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DoubleTree by Hilton London - West End

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92 Southampton Row | Bloomsbury, London WC1B 4BH, England
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DoubleTree by Hilton London - West End
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DoubleTree by Hilton London - West End
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1,786 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (340)
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Savannah, Georgia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

As a typical Hilton hotel, the doubletree west end was impeccably clean with a great location in Bloomsbury smack between two tube stops (Russell Square and Holborn on the Picadilly line) make it a great hotel. Rooms are typical London small, but nicely updated with good equipment and bathrooms. The gym is clean and had a good variety of machines... More 

Was this review helpful? Yes
Level Contributor
10 reviews
5 of 5 stars Reviewed yesterday NEW

What a wonderful stay! I selected this hotel because it was close to the various theaters and activities I sought to visit. When I entered the facilities I was truly surprised and memorized by the decor. This hotel shined like a 5 star hotel. The breakfast buffet was outstanding as well. My room was incredibly comfortable and warm. I could... More 

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Stirling, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for one night. The location is good, about. 5 min walk from Holborn underground station. The room was very clean and fresh. The bed was a double and nice comfy pillows. The room also had a TV, iron and two small bottles of water. We didn't use the restaurant but had a lovely coffee for breakfast in... More 

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Brasilia, DF
Level Contributor
59 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel for 6 nights in July. For members of HHonors (Hilton) it was possible to check in online (we select the 514). Upon arriving at the hotel we received the keys and welcome cookies and within minutes we were in the room. The room is large by European standards, quiet, clean and has all the amenities... More 

Was this review helpful? Yes 1
London
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Really pleased with everything from check in, to room type, to size of the bed! Booked at very last minute and still received an upgrade to an executive double. Nice little touches....the warm cookie the free starbucks! Needed to be in that part of town...but excellent location to explore London from for tourists. Would definitely stay again!

Was this review helpful? Yes 1
Cowbridge, United Kingdom
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Friendly welcome and good check in. All I wanted was bath and meal in room, and then, no room service menu provided so called reception. Promised action, nothing. Went back to reception, can't find menu. Eventually bar staff found it but could I bring it back to reception Huh. TV remote temperamental. I checked out with TV still playing as... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel with brilliant links to everything central. Not your average London hotel - absolutely outstanding. You may think you can't get anything which is 10/10 for cleanliness, 10/10 for no traffic noise, 10/10 for facilities in central London but this truly was paradise! Book without hesitation. We will definitely go back.

Was this review helpful? Yes 2
Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for choosing DoubleTree by Hilton London - West End for your recent stay. We are thrilled to learn your stay with us was such a positive experience and that you were fully satisfied with all aspects of the hotel. We do hope to be your host again in the near future. Sincerely, Marlon Abeyakoon Hotel Manager More 

Kitchener
1 review
5 of 5 stars Reviewed 4 days ago NEW

I've been pretty much living at this hotel since April 2015. I typically stay during the week and will try to see some of Europe on the weekends but check back in Sunday night. Rooms are always clean, updated and quite nice. Depending on what apart of the hotel your room is you can get views from seeing other rooms... More 

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to review your recent stay at DoubleTree by Hilton London - West End. We are delighted to read that you enjoyed your stays with us and will make sure to share your comments with our team for their great work, especially Henry and Camilo. We do hope to... More 

Manchester, England, United Kingdom
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location, impressive lobby and nice bar/restaurant but room was just ok. It feels like the refurb needs to spread to the rooms that on closer inspection are a little tired around the edges, beds are firm comfortable but a bit springy. Not totally in keeping with the UK Double Tree format, as feels like rooms are from another hotel... More 

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London, United Kingdom
1 review
1 of 5 stars Reviewed 4 days ago NEW

My colleague and I were taken out for a Client breakfast meeting and it really was hands down the worst dining experience I have had in a very long time. We ordered the drinks and were told that the espresso machine was out of order. We made alternative drinks orders and then ordered our food. The 2 orders of eggs... More 

Was this review helpful? Yes
Marlon A, Food & Beverage Operations Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for taking the time to share your comments on your recent experience at DoubleTree by Hilton London – West End. I was very concerned to learn about the issues you encountered during your breakfast. Please kindly contact me directly to address the matter. My email is s.ozal@dtlondonwestend.com We do hope to have the opportunity to improve... More 

Hotel Review Summarization

What travelers say

  • British museum(29)
  • Very good(20)
  • Great location(13)
  • Executive room(12)
  • Warm cookies(10)
  • Short walk(6)
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304 photos of this hotel

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Staying in Bloomsbury

Neighborhood Profile
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
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