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London Marriott Hotel Marble Arch

4.0 of 5 Hotel   |   134 George Street, London W1H 5DN, England (Marylebone)
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Ranked #394 of 1,063 Hotels in London
A recent review
5 of 5 stars reviewed yesterday
Jan G London, United Kingdom
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818 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

having booked to take my children to London in half term, Marriott Hotel now won't honour the price i booked (and had confirmation) at! they have told Booking.com to offer me a 'compromise' rate over 4 times as much as the original amount i paid and more than their online rate - how insulting! i have tried to deal with... More

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London, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here at the weekend and the service was absolutley excellent from the check in experience down to the housekeeping. Every one was so friendly and made you feel like you was the only person that mattered. Excellent location for shopping the hotel was exceptionally clean. Well worth a visit.

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New Jersey
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Mattresses not up to Marriott standards (Platinum for life member). Walls/floors extremely thin. Staff very nice but not terribly helpful. I'm mid-stay right now and considering moving to a different property....

Was this review helpful? Yes 1
Lonma -, General Manager at London Marriott Hotel Marble Arch, responded to this review

Dear skyagan Thank you for expressing your views on TripAdvisor and firstly I sincerely apologise for any shortfalls whilst currently staying with us. My team members are on hand to listen and assist with any concerns our guests may have to help resolve any of the inconveniences experienced within the hotel. Therefore should you want to relay any further feedback... More

Blackburn, United Kingdom
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on a Saturday night due to a "do" being held by my partner's place of work. Arrived early and as our room was ready we were allowed to check in. Had to leave details re a £50 deposit. On entering the room it was a little unusual as there was no window - the patio doors in the... More

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Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We got married a day before and decided to book this hotel as the day after our wedding to start off our honeymoon which would continue in Sharm El Sheikh. We checked in easily enough and were given VIP cards to the top floor suite. This gave us free access to drinks food snacks and alcohol. This was fantastic. They... More

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Tokyo, Japan
Contributor
16 reviews 16 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

During my trip in June this year, I visited Marriott in Mayfair, JW Marriott, Marriott Park Lane and lastly Marriott Marble Arch. The best was Marriott Marble Arch. The staff were hospitable especially the Restaurant Manager. Unfortunately I've forgotten his name. He's a European man. I had a fish n chips there. He was not only kind but hospitable and... More

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London, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here on a saturday night. Hotel and room are very clean. Reception staff are helpful. There's are small pool and gym in the basement. Pool tables, bar and eating area on the ground floor. We were on the 12th floor with a vip card for the executive lounge - private area for complimentary wine, beer, food, breakfast etc. Room... More

Was this review helpful? Yes 1
Lonma -, General Manager at London Marriott Hotel Marble Arch, responded to this review

Dear Graham B Thank you for posting a review about your stay at the Marriott Marble Arch. Your detailed feedback is most appreciative and I am pleased you found the hotel accommodating. This also allows me the chance to review the points made and where necessary or appropriate action any changes and I am sorry the event that took place... More

Jerusalem, Israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived to the hotel at 21:00 .the women at the reception was rude.we asked for 3 rooms , adjoining rooms because of the children and she didn't help us. We were at the 1 floor and the children at the 4. So the beginning wasn't plasent . Also we were very close to edjware rd. It doesn't fill secure... More

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Virginia
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoy staying at Marriott hotels and this location had wonderful staff and nice accomodations, but as a single female traveler, I didn't find the immediate neighborhood the type where I could walk down the street and get a quick bite to eat. If this is not an issue for you, then this a good hotel choice.

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Zurich, Switzerland
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Great multicultural neighborhood close to the Marble Arch Tube station. many London sights are fairly close, Oxford street right around the corner, excellent for shopping addicts. Fairly big rooms and clean and comfortable beds. Abundant and awesome breakfast buffet. Business lounge convenient with good finger foods and beverages. Hotel staff friendly in general. Reserve time when eating and drinking at... More

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Lonma -, General Manager at London Marriott Hotel Marble Arch, responded to this review

Dear Andreas M Firstly thank you for writing a review on your experience at the Marriott Marble Arch. Whilst I thank you for sharing your experience on the vicinity and kind words about the hotel facilities and towards the staff, I sincerely apologise for the shortfalls which have been shared the kitchen and restaurant teams. We appreciate your feedback as... More

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Additional Information about London Marriott Hotel Marble Arch

Address: 134 George Street, London W1H 5DN, England
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — London Marriott Hotel Marble Arch 4*
Number of rooms: 240
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Also Known As:
Marriott London
London Marriott Hotel Marble Arch England

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