From the moment we checked in at 9:30 in the morning the staff went out of the way to make our stay comfortable and pleasant. The hotel is HUGE so a room far from the lift means a long hike each way, but apart from that everything about the hotel was great. Close to tubes and Oxford street. More

Just back from 3 night stay. Room was excellent, bed very large which was a surprise. Room and bathroom all clean and tidy. Asked for quiet room which looked out onto a roof and windows but didnt mind. As expected there was a queue at breakfast but it moved fairly quickly and food choice was excellent, everything you could want... More

My husband and I have just spent 4 nights in this hotel. We chose this hotel due to it's location as we love Marylebone, London. The hotel is quite cheap and as such it is jam packed with bus loads of tourists from all over the world. The hotel is massive. So big in fact, that you need a shuttle... More

Me and my friend stayed here for a 2 night break. I obviouly read all the reviews and was a little nervous upon arrival. I have to say that our stay was fab from the moment we checked in to checking out - there was a bit of a wait at breakfast but the staff did everything they could to... More

We have stayed before and was given a free Sunday night this time. This hotel is massive and very well maintained. Big room, lovely fluffy towels in the very clean marble bathroom. Beds big and very comfy and loads of TV programmes. Breakfast is serve yourself with plenty of choice. Downside is the long queue between 9 - 10 but... More

Stayed for weekend break - the hotel staff were fantastic and really made a difference - the hotel is a typical chain hotel and could do with the bedrooms being refurbed however they were clean the bed was comfortable and an excellent location for central london. More

Booked via Hotel Direct as one of the secret deals where you found out where you were staying once you had paid. Wanted somewhere fairly central so pleased with location. We had requested an early check in and arrived at 11.20am and could not access room until 1.30pm but were happy with overall appearance of room. Bed very comfy as... More

I stayed at the Thistle Marble Arch for one week and was happy from beginning to end. The location was perfect. It's a 5-min. walk to the Underground and there are always taxis out front. I got the quiet room I asked for on a high floor. I slept soundly in my small room and everything worked. The staff were... More

We booked a theatre break where the hotel was selected for us. When I first saw the outside of the building I wasn't too impressed. However, inside the hotel could not have been more of a contrast! Stunning art deco features add to the feeling of luxury. The hotel is well maintained and all fixtures and fittings were in keeping... More