Great hotel,excellent central location 10 minute stroll to covent garden .... Rooms a little small ,but give we where out all day/night it didn't pose a problem .. The rooms absolutely spotless and really comfy bed.. Staff really friendly (particularly on reception-Pierre was lovely and friendly) Perfect stay really my only suggestion would be to sell those cookies as they... More

My partner chose this hotel for a surprise weekend away in London for my birthday, and a surprise it was. The hotel is perfectly located to get to everything in London, we didn't even bother with the tube because you can walk to most places in 10-15 minutes, Westminster, Soho and Oxford Circus to name a few. The interior of... More

We stayed here for 6 nights in April for a theatre trip, and we would rank this as the nicest hotel experience we have had in London (and we have stayed in a wide range of hotels throughout the years - from the likes of the Holiday Inns, the Cumberland, boutique hotels in Knightbridge to the Intercontinental). The staff and... More

Having spent 2 nights at this hotel - ( and stayed on 2 previous occassions just after rebranding - so it was work in progress) this is at best a 3* establishment. I am a Diamond HH member - there was no recognition at checkin despite queing at the HH line....no offer of any complimentary upgrade....no complimentary water ( let... More

Spent one night in a Deluxe Room. Hotel compares well to others that I have stayed at in the West End. One diffulty though is that it is difficult to drop off and unload at the front of the hotel due to it being position close to a busy junction, something that I have been able to do at other... More

Stayed here for a weekend break. We used it just for sleeping and as the base for heading out to musicals and dinner. We didn't have breakfast here as we only got a room-rate. The entrance is lovely and very clean. The staff were friendly and it didn't take long to check-in or find our room. The twin-room we got... More

Not really much to say about this hotel other than its in a good location - close to Euston, the west end, Fleet St etc The hotel is clean and comfortable and does exactly what you'd expect but nothing more. Is a massive improvement over the old Park Inn that used to be there but doesnt do anything above and... More

The location is great, just a stone's throw away from the British Museum and a block away from the tube station. Breakfast was really good. However, the room was too small and the shower, by the morning, was terrible as the hotel could not provide hot water for the whole building. More

We loved the location of this hotel. Very close to the British Museum. Short walk to many restaurants, parks and the theaters. Our room was very pretty but very small and the bed was not very comfortable. The picture of the nice spacious room on the web must have been a suite not a standard double. I forgot my power... More