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All 1,073 London hotels

Jumeirah Carlton Tower

5.0 of 5 Hotel   |   On Cadogan Place, London SW1X 9PY, England (Knightsbridge / South Kensington)
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85%
Ranked #99 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Foodielikes2Travel Sydney, Australia
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334 people have reviewed this hotel

Traveler rating
    199
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel whilst in London for a conference. Lovely room with beautiful view of the Gardens. Positives: - Luxury, well designed generous sized rooms with comfortable bed - State of the art gym. - Friendly and helpful staff. Very attentive. - Complimentary water - Nice bathroom amenities - Lovely breakfast - Access: Easy to get to from both... More

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Birmingham, United Kingdom
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

If you want to shop in Knightsbridge then this is a perfect location as you are quite literally just around the corner from the main drag of shops, and easily within 10 minutes of Harvey Nichols and the Tube station. The lobby and bar is very plush but I have to say the check in was over the top. My... More

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Suffolk England
Contributor
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had been looking forward to staying at the JCT for a long time and were attracted to the Jumeirah brand after 3 brilliant stays at their hotels in Dubai. We had a pleasant stay and the room was nicely furnished and modern but very small (this was disappointing as the hotel was not full and I thought the management... More

Was this review helpful? Yes 4
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Thank you for taking your time and sharing your experience here on Trip Advisor. I was pleased to read that you enjoyed your stay overall, especially your experience at the Rib Room Restaurant. Please kindly note that our prices are in line with other five star properties in London. I was concerned to read that you were disappointed... More

Zhengzhou
1 review
5 of 5 stars Reviewed 2 weeks ago

I visited a friend at this famous Jumeirah hotel, the lobby, room and the restaurants are all stunning, staff are friendly and helpful. We had food at its chinoiserie restaurant, it is definitely one of my best experience in London . Jumeirah is the luxury from Middle East!

Was this review helpful? Yes
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us here on Trip Advisor. I was glad to hear that you enjoyed your stay with us, especially your room and the rest of the hotel facilities. Moreover, I was also extremely pleased to read that you enjoyed your experience at the Chinoiserie Restaurant and you found... More

London, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Jumeriah group has once again exceeded our expectations. We celebrated my birthday last weekend with afternoon tea booked through our Sirius card. The whole experience made yes feel very special even when the pink champagne bottles cork nearly ended up between Bens teeth! Ha ha ... The staff were very attentive, polite and looked after us very well indeed.... More

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NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Thank you for sharing your experience with us here on Trip Advisor. I was very happy to hear that you enjoyed celebrating your birthday with us, and that you both left with all your teeth intact! I am very pleased to read that my colleagues were able to make your special occasion even more memorable by being attentive... More

Belo Horizonte, MG
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Jumeirah Carlton Tower, in London, is a good option. In broad terms the hotel is good. The bathroon is small. The breakfast could be better for a five stars with this level of good reputation. Good room service. I didn't tested other facilities. Very good location.

Was this review helpful? Yes 1
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us here on Trip Advisor. I am glad to hear that overall you enjoyed your stay, we are very proud of our enviable location in the heart of Knightsbridge. It is pleasing to know that you found the room service to be good, we always strive to... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

i have stayed in Jumeirah Calton Tower 2 times. First time I've chosen fabulous room which was junior suit. Me and my family was fully appreciated. However, overall hotel is a bit pricey. So be careful. Room was perfect as well as view from room was amazing looking to Harrods although knight bridge. Second time I've stayed in standard deluxe... More

Was this review helpful? Yes 1
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us here on Trip Advisor. I am glad to hear that you enjoyed your stay, we always strive to exceed expectations and provide the best service possible as outlined by the Jumeirah Hallmarks of Hospitality. As I am sure you are aware space in London does come... More

Sydney, NSW
Top Contributor
59 reviews 59 reviews
38 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed June 20, 2014

This review is a little different, as our "stay" was limited to the lobby, from 1.30am till about 2.15am. My family (wife and 3 kids) had been on a road trip. At about 7.30pm, we drove in to Cambridge, to find accommodation. Nothing at all available! I mean nothing - my wife went in to no less than 5 hotel... More

Was this review helpful? Yes 1
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us here on Trip Advisor. I am incredibly pleased to hear about the service extended to you by our colleagues in the concierge team, especially Nick. Service is our top priority and it is encouraging to hear that even in the middle of the night our staff... More

Athens, Greece
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 13, 2014

The rooms are tiny, the breakfast too expensive and poor, but the restaurant and the drinks are super. We expected a slightly bigger room , on the contrary the rooms facing the back side offer terrible view. The staff is always very happy to help, thanks Stamatios!!

Was this review helpful? Yes
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Thank you for sharing your experience with us here on Trip Advisor. I was concerned to hear that you were unhappy with your room. We have a number of different room categories and suites and these do differ in size and aspect. Our staff always try their best to accommodate our guests in the larger rooms for the... More

Toronto, Canada
1 review
5 of 5 stars Reviewed June 13, 2014

If you are looking for a place with great service and great location, the Jumeirah Carlton towers will fit the bill. The staff is friendly and attentive and the hotel is centrally located with access to the wonderful boutiques of Sloane St.including Harrods and Harvey Nichols, and a 10 minute bus ride to Oxford & Regent Streets. Andrew at the... More

Was this review helpful? Yes
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Thank you so much for taking the time to share your experience with us here on Trip Advisor. Service is of the utmost importance to us and it is very encouraging to read that you found our staff friendly and attentive. We always strive to exceed our guest’s expectations and make your stay as enjoyable as possible I... More

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Additional Information about Jumeirah Carlton Tower

Address: On Cadogan Place, London SW1X 9PY, England
Phone Number:
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Jumeirah Carlton Tower 5*
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Also Known As:
Jumeirah Carlton Tower Hotel London
Jumeirah Carlton Hotel
Jumeirah Carlton London
Jumeirah Carlton Tower London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#28 Spa Hotel in London #61 Business Hotel in London #80 Luxury Hotel in London #108 Family Hotel in London #148 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
The five-star Jumeirah Carlton Tower is ideally situated amongst the boutique stores of Knightsbridge and Sloane Street. Each of the 216 rooms and suites have been designed with luxury in mind, each benefiting from complimentary high speed wired and wireless internet access. The hotel features three restaurants and bars; The Rib Room Bar & Restaurant, Chinoiserie and The Club Room. The Peak Health Club & Spa boasts state-of-the-art gym equipment, golf simulator, aerobics studio, award-winning treatments and 20m indoor pool. ... more   less 
Number of rooms
216

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