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DoubleTree by Hilton London - West End

4.0 of 5 Hotel   |   92 Southampton Row | Bloomsbury, London WC1B 4BH, England (Bloomsbury)
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Ranked #480 of 1,064 Hotels in London
A recent review
5 of 5 stars reviewed yesterday
RintinCheshire Cheshire
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1,555 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cheshire
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars NEW

Stayed here for Saturday night ...very clean throughout the hotel, comfortable bed, and although at the front very quite. Excellent location for the theatres, Covent Garden, British Museum and Oxford Street and two minutes from Holburn tube. We didn't eat here but saw that the restaurant was busy, there are numerous eateries in the vicinity.

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Gloucester, England, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

excellent hotel right in the heart of theatre land and close to west end shops and Covent garden Lovely rooms, good service and excellent breakfast Can't wait to stay there again- good value for money

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Essex
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent the Chinese New Year in London, and booked one night at this hotel. On arrival we are booked and given lovely warm cookies (very nice). Our room was on the 3rd floor, no view, but the room itself was brilliant. The decor is to a very high standard, with a large samsung TV. The bed gave me one of... More 

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UK
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just stayed one night as a treat after the theatre instead of making our way home. We commute to London every day and so not a tourist. This may be why I objected to paying £10.07 for a large glass of wine. It's a shame as if it had been more reasonable we would have probably had a drink (or... More 

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Lagos, Nigeria
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This is the absolute worst Hilton brand hotel I've stayed at. Reserved a one bed apartment. I was traveling with my kids (11yrs and 20mths). A couple of weeks before my arrival, I had called to confirm the amenities in the room, as I wanted a room with cooking facilities. I was assured that the room had a hob, microwave... More 

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Top Contributor
91 reviews 91 reviews
24 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a good hotel in a great location. The amenities are modern and well maintained. The staff were very professional and clearly well trained. I didn't try the restaurant or bar, but the bar looked popular. I would stay here again and definitely recommend it.

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Great check-in experience, however overall experience spoilt at the bar. Ordered a vodka on the rocks, got a vodka citrus instead. returned the the wrong drink - and the barman poured the vodka citrus back into another glass to save it for another customer. Supposed to be 25 ml pour, lucky to be have 10 ml in the glass.

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Tiptree, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

attended the hotel for afternoon tea, the service was polite and the waitress took time to explain what we were being served Sandwiches were nice and tasted freshly made Cakes were very good and a nice selection

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Marlon A, Food and Beverage Operations Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for your feedback on your Afternoon Tea experience. I was thrilled to learn you enjoyed the food as well as you were pleased with the service provided. I have already shared your comments with our Team for their great work. Sincerely, Suleyman Ozal Food & Beverage Operations Manager More 

Leslie
Contributor
12 reviews 12 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We read a lot of bad reviews about this hotel on TripAdvisor after booking so we were extremely nervous on arrival. All I can say is we stayed there this weekend and could not fault the staff, hotel, room size, breakfasts or location. 5 out of 5 for everything. The staff could not have been nicer or more helpful. We... More 

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to review your recent stay at DoubleTree by Hilton London - West End. We are delighted to read that you enjoyed your stay with us and will make sure to share your comments with our team for their great work. We do hope to welcome you again at... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel, a warm reception and efficient check -in. Staff very friendly and helpful and the hotel is in a great central location. Room was clean and tidy. Only complaint was the Air conditioning did not work very well and very thin bed linen, which lead to a cold nights sleep!

Review collected in partnership with DoubleTree by Hilton

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Marlon A, Manager at DoubleTree by Hilton London - West End, responded to this review

Dear Guest, Thank you for taking the time to write this feedback on your recent stay with us. We are happy to see you enjoyed your stay in overall. I was sorry to hear you encountered some issues with our heating. Would you please kindly communicate your reservations details with me in order to investigate and rectify the issue? My... More 

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Additional Information about DoubleTree by Hilton London - West End

Address: 92 Southampton Row | Bloomsbury, London WC1B 4BH, England
Phone Number:
Location: United Kingdom > England > London > Bloomsbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton London - West End 4*
Number of rooms: 214
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TripAdvisor is proud to partner with Hilton EMEA, Expedia, Orbitz, Hotels.com, Booking.com, Cheap Tickets, LondonMarketing.com, Priceline, Hotwire, Agoda, HotelTravel.com, Despegar.com, TripOnline SA, Odigeo, EasyToBook and Tingo so you can book your DoubleTree by Hilton London - West End reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton London - West End Hotel London
Park Inn Russell Square
Bonnington Hotel London
DoubleTree By Hilton London - West End England
Hotel Style:
#288 Luxury Hotel in London
#337 Family Hotel in London
#358 Romantic Hotel in London

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