We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,073 London hotels

DoubleTree by Hilton London - West End

4.0 of 5 Hotel   |   92 Southampton Row | Bloomsbury, London WC1B 4BH, England (Camden / Primrose Hill)
Hotel website
Hotel amenities
Special Offer
Summer Sale - Save 33%
Save Saved
You added DoubleTree by Hilton London - West End to your Saves list
DoubleTree by Hilton London - West End
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 13 more sites!
67%
Ranked #429 of 1,073 hotels in London
A recent review
3 of 5 stars Reviewed June 7, 2013
Charlie_Chimp Hartlepool, United Kingdom
  • Overview
  • Reviews (1,311)
  • Photos (211)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (258)
  • Location
  • More
Write a Review

1,311 people have reviewed this hotel

Traveler rating
    343
    533
    266
    112
    57
See reviews for
227
463
66
311
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
There are newer reviews for DoubleTree by Hilton London - West End
See the most recent reviews
Hartlepool, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 7, 2013

Hotel staff were excellent, check in was excellent, breakfast was excellent. Room was clean, and bathroom spotless. Location was excellent being so close to the British Museum, buses, underground stop, etc.. Trouble is the bathroom was probably bigger than the bedroom. We stayed here as we hade been invited to the Royal garden Partywhich was an unbelievable experience. But we... More

Was this review helpful? Yes
Peadar M, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Chalie_Chimp, Thank you for your valuable feedback regarding your recent stay with us. It is a pleasure to learn that you found our room cleanliness, friendly service and Wake Up DoubleTree breakfast to be of such high standards. However, I am sorry to hear that you weren't as satisfied with the size of your room. Due to the historical... More

Moscow, Russia
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 7, 2013

I had to stay in this hotel for one night. When I arrived it turned out that there were no rooms available despite my business booking, and after 20 minutes of waiting they had to upgrade me to what is called "Executive apartments". The apartments itself could be awesome - they have two floors with mini kitchen, work cabinet, one-person... More

Was this review helpful? Yes
Peadar M, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Alexey, Thank you for your comments regarding your recent stay with us. I was very pleased to learn that you were given an upgrade to one of apartments and that you found them well appointed. However, I regret to hear that you experienced a reservation issue upon arrival and that you found the accommodation to be in need of... More

Frankfurt
Top Contributor
83 reviews 83 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed June 7, 2013

The wife and I stayed here during a city break in London. We wanted something around this area as one of our main reasons for travelling to London was to visit the British museum, and for the the location was perfect with just a short walk to the Museum. In general we found the hotel to be very nice, the... More

Was this review helpful? Yes
Peadar M, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear dj_jay_smith, Thank you very much for your positive review and kind comments regarding your recent stay with us. I am very pleased to learn that you enjoyed your experience at our hotel, where you found our location convenient, your room well decorated and our team members friendly and attentive. However, I will be sure to address your comments on... More

Bay Area, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 6, 2013 via mobile

We booked with HHonors points and are thrilled with this Doubletree. The room was clean and roomy enough for us to spend time in, though with the British Museum, Covent Garden, and the theatre district in walking distance, we didn't spend much time in the room! Definitely would return here. Highly recommended.

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 6, 2013

First stay at this hotel. I booked this for my anniversary for one night. I originally booked a standard guest room, after a quick phone call to reception I was upgraded to executive room for 25GBP and the helpful lady also arranged a cake and fruit for us in the room with a small. Location is really good, minutes walk... More

Was this review helpful? Yes 1
Peadar M, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Heranaway, Thank you very much for taking the time to review your recent visit at the DoubleTree by Hilton London West End with us on Tripadvisor. It is truly a delight to learn that you chose us to celebrate your anniversary and that your stay with us was a success. I will be sure to share your review with... More

Oxfordshire
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 5, 2013

This is the second occasion that we've booked this hotel through American Express and the second time that we've been upgraded to a lovely room at the front of the hotel. Check-in was very efficient and hot cookies were a nice touch. Our room was small but large by London standards. It was clean, well appointed with a surprisingly large... More

Was this review helpful? Yes
glasgow
Top Contributor
65 reviews 65 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 4, 2013

Just had a really lovely 2 night stay at The Doubletree and what a fantastic experience it was. CHECK IN,, was fast and friendly and they had a record of all our required needs, first impression was very good and hotel reception looked very nice. ROOM,, was large, spacious and very tastefully decorated, and a very smart and spotless bathroom.... More

Was this review helpful? Yes
Peadar M, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Drebir, Thank you for your great feedback and for your time taken to review your recent stay with us. I am delighted to learn of your positive experience with us and that you would come back for a new stay in the future. It is a real pleasure to hear that everything, fromour friendly team members to our Wake... More

Jeddah
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 4, 2013

We stayed at Doubletree by Hilton West End mainly because my cousin was staying there, I wanted to have 2 connected rooms for me and my children but we could only find 2 bedroom apartment. the apartment was very good and beds were comfortable. The fact that there was no parking at the hotel was not convenient as we came... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Crieff
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 1, 2013

Excellent for business in central London. warm welcome and a well trained staff to help out with any request. Bar area very clean and good range of drinks and light meals available. Service team very attentive.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Birkdale
Top Contributor
53 reviews 53 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 31, 2013

This hotel is well located for Bloomsbury and the British Museum and in reasonable proximity for Regent and Oxford street shopping. We booked it through ebookers and therein may lie part of our problem. Our double room was very compact but pretty well appointed for the purposes of sleeping only. The bedside reading lamps did not work, the shower/bath hot... More

Was this review helpful? Yes 1
Peadar M, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear BirkdaleMan, Thank you for your valuable feedback and for taking the time to share your recent experience at the DoubleTree by Hilton London West End. I was happy to hear that you enjoyed our location and the amenities in your room. However, I regret to learn that you encountered some maintenance issues during your stay, and I have immediately... More

Owners: What's your side of the story?
If you own or manage DoubleTree by Hilton London - West End, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to DoubleTree by Hilton London - West End? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton London - West End

Address: 92 Southampton Row | Bloomsbury, London WC1B 4BH, England
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — DoubleTree by Hilton London - West End 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Agoda, Hilton EMEA, Travelocity, Hotels.com, Cheap Tickets, Tingo, LondonMarketing.com, Venere, BookingOdigeoWL, Priceline, Despegar.com, TripOnline SA and Otel so you can book your DoubleTree by Hilton London - West End reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton London - West End Hotel London
Park Inn Russell Square
Bonnington Hotel London
DoubleTree By Hilton London - West End England

211 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (186)
Viewed
Room/suite (64)
Viewed
Hotel & grounds (22)
Viewed
Dining (10)
Viewed
View from room (4)
Viewed
Bathroom (27)
Viewed
Other (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in London with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#269 Luxury Hotel in London #284 Family Hotel in London #345 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
The DoubleTree by Hilton London – West End (WC1) formerly the Park Inn London Russell Square, is a newly-renovated four-star hotel in Bloomsbury near Russell Square. The hotel is a stone's throw from the British Museum and walking distance to top attractions such as Covent Garden, the West End and the shops on Oxford Street. The hotel features 215 fresh and modern guest rooms, recently refurbished to a superior four-star standard (including Standard, Deluxe and Executive rooms as well as Apartments). Wireless high-speed Internet access is available at the hotel. ... more   less 
Number of rooms
214

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of DoubleTree by Hilton London - West End and other travelers.
1 question
Questions? Get answers from DoubleTree by Hilton London - West End staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer