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Jumeirah Carlton Tower

5.0 of 5 On Cadogan Place, London SW1X 9PY, England
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Certificate of Excellence 2014
Jumeirah Carlton Tower
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Jumeirah Carlton Tower
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394 reviews from our community

Traveler rating
    245
    95
    32
    11
    11
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115
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (77)
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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I always enjoy my stays & this wonderful hotel that enjoys a great location in Knightsbridge close to Hyde Park & an amazing team of staff. They truly go the extra mile to ensure the satisfaction of their guests. I can't wait to return.

Was this review helpful? Yes
NicChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Almarzook, Thank you very much for giving us such a high score on Trip Advisor. I am incredibly pleased to hear that we had the pleasure to welcome you back to Jumeirah Carlton Tower and that you once again enjoyed your stay with us. You rewarded our prime location close to Hyde Park and the exceptional service of our... More 

Dubai, United Arab Emirates
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel a week before Christmas the hotel in a lovely position for shopping. The service was wonderful and the staff were very friendly. The rooms were very nice and a good size. Would highly recommend if staying in London

Was this review helpful? Yes
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Deborah C, Thank you very much for taking your time to write your comments following your recent stay with us and giving us a very high overall score. I am very happy to hear that you enjoyed your visit with us and that everything was to your entire satisfaction. I am particularly pleased that you found the service to... More 

Dubai, United Arab Emirates
Contributor
18 reviews 18 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went back to the UK for Christmas and spent the first 2 nights at this hotel. As always with Jumerirah Group the standards were amazing. The whole package was great including location. The hotel is ideal high quality and traditional English 5 star. The staff were friendly and very professional in all aspects. The rooms are very clean and... More 

Was this review helpful? Yes
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear David B, I am truly pleased to hear that you have one again enjoyed your stay at Jumeirah Carlton Tower. We always adhere to the Jumeirah Hallmarks of hospitality to ensure our guests have a fantastic stay in our enviable location in the heart of Knightsbridge. We very much appreciate your kind words and compliments and hope that we... More 

Loma Linda, California
Contributor
13 reviews 13 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Well appointed property situated nicely in Knightsbridge. Very convenient to high end shopping and dining. Rooms are very furnished with a modern flair. We found the bedsheets to be crisp and the amenities first class. Staff seem to cater to the Arab clientele often "overlooking" us in the lobby lounge/bar. In the end we got our drinks... Very pleased, will... More 

Was this review helpful? Yes 1
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear SK, Thank you for taking the time to tell us about your experience at Jumeirah Carlton Tower. I am particularly pleased that you enjoyed your stay with us and not only reward our rooms but also our unique location in the heart of Knightsbridge. Please rest assured that your comment about the service in the Chinoiserie has been noted... More 

London, United Kingdom
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have been regularly staying at this hotel for the past 3 years, and have never had any major complaints. But this last trip was less than relaxing may i say. During my previous stay i booked ahead this last stay ( 6 weeks or more ahead ) and specified that i wanted the same room. Needless to say that... More 

Was this review helpful? Yes
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear dflawless1, Thank you for being our guest and for sharing your thoughts of the Jumeirah Carlton Tower with us. We appreciate your feedback since the continuous improvement of our product and services are highly important to us. We always strive to exceed our guests expectations and I am terribly sorry that we did not manage to do that during... More 

Copenhagen, Denmark
Top Contributor
51 reviews 51 reviews
47 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Top 5 star hotel! The hotel offers very good service throughout its service departments. hotel has one of the best bars I have seen for a while in terms of design, comfortability factor, cozyness and service. Huge minus to their health club where my workout got everyday stopped by personal trainers giving tips and advices that were definetly not welcomed... More 

Was this review helpful? Yes
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Espergaerde, Thank you for being our guest and for sharing your thoughts of the Jumeirah Carlton Tower with us. We appreciate your feedback since the continuous improvement of our product and services are highly important to us. We are happy to hear, that you have enjoyed your visit with us. Please rest assured that your comments will be passed... More 

Oxford, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Top 5 star Hotel. Highly recommend. Beautiful hotel, fab view, super clean room and most comfortable bed. Great guess amenities, best toileteries ( REN products)the housekeeping credit to the hotel. Must use the pool. Will revisit again.

Was this review helpful? Yes
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear gpbarrosso, Thank you very much for taking your time to write your comments following your recent stay at the Jumeirah Carlton Tower. We are very happy to hear, that you have enjoyed your visit with us and that everything was to your entire satisfaction. We certainly enjoyed looking after you and we hope to have the pleasure of welcoming... More 

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 21, 2014

Had the pleasure of staying at Carlton Tower this past weekend. Great location, and easily accessible. Staff were very pleasant and helpful. We were upgraded toa Junior Suite, nice view over cadogan square, with a small balcony. Can wholey recommend it.

Was this review helpful? Yes
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear forteie, Thank you for being our guest and for sharing your thoughts of the Jumeirah Carlton Tower with us. We appreciate your feedback since the continuous improvement of our product and services are highly important to us. I am particularly pleased that you found our colleagues to be pleasant and helpful. We always adhere to the Jumeirah Hallmarks of... More 

Wakefield, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 19, 2014

I was fortunate enough to be entertained to lunch in the rib room restaurant this week. The service was discreetly attentive & my host & his guests were given the most polite & warm welcome upon arrival. The food was excellent. I had the roast beef which was simply delicious but all the diners commented on how much they had... More 

Was this review helpful? Yes
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Sir Rodney W, Thank you for taking the time to tell us about your experience at the Jumeirah Carlton Tower. I am delighted to hear that you had a great time with us and enjoyed the fascinating combination of the served culinary delights in our Rib Room as much as the attentiveness of our staff. Please rest assured that... More 

London, United Kingdom
Top Contributor
106 reviews 106 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed December 15, 2014

I attended an event on Saturday evening at this prestigious Knightsbridge hotel. Catering well for large numbers is an art form and braver still is a Menu you would easily find in a Michelin Star Restaurant. What Executive Chef, Simon Young and his team delivered on Saturday evening for almost 300 guests was outstanding - by any measure. The 3... More 

Was this review helpful? Yes
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear WorldTravellerFirst, Thank you for taking the time to tell us about your experience at the Jumeirah Carlton Tower. Your feedback is motivation to us to continue our efforts in the same direction, and I will gladly share your comment with Chef Simon and his team, who will be very happy to hear that you had such a great time... More 

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Additional Information about Jumeirah Carlton Tower

Address: On Cadogan Place, London SW1X 9PY, England
Phone Number:
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Jumeirah Carlton Tower 5*
Number of rooms: 216
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Also Known As:
Jumeirah Carlton Tower Hotel London
Jumeirah Carlton Hotel
Jumeirah Carlton London
Jumeirah Carlton Tower London, England
Hotel Style:
#27 Spa Hotel in London
#52 Business Hotel in London
#81 Luxury Hotel in London
#103 Family Hotel in London
#109 Romantic Hotel in London

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