This hotel is truly amazing, we stayed here recently and manged to get a suite for an extra £70, the suite was huge and provided a great base for us to explore the capital. As you would expect from a high end London hotel, prices were expensive and drinks were horrendously overpriced. Regardless of this, the hotel offered a truly...
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Thank you very much for your very kind feedback and we were sorry that you found our drinks prices to be overpriced. We have a selection of restaurants and bars within the hotel providing varying atmospheres and competitive offerings within the 5 star London market. Thank you very much for taking advatage of the special suite offering and we were...
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Every year us group of girls in our family arrange to go for Afternoon tea. Having left the booking a bit late this year we decided to revisit the Landmark's Winter Garden and it did not fail to disappoint!
We were greeted with a warmly welcome by the servers and the shown to our table which was at the back,...
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We were delighted to read that you and your guests enjoyed a very memorable experience at Afternoon Tea in the Winter Garden. We were delighted that you selected the hotel on this occasion and thank you very much for your patronage.
We very much look forward to welcoming you all back to the Landmark
with kind regards
Douglas Glen
Hotel...
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Really enjoyed our recent stay. The Family Room was ideal, plenty of space for our 2 children. Only 2 areas of concern, there was nowhere suitable (that we found) to sit at night with the children also the service at breakfast was only average. The breakfast was good though.
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Please accept my apologies that our breakfast experience was not to your complete satisfaction during your stay. Our restaurant and bar, 2-22 is popular with families to relax and dine in comfortable surroundings and perhaps this may be an option we could offer on any future visit.
Thank you for taking the time and trouble to share your feedback
with...
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I stay at this hotel because it is right next to Marylebone rail station and I need to go Bicester Village for shopping. I have enjoyed my stay. The staff was very nice. They told us the hotel used to be a hospital during WWII. There is a free shoe cleaning service which I found to be a nice touch....
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Thank you very much for taking the time to share your feedback with us, your kind comments are very much appreciated. I am pleased to advise that all our bedrooms are now supplied with tea cofee making facilities and this offering was made available since mid April. I am sorry that this was not provided during your stay and do...
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The landmark hotel is the place to go to celebrate a big birthday they look after you so well. I received a birthday cake and champagne in my room within 30 mins of arriving. The attention to detail and lovely staff made this a truly wonderful weekend finished off by the amazing sunday brunch. Thank you I will treasure the...
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We were delighted to read that you enjoyed a very memorable experience with us at the hotel. It will be our pleasure to welcome you back in the very near future and thank you very much for selecting the Landmark during your stay in London
with kind regards
Douglas Glen
Hotel Manager
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The Landmark is a stylish hotel with modern fittings but which delivers an elegant feel. As you walk into the large Winter Garden atrium you can easily imagine you are back in the roaring twenties. Our rooms was well laid out with views of the atrium and because of this it was also very quiet for a London hotel.
I...
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I booked afternoon tea for my mum and I as a surprise for her. When arriving all the staff were extremely friendly and helpful. The service was very average having been to other popular afternoon tea hotels we felt that the attention to the service could have been better. Having finished eating our sandwiches these weren't replenished and we had...
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We are so grateful we stayed at this beautiful, historic hotel while vacationing in London. Our room was spacious and the staff was excellent! They even surprised us with champagne and strawberries for our anniversary. We had such wonderful time!. I would highly recommend this hotel and we will certainly stay here in the future.
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Thank you so much for taking the time and trouble to share your feedback with us. It was very kind of you to share this and we were delighted that you enjoyed such a memorable stay at The Landmark for your stay in London. It will be our pleasure to welcome you back.
with kind regards
Douglas Glen
Hotel Manager
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The Landmark London is a fantastic venue! The staff, service, and food/beverage was absolutely perfect. Our clients have come to expect top notch experiences and the Landmark exceeded every expectation that we had. I can't wait to return!
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Thank you very much for your very kind comments regarding the hotel and our staff,;these are greatly appreciated and we look forward to welcoming you back in the very near future
with kind regards
Douglas Glen
Hotel Manager
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the hotel is an oasis of clam. seriously. once you walk through the doors, you can forget of any troubles and unload them on the staff, who seem only too happy to be of help to you. i am generally not used to such great service in London, maybe its the economy effect or the fact that i was a...
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Thank you so much for taking the time to share your feedback with us. I am sorry that we let you down so much with our breakast offering.Your kind comments regarding your other experiences in the hotel are most welcome and I do hope that we are able to welcome you back in the near future, when we may resore...
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