I stayed here for two nights in December. The location is just wonderful, very close to a tube station and the theatres I love so much.
The most comfortable bed I have ever slept in, I didn't want to leave!
Quite high priced, if 10% cheaper I'd make it my base when in London.
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Service was fantastic, better than I expected. Location is central and walkable, rooms are very comfortable. This might be my new favorite London hotel.
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Hi Simon, thank you for the lovely review and we definitely want to be your new favourite London hotel! Please come back soon to enjoy another fantastic experience and let me know when you are next staying with us.
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I spent some time searching for the perfect hotel for a birthday surprise for my partner and boy did I find the perfect hotel! Everything about St Martins totally surpassed my expectations and more. Upon arrival you are greeted by these huge revolving doors which are lit up and although the hotel did not appear to have a sign informing...
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Wow, what an amazing and detailed review, thank you – we love it and we truly appreciate you detailing so many highlights of the hotel and your stay, and so pleased that the birthday celebrations were so memorable for you both. Steffi is our Guest Experience Manager and she really is a GEM, she loves to create a magical experience...
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I have been a previously staying in a Morgan Group hotel (in San Francisco, see my review on tripadvisor) and it was an excellent experience for the price. Therefore, I had certain expectations. Those were mostly ruined during my one night stay in St Martins Lane. I am a regular traveller to London and decided to stay in St Martins...
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We are very sorry that your first visit to St Martins Lane did not live up to your colleagues’ recommendations and we have separately written to you direct in response to the internal survey that you completed on departure to extend our most sincere apologies and an invitation to return. Unfortunately, the company rate was not available for your stay...
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Let me start by saying that this hotel was a designer's dream. They obviously gave someone free reign over place and were playful in their implementation. Kind of Alice in Wonderland meets South Beach. But unlike Morgan's Delano on South Beach where the wind gently sweeps through the lobby blowing the long white drapes and you wonder why you hadn't...
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Dear Tom, thank you for your feedback and I am very pleased to confirm that, since your stay in April 2011, we have replaced all the mattresses in the guestrooms. I am sorry if we were not aware of any concern during your stay, our bell team will always highlight room facilities and Housekeeping are also pleased to assist with...
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Although I've been to the bar and restaurant at St Martin's Lane a number of times this was my first time staying in the hotel and I was really impressed. And, I have to say, surprised. I have stayed in a number of other 'übercool' hotels both in London and around the world, which have turned out to be 'style...
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We’re so pleased that you enjoyed staying at St Martins Lane as much as you have previously enjoyed visiting the outlets, and thank you for the great comments on service. Concierge always love to help with recommendations and reservations for special occasions and it’s great to know that everyone had a memorable experience. We’re delighted that you’re already planning a...
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We stayed at this hotel last week and found it wonderfully relaxing. The bedrooms are minimalist - so soothing and delightful. All the staff were friendly, helpful and professional. The decor of the public rooms is fabulous and the food was delicious. We definitely want to come back! Thank you.
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Thank you, Teresa, for your great comments – we love to be absolutely fabulous and we definitely want you to come back!! Please let me know when you have booked your next stay (jesper.soerensen@morganshotelgroup.com).
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Difficult to find if you have not been before as it has no signage but its next to the Gym next door which has a huge sign! The rooms are simple but stylish. We had deluxe room on the 6th floor which had great views and well away from the busy street noise below. Size of room was adequate but...
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Thank you for your review and we’re pleased to note that the location and service was a particular plus for you, however it’s hugely disappointing if other guests are not more considerate to the comfort of all residents and we are sorry you were disturbed. We hope you do have a chance to enjoy the hotel – and Asia De...
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This is an amazing trendy hotel right in the heart of London. From its swish lobby to the cool mood lit bedrooms, it's got it all. It's not cheap mind so expect to pay top dollar for any extras, there are no in room tea or coffee facilities so take a travel kettle if you like a brew when you...
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It’s great to know that every member of staff you encountered demonstrated our core values so fully to create a memorable experience and thank you for highlighting the service. We are very proud of our location and style, and we’re so pleased that you’ve also had a chance to experience Royalton (the Hotel Manager at St Martins Lane has recently...
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Despite being long past young and trendy, my husband and I really loved this hotel on a 2 night stay en route to our Spanish house. The staff, Ivan and Tim who greeted us, were first class, the doormen too (loved their beanie hats). The decor is fantastic, terrific lighting, super bathroom, we loved it all, the only adverse remark...
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Hi Desert Rats, thank you for the fantastic words and it’s lovely to know that Ivan, Tim and the doormen in particular created such a warm welcome for you, we always look to create a ‘home away from home’ experience for all our guests and we would love to see you again on your way back from Spain for a...
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