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Jumeirah Carlton Tower

#88 of 1,049 Hotels in London
Certificate of Excellence
Hotel website
On Cadogan Place, London SW1X 9PY, England
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Jumeirah Carlton Tower
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Jumeirah Carlton Tower
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420 reviews from our community

Traveler rating
    266
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    32
    11
    11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

The most memorable thing about my stay here was the service, the colleagues. Everyone was so genuinely friendly, helpful and always cheerful! I had a meal at the Rib Room and this was a fantastic evening. The food was spot on and Giovanna (please forgive my spelling) made the evening, he was a great host, very charismatic and informative, so... More 

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Liverpool, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

With this being my first stay in a Jumeirah hotel I was unsure what to expect. Upon checking in I was pleasantly surprised by the level of customer service given by the reception staff. A great first impression! The rooms were fresh and spacious for central London which always makes a business stay more productive and relaxing. I decided to... More 

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Ledbury, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My (now) fiancé and I stayed here in the Garden Suite in January. We had an absolutely wonderful stay from the moment we checked in. The hotel was beautiful - our suite was stunning with a lovely view from our balcony. The bed was spectacularly comfy and absolutely vast. Being a petrolhead, I particularly enjoyed watching some amazing cars driving... More 

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Bawtry, United Kingdom
Top Contributor
231 reviews 231 reviews
75 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 1 week ago

Very posh area in middle of Knightsbridge and on the doorstep of Harrods and Harvey Nicks! Take a credit card? Staff really friendly and rooms beautiful. We had breakfast and lunch and it was lovely but also VERY EXPENSIVE! Take a credit card? The rib room comes with a decent reputation for a heavy lunch or a good dinner.

Was this review helpful? Yes 1
Kettering, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Jumeirah in April 2015. I booked the hotel through Lastminute and got a good price for a one night stay. I have stayed in about 20 different five star hotels in London over the last couple of years. This is one of the better ones although not the best. The rooms are of a good size... More 

Was this review helpful? Yes 3
Carshalton, Surrey
Top Contributor
119 reviews 119 reviews
13 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment you arrive you are made to feel welcome. The staff are friendly and courteous. The Ballroom is out of this world, ceilings are a bit low but I am being very picky. Great place for an event or meeting.

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Los Angeles, California
Top Contributor
57 reviews 57 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Jumeirah for over a month and it became like a second home. Everything was immaculate and thought of and the staff were exceptional. Food was fantastic as well. The Fitness center, pool, spa, etc really adds to the hotel as well. There are really high quality fitness classes all day (and I'm a fitness junkie from... More 

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Dhahran, Saudi Arabia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is excellent on service and location. I like the location where you will live very close to most famous landmark. slon street. harold and others also restaurant coffee shops . you will be close to haydpark underground transfer

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NicChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Ibrahim A, Thank you for being our guest and for sharing your thoughts of the Jumeirah Carlton here on TripAdvisor. I am delighted to read that you enjoyed your stay with us. We always adhere to the Jumeirah Hallmarks of hospitality to ensure our guests a fantastic stay in our enviable location in the heart of Knightsbridge. We very... More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A pleasure in many ways: location, cleanliness, staff. Quiet neighborhood where you can walk to so many places. The swimming pool and health club are lovely. This is one of the best locations in London, quiet, classy, fun. Beautiful bedding and immaculate linens. Bathroom lovely with tons of towels!

Was this review helpful? Yes
NicChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Traveller T, Thank you ever so much for posting such a great review here on TripAdvisor. It is excellent to read that you enjoyed a fabulous stay with us in Knightsbridge and that you consider the Jumeirah Carlton Tower as being your home away from home. We certainly enjoyed looking after you and we hope to have the pleasure... More 

Westcountry
Contributor
19 reviews 19 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 26, 2015

Sublime Service, superb cocktail Bar, outstanding food and world class service as is expected from a luxury Jumeirah resort hotel. It is impossible to fault this beautifully situated London landmark. Relax and hide away in total luxury. The Spa has some of the best therapists in the capital. The Rib room remains a conservative treat with all the old favourites.... More 

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NicChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear CitybreakWestcountry, Firstly I would like to thank you for choosing the Jumeirah Carlton Tower for your stay in London. You have commented on many aspects of your stay and I am so pleased that you were impressed. I will be delighted to pass on your kind compliments to my colleagues. We very much appreciate your kind words and compliments... More 

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Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
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