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DoubleTree by Hilton London - West End

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92 Southampton Row | Bloomsbury, London WC1B 4BH, England
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DoubleTree by Hilton London - West End
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DoubleTree by Hilton London - West End
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1,617 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (314)
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Peak District
Top Contributor
113 reviews 113 reviews
112 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is a busy and popular hotel in a nice part of London near Russell square. The public areas and bar are bustling but check-in was quick. The Hilton Honours room I had was nice although a little smaller than I'm used to. The a/c wasn't very good but you could open the window to let some air in. The... More 

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San Francisco, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have stayed in some really nice rooms in this property in the past and enjoyed the location and service but paying GBP219 for what felt like a cabin on a small fishing boat was humbling. Not enough room to swing a cat as they say. My gold hhonors status was worthless because they were full. The only good thing... More 

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Canton, Ohio
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very pleasant stay in this hotel convenient to Bloomsbury, the British Museum and a few backstreet pubs. Our room was small but very comfortable and well-appointed with nice touches like a heated towel rack. Very quiet and even the stairways were a nice surprise with wooden banisters and rails and stained glass window.

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Loule, Portugal
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I spent two weeks in the hotel while on a business trip to London in February. Most things were very good - the room, friendly service, the restaurant, while there were four areas which really should be improved - the business centre. the laundry, wifi and the water. One cannot use a USB stick in the business centre 'for security... More 

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Worcestershire, United Kingdom
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Once again an hotel that tries to draw you in with the foyer decor , only to upset you when you open your room door. For £170 a night you would expect something more than a cupboard. As a Hilton Honors member I thought the HH room would be nice as most Hilton are, but no it's smaller than a... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

I would highly recommend this hotel for somebody that looking for a central London hotel, we walked to most of the London tourist attractions and on the Piccadilly Circus line for a low cost ride to and from the airport and Starbucks is 5 doors down

Review collected in partnership with DoubleTree by Hilton

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to review your recent stay at DoubleTree by Hilton London - West End. It is a real pleasure to learn that your experience with us was a success and that the location of the hotel is in the convenient for you area. We do hope to welcome you... More 

Aldershot, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

My partner & I have just spent 3 nights here for his birthday weekend and it was a prefectly lovely experience. We are not 'demanding customers', however on this occasion I did sneakily email to let the hotel know that it was his birthday & he was very pleased to receive complimentary cards, wine & birthday cake. Good room, if... More 

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for choosing DoubleTree by Hilton London - West End for your recent stay. We are thrilled to know you had a good stay with us and that your partner was happy with the birthday amenities. It is our pleasure to contribute to our guests' celebrations and make their experiences memorable. We do hope to welcome you... More 

Amsterdam, The Netherlands
Top Contributor
122 reviews 122 reviews
87 hotel reviews
211 helpful votes 211 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here for a weekend trip. Really nice hotel in Central London. When we checked in they had upgraded us to a luxury double which was great. Reception staff are really friendly. The room was really nice. Large with a nice bathroom including bath and selection of toiletries. The free water and cookies are a nice... More 

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for your positive feedback and for taking the time to review your recent stay at the DoubleTree by Hilton London - West End. I was very happy to learn that you felt comfortable and looked after during your stay with us. However I was sorry to hear you experienced some issues with your reservation process. Rest... More 

Guildford, United Kingdom
Top Contributor
87 reviews 87 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We arrived at the hotel and the lobby was very grand, first impressions were amazing! The guy who checked us in was so lovely, nothing was to much trouble. We were upgraded to the exec wing, the room was huge including the bed. The room was lovely and the service was brillant, I would defiantly recommend this hotel and I... More 

Was this review helpful? Yes
Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback on your recent stay with us. It is a real pleasure to learn that your experience with us was such a success. I'm thrilled to know that our Team provided you with the high quality of the service. We do hope to welcome you again at... More 

Worcs.,England
Top Contributor
91 reviews 91 reviews
33 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived mid morning not expecting to be able to check in until later, wasn't a problem, and also given upgrade, thanks Camilo! Room really comfortable, with chic decor in room and bathroom. Fantastic location within walking distance of WestEnd and tube, bus stop opposite. Reasonable priced bar considering location and excellent breakfast. Able to store baggage on check out day... More 

Was this review helpful? Yes
Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for choosing DoubleTree by Hilton London - West End for your recent stay. I am pleased to know you had such a good stay with us and that you were happy with the services provided. I have already shared your comments with Camilo and the Team for their great work. We do hope to welcome you... More 

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Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
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