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The Royal Horseguards

5.0 of 5 2 Whitehall Court, London SW1A 2EJ, England
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The Royal Horseguards
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2,483 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Royal Horseguards
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UK
Top Contributor
51 reviews 51 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed September 17, 2012

Stayed September 15th. Perfectly located, well appointed. Really enjoyable stay - though no coffee making facilities in the room we had and no volume on the TV in the bathroom (it was silent). Great, quiet nights sleep. Lovely breakfast. Will be returning.

Was this review helpful? Yes
HotelLondon, Manager at The Royal Horseguards, responded to this review

Thanks for the wonderful review and it is great to hear you will be returning!! Sorry you could not find the tea and coffee making facilities or the volume control for the bathroom TV. Next time you stay we will make sure you that you know where to find these items in the room , as no one wants to... More

Lincoln, United Kingdom
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 16, 2012

Great hotel, very impressive decor.fittings and layout, lives up to its' ratings. Hugely helpful & attentive staff - even posted on articles left in room. Good meals (breakfast especially & lunch). Great location next to Embankement (opposite The Eye), nearby Changing the Guard ceremony and mainline & tube stations; easily walkable to Strand, Trafalgar Sq and Theatreland. Only 1 gripe... More

Was this review helpful? Yes
HotelLondon, Manager at The Royal Horseguards, responded to this review

Thank you for your great feedback its always such a pleasure to read such wonderful comments. I could not agree with you more, we are located in a fantastic part of London with all the great sights so nearby. I'm sorry to read that one of your rooms did not have enough long hanging wardrobe space, I hope this was... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2012

I recently stayed here 3rd & 4th of September on my own to see the sights of London. To begin with, the location of the hotel cannot be faulted, it is less than a five minute walk to Embankment Station and embedded in a beautiful area of London, particularly major sights. I did a major portion of my touring on... More

Was this review helpful? Yes
HotelLondon, Manager at The Royal Horseguards, responded to this review

Thank you for your excellent comments, and most importantly that you would recommend us and choose to stay again with us. I am pleased that you found the hotel lovely and all that staff helpful and friendly. It is great to hear that your room offered all the comfort you needed after a busy day sightseeing. It sounds like you... More

London, United Kingdom
Top Contributor
916 reviews 916 reviews
178 hotel reviews
536 helpful votes 536 helpful votes
4 of 5 stars Reviewed September 15, 2012

The rate was a Springtime offer and so I decided to go for it. To be honest, the man in top hat and tails opening the front door isn't usually my style of hotel so I felt a little outside my comfort zone, but it is a welcoming place that is superbly located for wandering London yet is on a... More

Was this review helpful? Yes
HotelLondon, Manager at The Royal Horseguards, responded to this review

It is great to hear that you were able to take advantage of one of our promotional rates that we have available throughout the year. As you say our location is superb, right in the centre of London while having the advantage of being located on a quiet street so peace and rest can be on the agenda. I am... More

Littlehampton, United Kingdom
2 reviews
2 of 5 stars Reviewed September 14, 2012

All i wanted was a good nights sleep ready for a busy work conference the next day. The TV from the room next door was so loud i could hear it clearly 'til it was turned off about midnight. I appreciate that is perhaps not the hotels fault that my neighbours were hard of hearing. However, come 4am deliveries started... More

Was this review helpful? Yes
HotelLondon, Manager at The Royal Horseguards, responded to this review

May I thank you for taking the time to write your recent review. I am sorry to learn that you did not receive a peaceful nights rest with us. Please accept my apologies for the inconvenience caused by the noise issues encountered with the guests in the room next door to you plus early morning deliveries. May I also apologise... More

Newcastle upon Tyne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 13, 2012

We stayed at The Royal Horseguards as part of a large party to celebrate the birthday of a relative. The doormen and concierge staff were very welcoming, the interior reception area impressive - though lacked directional signage. On arrival at reception, my partner and I discovered we were the first of the party to arrive but were greeted by a... More

Was this review helpful? Yes 1
HotelLondon, Manager at The Royal Horseguards, responded to this review

Thank you for your comments. I am delighted that you received a warm welcome from our concierge team upon arrival. I am however concerned to learn that you did not receive the warmest of welcomes from our Reception Team. This should not have been the case and I can assure you corrective training is taking place to address this issue.... More

Oxford, United Kingdom
1 review
5 of 5 stars Reviewed September 13, 2012

This hotel is in a great position close to London Eye, Tate Modern, Trafalgar Square. Rooms are very comfortable and well equipped. Service is excellent and staff friendly and helpful. Will most certainly return.

Was this review helpful? Yes
HotelLondon, Manager at The Royal Horseguards, responded to this review

Thank you for your fabulous comments! We are indeed in a most enviable location close to some of London's top attractions. I am delighted to hear that your room was comfortable and that our staff exceeded your expectations in terms of service and friendliness. We look forward to seeing you again very soon. Kind regards, Bechir Messaoud Operations Manager More

Saint Louis, France
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 11, 2012

We stayed at the Royal Horseguard Hotel because our friends enjoyed it and because it was close to Waterloo Station in London. We loved it because it was classy, clean, and they really worked to make it a great stay.

Was this review helpful? Yes
HotelLondon, Manager at The Royal Horseguards, responded to this review

Thank you for the great review and it is always great to hear that other people have recommended us. We hope to see you again the next time you come to London. Kind regards, Bechir Messaoud Operations Manager More

New York
Contributor
12 reviews 12 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 11, 2012

We stayed in the Royal Horseguards in 2005 and returned this August. The hotel has been refurbished since our earlier stay and is in great shape. Service is very good and our room was large and comfortable, but required an upgrade to get a good sized room with an exterior view. The location can not be beat. Minutes from Trafalger... More

Was this review helpful? Yes 1
HotelLondon, Manager at The Royal Horseguards, responded to this review

Thank you for choosing to return to us again, we are honour. I am delighted that you approve of the refurbishment that has been carried out since your last visit and it is great to hear we have not disappointed you!! As you say, our location is just fantastic!! We are right in the heart of London with access to... More

Madrid, Spain
Top Contributor
76 reviews 76 reviews
65 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed September 9, 2012

We booked two superior rooms for 3 nights for a family trip. We got rooms facing to the street, as there are others facing to the interior. The hotel has the right level of luxus and comfort we paid for. The rooms look like new renovated, they are very big and although they have classical style you can enjoy all... More

Was this review helpful? Yes 1
HotelLondon, Manager at The Royal Horseguards, responded to this review

I am pleased to read that you and your parents enjoyed your stay with us, and found our location so convenient for your sightseeing. As you say we are in the centre of the city, while enjoying the luxury of being in a quiet and safe street. Thank you for your kind comments about our bedrooms. I am pleased you... More

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Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
The Royal Horseguards London, England

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