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Thistle Marble Arch

4.0 of 5 Bryanston Street, London W1H 7EH, England
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#341 of 1,054 Hotels in London
2,401 Reviews 4 of 5 stars
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Thistle Marble Arch
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2,401 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (546)
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English first
Exeter, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We were most impressed by the Junior Suite we stayed in,beautiful furnishings and such a comfortable bed...what brand of mattress topper does the hotel use? The Hotels location is great.We were attending an event at Hyde Park which was about 5 minutes walk away. All staff we met were most helpful and I would recommend the Hotel to anyone.

Was this review helpful? Yes 1
Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Sarah, Thank you so much for your kind words following your recent stay at The Thistle Marble Arch Hotel. I was delighted to read your feedback and have passed on your kind words to my brilliant team. We'll gladly provide more information on the mattress toppers in a private message, please email marblearch@thistle.co.uk and we will happily answer all... More

Astana, Kazakhstan
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Great location. That`s all. No, free WiFi. Huge hotel with about 900 rooms. Long queue at the reception and even longer queue in the restaurant for breakfast which is just OK. You have to wait for 15-20 min for a table and then another 10 min to get your food. The guy who is “managing” this long queue has absolutely... More

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Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Guest, Thank you for reviewing your stay with us. I'd like to offer you my sincere apologies for the inconvenience you've experienced. We aim to deliver prompt seamless service to our guests and I can assure you that these issues have now been addressed. We are proud to provide fast free WiFi in all areas of the hotel, including... More

Nottinghamshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night when we went to the Radio 2 Festival in a Day at Hyde Park. Great location for both Hyde Park and girly shopping the following day. Stayed in newly refurbished executive twin room. Lovely room, bed so comfy and amazing breakfast the following morning. You would not believe you were in Central London as so... More

Was this review helpful? Yes 2
Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Guest, Thank you very much for your review. I was delighted to see that you had such a great experience and enjoyed everything that we provide here! It is a pleasure to see that after going to the Radio 2 Festival in Hyde Park around the corner you had a great night's sleep. It's so important to wake up... More

Yorkshire Lass
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Booked executive room...... Arrived in the hotel, had to queue approx 10 mins to check in Room was ok, nothing special, bathroom floor was dirty, grouting around bath need replacing not encouraging to have a soak! Limes ale around toilet handle. Wine bottle tops under the beds. View over looked onto other bedrooms rather like prisoner cell block H. Very... More

Was this review helpful? Yes 2
Sydney, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel for 8 LONG nights in September. First night - we arrived at 11.30pm after a flight from Budapest that was delayed. At 1.45am the fire alarm sounds - turned out to be a false alarm - NO explanation from hotel staff who had absolutely no idea what was going on - the organisations skills of the... More

Was this review helpful? Yes 3
Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Kim, Thank you for taking the time to post a review of your stay at the Thistle Marble Arch hotel, we appreciate all your constructive feedback and observations. Please accept our sincere apologies for any inconvenience you encountered during the emergency evacuation. I can assure you that safety and well-being of the guests are our main priorities. We have... More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here in July for an anniversary surprise with my boyfriend. Amazing hotel in a prime location. On arrival we were upgraded to a suite, which was absolutely stunning, and spacious. Staff were extremely friendly and really helpful when it came to suggestions on where to eat locally. London on a whole is an amazing city and there is so... More

Was this review helpful? Yes 2
Petaluma, California
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

We were booked here in an Insights Tour of the UK. When we checked in three weeks ago, we were give a room on their third floor. The room was extremely dated, had paper thin walls, the bathroom moldy and unacceptable. We were unable to sleep the entire three day stay because the floor was so noisy and the family... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The staff couldn't have been more helpful during our 1 night stay. I left 2 bracelets in my hotel room after checking out and housekeeping found them within 10 minutes of me calling up. Extremely helpful! The room and d bathroom werent massive but very cosy and modern. The shower was lovely! The location was incredible. 2 minute walk to... More

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Prague, Czech Republic
Top Contributor
56 reviews 56 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed multiple times in this hotel - mostly for business; it is quite a sizeable establishment and an incredibly busy one - be prepared for lots of people at all times (had to queue for breakfast on a Saturday morning). To be fair, the rooms are dated, but clean. The entire hotels seems to be catering mostly for... More

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Perth, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Great little hotel. Close to Marble arch tube station, hop on hop off stops on park lane,Hyde Park, plenty do shops on Oxford street, taxis on the door step of the hotel. Laundrette a few minutes away. Staff are extremely helpful. We stayed for 7 days in total in between tours. Ask for a refurbished room on the quite side.... More

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Additional Information about Thistle Marble Arch

Address: Bryanston Street, London W1H 7EH, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Thistle Marble Arch 4*
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Also Known As:
Thistle Hotel Marble Arch
Thistle Marble Arch London, England
Thistle Marble Arch Hotel London

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