We went to winter wonderland in Hyde Park last year and stay here. The only good thing about the hotel is it's location. The rooms were dire and in serious need of a refurb and we made the mistake of eating in the restaurant which was not good at all and did the same for breakfast which was average and...
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Thank you for your comments and I am pleased to inform you that we have reviewed and invested in our breakfast offering and presentation this year. I am also delighted to let you know that we have introduced a new Mediterranean concept into the restaurant, from which we are receiving very positive feedback. I do hope that we will have...
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Tis hotel is certainly in a good spot but other than that, very little to recommend it. Our room was smaller than an inside cabin on a ferry. The TV was the largest thing in the room, the bed was extremely small and also very uncomfortable, the pillows were like bricks and the walls paper thin as could hear next...
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Your feedback is very much appreciated. The TV you mention was part of our refurbishment programme earlier in the year and we are now in the process of replacing the beds in our rooms. I do hope that I will have the opportunity to welcome you back in the future.
Kind regards
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Very nice, clean and friendly staff. Our 10th floor room had a great view of the city. Great location on Sloan street, one hi end designer shop after another and Harrods Dept store right behind us here. The Knightsbridge train stop on the Piccadilly line goes easily to the airport and all over the city.
We checked in April 10-15...
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I am delighted to read that you enjoyed the service conveyed to you by my team whilst staying with us and that you found the hotel ideally situated. I look forward to welcoming you back to the Millennium Hotel Knightsbridge in the future.
Kind regards
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Great stay at this hotel. The room was beautiful and the staff members were incredibly nice and attentive. I had a problem with the hot water, called the front desk and maintenance was there within 5 min. I asked the consierge if he had a menu for a Lebanese restaurant that delivers, he did not so he left the hotel...
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Thank you for your kind review which has been shared with my team. I am delighted to hear that "Ask Alfred" our children's package was received so well by our younger guests. I very much look forward to welcoming you back to the Millennium Hotel Knightsbridge on your next visit to London.
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It was not the first time that I stayed at this hotel. Due to the reasonable price and the excellent location I have stayed 3-4 times in the past. This time though was definitely the last one! The room we were given was cramped for one person, two was overload! The maid forgot to clean the room one of the...
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I am disappointed to read your review and of your dissatisfaction with your recent visit. Should you wish to discuss this further, I would be delighted if you would contact me directly.
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Spent 4 nights in the hotel with family and relatives and enjoyed almost every minute of it. The central location was a given but the excellent service and hospitality of the staff was something that was not expected. Except for one instance during breakfast when an overzealous employee appeared to be more concerned about the headcount (he was wrong) than...
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Thank you for your feedback regarding your recent stay with us. I am pleased to hear that you enjoyed your visit to the hotel and your comments regarding my team have been shared with them and Tom. I do hope I will have the opportunity to welcome you back to the Millennium Knightsbridge in the future.
Kind regards
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This hotel is in the heart of London and a paradise location if you enjoy shopping. We had a Club Room which was adequate in size and for a change both the bed and pillows were really comfortable!
The hotel was nice and quiet and the staff very efficient and pleasant.
I have nothing bad to say about this hotel...
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Thank you for your kind review and I look forward to welcoming you back to the Millennium Knightsbridge.
Kind regards
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Rooms are quite small (but then, as most Central London rooms). They are a bit over priced- especially in the summer; but it is in a great location- close to the Knightsbridge underground as well as Harvey Nicks, Harrods & the HTB church on Brompton Road- in addition to some amazing shops, restaurants & cafes. Very friendly people & a...
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Your comments are very much appreciated and I have shared them with my team. I very much look forward to your return visit to the Millennium Knightsbridge.
Kind regards
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I arrived from France via Eurostar. After connecting with the tube to Knightsbridge, it was a VERY pleasant short walk with bags to the hotel. The hotel is indeed truly in the heart of the most exclusive shopping anywhere. But for me the access to the tube and being able to walk to some great museums is even a better...
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I am delighted to read your review and that you not only enjoyed your stay with us at the Millennium Knightsbridge, but also the local area in which we are situated. I do hope that we will have the opportunity to welcome you back in the future.
Kind regards
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i had to get away from my flat for a few days due to reconstruction and I work in Harvey Nichols so I thought it would be a splendid idea to stay in the Millennium right across the way- but this place was so over priced. The rooms were so small. The food was so bad. And the service was...
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Thank you for your feedback and sharing your comments with us. I am sorry to read that your stay with us was not to your satisfaction; please feel free to contact me directly to discuss your experience.
Kind regards
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