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Hilton London Metropole

4.0 of 5 225 Edgware Road, London W2 1JU, England
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Hilton London Metropole
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Hilton London Metropole
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1,319 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

For 200GBP we get a modern 4* hotel with 2 Queen bed plus buffet breakfast for 4 pax nearby Oxford Street area. 2 subway stations, many cafes/restaurants around hotel, M&S grocery store just across street, walkable to Oxford Street and Bayswater.

Review collected in partnership with Hilton Hotels & Resorts

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Sydney, Australia
Contributor
19 reviews 19 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed here with family of 6 for 4 nights. We had 2 interconnecting rooms in the West Wing. Arrived very early in the morning and we we're told our rooms were available which was great. I had prepaid the rooms back in June (or so I thought) but was told the payment hadn't been processed (I did receive the confirmation).... More 

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2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Room was clean but a little small. The heating system was on the blink the morning we're left and the room was boiling. Let reception know when we left. There was an apology but apparently there had been the reverse problem a couple of weeks before - not warm enough. Hotel great to get to central London. Bakerloo line to... More 

Review collected in partnership with Hilton Hotels & Resorts

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Lincolnshire, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed four nights in a Queen family room in the West wing (new side) The room was well decorated clean and spacious with a good view of the Edgeware Road. The tube was only a two minute walk across the road and the location was excellent to visit all the attractions London has to offer; breakfast was good with... More 

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Leicester, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is ideally placed towards the centre of London. It is just a few bus stops away from Mable Arch and Hyde Park. The room we had was on the 8th floor of the West Wing. It was a Queen size room ample for 4 adults. The hotel staff seemed very pleasant and helpful. The lady that cleaned our... More 

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newport wales
Contributor
11 reviews 11 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed over night with a coach party this weekend, having read previous reviews was a bit worried. Staff at the hotel were excellent, very friendly and helpful, had a meal in the restaurant in the evening which was really good and good service too. The only down side was my bed, which slated one way, put cushions under mattress to... More 

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LONMECommsManager, Manager at Hilton London Metropole, responded to this review

Dear Guest, Thank you for taking the time to write us a review on Trip Advisor. Your comments are valued and appreciated. It is delightful to hear that you thoroughly enjoyed your stay here at the Hilton London Metropole. This proves that not all reviews on this website are true reflection of the service we are capable of delivering. I... More 

Malmesbury, South Africa
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I am an avid supporter of the Hilton brand and normally enjoy staying at Hilton hotels - this stay was disappointing. The facilities are good, the hotel is large and busy and the reception and foyer look really modern and updated. The rooms have nice fresh and fashionable linen but the actual furnishings feel a bit dated and the bathroom... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
LONMECommsManager, Manager at Hilton London Metropole, responded to this review

Dear Guest, Thank you for your review. We appreciate your feedback. I am so sorry to learn that your stay wasn’t satisfactory as expected. Although you found the facilities, reception and foyer as good the overall room condition didn’t impress you. Please be advised that we do have several room types in the hotel. The superior rooms have recently been... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Great location, established comfortable affordable hotel, close to West End attractions. Staff attentive and food of a good standard. Check in crowded at peak periods, but staff efficient and helpful. Pre-pay breakfast to avoid higher charges.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
LONMECommsManager, Manager at Hilton London Metropole, responded to this review

Dear Guest, First I would like to thank you for leaving a comment on TripAdvisor. I am very happy to read that you were pleased with your recent stay at the Hilton London Metropole. On your next stay, why not try out our great restaurant Minako on the 23rd floor, where you can enjoy delicious pan-Asian cuisine with breathtaking views... More 

Swansea, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have stayed here at least 10 times over the last few years (always on coach trips). Always very busy. Very convenient, Underground station across the road, good bus service and a short walk from Marble Arch and Oxford Street. Breakfasts are always ample, very wide selection and good quality but busy so we always get down for an early... More 

Was this review helpful? Yes
LONMECommsManager, Manager at Hilton London Metropole, responded to this review

Dear Guest, Thank you very much for taking the time and writing a comment on TripAdvisor. I am glad to hear that you were happy with your recent stay at the Hilton London Metropole. On your next stay, why not try out our great restaurant Minako on the 23rd floor, where you can enjoy delicious pan-Asian cuisine with breathtaking views... More 

County Roscommon, Ireland
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed at this hotel in October 2014. Our son was going to Comic con in the Excell exhibtion center. We loved this hotel. The beds were very comfortable nice soft pillows aswel. Beautiful large hotel with lovely food. There is a fusion restaurant, a chocolate shop, a whiskey lounge and another restaurant for evening meals. Also has a coffee shop... More 

Was this review helpful? Yes
LONMECommsManager, Manager at Hilton London Metropole, responded to this review

Dear Guest, First I would like to thank you for taking the time and writing a wonderful 5-star review on TripAdvisor. I am very happy to hear that you were pleased with your recent stay. We at the Hilton London Metropole drive to provide exceptional customer service and I am very glad we were able to do so on this... More 

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Additional Information about Hilton London Metropole

Address: 225 Edgware Road, London W2 1JU, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Metropole 4*
Number of rooms: 1059
Reservation Options:
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Also Known As:
Hilton London Metropole Hotel London
Hilton Metropole London
London Hilton
Hilton London Metropole England
Hotel Style:
#342 Luxury Hotel in London

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