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DoubleTree by Hilton London - West End

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92 Southampton Row | Bloomsbury, London WC1B 4BH, England
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DoubleTree by Hilton London - West End
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1,714 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (326)
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  • All months
    (1714)
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    (493)
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    (439)
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    (409)
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1 review
4 of 5 stars Reviewed yesterday NEW

Very good service. Very friendly staffs. Enjoyed my stay there. I stayed in double tree hotel by hilton. hotels in Eeling Common, London. The place is very near the train station. Very convenient location. Close to few restaurants.

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Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed yesterday NEW

Located just a couple of minutes walking from all of London key attractions! Upon checkin we got hot fresh chocolate chip cookies 🍪. Room is big and clean, with all the essentials. Comfortable bed. We had a package sent to us, it was given upon checkin even without us mentioning it. Good service. Very recommended!

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed yesterday NEW

The service in this hotel is excellent! The staff at the front desk, breakfast staff, concierge, bar staff were all extremely friendly, helpful and courteous! We had a junior suite which was extremely spacious, beautifully decorated, clean and comfortable. The location was good - situated between two undergrounds and close to Covent Garden. The concierge was extremely helpful giving us... More 

Was this review helpful? Yes 1
Luxembourg City, Luxembourg
Level Contributor
118 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The location is great, no doubt about it and the prices in the area are similar. But this does not mean that I have to be satisfied with an old property that has been slightly renovated. The airconditioning was really noisy (had to turn off for the duration of my stay) and the room in general although clean really showed... More 

Was this review helpful? Yes 1
Harrogate, United Kingdom
Level Contributor
99 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here one night in June 2015 as a theatre break and as the start of a holiday trip continuing on to Europe. Usually we stay in Seven Dials / Covent Garden area, but chose this some 5-10 minutes further northeast as prices in our usual haunts were sky high. We experienced the online check in with Hilton as members,... More 

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Alphen aan den Rijn, The Netherlands
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at the Double Tree West End for a short break. We booked a 2 bedroom apartment, which turned out to be a huge mistake. I specifically called reservations to make this booking, since I needed 1 bedroom with a kingsize bed and 1 bedroom with 2 single beds. All was confirmed, but on arrival we got an apartment... More 

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Manchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Had afternoon tea. Booked with show and stay as add on. They didn't have us down in their diary and was asked to print off my email off on their computer, which was quite frustrating as their Internet connection was down and ink in printer was low, not much trouble for me really but would have been quite stressful for... More 

Was this review helpful? Yes 2
Marlon A, F&B Operations Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback. We are happy to see you liked the food provided, however I was very sorry to learn you experienced some issues upon your arrival. /we do require printed copy of voucher/email for any reservation that is stated once you make the booking online. Please contact me... More 

Travelers are raving about these London hotels

Denkdirwasaus, Guatemala
1 review
3 of 5 stars Reviewed 5 days ago NEW

Stayed during business trip in hotel and received complimentary upgrade. Reasonable OK hotel, in line with expected London standards, however I don't dare to wonder how the regular room would have been. Location however is great and very convenient to West End amenities

Review collected in partnership with DoubleTree by Hilton

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback. We are glad to see you quite enjoyed your stay with us. Please note our rooms vary in size due to historical nature of the building. We hope to be your host again in the near future where we can improve your impression. Sincerely, Marlon Abeyakoon... More 

Warrington, Cheshire, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Was a really nice hotel. Personally I just saw the room and breakfast area, so a smaller hotel would have done me. If you stay and want to be in the hotel a lot then this is a great one. Staff were all friendly and helpful. Nothing was a problem at all. They even held our luggage before we booked... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for choosing DoubleTree by Hilton London – West End for your recent stay. We are delighted to see that you enjoyed your stay with us. It is a real pleasure to learn that your experience with us was a success. We do hope to welcome you back on your next visit to London. Best Regards, Marlon... More 

Huddersfield, United Kingdom
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked the hotel in April through British Airways, as we flew down from Leeds. The hotel is stylish, contemporary and spotless. Lovely reception staff who gave us cookies. The room for three was compact but for one night adequate. Bar was lovely and breakfast excellent. Would recommend if you're that end of London.

Was this review helpful? Yes
Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for taking the time to share your comments on your recent stay with us. It is a real joy to learn you had such a positive experience at DoubleTree by Hilton London – West End and that we could contribute to this special birthday weekend. I will make sure to share your comments with our team... More 

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Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
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