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London Marriott Hotel Marble Arch

4.0 of 5 134 George Street, London W1H 5DN, England
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London Marriott Hotel Marble Arch
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895 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lanzarote, Spain
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visited London for a medical appointment for one of our children and stayed two nights at the Marriott Marble Arch. No complaints , except no disabled parking and they had a complete breakdown of their computer systems, so they tried to charge us twice. Then they refunded us one night into my account a few days later, then they... More 

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Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Two of us booked a room at this hotel before Christmas. We both have Marriott status. The room was not prepared for two people, only one set of towels etc in the room. The front desk was argumentative and had language issues. Not Marriott standard. Long lines to get breakfast from small restaurant bar area. we were told there was... More 

Was this review helpful? Yes 1
Lonma -, Guest Relations Manager at London Marriott Hotel Marble Arch, responded to this review

Dear Tina H Thank you for posting a review and sharing your feedback on your stay at the London Marriott Marble Arch. We sincerely apologise for the shortfalls on the level of service experienced and received. The hotel is located close to Oxford Street off Edgware Road and forms part of London’s vibrant and diverse community that welcomes guests from... More 

Houston, Texas
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Marriott Marble Arch this weekend and it was very pleasant. All of the employees, particularly the concierge desk employees were very helpful. The room was small, but clean and Marriott comfortable. As an American, I was disconcerted to see that the hotel is in a neighborhood inhabited by people who are often known to be hostile... More 

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent four nights in London last week and stayed at the Marble Arch as well as the JW Grosvenor House. The Marriott Marble Arch FAR exceeded the JW, which was not what I had expected! The hotel was in a great location and the staff were very welcoming.

Was this review helpful? Yes 1
La Jolla, California
Top Contributor
160 reviews 160 reviews
96 hotel reviews
176 helpful votes 176 helpful votes
5 of 5 stars Reviewed 1 week ago

Greeted warmly by the front doorman who took my luggage into reception. Bit of a line to check-in, but nothing terrible and warmly greeted and they allowed me to check-in early which was wonderful after just getting off a 10 hour flight from the west coast of the USA. My assigned room was 808 which had two beds (a friend... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

I have booked this hotel 3 times in last 6 months for 2 nights and more. I really like staying here, great location and Staff is usually very polite. The only negative thing I can think of is that unlike other Marriot hotels they usually don't allow late check outs and staff at times is not very clear about communicating... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights. Our room was comfortable although a little basic but kept clean by the housekeeping staff. The staff were very helpful, giving us directions and guidance and the location suited us perfectly. The building seemed a bit dated and the hotel lacked character that I was looking for in London but we were happy with it... More 

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Top Contributor
92 reviews 92 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We've been to London 5-6 times now and this was probably the best hotel for our needs in a reasonable price range. The hotel is tucked behind some other buildings in the neighborhood north of Marble Arch, a convenient few blocks walk to the Underground station and Oxford Street. Our visit was over the Christmas holiday, and as few hotels... More 

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Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We normally stay here when in London. I never thought much of the hotel untill recently. We normal only stay for one night, but this time around we ended up staying 3 days more than enough time to form an honest opinion. Location is brilliant in walking distance from the underground and Oxford Street. Lots of shops and restaurants around... More 

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Lonma -, General Manager at London Marriott Hotel Marble Arch, responded to this review

Dear Chantal S Thank you for posting a review on your experience at the London Marriott Marble Arch, and your honest opinion appreciative. We are pleased the hotel’s locality met with your needs. I also thank you for the kind remarks on the staff and service. Please accept my sincere apologies for the shortfall experienced, the blankets and vacuuming has... More 

New York City, New York
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hard to imagine that Marriott allows this property to hang the Marriott flag out front. The staff is nice and the location is pretty good. The shame of this propetry is looks like it hasn't been renovated in many years. Beds are comfortable (quite soft), bathrooms look about 20 years old, furniture might be even older. Bottom line-- location is... More 

Was this review helpful? Yes 1
Lonma -, General Manager at London Marriott Hotel Marble Arch, responded to this review

Dear pezmania Thank you for taking the time to post a review on TripAdvisor and your comments most valued. I am pleased you found the location met with your needs and thank you for your kind words about the staff. My thanks again for your feedback as this allows us the opportunity to review the points made and where necessary... More 

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Additional Information about London Marriott Hotel Marble Arch

Address: 134 George Street, London W1H 5DN, England
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$
Hotel Class:4 star — London Marriott Hotel Marble Arch 4*
Number of rooms: 240
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Also Known As:
Marriott London
London Marriott Hotel Marble Arch England
Hotel Style:
#282 Luxury Hotel in London
#369 Romantic Hotel in London

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Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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