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Thistle Marble Arch

#273 of 1,052 Hotels in London
Certificate of Excellence
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Bryanston Street, London W1H 7EH, England
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Thistle Marble Arch
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2,952 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (688)
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  • All months
    (2952)
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    (807)
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LLOYDMINSTER
1 review
4 of 5 stars Reviewed yesterday NEW

Very central location, lots to do and see, comfortable rooms and helpful staff. Breakfast was excellent, and the lounge area very nice. Getting your luggage to your room can be a challenge, not enough porters.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
jane h, General Manager at Thistle Marble Arch, responded to this review

Dear Reviewer Thank you for taking the time to write a review of your recent stay with us . I was very pleased to read that you loved the hotel and found the rooms comfortable and enjoyed the lounge and restaurant . I am sorry that you found the lugguge service challenging and your bags were delayed . We appreciate... More 

Floreat, Australia
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Spent 3 nights at Hotel prior to commencing a UK Insight Tour and again 1 night post-Tour - with breakfast included. Was able to go straight to my room on arrival (7:00am) on first day. Staff extremely polite and helpful. Room service of a high standard. Definitely will stay again on next planned trip.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
jane h, General Manager at Thistle Marble Arch, responded to this review

Dear Wilma Thank you for writing such a great review of your recent stays with us . I am so pleased that you enjoyed the services and facilities we had to offer and will return on your next visit to London. We appreciate your feedback and recommendation . Best wishes Jane and team More 

Adelaide, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at the Thistle whilst in London on the first leg of our holiday. The hotel is impeccable; the staff knowlegable and helpful, all aspects of the hotel beautifully maintainted and is centrally located to great shopping and tourist attactions. Just love it!

Was this review helpful? Yes 1
jane h, General Manager at Thistle Marble Arch, responded to this review

Dear Malcolm F Thank you for taking the time to write such a lovley review of your recent stay with us. It was brillant to read that you thought the hotel was impeccable and most importantly that the hotel team were friendly and knowledgable . We really appreciate your feedback and recommendation . Best wishes Jane and team More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stay here nearly every week and still astounded by the service. The rooms are always spotless and the staff are all very helpful and happy, which is what is needed after a stressful day of work in London, especially Robert in the executive lounge and Zoltan, Istvan and Ginny in the bar. Nothing is ever too much to ask... More 

Was this review helpful? Yes 1
jane h, General Manager at Thistle Marble Arch, responded to this review

Dear Jack Thank you for taking the time to write a review on the hotel. it is so good to hear from one of our regular guests and I really appreciate your feedback about the team and the service they offer . I will share your feedback with the whole team and especially the people named who will be recognised.... More 

Greater Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Overall experience was most pleasant . Very friendly staff that went out of their way to make the stay enjoyable.very clean & tidy rooms and great beds. We had an early check out and the dining staff made a special effort so we could get some breakfast..great job

Review collected in partnership with this hotel

Was this review helpful? Yes 1
jane h, General Manager at Thistle Marble Arch, responded to this review

Dear Reviewer Thank you for taking the time to write a review of your recent stay with us . I was so pleased that you really enjoyed the 3 days in London and loved the hotels facilities and team. it was good to hear that we were able to facilitate your early departure and ensure you had breakfast. We really... More 

bristol
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The hotel was impressive from the lobby to modern and well equipped rooms. The staff were all warm and friendly and always on hand for help. The location of the hotel round the corner from the tube station and across the road from Hyde park and the main shopping areas was perfect for our weekend away.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
jane h, General Manager at Thistle Marble Arch, responded to this review

Dear Charlotte Thank you for taking the time to write such a great review of your recent stay . I am so pleased that you thought the hotel was impressive and that it really was perfect for a great weekend in London. We really appreciate your feedback and look forward to welcoming you back on a future occasion. Best wishes... More 

Cheshire, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Travelled here for a 2 night trip to london with a friend, and Thistle Marble Arch was the perfect location. Located just off oxford street, you couldn't be any closer to the shops and importantly the nearest underground station. We were told check in wouldn't be until 3pm but as we arrived at 11 we went to see if we... More 

Was this review helpful? Yes 1
jane h, General Manager at Thistle Marble Arch, responded to this review

Dear Reviewer Thank you for taking the time to write a lovely review of your recent stay with us. I am really pleased that you loved our newly refurbished rooms and felt the hotel was perfect . The whole team really appreciate your feedback and recommendation . We look forward to welcoming you back on a future occasion. Best wishes... More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I love the afternoon tea that Thistle hotel has to offer, it was my third visit yesterday! There was a great deal on Groupon at a very reasonable price, and with plenty of food! The staff are very helpful, attentive and friendly - especially Roxana and Claudia. The afternoon tea was booked for my mum's birthday and they helped to... More 

Was this review helpful? Yes 2
jane h, General Manager at Thistle Marble Arch, responded to this review

Dear Reviewer Thank you for taking the time to write such a lovely review. I am so pleased that you think we are the perfect place for afternoon tea . We are an ideal location to relax after a busy afternoon shopping or for that special occasion . Our scones and cream are really delicious and of course home made.... More 

SaintLouis lPark
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good location and great breakfast. 2nd stay and would stay next time in London. Service is good. Only negative, is the stairs to1st level.I don' t know what else I can say.but this is getting ridiculous.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
jane h, General Manager at Thistle Marble Arch, responded to this review

Dear David Thak you for taking the time to write a review of your recent stay . It is lovely to hear that this was your second stay and you would return . We really appreciate your feedback and look forward to welcoming you back . Best wishes Jane and team More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is my 4th week here and I am starting to feel at home. The staff are welcoming and the exec lounge is becoming my reading and relaxing place. The gym is under used and well equipped, and I have to mention Serpintine Running Club who welcome visitors at the nearby Seymour Place ( Google them). A specific thanks to... More 

Was this review helpful? Yes 4
jane h, General Manager at Thistle Marble Arch, responded to this review

Dear Padraig Thank you for taking the time to write such a lovely review. It is really good to read that you do feel at home when you stay with us and I am pleased to read that the team do make every effort to make you feel comfortable. Birim is a great ambassador for the hotel and I will... More 

Hotel Review Summarization

What travelers say

  • Oxford street(75)
  • Very good(23)
  • Great location(20)
  • Hyde park(13)
  • First floor(5)
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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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