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Hilton London Metropole

4.0 of 5
225 Edgware Road, London W2 1JU, England
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Hilton London Metropole
Ranked #296 of 1,071 hotels in London
4.0 of 5 stars 2250 Reviews
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2,250 reviews from our community

What travelers say about this hotel
  • Tube station(66)
  • Very good(65)
  • Edgware road(47)
  • Oxford street(46)
  • Marble arch(35)
  • West wing(28)
  • Friendly and helpful(25)
  • Hyde park(23)
  • Executive Lounge(21)
  • Room service(19)
Traveler rating
    595
    931
    414
    201
    109
Only show reviews for Family (397) | Couples (430) | Business (384)
Date Rating
orlando fl
1 review
1 of 5 stars Reviewed June 1, 2012 NEW

We are a family of 3 and we stayed at the Hilton Metropole in May 2012. The hotel is large and appears somewhat dated and in a run down area...although the tube station was close to the hotel. The front check in female staffer told us our room was not ready and she would come get us when it was... More

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Dunfermline, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 1, 2012 NEW via mobile

I don't recall staying in a hotel of this level where the bar closes at about 12.30am. I'm used to a residents bar remaining open. There were a lot of disappointed residents. The room was quoted as a 23sqm queen. It was about 21. Premier Inn sized. Not a Premier Inn price, though! Comfortable - good breakfast, but let down... More

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Smithtown, New York
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 31, 2012 NEW

We booked this hotel for our stay in London via Hotwire. On a previous trip to London, we had stayed in a hotel in Canary Wharf (a little farther from central London.) We didn't know which hotel we were getting when we booked on Hotwire, but were happy to find out it was a Hilton. The hotel is very close... More

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See 3 more reviews by brianb1983 for London
Chicago, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 31, 2012 NEW

Booked this hotel two month ahead and had a good deal on the price. I guessed this hotel is so big and it would use a lot promotion price to sell its room. Room size was good considering it is in London. Location cannot be better, M&S is just across the street, you can buy healthy food/breakfast with reasonable price.... More

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Hong Kong
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed May 30, 2012 NEW
1
person found this review helpful

The Hilton Edgware Road located close to the Edgware Road and Paddington tube stations however in general the area is very gritty. The room we were given was small, the bed creaky (could feel and hear the springs), the window looked into a grey wall, the toilets moldy, carpets are shabby. The worst part is the overbearing sense of security... More

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See 2 more reviews by sushmitamunshi for London
Columbia Station, Ohio
1 review
3 of 5 stars Reviewed May 30, 2012 NEW

I stayed from April 29th through May 6, 2012. During my stay I was shocked that the phone card I had purchased to call back home was still having charges put on my room bill. When I inquired about the charges I was assured by Diego that the charges would be removed from my bill. Upon my departure when I... More

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North Carolina
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW
1
person found this review helpful

Booked this hotel online about 2 months in advance for a mid May stay of several nights. Price was less than $300 per night for 3 adults (2 beds) incl. all fees and taxes. Nice room, very good beds, very friendly staff (almost all are from somewhere else than the UK. guess that is globalization). Loved the breakfast buffet which... More

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See 2 more reviews by palex9 for London
Jean Laurent, Manager at Hilton London Metropole, responded to this review
May 29, 2012

Dear palex9, Thank you for your review. I was pleased to read you enjoyed your stay with us and that you where able to get our breakfast promortion available upon check-in. I hope we have the pleasure of welcoming you back in the near future. Kind regards Jean Laurent Assistant Operations Manager Hilton London Metropole More

Aberdeen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW
2
people found this review helpful

Great location near tube stations, easy and quick check in, rooms comfortable and requests made in advance were quickly dealt with, breakfast one of the best ranges I have seen in a hotel for the price we paid.

Was this review helpful? Yes
See 2 more reviews by SophieMcM7 for London
Jean Laurent, Manager at Hilton London Metropole, responded to this review
May 29, 2012

Dear SophieMcM7, Thank you for your review. I was pleased to read you enjoyed your stay with us and I hope we have the pleasure of welcoming you back in the near future. Best regards, Jean Laurent Assistant Operations Manager Hilton London Metropole More

Tampa, Florida
Senior Contributor
28 reviews 28 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW
2
people found this review helpful

This was a great hotel, with a friendly international staff. Our room was spacious and quiet at night while we slept. There were some guests who seemed concerned with the views available from the rooms--there are none, really, ours was of a construction site. It never occurred to me to worry about the view from our room when we would... More

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See 11 more reviews by under25 for London
Jean Laurent, Manager at Hilton London Metropole, responded to this review
May 29, 2012

Dear under25, Thank you for your review. Great information for fellow travellers to follow and take note. I hope we have the pleasure of welcoming you back to the Hilton London Metropole in the near future. Kind regards, Jean Laurent Assistant Operations Manager Hilton London Metropole More

Auckland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2012 NEW via mobile
1
person found this review helpful

My fiancee and I stayed for one night in May 2012 as her parents were already staying and we made a last minute decision to stay too. It was Sunday night at about 8:30pm so we approached the check-in and asked for a room. We were told that the price was £148 for a standard room but there were only... More

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Jean Laurent, Manager at Hilton London Metropole, responded to this review
May 29, 2012

Dear PDWFire, Thank you very much for your review. I was happy to see that despite the issue you've experience at check-in you where able to enjoy a good night sleep. I completely understand your comment regarding the booking you where trying to make. You can sometimes find cheaper rate for our hotel if you book through a travel agent... More

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Additional Information about Hilton London Metropole

  • Hilton International London
  • Hilton Metropole London
  • Hilton London
  • London Hilton
Address: 225 Edgware Road, London W2 1JU, England
Price Range: PLN: $$

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