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Hotel class 4.0 of 5
The Strand | Charing Cross (Formerly Thistle Charing Cross), London WC2N 5HX, England
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Reviews you can trust

85% Recommend
4.0 of 5 stars 332 reviews
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By trip type
All (332)
[ Date ] [ Rating ]
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4 of 5 stars
skplace   1 contribution
Nov 16, 2009 | Trip type: Family New

I spend 4nights at the hotel with my son and sister and enjoyed it very much. The location is really excellent. I was really impressed from the staff. Very helpfull and friendly. Rooms was Ok but towels was not ok. They need to be changed with new ones. Brekfast was great except the last day that some thinks (marmelades bread...)... more

Management response from
guomancharing, manager

Dear Skyplace: Thank you for your comments following your recent stay at Charing Cross. I have passed your feedback to the team who are pleased to know that you enjoyed your stay. Moreover, the Executive Head Housekeeper has already been notified about the quality of the towels and plans have been put in place to ensure that only quality ones...

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4 of 5 stars
SanchoPanza07   12 contributions
Newcastle, UK
Nov 15, 2009 | Trip type: Business, Solo travel

I stayed 9 nights in this hotel on business Oct - Nov 09 but I have also stayed here as a leisure traveller in Feb 09 and in 2008. I think this is a great choice for a central London stay. The location is excellent, with so many sites and eating / drinking areas within easy reach by foot and... more

Management response from
guomancharing, manager

Dear SanchoPanza07 Thank you for your comments concerning your recent stay at Charing Cross. The management at Charing Cross is grateful for making us aware that you enjoyed your stay. With regard to your comment concerning room décor, even though there is a slight difference in terms of décor between the rooms in the Main Building and those in Buckingham...

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5 of 5 stars
londoneraway   19 contributions
London
Nov 9, 2009 | Trip type: Solo travel

I stay often in hotels for work as well as pleasure but this hotel stands out from the crowd. I can only put it down to the amazing attention to detail that is reflected in everything from the ambience of the lobby and common areas through to the excellent service. I had the pleasure of meeting the main hotel manger... more

Management response from
guomancharing, manager

On behalf of Charing Cross Hotel, we would like to thank you for your positive feedback and look forward to welcoming you back in the near future. Kind Regards, The Management Team Charing Cross – a Guoman Hotel

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4 of 5 stars
DiverStuckInMN   7 contributions
Twin Cities, Minnesota
Nov 5, 2009 | Trip type: Couples

This hotel was recommended by some friends as being a perfect hotel for those visiting London; They were 100% right. This hotel is located right on top of the Charing Cross tube station making it perfect to hop on the tube and travel around the city. In addition, the hotel is a few short blocks from the Thames River and... more

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3 of 5 stars
JRZFlyer   1 contribution
Philadelphia area
Nov 4, 2009 | Trip type: Business

I traveled to London for a business conference and stayed for 6 nights at the Charing Cross. Overall impressions: The public areas of the hotel are very nice, with alot of thoughtful and elegant details. The location is fantastic, a great jumping-off point to any sighseeing destination. Hotel staff was friendly, but not overly so. Restaurants were a bit on... more

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4 of 5 stars
Novicevino   14 contributions
Brisbane
Nov 4, 2009 | Trip type: Family

The hotel is in a great location, being within easy walking distance to the theatres and other cultural areas, such as Covent Garden. The hotel is literally on top of Charing Cross underground station, so it's perfect if travelling underground. The service was great, from the concierge checking us into our flight and printing the boarding passes, to the barman... more

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4 of 5 stars
TheaterFolk   1 contribution
Boston
Nov 3, 2009 | Trip type: Couples

My husband and I really enjoyed our stay at the Charing Cross Hotel. The central location is incredibly convenient - we loved that there is a cab stand right next door outside of the tube station in case we didn't want to walk. And the management was very friendly and helpful, though we found the service in the lounge and... more

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5 of 5 stars
AliGZ   14 contributions
Chester
Oct 26, 2009 | Trip type: Family

We stayed in the other building over the walkway and I have to say I thought it was fine. Staff were great and the breakfast is one of the best i've had for this standard of hotel in London. The location can't be beaten, 2 mins from Trafalgar Square and right on the Strand and on top of Charing Cross... more

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5 of 5 stars
slatts352   5 contributions
Norwich
Oct 25, 2009 | Trip type: Solo travel

Stayed here for 2 nights as part of weekend break. From the outside the hotel may look nothing special however, appearances deceive! Once you step indside you are transported into a beautifully designed, spacious and elegant hotel. My large and airy room was on the 5th floor overlooking the Strand. Noise from the constant flow of traffic was minimal, but... more

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5 of 5 stars
TravelPhanatic   1 contribution
Philadelphia
Oct 13, 2009
1/1 found this review helpful

Traveled with 11 yr old daughter. We couldn't have been more fortunate based on location; quality; service; tube; sites, etc. It is THE hotel for central location. Any direction gives you walking distance to main London sites and great eats. Post office, banks, drug stores, etc. are all at your fingertips. Room size is perfect; nice hot showers; great breakfast;... more

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Charing Cross Also Known As

  • Charing Cross Hotel London
  • Charing Cross London
  • Thistle Charing Cross
  • Thistle Charing Cross Hotel
Address: The Strand | Charing Cross (Formerly Thistle Charing Cross), London WC2N 5HX, England
London Hotels Charing Cross
4.0/5.0
332