We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jumeirah Carlton Tower

#87 of 1,063 Hotels in London
Certificate of Excellence
Hotel website
On Cadogan Place, London SW1X 9PY, England
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Jumeirah Carlton Tower
Professional photos View all
Browse nearby
Jumeirah Carlton Tower
Write a Review

411 reviews from our community

Traveler rating
    259
    98
    32
    11
    11
See reviews for
78
121
25
121
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (411)
  • Mar-May only
    (86)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (120)
All months
Westcountry
Contributor
17 reviews 17 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Sublime Service, superb cocktail Bar, outstanding food and world class service as is expected from a luxury Jumeirah resort hotel. It is impossible to fault this beautifully situated London landmark. Relax and hide away in total luxury. The Spa has some of the best therapists in the capital. The Rib room remains a conservative treat with all the old favourites.... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice hotel and nice rooms. Stayed in a Deluxe room modern and comfortable. Good size and good amenities. Coffee machine free internet. Location is really nice Close to Harrods and a few minutes walk to Sloane Square. A really nice stay and I recommend this hotel

Was this review helpful? Yes
uk
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel a few times and I always feel very special when I do. From the moment you walk in the entrance, the lifts, the restaurant, the spa it is all great. And the room perfectly clean and cosy. Would definitely recommend this hotel

Was this review helpful? Yes
Chelmsford, United Kingdom
Top Contributor
260 reviews 260 reviews
35 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here many times and cannot fault this place, Giuseppe the front of house at check in could not have been more helpful , we had a lovely suite the kids received biscuits and sweets delivered by room service with their name engraved with chocolate on the plates which was a great touch and they loved it. The... More 

Was this review helpful? Yes
NicChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Martino B, Thank you very much for posting such an amazing review about the Jumeirah Carlton Tower here on TripAdvisor. I am delighted to read that you enjoyed your stay and it will be my pleasure to pass on your comments to all those, who contributed to making your stay a more comfortable one, especially to Giuseppe, who will... More 

Copenhagen, Denmark
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel never disappoints you. Neat, professional and friendly. The pool and other amenities at the hotel lifts it to a level of excellence. I have never been disappointed. A real safe bet if you are going to London for business or pleasure, alone or with family.

Was this review helpful? Yes
NicChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear BIMW1966, Thank you for leaving such a positive review and recommending Jumeirah Carlton Tower as the place to be when in London for either business or pleasure. I am incredibly pleased that our pool facilities and level of service have once again met your expectations. Our staff take pride and joy in delivering exceptional customer service and I am... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Went to London just for one night to attend a concert, but our highlight wasn't the concert, it was this fantastic hotel, from the moment you arrived all the staff smile at you, everyone is very helpful, room was amazingly clean and beautiful. We met the manager of the Spa, Hugh and what a lovely person he is. We didn't... More 

Was this review helpful? Yes
NicChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear OscarG, Thank you for taking the time to leave such a wonderful review. I am delighted to hear that your stay at Jumeirah Carlton Tower was the highlight of your anniversary trip to London. I am incredibly pleased that you found the service to be exceptional and that Hugh made your stay special and memorable. Hugh is definitely a... More 

Emirate of Dubai, United Arab Emirates
Contributor
15 reviews 15 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have to say that it was a great experience to stay in the hotel. The service is fantastic, the people take care of every single detail including to be friendly and look for all the possible ways to make your stay unique. Of course the hotel is expensive but they really give you value for money, I would not... More 

Was this review helpful? Yes
NicChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Mariano S, Thank you for being our guest and for writing such a wonderful review. I am thrilled to hear you found our service fantastic and our staff attentive. We always strive to make our guests’ stay unique and memorable and I am very happy to read that your expectations were all met. We very much appreciate your kind... More 

Contributor
18 reviews 18 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel is great, have all the facilities you can think of. Beds are wonderfully comfortable, housekeeping is really quick and always on top of things. Everything gets done on a spot! Not even one bad word to say. Room gets cleaned, food is delicious. Location is even better. Receptionist are very friendly and helpful, we changed our room because we... More 

Was this review helpful? Yes
NicChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear TeneSaarva, Firstly I would like to thank you for choosing the Jumeirah Carlton Tower for your stay in London and for posting such a great review here on TripAdvisor. I am happy to know that you enjoyed your stay and that you not and not only reward our dedication to an attentive service culture but also the quality of... More 

Los Angeles, California
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am very impressed by the hospitality of this hotel. We were quickly checked in by Peter, who was so very pleasant and helpful. The staff alll address you by name. We are staying in the Deluxe room, which is spacious, compared to European hotels. The hotel has a great location, very close to Hyde park and all the shopping.... More 

Was this review helpful? Yes
NicChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear ChristineS, Thank you very much for taking your time to write your comments following your recent stay with us. I am particularly pleased that you found the service to be exceptional and our colleagues to be friendly and professional. We always adhere to the Jumeirah Hallmarks of hospitality to ensure our guests a fantastic stay in our enviable location... More 

devon
Top Contributor
55 reviews 55 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 22, 2015

Just an overnight in this very convenient hotel. As always with Jumeirah the staff are well trained, friendly and very helpful. Convenient to have a garage although the valets probably had a fit when my husband asked them to clean the Devon mud from our car. My room was small by Jumeirah standards but my son had a nice suite... More 

Was this review helpful? Yes
NicChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear pjawDevon, Thank you very much for choosing the Jumeirah Carlton Tower for your stay in London and for posting a great review here on TripAdvisor. I am delighted to read that you had a great time with us and that you found our colleagues to be friendly and professional. We certainly enjoyed looking after you and we hope to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

101 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (67)
Viewed
Bathroom (7)
Viewed
Room/suite (19)
Viewed
View from room (8)
Viewed
Dining (7)
Viewed
Business center/function rooms (10)
Viewed
Hotel & grounds (4)
Viewed
1:40
Videos (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Dining (5)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (12)
Viewed
View from room (1)
Viewed
Business center/function rooms (2)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Belgravia

Neighborhood Profile
Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
Explore this neighborhood

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question