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The Royal Horseguards

#64 of 1,055 Hotels in London
Certificate of Excellence
5.0 of 5
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2 Whitehall Court, London SW1A 2EJ, England
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The Royal Horseguards
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Ranked #64 of 1,055 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
James M Wigan, United Kingdom
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2,887 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wigan, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent Hotel with equally excellent staff. We stayed in an Executive room which was better than we expected. the buffet breakfast was good and dinner, although little pricey, was worth it. Looking forward to our next visit.

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London, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

It's a shame. Horseguards it's a beautiful hotel and lovely people from doorman, concierge, reception, bar but NOT the restaurant. We were queuing for breakfast at 06.30 morning which is the breakfast time and found the restaurant dark, lights switched off and staff running behind the scene preparing breakfast. We are approached by Claudia?? Italian accent, way too late after... More 

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Preston, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

A mark of supreme customer service is how hotel staff respond when things don't go entirely to plan. Royal Horseguards know how to put things right! Initially given a room without a bath as requested (I needed one as running the London Marathon) the hotel staff tried to find me another room swiftly. Not only did I get a bath,... More 

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San Francisco, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Upon arrival the doorman greeted us with a smile and assurances that he would take care of them for us. Mo at the counter checked us in with efficiency all the while looking for ways to help us enjoy our trip. The bags followed us up to our room which was a bit smaller than we had anticipated but was... More 

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horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear PMTom, Greetings from London to California! Many thanks for taking the time to share your review of your recent stay with us at the Royal Horseguards Hotel. I am delighted that you had a wonderful stay with us and that the team made you feel welcome from the moment you walked in; that is what it is all about.... More 

Stoke-on-Trent, United Kingdom
2 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Staff were amazingly friendly and helpful, the room (executive double) was lovely and the food exquisite. The atmosphere was refined yet relaxed and we were made to feel very welcome. We loved every minute of our stay and hope to go again soon.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear ChristineHill2014, Thank you so much for your kind review regarding your recent experience with us at the Royal Horsegurads Hotel. I am delighted that you had a wonderful stay with us and that the team made you feel so welcome; we wouldn’t want it any other way! I have shared your kind comments with the team regarding the room,... More 

Ashby de la Zouch, null, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This truly is a beautiful hotel in a superb location. Staff very polite and obliging. the restaurant staff were very attentive especially Rosy who made us feel very special. Wonderful clean and comfortable room on the first floor with stunning views over the Thames, our stay here was altogether exquisite.

Review collected in partnership with this hotel

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horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Rod T, Thank you so much for your kind review of your recent experience with us at the Royal Horseguards Hotel. I am pleased that you had a wonderful stay on your 65th birthday in one of our bedrooms that overlook the River Thames and the London Eye. Please be assured I have shared your wonderful comments with the... More 

Winston, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wonderful stay for a mother/daughter one night break. The staff are fantastic, best breakfast ever and the view from our room was amazing. My mother was treated like the queen. We arrived early so the room wasn't ready yet, bags whisked away and shown to the terrace for a lovely lunch . Staff so helpful with information and suggestions, they... More 

Review collected in partnership with this hotel

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horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Lucy M, Many thanks for taking the time to share your kind and thoughtful review regarding your recent experience with us at the Royal Horseguards Hotel. I am delighted that you had a great stay with us and that you found the view from your bedroom amazing. Your comments echo exactly the experience we wish for our guests and... More 

Billericay
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

My son and girlfriend booked the restaurant for my 50th. Staff .... Kazim Tito and Rosy were fantastic. Food was beautifully cooked the Italian wine Rosy recommended was superb and we would thoroughly recommend visiting the hotel restaurant. Well done my wife and I were very impressed

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horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Paul D, Many thanks for providing us with your kind review of your recent visit to our One Twenty One Two Restaurant at the Royal Horseguards Hotel. I am delighted that you had a wonderful dining experience for your birthday treat. I have shared your kind and thoughtful feedback with our Food and Beverage Operations Manager with regards to... More 

England
Top Contributor
122 reviews 122 reviews
48 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just because you're paying upwards of £200 to stay here, don't expect daylight to be included in your room. The initial room we were allocated had an obscured window because it looked out into a shaft or something similar. When I complained I was told that some customers prefer it because they like privacy!!! Who are they trying to kid.... More 

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horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear bramleysmom, We appreciate the effort in sharing your experience with us and these feedbacks will definitely play a big part in making necessary improvements for the hotel. I have shared your wonderful feedback with the team regarding the excellent service and the variety of breakfast we have to offer to which they were all equally pleased. Indeed we are... More 

Whitchurch, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very well appointed in a fairly old fashioned and comfy way. Everything is top notch, great food, lovely very well appointed rooms, that are quiet and relaxing. Very professional and efficient staff. It's at the top end of the price range but you do get what you pay for.

Was this review helpful? Yes 1
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Graeme B, Thank you so much for your short yet sweet review regarding your recent stay with us at the Royal Horseguards Hotel. I am delighted that you had a great stay with us. I have shared your kind feedback with the team who were all equally pleased with your comments. We hope to have the opportunity to welcome... More 

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Executive Child Friendly Twin with Interconnecting King Room (63)
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Executive Double Room with River View (64)
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Executive Double Room with Street View (61)
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Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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