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All 1,071 London hotels

DoubleTree by Hilton London - West End

4.0 of 5 Hotel   |   92 Southampton Row | Bloomsbury, London WC1B 4BH, England (Camden / Primrose Hill)
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67%
Ranked #402 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
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1,172 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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somerset, england
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have just had a one night stay with my family in an executive room. The location of this hotel is great you can walk a few minutes to Holburn tube station and there are handy shops nearby such as a pharmacy, tescos, etc. the staff were excellent at checking in we checked in early with our bags which was... More

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Cumbria
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Having previously stayed at Hilton Docklands Riverside (which has bags of room and is very modern) we worried that this central London hotel would be a bit pokey, overpriced, uncaring, faceless etc., but we got a good price for a family room incl breakfasts, and the location meant we could do more things on foot this time. We had a... More

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

There was a group of us who stayed here, all in all we have 5 rooms. On check in the reception staff only had us booked in for 4, after a while they found us another room and stored our luggage. My room was nice and clean but small. Some of the other rooms were alot bigger, and we all... More

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United Kingdom
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Not bad, staff extremely pleasant. Shame though, we booked a room for 3 adults, so embarrassing when the receptionist only gave 2 warm cookies on arrival and there were only 2 sets of robes and slippers in the room. Other than that nice location, nice staff. The room was not like the picture on the website.

Review collected in partnership with DoubleTree by Hilton

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High Wycombe, United Kingdom
Top Contributor
68 reviews 68 reviews
37 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

If you pay full rates - £200+ for this hotel, you will be disappointed. If you pay £130 or less, you will be happier. Great location, friendly staff, character to the building, clean rooms and decent beds. The rooms (Double, Twin, Double Deluxe) are not big at all. Stayed here twice within a couple of weeks - first room faced... More

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High Wycombe, United Kingdom
2 reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

Very poor quality. Dirty and tired looking. Room key didn't work, towels had brown stains, dust and dirt on walls plus in bathroom. Awful view of extractor fans and was told at least quieter than room facing the street! Very expensive for what it is. Only nice touch was the cookie upon arrival but not worth £230! Would never stay... More

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Peadar M, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Rebekah D, Thank you for taking the time to post a review and we are truly sorry that we failed to meet expectations on this occasion. I will be contacting you separately to address these matters and to assure you of our best attention moving forward. Your comments have been taken very seriously and the Team and I are... More

London, United Kingdom
1 review
2 of 5 stars Reviewed 5 days ago NEW

The location is excellent but the prior lodging (The Bonnington) was more charming. Hilton took it over and is trying a bit too hard to be edgy. Beware of lots of slamming hallway doors in the night that definitely disturbs sleep. At about $300/day the room wasn't much larger than an average size walk-in closet. The sink was so small... More

Review collected in partnership with DoubleTree by Hilton

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Sheffield
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I arrived into London at St Pancras station and the hotel is a 20 minute walk from there through the Bloomsbury area. I stayed one night. It is a very modern hotel with some decorate elements remaining of an old building in the staircases. I had to book a twin room (it was all that was available). The room was... More

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Peadar M, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for the great review. I was delighted to hear that you enjoyed our facilities and that the team members were very helpful. Indeed, we are very well situated and close to all main line stations and very close to Holborn and Russell square tube stations. Hopefully we can upgrade you to a larger room on your... More

Lexington, Virginia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A nice hotel convenient to the British museum and one tube stop away from Covent Garden and theaterland. Executive room was small but well-appointed, and very quiet. Room included the hot buffet breakfast which was more than adequate. Bar looked inviting, but we did not use it. Wifi in rooms was expensive at BPS 15/night, and the sign on process... More

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Peadar M, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you so much for this informative review. I was delighted to read that you enjoyed the location, our quiet and well appointed Executive room and our DoubleTree wake-up breakfast service. With regards to the Wi-Fi, we are currently enhancing the service that we provide and making it much more user friendly. Currently we allow complimentary access in... More

chicago
Top Contributor
143 reviews 143 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

Just a block or so north of Holburn tube- this property is well situated for getting anywhere in town. We had a room in back since we wanted quiet and it was fine. Breakfast was very nice with a hard working staff to make sure things went smoothly. Lilewise, front desk was terrific ,led by Alexandru who helped me set... More

Was this review helpful? Yes
Peadar M, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest Thank you so much for the lovely review. I was delighted to read that you enjoyed the location, our quiet room, breakfast service and the Alexandru’s efficient service at the front desk. We look forward to welcoming you back for another great stay soon! Best regards, Peadar McFadden Hotel Manager More

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Additional Information about DoubleTree by Hilton London - West End

Also Known As:
Doubletree By Hilton London - West End Hotel
Doubletree By Hilton London - West End Hotel London
Park Inn London
Park Inn Russell Square
Bonnington Hotel London
DoubleTree By Hilton London - West End England
Address: 92 Southampton Row | Bloomsbury, London WC1B 4BH, England
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#249 Luxury Hotel in London
#286 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton London - West End 4*
Official Description (provided by the hotel):
The DoubleTree by Hilton London – West End (WC1) formerly the Park Inn London Russell Square, is a newly-renovated four-star hotel in Bloomsbury near Russell Square. The hotel is a stone's throw from the British Museum and walking distance to top attractions such as Covent Garden, the West End and the shops on Oxford Street. The hotel features 215 fresh and modern guest rooms, recently refurbished to a superior four-star standard (including Standard, Deluxe and Executive rooms as well as Apartments). Wireless high-speed Internet access is available at the hotel. ... more   less 
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