We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jumeirah Carlton Tower

#89 of 1,050 Hotels in London
Certificate of Excellence
Hotel website
On Cadogan Place, London SW1X 9PY, England
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Jumeirah Carlton Tower
Professional photos View all
Browse nearby
Jumeirah Carlton Tower
Write a Review

427 reviews from our community

Traveler rating
    271
    101
    33
    11
    11
See reviews for
79
124
27
129
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (427)
  • Mar-May only
    (102)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (120)
All months
Poynton, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel was in a nice location not that far from harrods and in prime location London very clean and staff were lovely very helpful and always pleasant which is a nice thing to see as London is not the friendly of places. Reception staff were very helpful. Rooms were ok but I have stayed in the same quality if not... More 

Was this review helpful? Yes
Houston, Texas
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Fourth or fifth stay here over the last couple of years. Service is perfect. Very friendly reception by the doorman and front desk. Comfortable bed. Great products in the bathroom. Recently, email prior to arrival asking preferences, and then a personalized email confirming requests. Very well done.

Was this review helpful? Yes
Sheffield, United Kingdom
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We really liked the Jumeirah. The hotel balances the glitz that is so popular in the UAE with the old world traditions of Mayfair. We loved it! The location is particularly good - a short walk to Knightsbridge, Picadilly and Sloane Square - perfect! We loved the pool area and spent a couple of hours relaxing there - recommended. Hyde... More 

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Lovely Hotel ....but when i want a taxi i want a taxi not the conciege's friend driving a mini cab ...tut tut ...taxi rank outside also ....doesn't sit well with me and not a good reflection on the Hotel ...

Was this review helpful? Yes 4
JumeirahGroup, Head Concierge at Jumeirah Carlton Tower, responded to this review

Dear Kieron N, Many thanks for your review. We always practice the highest standards and offer the most appropriate form of transportation to all guests for their needs. Whatever transportation a guest requests is always delivered without question. In response to your review, we can state that the only option we offer to guests are the following: Hotel Limousine Service... More 

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

I used this hotel as a base camp while on business in London and the South of England, I had stayed here before while on course in London previously so remembered it well. My company had booked a standard room with breakfast but I enjoyed an upgrade which made the visit even more rewarding. This hotel staff were excellent and... More 

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Lobby is very plush, resembling many other hotels in the Jumeirah Group. The rooms are a very high quality and fitting for both commercial and leisure use. Full of technology such as dual music system for the bathroom and bedroom. However, the pool facilities were poor. The showers and water was very cold, and the hot tub feature was not... More 

Was this review helpful? Yes
england
Top Contributor
113 reviews 113 reviews
48 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 1 week ago

Another lovely stay at this wonderful hotel .warm greetings from the staff ,l Special treats of wine & chocolates to celebrate early birthday treat . Wonderful views over hotels key garden . Bed so comfortable we slept 10 1/2 hours ! Unprecedented . Can't wait to return Thanks to all for making us feel special

Was this review helpful? Yes
Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The most memorable thing about my stay here was the service, the colleagues. Everyone was so genuinely friendly, helpful and always cheerful! I had a meal at the Rib Room and this was a fantastic evening. The food was spot on and Giovanna (please forgive my spelling) made the evening, he was a great host, very charismatic and informative, so... More 

Was this review helpful? Yes
Liverpool, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

With this being my first stay in a Jumeirah hotel I was unsure what to expect. Upon checking in I was pleasantly surprised by the level of customer service given by the reception staff. A great first impression! The rooms were fresh and spacious for central London which always makes a business stay more productive and relaxing. I decided to... More 

Was this review helpful? Yes
Ledbury, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My (now) fiancé and I stayed here in the Garden Suite in January. We had an absolutely wonderful stay from the moment we checked in. The hotel was beautiful - our suite was stunning with a lovely view from our balcony. The bed was spectacularly comfy and absolutely vast. Being a petrolhead, I particularly enjoyed watching some amazing cars driving... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

103 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (69)
Viewed
Room/suite (20)
Viewed
Dining (8)
Viewed
Bathroom (7)
Viewed
View from room (8)
Viewed
Business center/function rooms (10)
Viewed
Hotel & grounds (4)
Viewed
1:40
Videos (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Room/suite (12)
Viewed
Dining (5)
Viewed
Hotel & grounds (8)
Viewed
View from room (1)
Viewed
Business center/function rooms (2)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...

Staying in Belgravia

Neighborhood Profile
Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities