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DoubleTree by Hilton London - West End

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92 Southampton Row | Bloomsbury, London WC1B 4BH, England
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DoubleTree by Hilton London - West End
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DoubleTree by Hilton London - West End
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1,656 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Preston, United Kingdom
Top Contributor
67 reviews 67 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here with a colleague to attend an event the morning after, a 10 walk from Euston very well situated, we were able to get some food from the nearby Tesco Express and eat our breakfast in the beautiful Russell Square, I was fortunate to have a voucher for a complimentary stay, which didn't include breakfast - yes the... More 

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Dungannon, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Recently made a group booking with this hotel - from the moment I contacted them they could not have been nicer, especially Ramona who made everything so easy to book. The guests that stayed could not fault the hotel in anyway so we will definitely be using again. We look forward to using you again in the future!

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Halifax, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed for two nights in a very nice and clean twin room. The tea/coffee making facilities were adequate, although the kettle etc is in a drawer which is a little awkward. The bathroom was on the small side and the shower produced a fine mist, rather than a hefty jet, of water, but all in all adequate for a... More 

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Lymm, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Superb location in the West End, this is a smart-looking hotel which has a nice vibe about it. A well-designed and furnished reception area, restaurant and bar. Bar very chilled and a great place for an early evening drink - but was closed when we returned to the hotel later in the evening. I've yet to experience a decent-sized room... More 

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for taking the time to provide us with your valuable comments. We are thrilled to see you had such a pleasant stay with us. Please note our bar is open daily until midnight. Nonetheless, we can still serve drinks in our guests' rooms upon request. Kindly note our room rates vary depending on the time of... More 

Houston, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I travel to London 3-4 times a year and normally stay in the Trafalgar area. This was my first time in the West End and it was great. This hotel is in a good location with easy access to the tube. All the major sites are within an easy walk: Coven Gardens, theater, Piccadilly. It was not as "stuffy" as... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for choosing DoubleTree by Hilton London - West End for your recent stay. It is a real pleasure to hear your stay with us was such a success. We hope to be your host again in the near future. Sincerely, Marlon Abeyakoon Hotel Manager More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel several times because it is conveniently located for work. The location is good for tourists as well, close to Covent Garden. a short tube ride to Oxford Street and other attractions. Staff are friendly and welcoming. The rooms are plain and uninspiring, even the rare upgrades as a diamond member are disappointing. I've experienced... More 

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for taking the time to provide us with your comments. I'm happy to read our hotel is in such a convenient location for you and that our Staff is welcoming. However, I was sorry to hear you had some concerns with our Room Service as well as you experienced some maintenance issues in your room. Please... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Staff were extremely helpful and friendly. The room was very comfortable and clean. I had a good night's sleep. Breakfast was great and breakfast staff lovely. I definitely recommend and will certainly stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for taking the time to write this review. It is a real pleasure to hear you enjoyed every aspect of your stay here at DoubleTree by Hilton London - West End. We hope to be your host again in the near future. Sincerely, Marlon Abeyakoon Hotel Manager More 

West Byfleet, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

My wife and I booked the double tree Hilton in London west end for our 5th wedding anniversary. From the moment we arrived, we were made to feel special and welcome. Our room was fantastic, can definitely recommend the executive rooms and the level of personal attention and detail was just great. Our check in/out process was easy too. Thank... More 

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for choosing DoubleTree by Hilton London - West End for your recent stay. I was thrilled to see you had such a positive anniversary celebration and that our Team here made you feel so special. I will make sure to share your comments with them for their great work. We hope to be your host again... More 

Leeds
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Although I suspect (from reading other reviews) it depends on which room you get. I guess we got lucky having a double executive room which was very tidy (bathroom could do with a sprucing up though - shower leakage etc...) Staff all very friendly and willing to go the extra mile to help out. We had a birthday and they... More 

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for taking the time to provide us with your valuable comments. We are happy to see your stay with us was a success. However I would appreciate if you could provide me with your reservation details for me to check and rectify issue with the leaking shower. My email is m.abeyakoon@dtlondonwestend.com Sincerely, Marlon Abeyakoon Hotel Manager More 

Macclesfield, England
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We have just returned from our 20th wedding Aniversary trip to London. We decided to go first class on everything as it was such a special event, 1st class train from the North West, Executive room at the Hilton and fantastic seats at the theatre. The location of the hotel is excellent, easy walking distance from most for the major... More 

Was this review helpful? Yes 1
Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for choosing to stay with us at the DoubleTree by Hilton London - West End and for taking your time to leave your feedback. It is a pleasure to read you found our staff pleasant; nonetheless I was disappointed by reading you were provided wrong newspapers as well as received unwanted wake-up call on Sunday morning.... More 

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