We stayed here for 2 nights at the beginning of May and really could not fault the experience. I have to be honest - we originally booked at our usual London hotel, The Lancaster, but they had a problem... a huge booking hadn't showed on their computer and they asked us to go to their sister-hotel, The Landmark. We were...
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This is a very special hotel right in the centre of London. The room had an amazing view out onto the 'piazza', a huge bed and a very luxourious bathroom. Our stay was a treat for my sister's 30th birthday and was much much more than I expected. Making use of the spa area was a great start to the...
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Thank you very much for selecting The Landmark to celebrate your sister's birthday . We were delighted that you had a very enjoyable experience and do hope that we can welcome you back in the very near future.
With kind regards
Douglas Glen
Hotel Manager
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My partner and I Stayed at the Landmark from Friday May 25th until Sunday 27th. We stay at supposedly good London hotels, nearly always five star, very frequently and can confirm that the 'Landmark' is our new favorite London hotel. From check-in to check-out the service was exemplary; first rate without being either stuffy or pretentious. Our room, an executive...
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It was a real pleasure to read your very kind comments and to share this with our teams. Thank you so much for taking the time to share your experiences within our various facilities and we are delighted that you enjoyed staying at the hotel.
If we can be of assistance with any future reservations please do contact me directly...
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I found the room decoration, atmosphere really fantastic, made my short stay in London very special. The staff in particular, from various backgrounds, have been very good, friendly and warm. Certainly, this hotel rates very high!
Thank you for sharing your feedback following your recent stay with us. It is very pleasing to receive such comments and we are delighted that our international team within the hotel provided such a memorable stay for you.
We do look forward to welcoming you back in the very near future
With kind regards
Douglas Glen
Hotel Manager
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I visited your lovley hotel about a week ago with a friend and was simply amazed. we were greeted by the door staff and directed to the cocktail bar. entering the cocktail bar we were met by a lovley lady named Sarah, she greeted us, asked us how our day was and sat us at a table. we felt very...
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Thank you so much for taking the time to share your excellent feedback regarding our Mirror Bar team and, in particular , the service and attention you received from Sarah. We are delighted to hear you thoroughly enjoyed such a memorable experience and will be more than pleased to welcome you back to sample even more of our mixologists variety...
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This hotel is truly amazing, we stayed here recently and manged to get a suite for an extra £70, the suite was huge and provided a great base for us to explore the capital. As you would expect from a high end London hotel, prices were expensive and drinks were horrendously overpriced. Regardless of this, the hotel offered a truly...
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Thank you very much for your very kind feedback and we were sorry that you found our drinks prices to be overpriced. We have a selection of restaurants and bars within the hotel providing varying atmospheres and competitive offerings within the 5 star London market. Thank you very much for taking advatage of the special suite offering and we were...
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Every year us group of girls in our family arrange to go for Afternoon tea. Having left the booking a bit late this year we decided to revisit the Landmark's Winter Garden and it did not fail to disappoint!
We were greeted with a warmly welcome by the servers and the shown to our table which was at the back,...
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We were delighted to read that you and your guests enjoyed a very memorable experience at Afternoon Tea in the Winter Garden. We were delighted that you selected the hotel on this occasion and thank you very much for your patronage.
We very much look forward to welcoming you all back to the Landmark
with kind regards
Douglas Glen
Hotel...
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Really enjoyed our recent stay. The Family Room was ideal, plenty of space for our 2 children. Only 2 areas of concern, there was nowhere suitable (that we found) to sit at night with the children also the service at breakfast was only average. The breakfast was good though.
Please accept my apologies that our breakfast experience was not to your complete satisfaction during your stay. Our restaurant and bar, 2-22 is popular with families to relax and dine in comfortable surroundings and perhaps this may be an option we could offer on any future visit.
Thank you for taking the time and trouble to share your feedback
with...
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I stay at this hotel because it is right next to Marylebone rail station and I need to go Bicester Village for shopping. I have enjoyed my stay. The staff was very nice. They told us the hotel used to be a hospital during WWII. There is a free shoe cleaning service which I found to be a nice touch....
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Thank you very much for taking the time to share your feedback with us, your kind comments are very much appreciated. I am pleased to advise that all our bedrooms are now supplied with tea cofee making facilities and this offering was made available since mid April. I am sorry that this was not provided during your stay and do...
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The landmark hotel is the place to go to celebrate a big birthday they look after you so well. I received a birthday cake and champagne in my room within 30 mins of arriving. The attention to detail and lovely staff made this a truly wonderful weekend finished off by the amazing sunday brunch. Thank you I will treasure the...
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We were delighted to read that you enjoyed a very memorable experience with us at the hotel. It will be our pleasure to welcome you back in the very near future and thank you very much for selecting the Landmark during your stay in London
with kind regards
Douglas Glen
Hotel Manager
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