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DoubleTree by Hilton London - West End

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92 Southampton Row | Bloomsbury, London WC1B 4BH, England
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DoubleTree by Hilton London - West End
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DoubleTree by Hilton London - West End
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1,664 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, Ireland
1 review
4 of 5 stars Reviewed today NEW

Hotel was very clean, breakfast was fantastic. The room we stayed in wasn't anything exceptional but I wasn't expecting much for the low price we paid. Would stay here again if going on a short break.

Review collected in partnership with Amoma.com

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Top Contributor
64 reviews 64 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for one night in a twin room with my friend, (hard to find decent twins in London.)This hotel was perfect for our visit, 3/4min walk to Russell Sq tube with loads of coffee shops and restaurants around! Bloomsbury has a lovely atmosphere, and is bustling. The room had all we needed, tea and coffee facilities, hairdryer, iron and was... More 

Was this review helpful? Yes 1
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Have used this one a few times, am lucky enough to nearly always get an upgrade but guess my Gold members card helps with that! Rooms are excellent, always clean and nicely furnished and the staff exceptionally good. My only complaint is the restaurant staff are a little slow and whilst the food is generally good, it's pricey for what... More 

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Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We've stayed before and enjoyed the hotel, it did not disappoint again. The staff are so friendly, especially with our two young children - nothing is too much effort. Mateusz who I believe is front of house manager, concierge staff and front desk staff were so patient with us and looked after us superbly. We stayed in room 449 which... More 

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Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent just the one night here, but will return if we get the chance. The whole team of staff were friendly and helpful. Was ideally situated for our theatre trips, and only a "stone's throw" away from the British Museum. We had a recently refurbished executive room, down stairs. Only down side? You could hear the underground faintly. Upside, no... More 

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for providing us with this excellent review. I'm very happy to see we met your expectations and that you had a comfortable stay with us. Nonetheless, please contact me directly should you be returning to DoubleTree by Hilton London - West End and I will ensure you are provided with noise free room. Sincerely, Marlon Abeyakoon... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

I am currently staying at Double tree west end at London, initial experience is wonderful, staff are courteous and proffessional. Specifically would like to mention about reception staff. Most of the happening places around this hotel. Perfect business hotel for corporates

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, We are thrilled to learn you are happy with your stay at DoubleTree by Hilton London - West End. I will make sure to share your comments with our Reception Team for their great work. Kind Regards, Marlon Abeyakoon Hotel Manager More 

Denver, Colorado
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Doubletree London West End on my recent trip to London. It was a refreshing surprise to many London hotels that lack stylish updates or, because they HAVE been updated, are extremely expensive! As a Hilton Hhonors Gold Member, I received a complimentary upgrade to a business class room, and when I walked in I was shocked!... More 

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for choosing DoubleTree by Hilton London - West End for your recent stay. We are thrilled to see your stay with us was such a positive experience. I'm glad to read you were happy with the room provided. Please feel free to contact me should you wish to see some other rooms on our future stay... More 

Preston, United Kingdom
Top Contributor
67 reviews 67 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here with a colleague to attend an event the morning after, a 10 walk from Euston very well situated, we were able to get some food from the nearby Tesco Express and eat our breakfast in the beautiful Russell Square, I was fortunate to have a voucher for a complimentary stay, which didn't include breakfast - yes the... More 

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for taking the time to provide us with your valuable comments. We are delighted to see you enjoyed your stay with us and that you found our staff pleasant and helpful. We are indeed in a central location with very easy access to many London sites. We hope to be your host again in the near... More 

Dungannon, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Recently made a group booking with this hotel - from the moment I contacted them they could not have been nicer, especially Ramona who made everything so easy to book. The guests that stayed could not fault the hotel in anyway so we will definitely be using again. We look forward to using you again in the future!

Was this review helpful? Yes
Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for your kind feedback. We are thrilled to see your group had such a good stay with us. I will make sure to share your comments with Ramona and our Team for their great work. Sincerely, Marlon Abeyakoon Hotel Manager More 

Halifax, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed for two nights in a very nice and clean twin room. The tea/coffee making facilities were adequate, although the kettle etc is in a drawer which is a little awkward. The bathroom was on the small side and the shower produced a fine mist, rather than a hefty jet, of water, but all in all adequate for a... More 

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for taking the time to provide us with your comments. We are pleased to hear your were happy with your stay. Nonetheless I would like to look into the matter of the shower being not powerful enough. Please contact me with your reservation details in order for me to investigate. My email is m.abeyakoon@dtlondonwestend.com Kind Regards,... More 

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Neighborhood Profile
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
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