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Thistle City Barbican

4.0 of 5
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120 Central Street | Clerkenwell, London EC1V 8DS, England
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£89 (GBP)
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1 room 1 guest
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Thistle City Barbican
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2,130 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (323)
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  • All months
    (2130)
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    (577)
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Leeds, United Kingdom
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The hotel room was tiny, the decor was tired and did not give the impression of cleanliness. The TV had about 5 working channels and the wifi was painfully slow. There was one working socket in the whole room, behind a wardrobe. Thoughtful stuff. The bathroom was ridiculously small with just enough room to use the loo as long as... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I bought two packages for spa treatments (saw the offer through groupon and called the spa directly to inquire the availability and was told I could make the booking directly with my credit card so I did). I booked the appointment in advance and went to the treatment today but I was late by 20mins because of a huge accident... More 

Was this review helpful? Yes 1
Sven S, Manager at Thistle City Barbican, responded to this review

Dear Kavlee P, Thank you for posting your comments on Trip Advisor following a recent visit. I was concerned to have read your post and I would like you you to contact me directly on sven.steijvers@thistle.co.uk to give us the opportunity to find a solution for your experience. I look forward hearing from you. Kind regards, Sven Steijvers Value Centre... More 

Southampton, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for two nights and found our premium double room a decent size but a little dated. It had air con and a comfy bed but was nothing special and can't see how it would be distinguished from a regular double. The staff were helpful enough and the spa was a great bonus to the stay, especially for the price... More 

Was this review helpful? Yes 1
Jeffreys Bay, South Africa
Level Contributor
134 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Arrived a bit early, rooms not yet ready however upon on entering the assigned room I discovered workmen left tools on the bed in plain sight and had not completed there repair job. In addition the trash basket in the bathroom had not been cleaned. Wifi did not initially work in the room but problem got solved. The staff did... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for business, but have visited hotel spa years ago, so it was good to be back again and see if anything changed. I was very impressed by a receptionist (Federica) at check-in and her very warm, super pleasant customer service. If every hotel in London would have a staff as pleasant as her, this city would be... More 

Was this review helpful? Yes 1
Surrey
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here for one night, and we had no complaints. The room (premiere double) was a good size, with everything we needed - tea making facilities (well stocked hospitality tray), a comfortable bed, good lighting and a quiet room. The communal areas of the hotel are very snazzy, and all the staff we dealt with were... More 

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Dagenham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I must admit when i started to approach the hotel i was a little bit nervous because the area is deceiving however as soon as i got to the entrance doors i knew i had made the right decision and was amazed by how lovely the hotel actually is! I booked this for my boyfriends birthday and he was literally... More 

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Chesterfield, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived on the Saturday afternoon to be told I had cancelled my room, after showing them my confirmation e-mail, they still claimed it had been cancelled. After 10 minutes of standing at desk they, changed their minds. Whilst we were stood there we heard 1 other party been told they hadn't book the amount of rooms they wanted, and an... More 

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Birmingham, England
Level Contributor
135 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed 1 week ago

I have never stayed at a Thistle hotel before and we wanted somewhere close to the Barbican to see the Hamlet matinee and stop over and we got an advance saver deal. This was a perfect location it was literally a ten minute walk away. Despite us arriving much too early to check in staff were very helpful and friendly... More 

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Wakefield
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here for work purposes on Tuesday 18th August 2015, for one night only. I can say that I am glad it was for one night. We parked our vehicle outside the hotel and paid £25.00 for the privilege, the check in was quick but we were the only ones there and the receptionist’s customer service left a lot... More 

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Hotel Review Summarization

What travelers say

  • Old street(10)
  • Twin room(9)
  • Very good(7)
  • Reception staff(7)
  • Main building(7)
  • Star hotel(5)
  • Tube station(4)
  • Air Con(3)
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