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All 1,077 London hotels

Thistle Marble Arch

4.0 of 5
Bryanston Street, London W1H 7EH, England
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Thistle Marble Arch
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66%
Ranked #401 of 1,077 hotels in London
Most recent review
5 of 5 stars Reviewed June 17, 2013
Ruth404 Sydney, Australia
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1,579 reviews from our community

Traveler rating
    326
    678
    314
    170
    91
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Families
290
 
Couples
427
 
Solo
81
 
Business
306
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Sydney, Australia
1 review
5 of 5 stars Reviewed June 17, 2013 NEW

We had a great stay at this hotel in 9th,10th and11th June from check in to check out with exceptional service qualities ! The restaurant food price was reasonable, quality food with excellent service. The service in the restaurant was simply perfect . Excellent evening ! special thanks to MD shamem for looking after us so well.

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TMA_Hotel_Manager, General Manager at Thistle Marble Arch, responded to this review
June 18, 2013

Dear Reviewer, Thank you for taking the time to post a review following your recent stay with us. I am thrilled to see that you were satisfied with your overall experience; it is especially pleasing to read your positive remarks following the service received from our Hotel team. All our TripAdvisor comments are re-laid to our team on a daily... More

staffs
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 16, 2013 NEW

This hotel is huge as it occupies virtually the whole block between Bryanston St and Oxford st, but as it is on the first floor upwards above shops you wouldn't know it. Always busy though but pretty effecient at check in/out but breakfast is a complete bun fight, queue 10 deep, seating in several different rooms including bars, food cold... More

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See 2 more reviews by dirkoflame for London
TMA_Hotel_Manager, General Manager at Thistle Marble Arch, responded to this review
June 17, 2013

Dear Reviewer, Thank you for taking the time to relay your positive and constructive feedback regarding your recent stay with us at the Thistle Marble Arch Hotel. We do appreciate our guests’ feedback and take the necessary measures to rectify incidents that occur once notified of them. I’m most disappointed to read of your comments regarding the challenges you faced... More

Dammam, Ash Sharqiyah, Saudi Arabia
2 reviews
5 of 5 stars Reviewed June 14, 2013 NEW

I would like to take this opportunity and appreciate the excellent service we received during reservation, reception, housekeeping and EXECUTIVE LOUNGE CARE. Ms. Anouk and Ms. Salam were really an asset to Thistle image of kind service and pleasant attitude in receiving hotel residents and assisting them. the variety of food and service at the lounge were always excellent provided... More

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TMA_Hotel_Manager, General Manager at Thistle Marble Arch, responded to this review
June 17, 2013

Dear Mubarak, I am very pleased to hear that the whole team and especially Anouk and Salem impressed you during your recent stay here at the Thistle Marble Arch. Thank you for your feedback on how attentive the team was in handling your request. Thank you for providing a tip to our future guests: we do offer guest rooms that... More

Sheffield
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 14, 2013 NEW

We had booked into another cheaper hotel but the hotel was not up to the standards of the thistle marble arch which we always stay in when attending our London breaks. So we cancelled that hotel and booked back into this, it is heaven. Clean marble floors, lovely sized rooms, great air con and I can honestly say having learnt... More

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See 4 more reviews by Dee069 for London
TMA_Hotel_Manager, General Manager at Thistle Marble Arch, responded to this review
June 17, 2013

Dear Reviewer, Thank you for taking the time to post a review following your recent stay with us. I am thrilled to see that you were satisfied with your overall experience; it is especially pleasing to read your positive and constructive remarks following the service received from our team. All our TripAdvisor comments are re-laid to our team on a... More

Gillingham, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 13, 2013 NEW

A group of us used this hotel as a base for a weekend away. We arrived at noon and were pleased to be able to get into our rooms early. An escalator takes you up to the check in which went very smoothly and I particularly remember how friendly and efficient Chantel was. My room was located overlooking other rooms... More

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See 3 more reviews by April201204 for London
TMA_Hotel_Manager, General Manager at Thistle Marble Arch, responded to this review
June 17, 2013

Dear Reviewer, Thank you so much for taking the time to keep us informed of your feedback. It is very much appreciated and as such is re-laid to the hotel team on a daily basis. Please accept my apologies for the disturbance your friends experienced owing to the night club next door, we are working in co-ordination with them to... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2013 NEW via mobile

We got an excellent deal for two nights in this room and were so impressed by the size, quality and location. It is a large hotel, so navigating to our room was a little difficult but inside the bed was really comfortable, bathroom large and luxurious and a lounge setting made this room quite large. Location was perfect. Next door... More

Was this review helpful? Yes 1
TMA_Hotel_Manager, General Manager at Thistle Marble Arch, responded to this review
June 17, 2013

Dear Reviewer, Thank you very much for taking the time to write about your recent stay at the Thistle Marble Arch Hotel. We are delighted that you had such a wonderful stay and we thank you for complimenting our hotel and hotel team. Your comments have been re-laid to the team and have provided encouragement and inspiration to our team.... More

Sliema, Malta
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2013

I always use a broker to book the Thistle Marble Arch Hotel and the booking was always perfect with no problems. I have been staying at the Thistle Marble Arch Hotel since January 1979 for 3 to 6 times a year. from an overnight business trip to a family week stay, it has been always my favourite stop in London.... More

Was this review helpful? Yes 1
TMA_Hotel_Manager, General Manager at Thistle Marble Arch, responded to this review
June 11, 2013

Dear Reviewer, Thank you very much for taking the time to write about your recent stay at the Thistle Marble Arch Hotel. We are delighted that you had such a wonderful stay and we thank you for complimenting our hotel and hotel team. Your comments have been re-laid to the team and have provided encouragement and inspiration to our team.... More

Coventry, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 9, 2013

Rooms are ok, but for the prices, they are staring to look a bit shabby and tired. Never bothered with breakfast at all because it didn't matter what time I decided to try, the queues were horrendous. Ok, it's in a nice central location just off Oxford St and 2 minutes from Park Lane/Hyde Park. It's 30 seconds from the... More

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See 9 more reviews by Chris_Woodford for London
TMA_Hotel_Manager, General Manager at Thistle Marble Arch, responded to this review
June 11, 2013

Dear Reviewer, Thank you very much for sharing your experience with us regarding your recent stay at the Thistle Marble Arch Hotel via TripAdvisor. I would like to take this opportunity to thank you for your positive and constructive comments about our hotel. It is great to see that overall you enjoyed the hotel facilities and team. Your comments relating... More

North England
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed June 9, 2013

I booked this hotel through Hotels Direct. It was another one of their 'Hidden Gems', whereby the hotel name is revealed once you have parted with your cash. I have seen on their website that it says - Everything about the Thistle Marble Arch hotel, says ‘style’. This statement is so far from the truth! The difference between a hidden... More

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See 7 more reviews by Iwasthere07 for London
TMA_Hotel_Manager, General Manager at Thistle Marble Arch, responded to this review
June 11, 2013

Dear Guest, Thank you for taking the time for giving feedback on your recent stay. I am sorry for the shortfalls in service that you experienced and your feedback has been used as a training tool within the desired departments. I am surprised that you did not find our rooms of high quality. As can be seen from many of... More

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5 of 5 stars Reviewed June 8, 2013

We stayed here for two nights for my birthday, on check in we sorted with an up grade for our room which turned out to be lovely and spacious with everything you could need from tea coffee to lovely toiletries in the bathroom. Great location to lots of shopping & Hyde Park with great breakfast to set you up for... More

Was this review helpful? Yes 1
See 2 more reviews by pipharris15 for London
TMA_Hotel_Manager, General Manager at Thistle Marble Arch, responded to this review
June 11, 2013

Dear Reviewer, Thank you very much for taking the time to write about your recent stay at the Thistle Marble Arch Hotel. We are delighted that you had a positive stay with us and we thank you for complimenting our hotel and team. Furthermore thank you for providing a tip to our future guests, we do offer guests options of... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Oxford street(108)
  • Very good(34)
  • Great location(30)
  • Hyde park(23)
  • First floor(8)
  • Reception area(6)
  • Tube station(4)
  • Staff were friendly(4)
  • Flat screen TV(3)
  • Comfortable bed(3)

Additional Information about Thistle Marble Arch

Address: Bryanston Street, London W1H 7EH, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#247 Luxury Hotels in London
#338 Family Hotels in London
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Thistle Marble Arch hotel, located just off Oxford Street, takes its name from one of London’s best-known landmarks. Originally built on the Mall as a new gateway to Buckingham Palace, the Arch remains an exclusive thoroughfare as only members of the royal family and the King's Troop, Royal Horse Artillery, are allowed to pass through it.As the name implies, the Arch is made from Italian white Carrara marble, a favourite material of the Art Deco movement in the 1920s and 30s, when Thistle Marble Arch was built. Today, the hotel is one of the few genuine Art Deco buildings left in London.It is also one of the few larger Oxford Street hotels with 692 bedrooms, including 281 deluxe and executive rooms and Suites. We also have our own Just Gym workout facilities on-site, an alternative to a brisk stroll around nearby Hyde Park. ... more   less 
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Also Known As:
Thistle Marble Arch Hotel
Thistle Hotel Marble Arch
Thistle Marble Arch London
Thistle Marble Arch Hotel London
Thistle Marble Arch London, England

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Thistle Marble Arch
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