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Hilton London Metropole

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225 Edgware Road, London W2 1JU, England
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Hilton London Metropole
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Hilton London Metropole
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1,836 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

Check in is slow. A lot of hotel rooms I guess are smoking that's why most of the corridors smell really bad. Cleaning is not good. House keeping is slow. In room amenities are that of a 3 star. Room is just ok, looks like they have forcibly tried to rate the hotel stars up by fitting some amenities in... More 

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Kenilworth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

I stayed at the Hilton Metropole in March on business and didn't get to check in until 10.30pm and I was first given a room in the East Wing on the second floor, room 227. When I looked out of the bedroom window I could see that I was looking over the glass roof for the swimming pool and there... More 

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Travelers are raving about these London hotels

Arizona
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Your basic Hilton, nothing great, nothing bad. Near Paddington Station. Edgeware Tube station across the street. Fitness center odd that you need to walk through the locker room and pool area to get to fitness center

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Bronx, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We spent part of our honeymoon here using points. Upon checking in, we were upgraded to a double queen room...not ideal, so I requested a king. The manager granted us another upgrade to a junior suite, and access to the executive lounge! It was great to have that level of service on our honeymoon (free snacks and drinks, light breakfast,... More 

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Wainscott, Kent, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great hotel for a night on business, good friendly courteous staff and nice bars. Drinks were not cheap and the showers were not amazing but this did not detract from the overall experience! Had loads of facilities like a pool etc although didn't manage to get in myself!

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Colombo
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is very conveniently located int he centre with easy access to the tube. The breakfast at the Lounge was good but could have more variety. The drinks selection at the lounge was good. Next the rooms are quite spacious but the executive rooms could be a bit bigger though. The room amenities are good and wifi was good... More 

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Espoo, Finland
Top Contributor
82 reviews 82 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This Hiton property is a secret which you cannot unravel, even when you stay there... It is one of the largest hotels in Europe over 1000 rooms and yet when you check in, it looks and feels like a regular mid size hotel. ...Well suited for large corporate gatherings, the place is a maze and you need a in building... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

location good-=rooms big-service good lobby wide hospitality was excellent cleaning v.good sleep in comfortable rooms room service excellent i will stay in this hotel next time do not miss it business hall bic and accumulate with all service

Review collected in partnership with Hilton Hotels & Resorts

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LONME, Manager at Hilton London Metropole, responded to this review

Dear Guest, Thank you for taking the time out to share your 5-star review with us. We’re thrilled to read that you enjoyed your stay at the Hilton London Metropole. We can’t wait to welcome you back in the near future to have the opportunity to ‘wow’ you further. Kind regards, PJ Kenny Director of Operations More 

Norway
Top Contributor
180 reviews 180 reviews
67 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for 3 nights and enjoyed our stay here. We were able to check in a bit earlier and I had requested one of the newly renovated rooms, but no one was available, but we got an upgraded room on the 16th floor of the tower wing and if was an ok room. It was twin beds and... More 

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LONME, Manager at Hilton London Metropole, responded to this review

Dear Guest, Thank you for taking the time out to write a review of your recent stay here. I am pleased to read that your Deluxe room in the Tower wing, close proximity to the Tube station and our service all contributed to your memorable time at our hotel. We strive to accommodate all guest requests; however, this is always... More 

1 review
3 of 5 stars Reviewed 5 days ago NEW

The public spaces at the Hilton Metropole are really nice. They outshine the rooms however. Worn furnishings, chipped furniture, and a couple holes in the wall bring down the value of the hotel room. Definitely glad I was able to get a good rate using my points.

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LONME, Manager at Hilton London Metropole, responded to this review

Dear Guest, Thank you for taking the time out to write a review of your recent stay with us. Whilst I am pleased to know that you enjoyed the hotels’ public spaces; I am extremely disappointed that you found the rooms to be comfortable but worn. We begin our Tower room refurbishment this month in order to create a contemporary... More 

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