Highlight: foul smelling rooms, smoke alarm goes went off at 4:15 in the morning twice during a 6 night stay, inconsiderate staff, bad service,poor hygine. The room smelled foul from the time I opened the door, after repeated complaints to the staff I was told that there were no other rooms available. During two of the nights the smoke alarm... more

Wow what a lot of reviews...Here are my relevant points. It is an enormous hotel, well located for tourism, near the Tube and within the Circle line. Unusually for Central London it has a pool. You won't find many in this price range that do. It's not the largest or smartest but hey..essential part of any family break. Our room... more

The location is good, 5 minutes walk from Paddington station, 15 mins walk to Oxford street. Altough Edware road itself is not the best for dining out or shopping. The hotel looks very nice, the lobby is bright. Reception staff were pleasant enough. We stayed in a King Hilton Deluxe room, and to be honest the room was not deluxe,... more

My first impression on the hotel was too big. There were so many people coiming and going in the lobby and nobody seems to care about you. Why people go around bare feet and talking loudly in the hotel. I got a 2 double bed room at Westwing. The room itself was ok. Just standard. It wasn't what I expected... more

We have just returned from a weekend break at the hotel, it suited us perfectly. We stay in a deluxe family room, with 2 double beds. Unlike a lot of family rooms we have stayed in the beds did not take up all the floor space, so you could move around with ease. We found all the staff friendly and... more

We finished our honeymoon in London and, being the third Hilton we stayed in during 12 days, I must say that it was the lowest point during our "Hilton Honeymoon". That doesn't mean that the hotel was not good. It was great for other reasons. I'm only saying that the others were better. Now, the good things: Perfect location. 5... more

We stayed there for 5 nights. Very nice large room, clean. Unfortunately you could not open windows, only turn on/off air conditioning. Although close to the hotel’s west wing there was a construction, we were not disturbed. Hotel just on opposite of tube lines, walking distance to Oxford Street. As the hotel is huge, there was during peaks long waiting... more

On the whole, the experience was positive, however there were a few points that did overshadow what would have been a great stay. We stayed 2 nights, my husband, father and I and our little 4-month-old daughter. Let's start with the positives: 1. Staff in all parts of the hotel (except one - see not-so-positives) were very helpful and friendly.... more

My girlfriend and I found this place to be a great pick. We used Priceline, but it worked out just fine for us. It's right across from a Marks & Spencer, the Edgeware tube stop...and right by Paddington Station (which made it easy for us to get to the Heathrow via bus/shuttle that stopped there). I am pretty sure if... more