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Thistle Marble Arch

4.0 of 5 Bryanston Street, London W1H 7EH, England
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Thistle Marble Arch
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Thistle Marble Arch
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2,638 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (624)
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London
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars NEW

We went to the Marmour Grill Last Sunday for dinner using a Groupon voucher (two courses plus a champagne cocktail each) We have been here before including afternoon tea. The hotel is lovely especially if you like art decor. The food was excellent, as were the cocktails. The service was fantastic. Patrick from Amsterdam was the waiter looking after us... More 

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London
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I particularly enjoyed my stay at this hotel because of its simplicity and location. This could be overshadowed by the fact that hotel is going through some refurbishment in the lobby area and due to it's size I got few times lost in the corridors when looking for my room. However this can be taken as a fun element. Hotel... More 

Was this review helpful? Yes
Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Daniel, Thank you very much for reviewing your recent stay with us. I am very delighted that you enjoyed your stay here at the Thistle Marble Arch. Our refurbishment will not take much longer to be completed and we have some amazing plans for our public areas too! We are looking forward to your next visit. Best wishes, Jane... More 

Northamptonshire, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

I like the style and sheer verve of this place.We spent a wonderful weekend here.The staff are so eager to serve it is almost too over the top,the whole place needs to be enjoyed by more people.Well done to you all.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stay in this hotel many times a year always fantastic. Amazing staff. Comfy beds. Love the smell. Great location and best breakfast in London. Great location for business and pleasure. Love the new rooms and can't wait to see new executive lounge

Was this review helpful? Yes 1
Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Dicklowrey, Thank you for your review. How wonderful to read your post! Myself and the team are dedicated to deliver the best customer service and to look after our guests as if they were in our own homes. It is very rewarding to see that you found your home away from home here and we will be very much... More 

s o t
Top Contributor
56 reviews 56 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed via Great Little Breaks. We had a very pleasant stay from start to finish, Great location almost just behind Selfridges and just off Oxford Street. Room and breakfast were both excellent. Staff were ALL very polite, efficient and pleasant. Only slight negative was the cocktail we had in the bar (mojito). It was made without much care , lacked... More 

Was this review helpful? Yes 1
Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Gezzastoke, Many thanks for reviewing your recent stay with us. I would like to extend my sincere apologies for the quality of cocktail that was not up to the mark. Arvind and Beverley who look after our Glenn Miller bar will look into the issue and put actions in place in order to improve. It is a pleasure to... More 

Kuala Lumpur, Malaysia
Top Contributor
61 reviews 61 reviews
59 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is located right behind Oxford Street and within 5 mins walk to Marble Arch tube station and 5 mins walk to Selfridges and M&S. Either you're here to shop or for business, I find this hotel suitable for both. Checking in was really smooth and my wife was even given rose as we arrived on the eve of... More 

Was this review helpful? Yes 1
Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Muzammil, Thank you for your lovely review. I am very pleased that you enjoyed your stay with us so much. The hotel's location is truly fantastic for both leisure and business stays. Just around the corner from Hyde Park and Marble Arch and with a wide variety of shopping options it can cater for everyone! It is great to... More 

Contributor
19 reviews 19 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We went for tea for my granddaughters 18th. The service was excellent . After being told it was her birthday they sent in a cake with a candle and happy birthday written on the plate , she felt very privileged . Food was wonderful . Was so full after eating so many cakes and the Egyptian tea was great ,

Was this review helpful? Yes 2
Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Sandeeww, What a pleasure to have you and your granddaughter celebrating such a special occasion with us! I am most pleased to see that all went well and you were delighted and thoroughly enjoyed your time. We are looking forward to your next visit! Jane and team More 

Edinburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Thistle Marble Arch on Valentine's evening and I can't begin to tell you how amazing it was. I've stayed in many hotels around the world, but the rooms at this hotel are one of the best I've ever known. Particular thanks to the concierge team for their help and assistance. Paul - Brian, you both gave... More 

Was this review helpful? Yes 4
Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Tony, Many thanks for posting your review. How wonderful to see that your Valentine's weekend was outstanding! I am very happy that Paul and Brian were able to assist you during your stay. It's just true that our concierge team can arrange things that are beyond impossible (but not for them)! I will ensure your kind words are shared... More 

Newcastle upon Tyne, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Outstanding hotel we will Definitly be back again and are looking forward to it. The staff are very welcoming and helpful. The food is amazing so will Definitly be back soon and can't wait too. The Nesbitt family

Was this review helpful? Yes 2
Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Jasmin, Thank you for writing your review! I am delighted that you had an enjoyable stay and that everything lived up to your expectations. Myself and the team will be pleased to have the opportunity to welcome you back soon! If there is anything we can help with please get in touch: marblearch@thistle.co.uk Jane and team More 

bangalore
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Everything was fine except (1) we were attending a conference in this hotel. there were several vegeterians in our group. when we requested some veg food staff flatly refused even to give rice, curd and salt. (2) On the third day of my stay I had a lunch meeting outside the hotel. I requested that I may be allowed to... More 

Was this review helpful? Yes 3
Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Guest, Thank you for reviewing your experience at the Thistle Marble Arch. I would like to offer my sincere apology for the lack of vegetarian offering and the poor impression that was created. Your feedback has been passed onto our Executive Head Chef for further investigation. It would be helpful getting further details of your event, please kindly let... More 

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Additional Information about Thistle Marble Arch

Address: Bryanston Street, London W1H 7EH, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Thistle Marble Arch 4*
Number of rooms: 692
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Also Known As:
Thistle Hotel Marble Arch
Thistle Marble Arch London, England
Thistle Marble Arch Hotel London
Hotel Style:
#225 Luxury Hotel in London
#239 Business Hotel in London
#287 Family Hotel in London
#301 Romantic Hotel in London

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