We stayed at the hotel last weekend. We had booked 2 standardrooms. When we checked in at 21.00hr friday, the girl at the reception first looked at the computer for a looong time. Typing and typing. Then she asked me if I wanted to upgrade. I asked what an upgrade would mean. She said it was a big difference between... more

elegant in a subtle way, clean, 2 blocks from tube , center of shopping more

I stayed at the Marble Thistle on business so can't comment too much on the price. The location is very central and excellent for shopping and seeing the sights. My room was clean and kept well-stocked with tea-making facilities and toiletries. I didn't find any problems with queuing for breakfast as previous reviewers have mentioned and the food was good.... more

excellent location good value would stay again.cant comment on food didnt eat at hotel. more

great location , near the oxford and bond street .. really un welcoming staff , so rude , not friendly room keepig are not clean more

I stayed because I was attending a conference at the hotel, I had a deluxe room on the second floor, the room was well equipped, had tea making facilities which is great because I wake up earlier usually than the resturant opens. Good bathroom. My room overlooked Primark on Oxford Street, so the opportunity for shopping would have been fabulous... more

We have stayed here several times in the past. The location is unbeatable: a few steps from the Marble Arch tube station and the shopping on Oxford Street. The wheelchair friendly Accessible room is outstanding: very spacious roll-in shower (we based our new remodeled bathroom on its design), easy-to-use sink and mirrors, and plenty of room to maneuver in the... more

This is a typical mass market hotel. The reception area is fine (but large queues at peak times for check in) but go upstairs and you will find well worn corridors and well worn rooms. The suite I had was spacious but intensely used, old fashioned and had a feeling that made me hesitant to take off my socks and... more

I saw the reviews as to bad service at the hotel, and had no choice given that friends had already booked. The hotel advertises that it offers the best rate guarantee, and I thus checked its website, as well as trip advisor comparisons. Two sites had a rate of £50 less, for the same room on the same day. When... more