This was our first visit to the Royal Horseguards- but certainly won't be our last. From the gentleman sweeping the door open for us as we arrived, to the lovely man who checked us in, through to the breakfast staff and concierges, the staff were polite, efficient and charming. We arrived early, at about 12.30pm and we weren't expecting to... more

This is a really nice hotel with excellent rooms, staff and location. However, I felt ripped off when the hotel converted my bill from pounds to $USD and failed to mention the fine print of "exchange rate mark-up of 3.5%." This mark-up was not mentioned at check-out and unfortunately I didn't notice it until I arrived back in the states.... more

The hotel is pricey, but quite luxurious. The location is great, it is within walking distance for many historical sites and close to the undergound. more

Lovely Hotel in a great location. Good sized room with first rate furnishings and fittings. Check in staff very helpful and courteous. Would definitely recommend. more

We stayed at the Royal Horseguards hotel for one night - Hallowe'en in fact. We had managed to snare a special discount price - I think it was about £160 including breakfast - which was pretty impressive. Perfect location. We had a room at the front and could see the river and the London Eye. Very short walk from Embankment... more

The re ferb has taken away the character, we had to wait until late afternoon, long after the 2pm checkin time to get our rooms, (3 of them,) had to go to the theatre in the clothes we had travelled in for hours. Not what you expect, have stayed before but not again. Beware, dont rely on timings you may... more

We are in the midst of spending 8 days at this property. It is our second visit to London -- the first was in 1996 -- and we were so impressed with the physical facilities that we canceled our reservation at the Ritz where we were going to finish up our stay for the last half of our visit (we... more

We stayed at this hotel after reading many positive reviews. I chose a Premium Club King which is supposed to have a "splendid view of the Thames and London Eye". The first room shown was completely grown in by the foliage on the trees and was very dark. As was the second room. We were finally allocated a room on... more

We were impressed with this hotel from the moment we walked through the doors - very polite, friendly, professional service in beautiful surroundings. The first night our neighbours were extremely noisy and when we complained we were offered a new room which turned out to be an upgrade! The hotel is in an excellent location - quiet (although there are... more