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Hilton London Metropole

4.0 of 5 225 Edgware Road, London W2 1JU, England
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Hilton London Metropole
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Hilton London Metropole
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1,113 reviews from our community

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    95
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toms River, New Jersey
Top Contributor
133 reviews 133 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We enjoyed this hotel. Our room was clean comfortable & quiet. Nice size too. The breakfast buffet was great!!!! So many hot and cold selections. It came with the price we paid. Good easy location to get where you wanted to go to. There was a pub to the right that was very close can't recall the name but great... More

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Contributor
11 reviews 11 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for 2 nights 18th- 20th Oct. We had a great stay, very comfortable room on the 17th floor. Fabulous views over London. It was in a good location for everything we wanted. Underground station less than 2 mins away, good bus links outside the hotel and Paddington 5mins away. Breakfast had a huge choice something for everyone,... More

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Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We choose this hotel because of its value for money and location. Once we arrived we have to queue in a long line to get a room key. The next morning we had the queue again to eat breakfast. However our room was very spacious and very clean. The concierge was always kind, greeted us at the door and got... More

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Bellaire, Texas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I recently stayed at the Hilton Metropole for most of a week. The hotel is a 5 minute walk from to Paddington Station, which is a 15 minute express train from London Heathrow. Note that there is another Hilton right inside Paddington station if you want to be right at the station. The neighborhood did not appear to be the... More

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LONMECommsManager, Manager at Hilton London Metropole, responded to this review

Dear Guest, Thank you for taking the time and posting a very detailed review on TripAdvisor. First I would like to apologize for any inconvenience you experience during your last stay at the Hilton London Metropole. Your comments are very important to us and will be forwarded to the relevant department for their attention. Our hotel is currently undergoing through... More

Washington DC, District of Columbia
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I very much enjoyed my stay at the Hilton London Metropole. The room was clean and comfortable, albeit small with a limited view. The location is a 15-20 minute walk from Marble Arch and Hyde Park and several Tube stations for easy access to much of London. It is also a 5-minute walk to London Paddington Station for regular and... More

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LONMECommsManager, Manager at Hilton London Metropole, responded to this review

Dear Guest, Thank you so much for taking the time and posting a comment on TripAdvisor. I am very pleased to hear that you were happy with your recent stay at the Hilton London Metropole. On your next stay why not try out our Livingwell health club where we have an indoor pool, steam room, sauna, and gym. Also we... More

Glasgow, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Firstly the location is great. On Edgeware road with the Bakerloo and circle line across the road which can take you anywhere. Check in was a breeze and we were given advice about the restaurant seats in their 23rd floor Asian fusion restaurant. Entrance has a chocolate shop with samples every day. You walked through here and the aroma was... More

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LONMECommsManager, Manager at Hilton London Metropole, responded to this review

Dear Guest, First I would like to thank you for writing a wonderful 5-star review on TripAdvisor. I am very pleased to read that you thoroughly enjoyed your recent stay with us. We at the Hilton London Metropole drive to provide exceptional customer service to all our customers and I am very glad that we have been able to do... More

Peterborough
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for 1 night on the 18th October. This is my 4th time at this hotel and although a busy and large hotel, customer service was very good. We were up-graded to the executive rooms and they were very nice. Cleanliness is still very good. The breakfast on Sunday morning was very good with a varied selection, although... More

Was this review helpful? Yes
LONMECommsManager, Manager at Hilton London Metropole, responded to this review

Dear Guest, Thank you for taking the time and writing a review on TripAdvisor. I am glad to read that you enjoyed your recent stay at the Hilton London Metropole. Why not try out our Livingwell health club where we have an indoor pool, steam room, sauna, and gym on your next stay. Also we have a great restaurant Minako... More

Leeds, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

Reception area looks great when you walk in but this is just a façade for tired bedrooms desperately in need of refurbishment. Shower leaked, bed was uncomfortable, breakfast was average and lacked any personality. I would rather stay in a Premier Inn even though they are supposed to be budget hotels

Review collected in partnership with Hilton Hotels & Resorts

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LONMECommsManager, Manager at Hilton London Metropole, responded to this review

Dear Guest, First I would like to thank you for posting a comment on TripAdvisor. I am sorry to hear that you were disappointed with your recent stay at the Hilton London Metropole. Thank you for your feedback regarding your room. We have a fantastic location, but some of our rooms are smaller due to the size of our building.... More

Orange County, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I stay at this property several times a year and have always loved it. The location is very convenient to Paddington Station and there is a tube station right across the street from the hotel that can connect you to all of Central London. I always stay on the executive floor so have a good size room and access to... More

Was this review helpful? Yes
LONMECommsManager, Manager at Hilton London Metropole, responded to this review

Dear Guest, Thank you so much for taking the time and writing a wonderful 5-star review on TripAdvisor. I am very pleased you thoroughly enjoyed your recent stat at the Hilton London Metropole. On your next stay in February, why not try out our Livingwell health club where we have an indoor pool, steam room, sauna, and gym. Also we... More

Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

This was a soul-less experience - you don't expect great things in these types of places in London but I do not think the staff cared about the guests at all. The room was quite adequate and it is quite nice to have a view across the city if you have a room on a high floor. There are a... More

Was this review helpful? Yes
LONMECommsManager, Manager at Hilton London Metropole, responded to this review

Dear Guest, Thank you for taking the time and writing a review on TripAdvisor. I am sorry to hear that you were disappointed with your recent stay at the Hilton London Metropole. Your comments are important to us and will be forwarded to the relevant departments for their attention. We at the Hilton London Metropole drive to provide exceptional customer... More

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Additional Information about Hilton London Metropole

Address: 225 Edgware Road, London W2 1JU, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton London Metropole 4*
Number of rooms: 1059
Reservation Options:
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Also Known As:
Hilton London Metropole Hotel London
Hilton Metropole London
London Hilton
Hilton London Metropole England

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