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BEST WESTERN Mornington Hotel

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12 Lancaster Gate | Westminster, London W2 3LG, England
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BEST WESTERN Mornington Hotel
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BEST WESTERN Mornington Hotel
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381 reviews from our community

Traveler rating
    97
    182
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I've stayed in London many times, and this is my favorite location to form a home base. This past spring I was there for just a night in between international flights, and stayed at the Mornington. Just steps from Hyde Park and the Central Line at Lancaster Gate, it's easy to get anywhere in the city, or just take a... More 

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Bucharest, Romania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I don't know why they say it is a 4 star hotel. Although it has a good location, it is a bit worn out, the elevator moves with the speed of a snail, the floors are old and noisy, the pipes make all the weird noises and you start hearing them very early in the morning, you can hear the... More 

Was this review helpful? Yes 2
Bristol, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

A work pal & I shared a room this week as we were attending a big awards ceremony at The Lancaster Hotel (& that was fully booked & hideously expensive). Friendly staff, spotlessly clean (if featureless) room, comfy beds (twin), but the best thing was breakfast.....if you wanted it, you could have it, we've seriously never seen such choice. Fresh... More 

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Bangkok, Thailand
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Having heard horror stories about finding a good and reasonably priced hotel in London, I was more than pleasantly surprised by the Best Western Mornington. I have absolutely no complaints. It worked out splendidly. The hotel is a two minute walk to the Central Line and effectively adjacent to the wonder that is Hyde Park. I did not eat in... More 

Was this review helpful? Yes 1
Helsingborg, Sweden
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is situated very close to Oxford Street and is ideal for visits in the museums and Hyde park. Moreover, Lancaster Gate tube station is 3 minutes walk which is very convenient for the tourists. The rooms were very clean and the stuff was very polite and helpful. The breakfast was also very tasty.

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Exeter, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I've just recently come back from a stay at the Mornington hotel. The hotel is about a 10-15 minute walk from Paddington station or 2 minutes away from Lancaster Gate tube station so this is quite handy for getting around. It's also only about a minute away from Kensington gardens. I found the reception staff very helpful as due to... More 

Was this review helpful? Yes 3
Byron_Wilson, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Micheevans, Thank you for taking the time to share your experience with us on Trip advisor. We review all the feedback we get daily as it is very useful for me to hear what people are saying about their experience and how we can improve it. I am pleased that you enjoyed your stay with us. We are very... More 

New Delhi, India
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel has an excellent location. Unfortunately, the room assigned to me, room no. 112 was just the size of a large cupboard. I haven't stayed in a tinier room ever. The hotel has an excellent library. The breakfast served is pretty standard English fare. The services are decent and the staff quite courteous.

Was this review helpful? Yes
Byron_Wilson, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Anas W Thank you for your feedback. This helps us improve the service that we give to future guests and also understand what is important to the people that stay with us. I am sorry that on this occasion the room was not to your expectations. As a listed building all of our rooms are unique. I hope that... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The Hotel is a very nice well run small Hotel with friendly staff, the rooms are well laid out and nicely decorated. The location of a 1 minute from Hyde Park and a 10 minutes from Oxford Street is ideal. I will return regularly if price is reasonable

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Byron_Wilson, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Graham B, Thank you for taking the time to give us feedback from your recent stay with us on trip advisor. We review the feedback we get on TripAdvisor on a daily basis so we can make the changes that will improve the experience for future guests. I am delighted that you had a great stay with us. I... More 

Sweden
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

I booked a room on Mornington website and in special request I mentioned that we are coming to celebrate the birthday. When we arrived we got a lovely room 106 with the mini bar and complimentary bottle of wine. Nice touch:) Before arrival date I got an email from manager asking about special request. I think its a great attention... More 

Was this review helpful? Yes 1
Byron_Wilson, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Annika T, Thank you for taking the time to give us feedback from your recent stay with us on trip advisor. We review the feedback we get on TripAdvisor on a daily basis so we can make the changes that will improve the experience for future guests. I am delighted that you had a great stay with us to... More 

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