Nothing special. Pretty arrogant staff. Little annoyances like having to pay £15 for a bit of wifi in your room. Breakfast average. Very small room. In fact so small bedside tables to put a drink of water on were not even fitted. On the positive side they did get me a room at a discount (or so they claimed) when... More

We stayed here as we wanted somewhere central to stay near to the theatres. Enjoyed a nice room and bathroom, and very efficient service for our room service breakfast in the morning. The lobby area was really nice and welcoming and staff were really helpful and friendly, couldn't fault them. The only issue (although we found it amusing) was that... More

Stayed one night as colleagues had already booked their stay at the hotel. Room itself was adequate, but no Internet access - wifi or wired - in the room. For a hotel in a major city where business people will stay this is a major issue. Access in public areas and Executive Rooms, but none in standard rooms that cost... More

Walking distance from 2 subway stations - Russell Square and Holburn. Compact functional rooms. The Executive Club rooms give access to an exclusive lounge where a more than adequate breakfast and pre-dinner snacks are available. More

We were here for an ovenight stay for a birthday treat. This hotel was booked for its quality and its proximity to the Picadilly theatre as we were seeing 'Ghost the Musical' on the Saturday night. The hotel was easy to find...about a few minutes walk from Holborn underground tube station. The lobby area is sumptuously decorated and modern. Reception... More

wanted somewhere nice also central for our 2night stay in london. we choose wisely. everything abot our stay was very good.the check in very good, we arrived 3hours early and it was not a problem. people have reviewed staff being unfriendly, but sometimes it may be the way you speak to them yourselves, because we cannot praise the staff enough.read... More

We stayed overnight on the 4th Feb as we went to see a show that evening. When we checked in at 1230hrs the receptionist was very helpful. He gave us a map and marked where we were and where we needed to go, we were also given a warm cookie. Reception was very smart and clean. We went up to... More

Upon arrival in our room it smelt very strongly of tobacco. It took 4 calls and an hour of wasted time for reception to eventually get us a different room, which was smaller. The air con was impossible to have operating through the night as it was so noisy, this was a problem as we stayed on a very cold... More

Had read mixed reviews about the hotel and was not really looking forward to the stay. However I could,t fault it. Very welcoming. Lovely room, comfy bed. Breakfast was really tasty. More