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Executive Rooms London Kensington

3.0 of 5 9 Knaresborough Place | Earl's Court, London SW5 0TP, England (Formerly Shaftsbury Executive Rooms London Kensington)
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Executive Rooms London Kensington
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Executive Rooms London Kensington
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77 reviews from our community

Traveler rating
    3
    19
    16
    19
    20
See reviews for
2
31
7
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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  • All months
    (77)
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    (18)
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    (21)
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    (22)
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    (16)
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Annandale
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was recommended to this property by a business colleague and initially I was a little disappointed with the room in the main building above reception. The room was tiny with little water pressure in the shower and suffered a fair amount of noise from the tube railway line below. But I was so tired I slept pretty well in... More

Was this review helpful? Yes
naveen c, Front Office Manager at Executive Rooms London Kensington, responded to this review

Dear Guest, Greetings! Thank you very much for sparing your valuable time to share your encouraging feedback through TripAdvisor. The team and I are very happy to receive your very good feedback and to note that your experience at our property was great. We truly share your good experience and excellent comments and give your wishes on behalf Rajni to... More

St. Catharines, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

went with my school, for a class trip. Staff was very nice and accommodating, and i know how a group of students can be working in a hotel myself. Near underground and some nice cafes and shops. recomended

Was this review helpful? Yes
naveen c, Front Office Manager at Executive Rooms London Kensington, responded to this review

Dear Guest, Thank you very much for sparing your valuable time to share your encouraging feedback through TripAdvisor. The team and I are very happy to receive your very good feedback and to note that your experience at our property was great. We truly share your good experience and excellent comments with and give their wishes on behalf of you.... More

Dubai
1 review
3 of 5 stars Reviewed 4 weeks ago

Can't fault the location, it's great. 5 minutes walk from Earl's Court station and in a very nice neighbourhood. But definitely on the expensive side to say that there is no wifi in the hotel rooms, a TV which showed 3 channels and could barely make out what was on and no flexibility with having a slight early check in.... More

Was this review helpful? Yes
naveen c, Front Office Manager at Executive Rooms London Kensington, responded to this review

Dear Guest, Thank you for staying with us, We apologise for the inconvenience caused to you in regards to the room Wi-FI, TV, early check-in service and the room facilities. Regarding the Wi-Fi, it works only in the reception and lobby area only and wired connection is provided in the rooms, in regards to the early check-in we always try... More

Calgary, Alberta, Canada
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed from August 28th until Sept. 2/14. The rooms are quaint but larger than most I looked at. Nice hardwoods stairs in halls and in room on doors etc. Room maid efficient and very thorough. Front desk staff could not do enough for you. They sent me a email with direction to the hotel from the train station coming... More

Was this review helpful? Yes
naveen c, Front Office Manager at Executive Rooms London Kensington, responded to this review

Dear Guest, Thank you very much for sparing your valuable time to share your encouraging feedback through TripAdvisor. The team and I are very happy to receive your very good feedback and to note that your experience at our property was great. We truly share your good experience and excellent comments with and give their wishes on behalf of you.... More

1 review
1 of 5 stars Reviewed September 15, 2014 via mobile

As we first arrived, the staff didn't greet us they just stared. The women made us feel very constable and looked me up and down multiple times. No one said 'have a nice stay' we then got taken to another building, as we waiting for the lift there was a dirty plunger on the floor. We was on floor two... More

Was this review helpful? Yes
naveen c, Front Office Manager at Executive Rooms London Kensington, responded to this review

Dear Guest, Thank you for posting a review on Tripadvisor, We apologise for the inconvenience caused to you in regards major issues mentioned by you. we have noted the contents in your message and we are investigating all issues mentioned by you with our professional team and and investigation is underway. A major refurbishment is planned by our management and... More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 3, 2014

This hotel was advertised as 4 star. It is nothing like that, more like 1 or 2 star. We booked a Superior Double room. When we arrived, fairly late at night, we were taken to a room that was barely big enough for the bed. The bathroom was tiny and there were virtually no amenities. It was to late to... More

Was this review helpful? Yes 1
naveen c, Front Office Manager at Executive Rooms London Kensington, responded to this review

Dear Guest, Thank you for posting a review on Tripadvisor, We apologise for the inconvenience caused to you in regards major issues mentioned by you. we have noted the contents in your message and we are investigating all issues mentioned by you with our professional team and and investigation is underway. A major refurbishment is planned by our management and... More

Newark-on-Trent, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 29, 2014

As a regular guest at the Executive rooms I think that there is some confusion in previous reviews. I do know that many guests' bookings get swapped into the "Townhouse" (now the Park Grand London Kensington) or sometimes other hotels in the group. This has never happened to me so I cannot comment. However there does seem to be some... More

Was this review helpful? Yes 1
naveen c, Front Office Manager at Executive Rooms London Kensington, responded to this review

Dear Guest, Thank you for staying with us, We apologise for the inconvenience caused to you in regards to the room size,service and the room facilities and confusion in between the 3 buildings. Our buildings are of Victorian style and some of the rooms are designed according to the dimension and nature of the building.I am sorry to hear that... More

1 review
2 of 5 stars Reviewed June 7, 2014

The room was so small you could not walk around the bed. There was no where you could lie down an average sized suit case. Everything was small, I'm 5 ft 8 and my feet hung out the bed. I could not easily fit in the shower (and I'm not fat!), I couldn't bend down to pick up the shampoo... More

Was this review helpful? Yes
naveen c, Front Office Manager at Executive Rooms London Kensington, responded to this review

Dear Guest, Thank you for posting a review on Tripadvisor, We apologise for the inconvenience caused to you in regards major issues mentioned by you. we have noted the contents in your message and we are investigating all issues mentioned by you with our professional team and and investigation is underway. A major refurbishment is planned by our management and... More

Penarth, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 1, 2014

Spent a couple of days midweek here and was pleasantly surprised after reading previous reviews. The room was a little tired; small area of wallpaper peeling from wall, few rust patches and watermarks in bathroom, television signal was not very good and had only 2 channels. However, this did not spoil our stay at all as we were using the... More

Was this review helpful? Yes 1
naveen c, Front Office Manager at Executive Rooms London Kensington, responded to this review

Dear Guest, Thank you very much for sparing your valuable time to share your encouraging feedback through TripAdvisor. The team and I are very happy to receive your very good feedback and to note that your experience at our property was great. We truly share your good experience and excellent comments with and give their wishes on behalf of you.... More

Bangkok, Thailand
1 review
4 of 5 stars Reviewed May 14, 2014

Before i booked this hotel via by last minute i didnt check the hotel review on trip advisor after i read the review i was shocked and worried about the hotel. But in reality i had spend 3nights there. It was very good. No voice from tube at all and the room was clean. Suitable for the price. I stayed... More

Was this review helpful? Yes
naveen c, Front Office Manager at Executive Rooms London Kensington, responded to this review

Dear Guest, Thank you very much for sparing your valuable time to share your encouraging feedback through TripAdvisor. The team and I are very happy to receive your very good feedback and to note that your experience at our property was great. We truly share your good experience and excellent comments with and give their wishes on behalf of you.... More

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Additional Information about Executive Rooms London Kensington

Address: 9 Knaresborough Place | Earl's Court, London SW5 0TP, England (Formerly Shaftsbury Executive Rooms London Kensington)
Location: United Kingdom > England > London > Earls Court
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Executive Rooms London Kensington 3*
Number of rooms: 14
Reservation Options:
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Also Known As:
Executive Rooms London Kensington England

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