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Jumeirah Carlton Tower

#93 of 1,052 Hotels in London
Certificate of Excellence
Hotel website
On Cadogan Place, London SW1X 9PY, England
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Jumeirah Carlton Tower
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443 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The facilities are clean and upgraded. Staff are all friendly. A short walk in a private garden in front of the hotel was refreshing. It is located in a nice neighborhood of Knightsbridge. We watched the Wimbledon at the Peak - where the gym is ~ we had drinks, enjoyed the game and fabulous views. I would definitely stay here... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW

This was my first visit to Jumeirah and definitely wont be last.. i spent 4 night in the month of July for leisure.. it was warm, friendly, quite and the service and staff were exceptional. the location also was a plus.. easy and smooth check in and out.. Would recommend it with our doubt to friends and family

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Abu Dhabi, United Arab Emirates
Level Contributor
97 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Jumeirah Carlton Tower for 3 nights. Although the building of the hotel is not new, you don’t feel the aging effect due to the excellent maintenance. The room was spacious, clean and comfortable. The service was excellent and the staff was very friendly, helpful and attentive. The shopping areas like Harrods are at a walking distance. Many... More 

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London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We keep going back to the well located Jumeirah Carlton Tower several times a year, it is our families favorite hotel. The rooms are impeccable and good size for London. The restaurants and service wonderful and the spacious Spa and Pool always great to spend some time off. We sometimes try another hotel in London, but keep coming back also... More 

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JumeirahGroup, Manager at Jumeirah Carlton Tower, responded to this review

Dear Travelsv14, Thank you for posting another lovely review of your stay at Jumeirah Carlton Tower. We very much enjoyed reading your review, especially the last sentence, with the charming adjectives that sum up the qualities of our colleagues so perfectly. All of them are wonderful individuals who give their hearts and souls every day to create memorable experiences. We... More 

Dubai, United Arab Emirates
Level Contributor
90 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at The Jumeirah Carlton Tower many times for business and leisure and once again had a lovely time over the weekend! The location is perfect, the service really friendly and the rooms are luxurious and very comfortable. They provided some lovely amenities for our daughter and the sofa bed was taken away in the morning so we... More 

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JumeirahGroup, Manager at Jumeirah Carlton Tower, responded to this review

Dear Anne B, Thank you very much for taking your valuable time to provide us with an excellent feedback following your recent stay at Jumeirah Carlton Tower. A pleasure to welcome you back to the heart of Knightsbridge and I am glad you experienced such a pleasant stay together with your family. It is fantastic to learn that you found... More 

Worthing, United Kingdom
Level Contributor
150 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked in here as a stop over following a night at the Royal Albert Hall. The hotel is right in the heart of Knightsbridge/Kensington and very walkable from Victoria if you only have a small bag. The staff were very helpful, the room was large and well laid out with a lovely bathroom and the enormous bed was extremely... More 

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JumeirahGroup, Manager at Jumeirah Carlton Tower, responded to this review

Dear Koh256, Thank you very much for your fantastic review here on TripAdvisor. I do hope that you experienced a blissful night at the venerable Royal Albert Hall. It is excellent to read that you enjoyed a fabulous stay with us in Knightsbridge. Delivering the highest level of service is integral to the Jumeirah experience, so I appreciate your kind... More 

Donegal Town, Ireland
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had business in Boodles of Knightsbridge and for a change we decided to stay at the Jumeirah Carlton Tower. The welcome and the service received from the doorman and the reception was top notch and set the tone for our stay. The room although standard was of a good size with an appreciated nespresso machine. We did avail of... More 

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JumeirahGroup, Manager at Jumeirah Carlton Tower, responded to this review

Dear PaulnPhil-rudenotto, Thank you for posting a lovely review of your stay at Jumeirah Carlton Tower. I am delighted to hear that you were warmly greeted by our friendly Doorman and Front Office Team and that you enjoyed the comfort of our rooms as well as our unique location in the heart of Knightsbridge. Your feedback is motivation to us... More 

Shrewsbury, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed here a number of times as a family and would highly recommend it if you are seeking somewhere in a great central location. The brasserie is fantastic, wonderful food in all restaurants, the spa is great and the hotel is very accommodating for children which is key having two young children ourselves.

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JumeirahGroup, Manager at Jumeirah Carlton Tower, responded to this review

Dear Alistaircb79, Thank you very much for your excellent review. A pleasure to welcome you back to the heart of Knightsbridge and I am glad you experienced such a pleasant stay together with your family. You have commented on many aspects of your stay and I will be delighted to pass on your kind compliments to our team. I do... More 

Miami, Florida
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 20, 2015

This hotel was a must for every business trip to London. Great location. Nice spa. Good pool. Friendly service. On my recent trip after having room service I called for the tray to be removed and placed it outside my bedroom door. When I left in the morning the tray was still there. Much to my dismay the newspaper person... More 

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JumeirahGroup, Manager at Jumeirah Carlton Tower, responded to this review

Dear Latoya519, I do need to thank you so much for taking the time to provide your personal feedback after your stay as well as the kind words regarding our Peak Health Club and Spa. We at Jumeirah Carlton Tower always strive to exceed our guest expectations as well as experiences during their stay. I would like to apologise for... More 

Bawtry, United Kingdom
Level Contributor
264 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
2 of 5 stars Reviewed June 3, 2015

I must stress that this review ONLY applies to the business and Conf facilities which were very average for such a GOOD hotel! Conference room was small, food order was very confused, we didn't get hot coffee or tea all day. No biscuits, no snacks, no extras at all - we normally use SOFITEL which is far better

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JumeirahGroup, Manager at Jumeirah Carlton Tower, responded to this review

Dear AndySING73, Thank you for taking the time to post your review of the business and conference facilities at our hotel. We are delighted to read that you enjoy the hotel facilities and took the time to write a glowing review of your previous stay. We too are very disappointed to see you were less than satisfied with the arrangements... More 

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Staying in Belgravia

Neighborhood Profile
Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
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