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All 1,073 London hotels

The Royal Horseguards

5.0 of 5 Hotel   |   2 Whitehall Court, London SW1A 2EJ, England (Mayfair / St James's / Piccadilly / Green Park )
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88%
Ranked #66 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
EasyEd81 Arequipa, Peru
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2,260 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arequipa, Peru
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I actually unknowingly booked a room at The Royal Horseguards through a 3rd party website. Needless to say I was more than pleasantly surprised. The Horseguards is among the top hotels I have ever stayed at in terms of luxury, hospitality and overall satisfaction. They didn’t earn a 5 star rating by accident. The location and history of the building... More

Was this review helpful? Yes 1
Neath, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Spotlessly clean hotel with friendly, very efficient staff. Good sized rooms , well equipped even had a television in the bathroom. Bed was very comfortable, We did experience a lot of difficulty connecting to the free Wi-Fi, in fact it was very poor. Breakfast was absolutely superb and the décor and ambience of this hotel is very special. It is... More

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HotelLondon, General Manager at The Royal Horseguards, responded to this review

Dear DARSUE1973, Thank you for your review of your recent visit to the hotel. I am pleased to read of your enjoyable experience with us and would like to apologise for the difficulties you experienced with the Wi-Fi, we are very much reviewing your comments to ensure our guests are receiving the very best, efficient service. Our location is undoubtedly... More

Schenectady, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed four nights in July, 2014. We had a river view room and although we could just barely see the river through the trees, we did have a fantastic view of the London Eye. The room was luxuriously appointed, the bed was reasonable comfortable and the climate controls were good. We had a balcony and I was disappointed that... More

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HotelLondon, General Manager at The Royal Horseguards, responded to this review

Dear Tree-Fiddy, Thank you for your review of your recent experience at the hotel. Summer is a fantastic time of the year to visit London and I am so pleased to read you had a wonderful stay with us. We do have some wonderful views from the hotel of the London Eye, especially at night when it is lit up.... More

Fairfax County, Virginia
Top Contributor
69 reviews 69 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We did have a street view and a balcony. We couldn't open the doors because the old building wasn't up to code on new standards. If you stay here ask for a river view if there is one. The hotel claims to be on the river but I guess only the Queen can see it. Make sure you know what... More

Was this review helpful? Yes 2
HotelLondon, General Manager at The Royal Horseguards, responded to this review

Dear Empathy, Thank you for your review regarding your recent visit to the hotel whilst participating on a Tauck Tour. I can assure you that all of our guests are of top priority to us and I am sorry that you felt you were put in a ‘run of the mill’ room; this is by no means our intentions. May... More

Boston, Massachusetts
Contributor
18 reviews 18 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I spent 5 days at The Royal Horseguards in June 2014 and could not have been happier with my visit. I was born in London, but raised in Boston. Any time I've returned to London, I've been disappointed by how small my hotel rooms have been- The Royal Horseguards changed that. My room was spacious and had amenities I didn't... More

Was this review helpful? Yes 3
HotelLondon, General Manager at The Royal Horseguards, responded to this review

Dear MBOst0n, Thank you for your wonderful review and great photos! We do enjoy seeing our guests’ experiences through their eyes. We are surrounded by beautiful London heritage and strongly hold onto our elegant traditional style whilst tailoring to our international guests needs. Please be assured I have passed your kind comments onto the team who very much enjoy hearing... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We arrived and stayed for one night but wish it could have been longer. From the front door the staff were lovely and we were made feel very welcome. The rooms were very comfortable and all the lovely touches from Royal Doulton china cups and saucers to the t.v in the shower made our stay feel very special . Our... More

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HotelLondon, General Manager at The Royal Horseguards, responded to this review

Dear Alisonandgoober, Thank you for your kind feedback regarding your recent visit to the hotel. Our aim, as a team, is to ensure all our guests feel like they in a ‘home from home’ from the beginning to the end of their stay in London. We certainly have one of the best views in London, especially when the London Eye... More

Leesburg, Virginia
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I recently enjoyed a one week stay at the Horseguards and found our room, the hotel amenities, staff and especially the location excellent. Although only half a notch below a true five star hotel, the Horseguards is a tastefully decorated, comfortable hotel with a very helpful concierge and attentive staff. The real benefit, though, is the location--and... More

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HotelLondon, General Manager at The Royal Horseguards, responded to this review

Dear Buffy1958, Thank you for your review of your recent visit to the hotel. The location is second to none; we are in walking distance to some of London’s great attractions, shops, theatres and many more destinations. I hope that you were able to enjoy the sights of London in some of the glorious sunshine we are having at the... More

Senior Contributor
21 reviews 21 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed in this hotel again for pleasure as part of a recent visit to London to see a concert. This hotel always delivers on quality and service. The breakfast is always amazing and the location is perfect. It can be busy when full, obviously, but it never seems to detract from the enjoyment. The bar is civilised, but cannot comment... More

Was this review helpful? Yes 1
HotelLondon, General Manager at The Royal Horseguards, responded to this review

Dear Portised, Thank you for your very kind review regarding your visit to the hotel last winter. I hope you had an excellent time at the concert and it’s wonderful to know the enjoyment continued for you, here, at the hotel. The building is an elegant, impressive structure that holds a huge amount of history. We are very proud of... More

Contributor
19 reviews 19 reviews
5 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our second stay. Our first, a couple of years ago in December, was faultless. Our second stay in June was again fantastic. The staff make this hotel outstanding. It also boasts a fantastic location, which can be appreciated all the more from the London Eye which is very close. Our children were made to feel very welcome and... More

Was this review helpful? Yes
HotelLondon, General Manager at The Royal Horseguards, responded to this review

Dear L13eaw, Thank you for your review regarding your recent visit to the hotel. We very much enjoy welcoming families to the hotel, what better way to explore London in the summer than with your family by your side! We have some great entertainment surrounding us such as the London Eye, theatres and shops, all within safe walking distance. I... More

Cirencester
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Firstly, staying at this hotel is always a pleasure and the service is generally first class, however having stayed at the Royal Horseguards on 7-8 occasions, I was disappointed on my last visit to be asked by the check in staff if it was my first visit.I would have thought by now that the hotel computer system would be able... More

Was this review helpful? Yes 2
HotelLondon, General Manager at The Royal Horseguards, responded to this review

Dear harribo64, Thank you for your review of your recent visit to the hotel. I am sorry that your last visit with us started on a disheartening check in. We very much enjoy welcoming back familiar faces and our Front of House team are usually quite efficient at recognising previous guests through the system. However, on this rare occasion I... More

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Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Royal Horseguards 5*
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
The Royal Horseguards London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#40 Romantic Hotel in London #55 Luxury Hotel in London #58 Business Hotel in London #79 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 
Number of rooms
282

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