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All 1,073 London hotels

Hilton London Metropole

4.0 of 5 Hotel   |   225 Edgware Road, London W2 1JU, England (Bayswater / Notting Hill / Lancaster Gate )
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Ranked #570 of 1,073 hotels in London
A recent review
3 of 5 stars reviewed yesterday
Ojorge12 Channel Islands, United Kingdom
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3,627 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Naas, Ireland
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed yesterday NEW

All that investment in the hotel, and repeatedly it breaks records for slow check in at this hotel. 8 check in counters - what's the point. Management please monitor the queues and sort this out. Otherwise it's a good hotel. Good location close to Tubes and parks. Not too stuffy but quite modern. Rooms are very warm. Dunno what's going

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Jersey, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW

We stayed at the Hilton Metropole London on the 11th July. Of course, this was supposed to be an exciting stay as we had tickets to go and see Eminem at Wembley. Unfortunately, this hotel left me with nothing but a bad taste. Check in was at 3pm, which was not a problem as we had plenty of time to... More

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Channel Islands, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

First time in London to treat my teenage daughter to EMINEM ( 11th July 2014 ).....I wasn't even sure how to get anywhere from London Gatwick.... Once arrived at the Hilton ( 2pm ) we were told no checking in until 3 pm, to which I said fair enough. 3pm on the dot CHAOS is on: Computer systems down queues... More

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Bergen, Norway
Top Contributor
60 reviews 60 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

We chose this hotel because we got it at a fair price and it has a pool, which the children always enjoy. The hotel is large and the rooms are comfortable, as you would expect from Hilton. It's located near a tube station, making travel easy, and it has a good breakfast. The proximity to Edgware Rd gives you plenty... More

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15 reviews 15 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our first trip to London, from the US, and it was fantastic! The room was a decent size, and from what I had read about London that is hard to find. We had a king room, for 6 nights, on the 21st floor with a perfect view of the London city skyline. The majority of the staff were... More

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LONMECommsManager, Manager at Hilton London Metropole, responded to this review

Dear Guest, Thank you for your wonderful review and rating the Hilton London Metropole with 4 stars. Our hotel is located in Central London and guests often comment on the great views, especially from our rooms situated on the higher floors. We are so pleased to hear that we were able to deliver exceptional guest experience, we will also be... More

Bath, United Kingdom
3 reviews 3 reviews
1 of 5 stars Reviewed 2 days ago NEW

We stayed at the Hilton Metropole London on 29 July 2014 having paid £135 for a twin room. This turned out to be tiny, smelling of smoke, with tired décor and furnished with the most uncomfortable beds I have ever encountered. The pillows were lumpy, the aircon sounded like a jet engine and the beds were too short (I'm 1.71m... More

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LONMECommsManager, Manager at Hilton London Metropole, responded to this review

Dear Guest, Thank you for taking the time to review our hotel on Tripadvisor; we really do appreciate all the feedback that we receive. We are sorry to hear that your stay was not satisfactory, it is disappointing to learn when guests are not pleased with their stay as we aim to deliver only exceptional experiences at all times. Our... More

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed there twice before and I have always enjoyed my stay, Staff are very nice and welcoming, Rooms are large and bedding is very comfortable and nice. the location of the hotel is really good and within walking distance to the amenities, the interior design of the hotel is amazing. I do suggest this hotel to who wants to... More

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LONMECommsManager, Manager at Hilton London Metropole, responded to this review

Dear Guest, Firstly, thank you for taking the time to write such fantastic comments in your Tripadvisor review. It is extremely rewarding to hear that our guests have had a memorable experience with us, and that you would recommend our hotel to others. We, at the Hilton London Metropole have several projects lined up to enhance our products and facilities,... More

Oslo, Norway
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This hotel has a good location next to Marble Arch and Oxford Street, but was not able to inspire any excitement in me. The staff were professionally polite, but not warmly welcoming. My room was pretty standard, but the bathroom was very worn. Paint came off and the shower was almost blocked completely by lime (calcium carbonate). I could never... More

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Dalbeattie, Scotland, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Booked here as was impressed by the great reviews.(big mistake). Arrived on friday morning and was very impressed by the lobby and reception. Well that's where it ends. Our room was on 22'nd floor which i must admit gives not too bad views. The room however is a different matter. The window's haven't seen a paint brush in quiet some... More

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LONMECommsManager, Manager at Hilton London Metropole, responded to this review

Dear Guest, Thank you for your comments. We are very sorry to hear that you had such a disappointing stay with us here at the Hilton London Metropole. We are aware that certain rooms within the hotel are in need of refurbishment, which is why renovation work is being carried out in order for our guests to have a more... More

Oxnard, California
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

PROS: Good location from landmarks, museums and theaters using the Tube, friendly and multi-lingual staff, just right across a Marks & Spencer store, great breakfast buffet. CONS: VERY HOT rooms during summer and you can't do anything about it, 50 channels on TV but 40 of them have no signal, they do not provide for wash cloths even, lines build... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(45)
  • Executive Lounge(27)
  • West wing(25)
  • Hyde park(22)
  • Paddington station(22)
  • Tube station(19)
  • Great location(13)
  • Edgware road(11)
  • Marble arch(11)
  • Breakfast buffet(11)

Additional Information about Hilton London Metropole

Address: 225 Edgware Road, London W2 1JU, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton London Metropole 4*
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Also Known As:
Hilton London Metropole Hotel London
Hilton Metropole London
London Hilton
Hilton London Metropole England

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#321 Luxury Hotel in London
Hotel Class
Official Description (provided by the hotel)
Just 10 minutes' walk from the West End and Oxford Street and a 10 minute tube ride from Westfield Shopping Centre, the Hilton London Metropole hotel is the ideal destination for the business and leisure guest. Take a stroll to Hyde Park or relax in the gym, pool or sauna. Dine on international cuisine at Fiamma Restaurant or sample Asian fusion favourites at Minako at the Met. Take in London attractions like The Tower of London and the London Eye. Spend the evening watching Shakespeare at The Globe or enjoy concerts and sports events at Wembley Stadium, just a 30-minute train ride away from the District Line station opposite the hotel. All Hilton London Metropole hotel rooms offer wireless internet access. Choose an Executive Room or one of our Suites for complimentary Executive Lounge access. Wireless internet access is available free of charge in all public areas of the hotel.Our common space was recently refurbished, completed October 2013. ... more   less 
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