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All 1,073 London hotels

Thistle Marble Arch

4.0 of 5 Hotel   |   Bryanston Street, London W1H 7EH, England (Marylebone)
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Ranked #338 of 1,073 hotels in London
A recent review
4 of 5 stars reviewed yesterday
chris G Port Macquarie, Australia
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2,370 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (538)
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English first
Camden NSW
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed yesterday NEW

This hotel was underwhelming to say the least. Cracked window, holes in the curtains, carpets worn through to the backing, and given the wrong room type.Restaurant was ordinary and only ate the once. staff were very good,Location is excellent. A serious refurbish is needed on the floor we stayed in.

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Port Macquarie, Australia
Top Contributor
129 reviews 129 reviews
68 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Lovely hotel with great service staff. I would like to mention Fabiana who is so friendly and helpful and assisted us with a most friendly manner. The hotel is well serviced. Many rooms are a long way from the lift, so be aware if you don't like a long walk from the lift. Comfortable but the star of the show... More

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Utrecht, The Netherlands
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I just returned from our three night stay at Thistle-Marble-Arch hotel. The Hotel was like my home away from home, this is our 5th stay at this hotel. Over the years I have stayed at different Thistle hotels in London but Thistle Marble Arch is by far the best managed Thistle I have ever stayed in. The staff is extremely... More

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Thunder Bay, Canada
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed here as the start to a touring holiday with a well-known bus company. This hotel has very "shiny" lobby area on the second floor. The room was very disappointing. Old taps with separate hot water / cold water tap- worn out finish on the taps. Not clean- dirt behind bathroom door on the floor- just not well taken... More

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel over the weekend for a break during my stay certain members of staff were extremely helpful Biram from the restaurant Timi from the lounge and Demi who helped throughout my stay. This is a beautiful hotel which is very spacious The staff are really helpful and kind and it is a very clean hotel.

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1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed two nights prior to a coach trip and then four nights at end of trip. The room was large, the bed very comfortable and the bathroom clean. Had drinks in the bar and ate in the restaurant, the food was great and service exceptional. Everything you need is in the room or housekeeping will provide within a couple... More

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Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear reviewer, Thank you for taking the time to share your experience with us. We are delighted that you had a pleasant and enjoyable stay. It is indeed the people of the Thistle Marble Arch Hotel who will ensure that you have a memorable experience, and we look forward to welcoming you back in the near future. Kind regards, Mark... More

Armagh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Thought when we booked this hotel 4 star it would be clean, excellent food and service. While food was average, service was disappointing. Rooms were comfortable although bathrooms were a little bit dowdy and need a good spring clean. It took a long time just to get a cup of coffee and when we tried to order a lemonade and... More

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Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Guest, Thank you for taking the time to review our property. We truly value the opinions of our guests and we apologize that we did not meet meet your expectations on this occasion. Our mission is to provide all our guests with the best possible service. Therefore, please kindly provide us with more feedback including your stay dates and... More

Lisbon, Portugal
Top Contributor
102 reviews 102 reviews
40 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

I was there last July and I can tell you I was positively surprised by the bedroom quality (for London standards): The room was modern, spacious and with a very good bathroom. Indeed, it was not cheap (more than 300 Euro per night) but, as you know, London is very expensive. The Hotel is 1 minute away from Oxford Street... More

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Oxford, United Kingdom
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

As I sat in the Executive lounge at the Thistle Hotel.All members of staff at this hotel they are all exceptional at what level in their work.Etc housekeeping to Reception.Robert in Executive lounge is an exceptional member of your team.Just sat here watching him worked throughout our entire stay is a pleasure.He always made sure all that's needed is well... More

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Cardiff, Wales
Top Contributor
88 reviews 88 reviews
21 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 4 weeks with work and overall I was satisfied with all aspects. The positives - The hotel is centrally located (just off Oxford Street) with the Marble Arch tube station at the rear of the hotel. There is an array or restaurants and bars surrounding the hotel which are all good quality (we tried... More

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Additional Information about Thistle Marble Arch

Address: Bryanston Street, London W1H 7EH, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Thistle Marble Arch 4*
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Also Known As:
Thistle Hotel Marble Arch
Thistle Marble Arch London, England
Thistle Marble Arch Hotel London

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Amenities (39)
Deluxe Double Room (62)
Executive Double Room (64)
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Standard Double Room (53)
Standard Twin Room (57)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#227 Luxury Hotel in London #250 Business Hotel in London #298 Family Hotel in London #306 Romantic Hotel in London
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Official Description (provided by the hotel)
Thistle Marble Arch hotel, located just off Oxford Street, takes its name from one of London’s best-known landmarks. Originally built on the Mall as a new gateway to Buckingham Palace, the Arch remains an exclusive thoroughfare as only members of the royal family and the King's Troop, Royal Horse Artillery, are allowed to pass through it.As the name implies, the Arch is made from Italian white Carrara marble, a favourite material of the Art Deco movement in the 1920s and 30s, when Thistle Marble Arch was built. Today, the hotel is one of the few genuine Art Deco buildings left in London.It is also one of the few larger Oxford Street hotels with 692 bedrooms, including 281 deluxe and executive rooms and Suites. We also have our own Just Gym workout facilities on-site, an alternative to a brisk stroll around nearby Hyde Park. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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