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All 1,077 London hotels

Jumeirah Carlton Tower

5.0 of 5
On Cadogan Place, London SW1X 9PY, England
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Jumeirah Carlton Tower
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82%
Ranked #151 of 1,077 hotels in London
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214 reviews from our community

Traveler rating
    115
    61
    21
    8
    9
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Families
38
 
Couples
66
 
Solo
18
 
Business
68
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Northampton
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 12, 2013

Fantastic hotel, wonderful service and great, well appointed rooms. The breakfast was truly delicious and would recommend this to anyone. My only negative was the windows were not particularly sound proof but wasn't a problem - I still slept well.

Was this review helpful? Yes 1
See 3 more reviews by TimesReaderUK for London
Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2013

Really enjoyed my stay in this hotel, service was exceptional from all the stay. Rooms are on the small side but its London what do expect, staying that everything is in the room and a room with the park view is nice. I really enjoyed my breakfast in the morning it was special. Hotel location is ideal for shopping and... More

Was this review helpful? Yes 1
Elsa R, Guest Relations Executive at Jumeirah Carlton Tower, responded to this review
June 11, 2013

Dear Guest, It is such a pleasure to read a review like this knowing that we are exceeding our guests expectations and delivering a great service. As you mentioned the location is excellent with the likes of the world famous Harrods, Harvey Nichols and Sloane street within walking distance of the hotel and am glad you had an enjoyable breakfast... More

Geneva
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 5, 2013

Location wise, the hotel is perfect. Sitting right on Cadogan Square, you have all of Knightsbridge around you and transport east or west is very easy and convenient. The rooms are very nicely appointed with all of the modern features set out in previous reviews. They are a bit small but this is central London. The highlight for me was... More

Was this review helpful? Yes 1
Kristina J, Guest Relations Executive at Jumeirah Carlton Tower, responded to this review
June 11, 2013

Dear Guest, Thank you for taking the time and providing your feedback and for choosing the Jumeirah Carlton Tower for your recent stay in London. I was pleased to read that you had such an enjoyable and relaxing stay thanks to the service extended by my colleagues, the room you stayed in with the bed in particular. Our location is... More

Sydney
Top Contributor
73 reviews 73 reviews
27 hotel reviews
Reviews in 44 cities Reviews in 44 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 1, 2013

We stayed here 2 nights in May. The location is very convenient to Knightsbridge and still out of the hustle and bustle. The room was well appointed with everything you would expect from a 5 star hotel. The service is variable - sometimes good sometimes a not. Will we stay here again? Hard to say; if there was a good... More

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See 2 more reviews by foolonthehill for London
Kristina J, Guest Relations Executive at Jumeirah Carlton Tower, responded to this review
June 8, 2013

Dear Guest, Thank you very much for taking the time in expressing your views following your recent stay with us. I was happy to read that you enjoyed our location in the heart of Knightsbridge as well as the room you stayed in. I was concerned to read that you might not be staying with us again. Service with attention... More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 12, 2013 via mobile

Spent 2 days with the family in London and we decided to treat ourselves. The hotel was wonderful and we all enjoyed the swimming pool and steam rooms to the full! Ideally located for all the sites of Central London and easy to get to from the M4 it all made for a great stay. We had adjoining rooms and... More

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Kristina J, Guest Relations Executive at Jumeirah Carlton Tower, responded to this review
May 20, 2013

Dear Guest, Thank you for taking the time to give us your feedback following your recent stay with us. I was delighted to hear that you and your family had an enjoyable visit and the facilities provided with the swimming pool in particular met your expectations. It is always rewarding to read such great comments! It has been a pleasure... More

dublin
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 5, 2013 via mobile

This hotel is lovely it is right in the middle of everything and the staff are so friendly. The restaurant the rib room is lovely for dinner. The restaurant for dinner and breakfast is very very expensive. 40 pounds each for breakfast and extra for water. I think this this very expensive. Breakfast cost us over 100 pounds. Very expensive... More

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Kristina J, Guest Relations Executive at Jumeirah Carlton Tower, responded to this review
May 8, 2013

Dear Guest, Thank you very much for your feedback. I am glad that you enjoyed your stay with us and that the services provided as well as the dining experience at the Rib Room met your expectation. I am however sorry that you found our breakfast prices too high, I have forwarded your comments to the relevant department heads and... More

Dallas
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 19 cities Reviews in 19 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed May 5, 2013

The building may not be breathtaking and the lobby basic But the rooms are nice and updated. The staff very very ready to help. The turndown service probably the best I have ever experienced. And I stay in hotels for most of the year. The swimming pool great for the fact that the hotel is in central London. And most... More

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Kristina J, Guest Relations Executive at Jumeirah Carlton Tower, responded to this review
May 8, 2013

Dear Guest, Thank you for taking your time to share your comments following your stay with us here at the Jumeirah Carlton Tower. We realize how important your feedback is to our continued improvement and success. I am pleased you had a delightful stay, enjoying the room and it’s turndown, the swimming pool which is indeed very popular as well... More

St. Petersburg, Russia
1 review
5 of 5 stars Reviewed May 3, 2013

The best one! I love it. The staff is very smiling, you can feel special personal touch. Everybody care about the customer a lot. Especially place I love very much is Chinoiserie restaurant. Manager Francoisa is very nice and smiley. So I wish everybody go that place!

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Kristina J, Guest Relations Executive at Jumeirah Carlton Tower, responded to this review
May 8, 2013

Dear Guest, I was delighted to read your review and I would like to thank you for having stayed with us. Genuine care, comfort, attention to detail and a refined ambience is something we always try to nurture and I am pleased that thanks to my fellow colleagues you felt so welcomed. I am glad that you also enjoyed your... More

hartlepool
Top Contributor
55 reviews 55 reviews
32 hotel reviews
Reviews in 25 cities Reviews in 25 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 29, 2013

I read other comments before leaving this review. Looking for somewhere to stay in South Kensington area, we found this hotel on Last Minute. Being familiar with the brand and the hotels location I booked feeling confident that we'd enjoy our stay The hotel is perfectly located just off Sloane Street making it ideal for a central London shopping/sight seeing... More

Was this review helpful? Yes
See 10 more reviews by smallluxuryitem for London
Kristina J, Guest Relations Executive at Jumeirah Carlton Tower, responded to this review
May 8, 2013

Dear Guest, Thank you very much for such wonderful review. We highly appreciate your comments as well as the loyalty to Jumeirah. I am glad that thanks to the services extended by my colleagues starting with a warm welcome at reception and throughout the hotel we managed to make your stay so memorable. The Peak spa and the swimming pool... More

Oman
Top Contributor
73 reviews 73 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 28, 2013

Centrally located, a hotel with all services. Nothing very memorable about the Hotel, except Eric Lanlard in the lobby. Rooms well catered, but get the feeling that although in good condition the colour schemes hail from a previous era.

Was this review helpful? Yes
See 11 more reviews by MrAngry50 for London
Kristina J, Guest Relations Executive at Jumeirah Carlton Tower, responded to this review
May 8, 2013

Dear Guest, Thank you for sharing your feedback following your recent stay with us. I am glad that the services extended throughout the hotel met your expectation with Eric Lanlard's afternoon tea in particular. I do agree that our superb location in the heart of Knightsbridge is very convenient and valued by our guests. Thank you once again for your... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very good(9)
  • Rib room(7)
  • Nice touch(3)

Additional Information about Jumeirah Carlton Tower

Address: On Cadogan Place, London SW1X 9PY, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#91 Business Hotels in London
#106 Luxury Hotels in London
#180 Family Hotels in London
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The five-star Jumeirah Carlton Tower is ideally situated amongst the boutique stores of Knightsbridge and Sloane Street. Each of the 216 rooms and suites have been designed with luxury in mind, each benefiting from complimentary high speed wired and wireless internet access. The hotel features three restaurants and bars; The Rib Room Bar & Restaurant, Chinoiserie and The Club Room. The Peak Health Club & Spa boasts state-of-the-art gym equipment, golf simulator, aerobics studio, award-winning treatments and 20m indoor pool. ... more   less 
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Also Known As:
Jumeirah Carlton Tower Hotel
Jumeirah Carlton Tower Hotel London
Jumeirah Carlton Hotel
Jumeirah Carlton London
Jumeirah Carlton Tower London, England

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