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DoubleTree by Hilton London - West End

4.0 of 5
92 Southampton Row | Bloomsbury, London WC1B 4BH, England
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DoubleTree by Hilton London - West End
Ranked #337 of 1,071 hotels in London
3.5 of 5 stars 369 Reviews
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369 reviews from our community

What travelers say about this hotel
  • British museum(11)
  • Executive room(7)
  • Park inn(5)
  • Very good(5)
  • Great location(4)
  • Holborn tube station(3)
  • Short walk(3)
Traveler rating
    92
    152
    70
    30
    25
Only show reviews for Family (40) | Couples (100) | Business (92)
Date Rating
Edinburgh, United Kingdom
Senior Contributor
48 reviews 48 reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 1, 2012 NEW

Stayed for a business trip - made a serviceable base but... It is clean and functional and great location very close to the British Museum but central london prices are high and while the staff are friendly my collegues and I all had a sucession of small negative comments to make suggesting to me more systemic management issues. My room... More

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See 4 more reviews by Simon H for London
Beijing, China
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed May 31, 2012 NEW

This hotel is conveniently located near Holborn tube station, and also quite close to Russel Square. However, there are a variety of hotels in this area and I will always avoid this place from now on. I was checked in easily (and paid for internet in the room at check in), but when I opened the door to my room... More

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See 3 more reviews by jefeskisouth for London

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Chicago, Illinois
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 30, 2012 NEW

Had a good stay here. Seemed to have been updated fairly recently. Rooms were a bit smaller than I expected, even for being in the city, but they were nice. Location was great, fairly close to the tube. Breakfast had a lot of selection but not great quality, better to go around in the neighborhood.

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Tel Aviv
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 25, 2012

The location is nice, 2 minutes from Russel square and about 10 minutes from Oxford street. The rooms are small, the bed is tiny (I think that not even 1.4*1.9m ), and the room is to the street, so it's noisy, it all design in dark colors of Bordeaux & gold. Almost nothing tasted good at the breakfast. For the... More

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Fife
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 25, 2012

On a recent stay in London we decided to book this hotel more for the location really. We are HH Gold members and were upgraded to a level above standard and given access to the exec lounge. On the whole the hotel is ok. The staff were very friendly and helpful and the public areas were really nice and modern... More

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See 2 more reviews by fabdiners for London
Haifa Israel
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 20, 2012 via mobile

Lobby is very nice. Location is good and close to a tube station. Rooms are small but overall comfortable and clean. Would stay here again

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Sandro Guadagnini, General Manager at DoubleTree by Hilton London - West End, responded to this review
May 31, 2012

Thanks very much for taking the time to provide us with feedback regarding your recent stay with us. I am very glad to read that you enjoyed our newly renovated lobby and the hotel’s location in the heart of London’s West End. We do hope to welcome you back next time you are in London. Yours Sincerely, Sandro Guadagnini More

Valletta, Malta
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 19, 2012
1
person found this review helpful

The hotel is nice with a good location in central London close to SoHo, British Museum and West End (and much nicer than e.g. Bayswater) and offers good value for money (I would rate between Average and Very Good if that was possible) That said the hotel is quite plain but if you don’t plan to spend much time in... More

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See 3 more reviews by Hillbillycat for London
Sandro Guadagnini, General Manager at DoubleTree by Hilton London - West End, responded to this review
May 31, 2012

Thank you for writing a review about your recent stay at our hotel. I am glad to read that we were able to provide you with a complimentary upgrade for your room and that you enjoyed the hotel’s central location. I am sorry to hear that you thought the hotel was plain. We have just finished a renovation of the... More

Bristol
Senior Contributor
42 reviews 42 reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 19, 2012

I stayed here for a four day training course. I arrived at 8.30am on the first day and was able to check into my room straight away which took away a lot of hassle. The hotel is a three minute walk from Holborn station (exit the station and walk straight ahead over two sets of pedestrian lights and the hotel... More

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See 5 more reviews by HolidaysRcool for London
Sandro Guadagnini, General Manager at DoubleTree by Hilton London - West End, responded to this review
May 31, 2012

Thank you very much for writing a review about your recent stay with us at the DoubleTree by Hilton London – West End. It is great to hear that we were able to provide you with an early check in and that you enjoyed the hotel’s central location found the food in our Bar 92 to be of a high... More

Fredrikstad, Norway
1 review
5 of 5 stars Reviewed May 17, 2012

As HH Gold member my mate and I got an upgrade to an executive room and access to the lounge. Great staff who were very helpful and provided excellent service. The rooms were quite to large, a bit soft bed, but nothing to complain about, Did not receive the cookies mentioned in other reviews. Overall I would most definitely recommend... More

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Sandro Guadagnini, General Manager at DoubleTree by Hilton London - West End, responded to this review
May 31, 2012

Thanks for staying here at the DoubleTree by Hilton London – West End. I am very glad to read that you were upgraded to one of our Executive Rooms due to your Hilton Honors Gold status and that you enjoyed your stay and that the team provided you with excellent service. I am sorry to read you did not receive... More

portsmouth uk
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2012 via mobile

Booked this hotel through hot-wire & it was perfect our room was a little small but fully equipt with everything & the bed was the most comfortable bed I have ever slept in .staff were most helpful & the cookies were delish all in all a fab hotel

Was this review helpful? Yes
Sandro Guadagnini, General Manager at DoubleTree by Hilton London - West End, responded to this review
May 31, 2012

I am happy to read you had a great stay with us. I am also pleased to read you enjoyed our comfy beds and that the team was helpful and friendly. We hope to welcome you back to the hotel with another chocolate chip cookie again soon! Yours Sincerely, Sandro Guadagnini More

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Additional Information about DoubleTree by Hilton London - West End

  • Park Inn London
  • Park Inn Russell Square
  • Bonnington Hotel London
Address: 92 Southampton Row | Bloomsbury, London WC1B 4BH, England
Price Range: PLN: $$

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