My husband and I have stayed at The Royal Horseguards on a number of occasions during the past 10 years. When we first encountered it in the late '90s, it was sorely in need of upgrading and repair. During our most recent visit, we noted that the hotel is under new management and perhaps the nicest place we've stayed in... more

Stayed here for a conference. The staff were great and after a glitch with the room alocation were very helpful and attentive. The breakfast was huge with such a vast choice it was hard to tear ourselves away and get to our conference. They were also good with their advice on getting to and from Heathrow. We had some problems... more

We went to London for work and extended the stay over the weekend for leisure. The Royal Horseguards was an excellent hotel - we have a new London favourite! Within 10 mins walk of Trafalgar Square, it is very easy to get to any main attraction in the city, and it is about 3 mins walk to Embankment Tube. Lovely... more

The hotel was fairly recently refurbished and given a 5-star rating but we were sorely disappointed with the level of service, particularly the concierge. If you're hoping to make reservations for dinner, I suggest you do your own research and make the call yourself. We requested in the late afternoon for their assistance in making reservations for dinner and waited... more

In short, its a great hotel, I upgraded to a room with a river view - to me that's a must. Also go for rooms higher up to get a better view and stop the trees blocking the view. TV in the shower, plush furnishings, even the doorell is very likable. Maybe a bit on the expensive side, but is... more

nice building, nice location, well-appointed room. However, technology was complete let down. Both bed-side lights did not work (probably just broken light bulbs bit still...) Worse, the wifi did not work for 2 days. spend 40 mins on the phone with the helpdesk, who were friendly but couldn't resolve the issue. it wasn't my computer as i used wifi everywhere,... more

I stayed at this hotel for a one night business trip, and was very impressed. The location on the Embankment right opposite the London Eye is spectacular. Rooms are very well equipped and comfortable with wonderful views if you request a river facing room. The hotel really excels with its service, particulally the front of house staff who really make... more

A very nice, classy hotel right near the Thames, Big Ben, houses of parliament etc. Excellent breakfast service. Watch out though for the 'inside' rooms: they are just as luxurious as the rest but you have a view on - well - nothing. A bit depressing. Got myself an easy and very cheap upgrade to a room with riverside view.... more

Stayed 3 nights on business. I had a nice room with view of the river Thames and London Eye. The room was spacious with a lot of nice details: IPod docking, TV in bath tub, European electric outlet. Excellent location: two minutes walk to Embankment underground station, five minutes walk to Trafalgar Square and 10 minutes to Big Ben. more