisy guests... More

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nicole_messham, Guest Relations Manager at St Martins Lane London Hotel, responded to this review

Dear poplapi76, Thank you for taking your time to review your recent stay at St Martins Lane. We really do appreciate all feedback whether positive or negative, as it helps us to continuously evaluate and monitor the experience received by our guest. We would like the opportunity to restore your faith in us and hope you reconsider and come back... More

Cascais, Portugal
Contributor
18 reviews 18 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Grate, central place to Stay when visiting London. Jamies Italian Restaurant not to far from, Covent Garden just around the corner, ...., Superb ! Great Ambiance during the day, Great breakfast, Nice Staff, big bathroom with a Bath Tub in the Center :) Nice to relax ! Great Ride !

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nicole_messham, Guest Relations Manager at St Martins Lane London Hotel, responded to this review

Dear Pedroparracho7, Thank you for your wonderful review of your recent visit to St Martins Lane. We are so glad that you have so many amazing things to say about St Martins Lane. Our staff are dedicated to creating memorable experiences so it is wonderful to read you had such a great time with us. Please let me know when... More

Helensvale, Australia
Top Contributor
62 reviews 62 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed 3 nights specifically for theatre performances, there was an issue with our booking as we were 2 adults and 1 child booked via hotel.com however child was not advised via the booking to the hotel. That made a not so great start for us however after a while staff sorted it and we were given a room suitable... More

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nicole_messham, Guest Relations Manager at St Martins Lane London Hotel, responded to this review

Dear Sonjabs, I am so pleased the team were able to quickly organise a comfortable room for your family, and that you loved our location right in the heart of Theatreland. I fully appreciate that our design is not always to everyone’s preference. If you choose to stay at St Martins Lane in the future or are just visiting London... More

Sligo
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After a bad experience at St Martin's Lane in the new year we gave it another go at the invitation of the hotel. I'm happy to report that this stay was much better. The lovely people there even dropped complimentary champagne and strawberries to our room while we were out for dinner on our first evening. Any hotel can have... More

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nicole_messham, Guest Relations Manager at St Martins Lane London Hotel, responded to this review

Dear jellybeens, I am delighted to hear we have reignited your faith in us. Sharing your experience by telling the Tripadvisor community that you will return to St Martins Lane is a huge compliment for us. We are so pleased that our team helped to create such a fantastic experience for you as we are devoted to ensuring our guests... More

Coventry, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We arrived late afternoon, parking was very convenient under the hotel. Funky Philipe Starck interior, still lots of Ooh factor after 10 years use. The staff were delightful, it felt like we were abroad on holiday, nothing was too much trouble. Room service was speedy, lots of tea & a stack of home baked biscuits. Room facilities are clever &... More

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nicole_messham, Guest Relations Manager at St Martins Lane London Hotel, responded to this review

Dear Jane J, This was an absolute pleasure to read. I was enchanted by the way you described your experience at St Martin Lane. It sounds like you had an incredible time with us and you really enjoyed all areas of our hospitality. For being 14 years old I think our product is keeping up well, and you’ll be excited... More

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Warm, personal, generous and professional. The staff make this style palace as friendly as it is cool. It was a real treat from start to finish. Highly recommended. I loved the breakfast room decor and the gnome stools.

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nicole_messham, Guest Relations Manager at St Martins Lane London Hotel, responded to this review

Dear Emma R, Thank you so much for your kind compliments regarding your recent stay with us. I'm delighted to hear that you will be recommending our hotel based on your experience! Our gnomes are part of the lobby – it wouldn’t be the same without them. I’m so glad all the staff you encountered were friendly and attentive to... More

Hong Kong, China
Top Contributor
59 reviews 59 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

I honestly wouldn't stay anywhere else in London. This is my third time staying here over the years and it's still my hotel of choice! It is a fabulous, funky boutique hotel and is so well located - it's a 2 mins walk to Leicester square tube, 5 minute walk to Charing Cross station and in the heart of Covent... More

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nicole_messham, Guest Relations Manager at St Martins Lane London Hotel, responded to this review

Dear Spoons85, I really enjoyed reading your review. Thank you for taking the time to write. I am delighted that you enjoyed your stay with us and that the hotel provided exactly what you needed. It is so lovely to hear that we have forged an emotional connection with you and that so many of our staff made you feel... More

Zagreb, Croatia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Great location, great stuff, funny furniture, great breakfast, enjoyed. Idea for guest experience management: last impressions bare most important, maybe more than first: Would appreciate takeaway coffee when leaving for airport before 6 morning :)

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nicole_messham, Guest Relations Manager at St Martins Lane London Hotel, responded to this review

Dear GrumpyMedo , Your review is wonderful and I really appreciate your comments on last impressions. I have passed on your idea to our restaurant manager but please note that we can always provide a takeaway coffee for you on request at any time of the day. I'm glad you mentioned our furniture and how it enhanced your experience here... More

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Additional Information about St Martins Lane London Hotel

Also Known As:
St Martins Lane London Hotel London
St Martins Lane London
Hotel St Martins Lane
St Martins Lane London Hotel England
Address: 45 St Martin's Lane, London WC2N 4HX, England
Phone Number:
Location: United Kingdom > England > London > Leicester Square /Shaftesbury Avenue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#46 Business Hotel in London
#69 Luxury Hotel in London
#70 Family Hotel in London
#81 Romantic Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — St Martins Lane London Hotel 5*
Official Description (provided by the hotel):
From its dazzling location at the hub of Covent Garden, West End theatres and Trafalgar Square, St Martins Lane is a dramatic and daring reinvention of the urban resort. Smart, witty and sophisticated, the hotel is filled with energy, vitality and magic. Unique features include the acclaimed Asia de Cuba restaurant, wildly popular Light Bar, and interactive light displays in every Guest Room that encourage guests to personalize their own individual space, and help to turn the hotel into a beautiful and ever changing mosaic of color. St. Martins Lane Hotel offers seasonal packages and special offers including weekend, holiday, and breakfast packages. These offers are exclusive to the site and are available for a wide variety of room types and sizes. ... more   less 
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