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All 1,065 London hotels

DoubleTree by Hilton London - West End

4.0 of 5 Hotel   |   92 Southampton Row | Bloomsbury, London WC1B 4BH, England (Camden / Primrose Hill)
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DoubleTree by Hilton London - West End
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Ranked #486 of 1,065 Hotels in London
A recent review
4 of 5 stars reviewed yesterday
DiabelliMi Vienna, Austria
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1,504 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vienna, Austria
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

I loved it there, wonderful location to walk to the theaters, Oxford Street, Piccadilly ... I like to walk. The staff is so friendly. I got an email one night before i arrived (I have never been there before) from Stephanie Fung (guest relations manager) asking when I would check in so they can make sure my room is ready.... More 

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Blyth, Northumberland
2 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed at the DoubleTree West End recently for a family holiday. It was a great base for exploring London with Russell Square and Holborn tube stations within a few minutes' walk and buses to the centre of London leaving from just outside the hotel. It is also just a few minutes' walk from the British Museum. We had no... More 

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Iver Heath, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A lovely hotel with friendly and helpful staff. Ideal location for West End theatres and shopping as very near Holborn Station. My wife and I were very well looked after with special thanks to Lena who went out of her way to ensure we were happy with everything. Thank you.

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Hamilton, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Excellent location. Friendly & attentive staff. Room facilities tick all the required boxes. Within a few minutes walk from Holborn Tube on the Piccadily line. Within easy reach of theatres and Covent Garden. Situated on a main well-lit road for anyone on their own.

Review collected in partnership with DoubleTree by Hilton

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My stay was Ok. Staff was very professional and friendly. Restaurant was excellent in service and quality of food. The room and bathroom however was disappointing for the price and quality one would expect with a Hilton.

Review collected in partnership with DoubleTree by Hilton

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wales
Top Contributor
55 reviews 55 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed for 1 night before a meeting. Very small room, very cold initially, difficult to work out air con. Ok eventually. Room functional but very small. Bathroom the same. But for the price it was ok. Very clean. Excellent service. Drink in bar service added - but this seems to be the norm now. One of the things I hate... More 

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1 review
4 of 5 stars Reviewed 6 days ago NEW

Lovely hotel very welcoming Staff room wors a little let down by the over running of water to get hot an bed pillows are to soft My head was pretty much on the bed through the pillow I like a form pillow an they are not.

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for choosing DoubleTree by Hilton London West End for your recent stay. I was happy to read positive comments about our Team. However I was sorry to learn you were not entirely happy with the pillows in your room. Had we known at that time you prefer thicker pillows we would gladly provide you with them.... More 

Cary, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Decent room but could not get outlets to work with my international adapter. They worked everywhere else in the hotel. Elevators extremely small. Don't expect to ride with colleagues. It is just a few blocks from the British Museum, so that is a plus. Also just a few blocks from Leicester Square. Staff were usually very helpful.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for taking the time to provide you with your feedback. I was happy to read you found our Team helpful. However I was sorry to learn you experienced some issues with your international adapter. I am happy to inform we have some adapters for our guests available at reception. Please feel free to contact our Reception... More 

Falkirk, United Kingdom
Top Contributor
205 reviews 205 reviews
22 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The entrance lobby to this hotel is always lovely and the staff always incredibly professional. I can't fault them - and this time I was offered my welcome chocolate chip cookie **happy face** (I'm sure the cookies contain nuts so beware allergy sufferers!). Doubletree - Room 446 This is a single room with a single bed right outside the elevator... More 

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for taking the time to provide us with your comments regarding your recent stay with us. I was glad you enjoyed our traditional DoubleTree cookie. It does contain nuts indeed and we do inform all of our guests about that. I was happy to hear you were in general happy with the room provided, however I... More 

West London
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My friend and i had a champagne afternoon tea here on tues the 20th jan , we both agreed it was one of the best . The sandwiches were lovely and fresh and when we told our waiter Pio that i was vegetarian he provided more veggie sandwiches . The cakes were lovely as were the scones. We really felt... More 

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for your feedback and taking the time to review your recent visit to Restaurant 92 at Double Tree by Hilton London - West End. We are delighted to read that you enjoyed your afternoon tea service as well as the service provided by our team member Pio. I will make sure to share your comments with... More 

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Additional Information about DoubleTree by Hilton London - West End

Address: 92 Southampton Row | Bloomsbury, London WC1B 4BH, England
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton London - West End 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
Doubletree By Hilton London - West End Hotel London
Park Inn Russell Square
Bonnington Hotel London
DoubleTree By Hilton London - West End England
Hotel Style:
#295 Luxury Hotel in London
#347 Family Hotel in London

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