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Charing Cross Hotel

4.0 of 5 Hotel   |   The Strand, London WC2N 5HX, England (Charing Cross / Trafalgar Square)
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85%
Ranked #80 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
tonkapat United Kingdom
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2,140 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed at the Charing Cross Hotel some months ago via Secret Hotels. We enjoyed it so much, as per my previous review, when I visited London again mid April with my daughter and one of my grandsons (4 years old) I was insistent we stay there again and booked directly. It did not disappoint. It's a... More

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Wokingham, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

I booked the hotel stay via a hotel booking site, in future, I won't do this as the booking process was complicated. On check-in, I was upgraded to an Executive Room which was very nice. The bed and bedding was lovely which is key to a comfortable night. The Executive Lounge had a great breakfast, coffee and staff. I would... More

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Formby, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Have just spent an excellent family weekend at this hotel. Location is perfect, within walking distance of most theatres, The Thames, Buckingham Palace, Leicester Square and Oxford Street. Hotel staff were very welcoming and friendly, making check in painless. We were even escorted to our room by the receptionist. As we were celebrating a special occasion, the hotel provided little... More

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Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I really loved this hotel! I was somewhat cautious when booking with it being over a busy station, however once inside you would never know (I didn't hear any noise at all). The reception is stylish and the staff go out of their way to be friendly and helpful. My room was nicely designed and spacious - with nice touches... More

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Doncaster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Really nice hotel and comfy beds cant fault it one bit, the customer service is excellent, location is perfect as its central to all attractions. Was here to propose to my girlfriend which ended well and to see a show. Mark at concierge was very friendly even let us keep our bags there after we had checked out so we... More

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Newport, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Booked though Sports International for the VLM..A very clean and relaxed environment. All the staff were friendly and very helpful. Our room was very comfortable that we were happy to send time in it relaxing. A very comfortable bed which gave us a good nights sleep. We would look to stay here again. A very enjoyable Stay.

Review collected in partnership with this hotel

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Swindon
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

For me this hotel is perfect. The location is near theatres, restaurants and shops. Excellent staff and customer service. Nothing is too much trouble. Good sized room, comfortable bed and good quality bedding.

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Charing X, General Manager at Charing Cross Hotel, responded to this review

Dear Guest, I am delighted to read your wonderful feedback posted on Trip Advisor. Thank you for taking the time to share your comments and for highlighting the excellent customer service you experienced at the Hotel. I look forward for Charing Cross Hotel to be your preferred choice the next time you visit London. Kind Regards, Glenn Hallam General Manager More

Gateshead
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

18-21 April 2014 (3 nights). Don't think about it ... just go !! Location and greeting on arrival so welcoming. Hotel ambience very relaxing with gentle music through fragranced corridors, so beautiful. Staff go that extra mile to please and accommodate everyone's special visit. Our spacious room in the new wing had a fantastic super king bed which was amazingly... More

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Charing X, General Manager at Charing Cross Hotel, responded to this review

Dear Guest, Further to your great comments, I would like to thank you for rating our Hotel so favourably on Trip Advisor following your recent stay. We certainly appreciate your continued trust in us. Rest assured that you will receive the same superb service from the team at Charing Cross Hotel when you return to us. Kind Regards, Glenn Hallam... More

Copenhagen, Denmark
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

I have stayed at Charing cross hotel in London a couple of times on business trips. The hotel holds a high standard in general. The Staff is friendly and service minded. Breakfast is pretty good with a lot of variety. Perfect location in London at trafalga square, which is also reflected in the price though. Standard rooms seem a bit... More

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Charing X, General Manager at Charing Cross Hotel, responded to this review

Dear Guest, I am pleased to read your great feedback on Trip Advisor following another stay at Charing Cross Hotel. Please let us know when you are visiting again and we will endeavour to make your next stay even more enjoyable. The team looks forward to welcoming you back. Kind Regards, Glenn Hallam General Manager More

Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel. In a very good location. Very helpful staff. Very comfortable room. The hotel was very clean, with a wide range of facilities. It's the little touches, like the lights on the stairs that make this one of the best hotels to stay in London.

Was this review helpful? Yes 1
Charing X, General Manager at Charing Cross Hotel, responded to this review

Dear Guest, Thank you for posting your favourable comments on Trip Advisor and for mentioning the little touches that made your stay at Charing Cross Hotel truly enjoyable. We are grateful that you took the time to write this review of your recent stay and I hope that our Hotel will be your first choice on your next visit to... More

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Additional Information about Charing Cross Hotel

Also Known As:
Charing Cross Hotel London
Charing Cross London
Thistle Charing Cross
Thistle Charing Cross Hotel
Charing Cross Hotel London, England
Address: The Strand, London WC2N 5HX, England
Phone Number:
Location: United Kingdom > England > London > Charing Cross / Trafalgar Square , Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Family Hotel in London
#60 Luxury Hotel in London
#68 Romantic Hotel in London
#91 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Charing Cross Hotel 4*
Official Description (provided by the hotel):
Modernized Victorian-era Railroad Hotel adjacent to Charing Cross Station. ... more   less 
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