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The Royal Horseguards

5.0 of 5 2 Whitehall Court, London SW1A 2EJ, England
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Certificate of Excellence 2014
The Royal Horseguards
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The Royal Horseguards
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2,526 reviews from our community

Traveler rating
    1,643
    578
    189
    87
    29
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330
1,214
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374
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (677)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Once again I have stayed at the Horse guards and received the same warm welcome and impeccable service as I would expect from any top five star London Hotel. However, Gabi and his team seem to manage to always go above and beyond to make sure things run seamlessly. I always leave feeling relaxed. A great place and great service.... More 

Was this review helpful? Yes
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Gareth O, Greetings from London! Thank you for your wonderful review of your recent visit to the hotel. Your comment about the warm welcome and impeccable service you received is such a fabulous compliment as this is the genuine personality of the hotel and team. I would like to assure you I have shared your kind words and feedback... More 

Camberley, United Kingdom
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent one night here after a trip to the theatre. We go to the hotel early and left our bags so we could visit the Christmas fair at Southbank. By the time we got back out rooms were available and our luggage already there which was nice. The room was fairly small but just for one night wasn't bad... More 

Was this review helpful? Yes
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Calcitestar, Season’s greetings from London! Thank you for your detailed review of your recent visit to the hotel, your feedback is truly valuable to the team and I. Please be assured I have shared your comments with our Housekeeping Team and our Food & Beverage team to ensure these small details are being looked after to the highest standard... More 

Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for 1 night at the weekend and all was good. The reception looked great and had an amazing Xmas feel to it. Although we arrived at 10am, they still had a room ready for us. It faced a pretty bleak courtyard but given we were only there for one night that didn't really matter (they did offer us a... More 

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Brussels, Belgium
Top Contributor
393 reviews 393 reviews
86 hotel reviews
706 helpful votes 706 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Had a disappointing stay recently (after a better stay last April). The room was cold - the a/c didn't work properly, and had no sound insulation at all. The bed was small and hard. There was a horrible plastic curtain in the bathroom, of the type i would expect in a motel. The bathroom wasn't cleaned well and we did... More 

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Adelaide, Australia
Contributor
18 reviews 18 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we booked our parents for a nights stay here to celebrate our Dads 80th birthday and my sister and I arriving from Australia for a months stay with them in the UK. On arrival our room wasn't ready (which we knew would probably be the case) so we sat in the lovely gardens and had a drink. Unfortunately we had... More 

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horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear wells67, Season’s greetings from London all the way to Australia! Thank you for your fantastic review of your stay with us over the summer whilst celebrating your fathers 80th birthday! We very much enjoy celebrating these wonderful occasions with our guests and as you have mentioned, our Pastry team enjoy creating special sweet treats in order to send our... More 

1 review
3 of 5 stars Reviewed 3 days ago NEW

Myself and a friend stayed here for a night in December for a short break away. What a beautiful exterior and interior the hotel has and set in a great location. The hotel lobby was cosy with Christmas coming up. On arrival, the staff were attentive and helpful and we were in our room in no time. The room was... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Myself, mum and 7 year old daughter treated ourselves to a champagne afternoon tea here. What a treat this was. Staff were extremely attentive, explained everything to us. Advised we could ask for more if we wanted . My daughter had the child's cream tea. I can honestly say every morsel was exquisite !!! We asked for more sandwiches which... More 

Was this review helpful? Yes 1
Essex UK
Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for a night as part of a weekend treat for our daughters' 18th birthday. Arrived early, but Chelsea on reception was great - we had access to our room straightaway, so we could drop our bags off and be free for the rest of the day. Despite the lounge being fully booked, by the time we had got to... More 

Was this review helpful? Yes 1
Norwich, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I booked this hotel purely on the back end of reviews off this website. My first impression was good. We checked in early and the receptionist was very accommodating and managed to find us a room several hours earlier than scheduled. However that is where the goodness ends. I was somewhat concerned when I got into the shabby and unpolished... More 

Was this review helpful? Yes 2
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Lisa_Y_Jensen, Thank you for taking the time to review your recent visit to the hotel. I would like to sincerely apologise for the disappointment you experienced and assure you this is by no means the usual level of excellent service our team deliver to our guests. Please note I have discussed your comments regarding the downfalls in service your... More 

Zurich, Switzerland
Top Contributor
68 reviews 68 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We came for an express visit with a cramped schedule. However, the comfy hotel and attentive staff made us feel as if we were on holiday. The room is lovely, clean and well equipped. The bathroom holds a special treat: a rainforest shower head. Even though breakfast is not included and comes at a hefty price it is overwhelmingly rich... More 

Was this review helpful? Yes
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear cdrs, Greetings from London, all the way to Switzerland! Thank you for your delightful review of your recent visit to the hotel! I am overjoyed by your kind words and take your comments into great consideration. Your recommendation is truly wonderful to read and I hope we will have the opportunity to welcome you back for another ‘holiday’ the... More 

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Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
The Royal Horseguards London, England
Hotel Style:
#47 Romantic Hotel in London
#64 Luxury Hotel in London
#73 Business Hotel in London
#79 Family Hotel in London

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Westminster
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