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Thistle Marble Arch

#279 of 1,055 Hotels in London
Certificate of Excellence
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Bryanston Street, London W1H 7EH, England
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Newly refurbished bedroom
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1 room 1 guest
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3,020 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (693)
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London, United Kingdom
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

I often stay in the thistle Marble Arch on business trips to London. The rooms have now been renovated to a high standard and are very comfortable. Reasonable speed free sod and wide screen TV make the trip easier. You are 5 mins walk from Marble Arch tube station. The rooms at the front face onto Oxford street so can... More 

Was this review helpful? Yes 1
daveinporter
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Started our holiday a few days before our Insight tour at Thistle. This was our second time there. Glad to see the rooms had been remodeled. However we were there for the fire alarm going off in the late evening and climbing down 8 flights of stairs to find no one in charge or know what to do. After about... More 

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Williamsburg, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The renovation going on during my stay was very disruptive. As I have trouble with walking, having no access to the elevator to the ground floor was very inconvenient. The outside access to the hotel was also difficult with all the construction going on, and the blockage of roadway access for the vehicles. On the plus side, the food was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Brisbane, Australia
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed overnight before beginning an insight tour. The rooms are compact which you would expect for Central London but well set out. Bathroom is small and in our room a bit of a squeeze to get past the door to the toilet. Shower is large with choice of handheld and rainfall shower heads Everything was clean and the bed... More 

Was this review helpful? Yes 1
jane h, General Manager at Thistle Marble Arch, responded to this review

Dear Helen Thank you for taking the time to write a review of your recent stay with us . I am so pleased to read that you had a lovely nights stay , which is a good start to your tour. We appreciate your feedback and recommendation. Best wishes Jane and team More 

Greater London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have visited this hotel 3 times now as i have had good experiences here. The location is is great, just off Oxford street. The afternoon tea was fab although we did have to wait 30 minutes to be served. However that hasn't put me off the hotel. Definitely will be visiting this hotel again soon for afternoon tea.

Was this review helpful? Yes 2
jane h, General Manager at Thistle Marble Arch, responded to this review

Dear Annie Thank you for taking the time to write a review on the hotel . It is so good to read that you love the hotel , especially the afternoon tea experience and that you are a frequent visitor. The team appreciate your feedback and hope to see you again soon . Best wishes Jane and team More 

Singapore, Singapore
1 review
2 of 5 stars Reviewed 4 days ago NEW

Hotel was old, service was bad. Even front desk manager was not even polite. I didn't go as a solo traveler, I went as the event organiser with a group of more than 400 people from Singapore for an incentive trip. 1st upon arrival, I sent a representative to check ahead if my room was ready, answer I got was... More 

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jane h, General Manager at Thistle Marble Arch, responded to this review

Dear Joanne P Thank you for taking the time to write a review of your recent stay . Please accept my sincere apologies that you had cause to comment on the service you received on arrival , and the noise caused by a team member and for this i do apologise. We work very closely with incentive groups and do... More 

Singapore, Singapore
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Right in the heart of shopping belt, almost everything within your doorstep, 2 min to the train station and a lovely park nearby. Great place to walk and exercise. Hotel staff helpful and polite However, the hotel provides very basic toiletries, just shower gel and shampoo No cotton buds, tooth brush etc. prepare your own

Was this review helpful? Yes 1
jane h, General Manager at Thistle Marble Arch, responded to this review

Dear Cynthia Thank you for taking the time to write a review of your recent stay with us . I am so pleased that you enjoyed your stay in London as part of an incentive group . The hotel has an ideal location for exploring London and certainly shopping . I am pleased that you liked our newly refurbished rooms... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

After reading all the good reviews about the hotel and recommendations I got from my friends . I'm looking forward going mid of September.. I'm glad I found 2 executives for us since we are group of 4 adult and 3 kids with us . The room size is big compared to other hotels in London and it has a... More 

Was this review helpful? Yes 1
jane h, General Manager at Thistle Marble Arch, responded to this review

Dear FAA Thank you for taking the time to write a review . The hotels executive rooms and studio apartments are ideal for families traveling together as our executive rooms can accommodate 2 adults and 2 small children on a sofa bed and the studios are slightly larger and have a seperate seating area and kitchenette . Our location is... More 

Virginia
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a very nice hotel, but it is right in the middle of the shopping district. The area is very crowded with people and tourist. The rooms are nice, but if you get a city view it is very noisy and if you get an interior view you are looking right into other rooms at the hotel.

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jane h, General Manager at Thistle Marble Arch, responded to this review

Dear Virginia Thank you for taking the time to write a review of your recent stay with us . I was pleased to read that you enjoyed your stay . Our hotel location is very central and great for exploring London or shopping as we are on Oxford street. Views from the bedrooms are either Oxford street or inner well... More 

London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago NEW

This is not even my first time at thistle marble arch , and for the past few days i had issues with their disrespectful staff. They didn't even respect me as a guest. They talk with attitude and expect me to answer back in a nice way. I wasn't pleased at all in that stay. They should all have some... More 

Was this review helpful? Yes
jane h, General Manager at Thistle Marble Arch, responded to this review

Dear Reviewer Thank you for taking the time to write a review of your recent stay . I was very sorry to read that as a regular guest you felt the staff were disrespectful on this occasion .. Our security team are here for the safety and security of our customers and do not have access at anytime to guest... More 

Hotel Review Summarization

What travelers say

  • Oxford street(75)
  • Very good(23)
  • Great location(20)
  • Hyde park(13)
  • First floor(5)
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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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