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Jumeirah Carlton Tower

5.0 of 5 Hotel   |   On Cadogan Place, London SW1X 9PY, England (Knightsbridge / South Kensington)
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Ranked #96 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Fletchinsky Sheffield
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341 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Sheffield
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I don't recall ever staying in a hotel of such refinement and quality as this. Nothing was too much trouble for the staff, the room was amazing and the bed was simply vast - and incredibly comfy. Extremely convenient location either a walk or a short taxi ride from all the attractions London has to offer. If I could afford... More

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NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Thank you very much for taking your time and sharing your experience here on Trip Advisor. I was delighted to read the fantastic review following your recent stay at the Jumeirah Carlton Tower. It is the greatest pleasure to satisfy our guests by providing excellent service and to be able to exceed their expectations. I was also particularly... More

Wilmette, Illinois
Top Contributor
97 reviews 97 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a fabulous five star hotel. The staff is so very personable at all times. Lovely lobby area with a harpist playing certain times of the day. Rooms are so comfortable and a pleasure to stay in them. The morning breakfast has a wonderful selection to choose from. Can't go hungry as it all looks so delicious. There is... More

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NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Thank you for being our guest and for sharing your thoughts of the Jumeirah Carlton Tower with us. We appreciate your feedback since the continuous improvement of our product and services are highly important to us. I am particularly pleased that you found the service to be exceptional and our colleagues to be very personable. We always adhere... More

San Jose, California
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are a dedicated fitness person that likes quality room features (bedding, Nescafe coffee, amenities) then this is the place for you. Here are my top 4 things I liked about this hotel: 1.) Easy access to London because the Tube/taxies are widely available from here. 2.) Great fitness classes + great gym + Hyde Park for running ....all... More

Was this review helpful? Yes
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Thank you for being our guest and for sharing your thoughts of the Jumeirah Carlton Tower with us. We appreciate your feedback since the continuous improvement of our product and services are highly important to us. We are delighted to read that you had a great time with us and not only reward the comfort and features of... More

London, United Kingdom
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location but a bit overpriced. The gym is great and the pool. I have to say its a bit of a busy hotel where there is no quiet moment or place to relax. I would recommend staying in it if you don't mind paying and especially if you are not so familiar with the city

Was this review helpful? Yes
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Thank you very much for taking your time and sharing your experience here on Trip Advisor. Although I was very happy to read that you enjoyed your stay with us, especially our Health Club and Spa – The Peak and the location in the heart of Knightsbridge, I was concerned to learn that you found the hotel overpriced.... More

London, United Kingdom
Senior Contributor
48 reviews 48 reviews
44 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

London hotels aren't cheap so be prepared at the Carlton Tower, however the standard is very high. I have stayed here twice now and the beds are so comfortable you don't want to get out of them - lovely pillows as well. Very nice modern bathroom with large size Ren toiletries. It all feels very 5 star and luxurious Nice... More

Was this review helpful? Yes
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Thank you so much for taking the time to share your experience with us here on Trip Advisor. I was delighted to read that you enjoyed your stay, particularly your room, its facilities and comfort of the bed. It is our priority to make sure that our guests have a good night sleep and I am happy to... More

toronto canada
Contributor
18 reviews 18 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Upon arrival our room was not ready , we were quite disappointed as we had travelled from far . After speaking with the hotel manager , he was MOST accommodating and did his utmost to immediately provide us with a gorgeous room . This property is beautiful and in the best location with easy access to all of London .... More

Was this review helpful? Yes 1
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Thank you very much for taking your time and sharing your experience here on Trip Advisor. I was delighted to read that you enjoyed your stay at the Jumeirah Carlton Tower and I was extremely pleased to read that you found our service superb. We always strive to deliver excellent service, making sure that our guests are well... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel whilst in London for a conference. Lovely room with beautiful view of the Gardens. Positives: - Luxury, well designed generous sized rooms with comfortable bed - State of the art gym. - Friendly and helpful staff. Very attentive. - Complimentary water - Nice bathroom amenities - Lovely breakfast - Access: Easy to get to from both... More

Was this review helpful? Yes
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us here on Trip Advisor. I am glad to hear that you enjoyed your stay with us and had a good experience overall. It is lovely to know that you had time to try our facilities, we are particularly proud of The Peak Health Club, as well... More

Birmingham, United Kingdom
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you want to shop in Knightsbridge then this is a perfect location as you are quite literally just around the corner from the main drag of shops, and easily within 10 minutes of Harvey Nichols and the Tube station. The lobby and bar is very plush but I have to say the check in was over the top. My... More

Was this review helpful? Yes
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Firstly I would like to thank you for choosing Jumeirah Carlton Tower for your stay in London and for sharing your experience here on Trip Advisor. I am very pleased to read that you have truly enjoyed the location in the heart of Knightsbridge with all it has to offer. I am terribly sorry to hear that your... More

Suffolk England
Contributor
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 12, 2014

We had been looking forward to staying at the JCT for a long time and were attracted to the Jumeirah brand after 3 brilliant stays at their hotels in Dubai. We had a pleasant stay and the room was nicely furnished and modern but very small (this was disappointing as the hotel was not full and I thought the management... More

Was this review helpful? Yes 4
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Thank you for taking your time and sharing your experience here on Trip Advisor. I was pleased to read that you enjoyed your stay overall, especially your experience at the Rib Room Restaurant. Please kindly note that our prices are in line with other five star properties in London. I was concerned to read that you were disappointed... More

Zhengzhou
1 review
5 of 5 stars Reviewed July 11, 2014

I visited a friend at this famous Jumeirah hotel, the lobby, room and the restaurants are all stunning, staff are friendly and helpful. We had food at its chinoiserie restaurant, it is definitely one of my best experience in London . Jumeirah is the luxury from Middle East!

Was this review helpful? Yes
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us here on Trip Advisor. I was glad to hear that you enjoyed your stay with us, especially your room and the rest of the hotel facilities. Moreover, I was also extremely pleased to read that you enjoyed your experience at the Chinoiserie Restaurant and you found... More

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Additional Information about Jumeirah Carlton Tower

Address: On Cadogan Place, London SW1X 9PY, England
Phone Number:
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Jumeirah Carlton Tower 5*
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Also Known As:
Jumeirah Carlton Tower Hotel London
Jumeirah Carlton Hotel
Jumeirah Carlton London
Jumeirah Carlton Tower London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#27 Spa Hotel in London #53 Business Hotel in London #80 Luxury Hotel in London #105 Family Hotel in London #122 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
The five-star Jumeirah Carlton Tower is ideally situated amongst the boutique stores of Knightsbridge and Sloane Street. Each of the 216 rooms and suites have been designed with luxury in mind, each benefiting from complimentary high speed wired and wireless internet access. The hotel features three restaurants and bars; The Rib Room Bar & Restaurant, Chinoiserie and The Club Room. The Peak Health Club & Spa boasts state-of-the-art gym equipment, golf simulator, aerobics studio, award-winning treatments and 20m indoor pool. ... more   less 
Number of rooms
216

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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