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All 1,073 London hotels

The Royal Horseguards

5.0 of 5 Hotel   |   2 Whitehall Court, London SW1A 2EJ, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #79 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
cc_ccWood SF
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2,288 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (585)
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SF
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Clean and very quiet. Interior is very classic, used to be a Scotland Yard HQ, and you can feel the mysterious atmosphere (in a good way). The terrace is wonderful with a quiet and nice view. Staffs were extremely nice. I was hungry at 1am one night, and the staffs were willing to make me some kitchen snack even after... More

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Asheville, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We do appreciate we were amazingly lucky to get the river view for the lower price (I believe there are only 4 rooms in that price-class that look out onto the river), but everything about our stay was so amazing: the service: warm and friendly, 5 star without any snootiness, room tidying twice a day, turn-down service with clean bath-mats... More

Was this review helpful? Yes 1
Hertford, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Ambience, style, food and staff were all top notch. We stayed on a Saturday night. The room we were initially given was huge, but the view was awful, so I politely ask for another room if possible. Within 5 minutes the concierge was at our door with another room ready for us on the 5th floor, 559. Although the new... More

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Colchester, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from a great mid-week mini break at The Royal Horseguards, we have nothing but fantastic memories from the moment we walked through the door on arrival, to collecting our bags at the end of our trip nothing was a problem, the staff are very welcoming and the rooms are wonderful we were fortunate to have a... More

Was this review helpful? Yes
RHG_London, General Manager at The Royal Horseguards, responded to this review

Dear John H, Thank you for taking the time to review your recent experience at the hotel. Your kind words are truly valuable to myself and the team, whom I am exttemely proud of. I would like to assure you I have shared your feedback with them, we hope we will be able to welcome you both back in the... More

Peachtree City, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location is perfect……..walking distance to many sights; Buckingham Palace, Westminster Abbey, 10 Downing Street, Churchill's war rooms. The staff is very friendly and helpful. Breakfast buffet is pricey, but plentiful and tasty. Our room was quite small with a standard double bed. Very nice furnishings with a great view of the i.

Was this review helpful? Yes 1
RHG_London, General Manager at The Royal Horseguards, responded to this review

Dear John C, Thank you for taking the time to review your recent visit to the hotel, I am sorry that you were slightly disappointed with the size of your bed and can assure you we would have been more than happy to allocate you a different room if we were able to at the time. The hotel is in... More

Paris
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great loation : in the middle of everything but in a very quiet street. Great staff : everybody was kind, helpful and available. Great Room : beautiful spacious rooms with everything you need. Great public area : nice decoration, beautiful furniture. Great services : free wifi and computer & printer available. Great Bar : quiet and elegant. I will definitly... More

Was this review helpful? Yes
RHG_London, General Manager at The Royal Horseguards, responded to this review

Dear BenandVendredi, Thank you for taking the time to review your recent visit to the hotel with friends. I am very touched by your kind comments and would like to assure you I have shared your praise with the team. It is our highest priority to ensure all guests receive a warm service and are as comfortable and relaxed as... More

Richmond, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My family and I decided a weekend getaway in London and chose this hotel for its location and reputation. We had an absolutely delightful stay. I travel for a living and stay in some wonderful hotels around the world, but this one will be at the top of every list I'd make. The location is wonderful (on the Thames, next... More

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Karlovy Vary Region, Czech Republic
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel has nice location, we had room with wiew to London Eye. Accommodation was nice. First day we arrived, we sit at free table in lobby and it came waiter and said, this table is reserved ( on table was not reservatin ). So we sit to another table and order cappuccino, fresh juice and selection of cheeses. Waiter... More

Was this review helpful? Yes 2
WEST MIDLANDS
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here many times and this hotel never fails in customer service pleasant friendly staff excellent food and the most sumptuous bedrooms always keeping up with the latest technology we are always looked after so well wonderful

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RHG_London, General Manager at The Royal Horseguards, responded to this review

Dear LYNNE P, Thank you for your kind review regarding your recent visit to the hotel. We enjoy nothing more than welcoming back a familiar face, your loyalty is truly important to us and we will work our hardest to ensure all guests are as relaxed and as comfortable as possible. Please be assured I have shared your kind words... More

Mobile
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Royal Horseguards provided excellent service from the moment that we arrived excluding one trip to the lounge area, which wasn't the best. Overall the hotel was excellent from the public areas to the dining room to the room. Since our inbound flight arrived at 7:30 AM we arrived at the hotel quite early and were able to leave our... More

Was this review helpful? Yes 1
RHG_London, General Manager at The Royal Horseguards, responded to this review

Dear Keith J, Thank you for taking the time to write a review regarding your recent visit to the hotel. Your kind words are truly valuable to the team and I would like to assure you I have shared your praise with them. However, I am sorry to read you felt disappointed with the service you received in the Lounge,... More

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Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Royal Horseguards 5*
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
The Royal Horseguards London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#52 Romantic Hotel in London #57 Business Hotel in London #65 Luxury Hotel in London #100 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 
Number of rooms
282

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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