Thank you for writing a review on our hotel. We love our location and the views from our rooms are great, aren’t they. For Christmas shopping this is a wonderful place to be. We hope to see you again soon. Amanda Camarinha Executive Office

Thank you for your review. It's great that you acknowledged the efforts of our staff - we really appreciate that. And I'm pleased you liked the area in which we are located. It's an extremely expensive neighbourhood and so we like to think our standard accommodation offers a great price for which it becomes possible to stay in an exclusive...

Thank you for your review. It's great to see you enjoyed our hotel. For people who like shopping but dont want to use their spending money on five star hotels we aim to offer the perfect location and good value. We hope to see you again - let me know if you want to come back and I would be...

It is always great to receive positive feedback. Thank you very much for your review. The team would be delighted to welcome you back when visiting London again. Come back soon ! We look forward to see you again Amanda Camarinha Executive Office

Thank you for your review. We are delighted to hear positive feedback but note your comments on the internet. We do offer a business centre aswell as in-room internet facilities but remain sorry that the facility was found to be lacking. Thank you for choosing Millennium Knightsbridge. We hope to see you again Amanda Camarinha Executive Office

Thank you for your review. I'm so pleased you had a good experience at our hotel. Knightsbridge is an exclusive area and we hope to offer a good value in a five star neighbourhood. I hope you do come and visit us again. Please let me know if you do and I'll be pleased to help make arrangements. Amanda

Thank you for your review. We will do our best to look carefully at your comments and learn what we can to make improvements. Certainly we do offer larger "Club Plus" bedrooms still at competitive prices. I'd recommend them, especially ideal for those staying longer in London and preferring the exclusivity of a Knightsbridge location. I hope you had a...

Thank you for your review. Although we aim to offer good value in Knightsbridge with our standard accommodations we also offer a variety of higher category, larger room types at competitive prices. I am only too sorry our front desk staff were not able to respond more appropriately to your question and offer an alternative for you. I apologise for...

The occurrence of this regrettable incident is of concern to the Hotel’s management. The Hotel management team’s swift response to the incident and the CCTV systems in the Hotel’s public areas have been of assistance to the Hotel and the relevant law enforcement authorities to better understand the nature of events which took place whilst the bag was in the...