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All 1,071 London hotels

Thistle Marble Arch

4.0 of 5 Hotel   |   Bryanston Street, London W1H 7EH, England (Marylebone)
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Ranked #330 of 1,071 hotels in London
A recent review
5 of 5 stars reviewed yesterday
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2,235 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saltdean
Contributor
16 reviews 16 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had 2 fantastic days at this hotel and can't fault it in any way. The room was great, very clean and a most comfortable bed. The location is superb with easy access to shops and theatres. The staff treated us like loyalty and special mention must be made of Berouz, Paulina, Fleur and Patrick. They were always so helpful... More

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Naperville, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

Had a wonderful 4 days at this hotel last week. The staff bent over backwards to be sure we had everything we needed. At the risk of leaving someone out, I want to thank Mitchel, Sabrina, Ettienne, Nazia, my bartender friend from Hungary, Brian and everyone else who made our stay so enjoyable. Tom Kaufmann

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Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Tom, Thank you for your review. I am glad to hear you had a wonderful stay at our hotel. I passed your kind compliments to Mitchel, Sabrina, Ettiene, Nazia and the other staff. They were delighted to help you and they are looking forward to welcome you back at the Thistle Marble Arch Hotel. We are looking forward welcoming... More

Tel Aviv, Israel
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed in the hotel at Christmas. The hotel is located in the center, very close to public transport. The hotel is big and beautiful. The staff is kind and helpful. Free and fast wi-fi in the rooms :)

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Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Guest, Thank you for your kind review. It gives me great pleasure to read that you enjoyed your stay at our hotel. We are also proud of our excellent location and our complimentary Wi-Fi and I am glad you experienced these benefits as well. I passed your compliments to our staff and they hope to welcome you back at... More

Bournemouth, United Kingdom
Top Contributor
58 reviews 58 reviews
30 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The problem with so many chain hotels that have a huge number of rooms is that you can be made to feel like just a piece of meat that is passing through. The Thistle despite its size has found a way to overcome this. Other reviews show the location is perfect for the Oxford Street shops the rooms are nicely... More

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Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Peter, First of all I would like to thank you for your review following your recent stay at the Thistle Marble Arch Hotel. I am glad you enjoyed your recent stay at The Thistle Marble Arch Hotel. We are very proud of our excellent location in Oxford Street, which is very convenient for getting around to explore London. Also... More

London, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

Visited Thistle Hotel with my cousins for afternoon tea . Special Grouop on Deal. Staff were attentive and friendly. We were offered extra sandiwches , tea etc. I was concerned about time limits however staff alleviated this by saying you can stay as long as we want. There was no rush to leave. I will be coming back again to... More

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Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Sandra, Thank you for the review. I am delighted to hear you enjoyed the Afternoon Tea at The Thistle Marble Arch Hotel. To make it for our guests as comfortable as possible, we indeed do not have any time limits. Do not hesitate to contact us for any special occasions; our Guest Relations Managers are keen to help you... More

Bucharest
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The only real good thing about this hotel is the location which is marvelous. And here come the flaws: 1. I had to queue for the breakfast! The tables were dirty, everything was chaotic (I had to search for everything: fork, glass, coffee - nothing was at hand), no tablecloths and they were obviously understaffed, even if the boss was... More

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Liskeard, Cornwall
Contributor
13 reviews 13 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Got a great deal on this hotel through last minute.com and also a free upgrade. Hotel obviously has a great location in London. Room was very spacious with a great comfortable bed. Concierge was very helpful. Only downside is that the carpets in the room where thread bear

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Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Guest, Thank you for your review. I am glad to hear that our concierge was a great help to you and that you found the rooms to be comfortable and spacious. I am sorry to hear your comments on our carpets, I am however glad to inform you that our refurbishment has commenced and we look forward to offering... More

Great Bromley, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My daughter and I have been to a few afternoon teas, we had one recently through a special offer voucher which was less than impressive. However this hotel tea was lovely. A lovely tea, very attentive staff, pleasant surroundings, what more could I ask for. Sandwiches were very fresh, offered additional sandwiches too. The scones were lightly warm, with cream... More

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Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Liz, Thank you for providing your feedback. We are pleased to hear you enjoyed an Afternoon Tea with us. We like to ensure that all our guests have the most comfortable stay. We are happy you admired our classic Art Deco designed lobby and that you found the staff to be attentive. I will be sure to pass these... More

London, United Kingdom
Top Contributor
127 reviews 127 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

From the moment we came in untill we left everything was outstanding. Very pleased with my choice. Staff very welcoming, service so good, food delicious & well presented. Decinetly will comeback & highly recommending.

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Thistle_Marble_Arch, General Manager at Thistle Marble Arch, responded to this review

Dear Guest, Thank you for sharing this kind feedback. I am happy to hear you enjoyed your stay at our hotel. I passed your compliments on to our staff and they were delighted to help you. Please visit us again, we look forward to welcome you back to the Thistle Marble Arch Hotel. Yours sincerely, Mark Gallagher General Manager Thistle... More

yorkshire
Top Contributor
62 reviews 62 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Great location, lovely foyer, the room on the 8th floor was not as plush as downstairs. The breakfast staff bent over backwards tho to accommodate my wife's dietary needs, good breakfast and right opposite Primarni on Oxford Street

Was this review helpful? Yes

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Additional Information about Thistle Marble Arch

Also Known As:
Thistle Marble Arch Hotel
Thistle Hotel Marble Arch
Thistle Marble Arch London
Thistle Marble Arch Hotel London
Thistle Marble Arch London, England
Address: Bryanston Street, London W1H 7EH, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#211 Luxury Hotel in London
#263 Business Hotel in London
#279 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Thistle Marble Arch 4*
Official Description (provided by the hotel):
Thistle Marble Arch hotel, located just off Oxford Street, takes its name from one of London’s best-known landmarks. Originally built on the Mall as a new gateway to Buckingham Palace, the Arch remains an exclusive thoroughfare as only members of the royal family and the King's Troop, Royal Horse Artillery, are allowed to pass through it.As the name implies, the Arch is made from Italian white Carrara marble, a favourite material of the Art Deco movement in the 1920s and 30s, when Thistle Marble Arch was built. Today, the hotel is one of the few genuine Art Deco buildings left in London.It is also one of the few larger Oxford Street hotels with 692 bedrooms, including 281 deluxe and executive rooms and Suites. We also have our own Just Gym workout facilities on-site, an alternative to a brisk stroll around nearby Hyde Park. ... more   less 
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