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Shaftesbury Paddington Court London

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27 Devonshire Terrace | Paddington, London W2 3DP, England (Formerly BEST WESTERN Shaftesbury Paddington Court London)
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Shaftesbury Paddington Court London
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Shaftesbury Paddington Court London
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1,930 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Shaftesbury Paddington Court London
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newcastle
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 24, 2011

Just came back after a weekend in London, unfortunatle i stayed at this "hotel" for 2 nights. The room: lets say Caravan size actually the bathroom in a Caravan is bigger. TV and wi-wi not working, walls are made from Paper i think, you can hear the people next door wispering. I sprayed the whole Room and bed with disinfect... More 

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Dusseldorf, Germany
1 review
5 of 5 stars Reviewed May 20, 2011

well I have to say that the hotel itself wasn't really excellent. I and my wife had some problems with the TV, no refrigerator in the room, very small room,... But I have to say that Mr. Cheton was a very helpful and freindly to us. He changed my room, helped me with the TV in 2 minutes, helped me... More 

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PaddingtonCourt, Manager at Shaftesbury Paddington Court London, responded to this review

Dear Guest, Dear Guest, First of all, may I thank you for staying with us here at the Best Western Shaftesbury Paddington Court Hotel & Suites. Furthermore, may I express my appreciation to the feedback that you have given to us regarding your stay. I can assure you that my staff and I use this information to do everything possible... More 

Bristol, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 20, 2011

My partner and I stayed for one night. She awoke in discomfort to find that she'd been bitten all over. I discovered hundreds of bed bugs on and around the bed, several that I killed being full of human blood. We left our room immediately and informed the reception staff. Each of the five we spoke to, and later the... More 

Was this review helpful? Yes 1
Ballymena, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 18, 2011

Had a lovely 2 night stay last weekend. Bought through lastminute.com deal. Only 5 minute walk from Paddington Station. Had a suite in the building across the room. Very nice. Had small kitchenette (microwave, fridge and sink). Very modern. Not much space in room, but who needs it? Breakfast quite dear (£11.95) but plenty of cafes in the area to... More 

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PaddingtonCourt, Manager at Shaftesbury Paddington Court London, responded to this review

Dear Guest, First of all, may I thank you for staying with us here at the Best Western Shaftesbury Paddington Court Hotel & Suites. Furthermore, may I express my appreciation to the feedback that you have given to us regarding your stay. I can assure you that my staff and I use this information to do everything possible to create... More 

Adelaide, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 15, 2011

This hotel is right near the Lancaster Gate tube stop and very near Hyde Park. It has a bike rental stand right outside. Very convenient to Paddington station (for the Heathrow express). It has a great breakfast and very obliging and friendly staff. The room has everything you want, but the bed takes up 70% of the tiny floor space.... More 

Was this review helpful? Yes
PaddingtonCourt, Manager at Shaftesbury Paddington Court London, responded to this review

Dear Guest, First of all, may I thank you for staying with us here at the Best Western Shaftesbury Paddington Court Hotel & Suites. Furthermore, may I express my appreciation to the feedback that you have given to us regarding your stay. I can assure you that my staff and I use this information to do everything possible to create... More 

uk
2 reviews
1 of 5 stars Reviewed May 13, 2011

We had no water in our room from 11pm - couldn't use the toilet or wash etc. We were told every 10 minutes for an hour that it is being fixed and will be fine in 10 minutes. After an hour of not getting anywhere we asked to move rooms as we were tired etc. We were told there were... More 

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Newcastle upon Tyne, United Kingdom
Top Contributor
186 reviews 186 reviews
81 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed May 12, 2011

It's a well run hotel, all areas spotlessly clean rooms well appointed (mine was a bit small) and a good location. The hotel is a collection of houses. No restaurant, but room service provides food and there is a breakfast room. Plenty of bars and restaurants within easy walking. We got a bargain (B&B £77) but can be pricey on... More 

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Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed May 8, 2011

Pretty good room service, we had some problem with TV, Hotel staff immediately changed my room . I would personally thank Swapnil and Subash, who helped me in midnight to sort out ticket reservation issues. I would like to thanks other staff for their wonderful service. Thanks, BipinAbu Dhabi

Was this review helpful? Yes
PaddingtonCourt, Manager at Shaftesbury Paddington Court London, responded to this review

Dear Guest, First of all, may I thank you for staying with us here at the Best Western Shaftesbury Paddington Court Hotel & Suites. Furthermore, may I express my appreciation to the feedback that you have given to us regarding your stay. I can assure you that my staff and I use this information to do everything possible to create... More 

Thane
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 8, 2011

I have stayed twice at this hotel. Once in January 2010 and once in August. Main reason for choosing the place was that internet access was included in the price. And that is very important to me in my profession which is IT consulting. The first time, I was given a tiny room in which I could barely fit my... More 

Was this review helpful? Yes
PaddingtonCourt, Manager at Shaftesbury Paddington Court London, responded to this review

Dear Guest, First of all, may I thank you for staying with us here at the Best Western Shaftesbury Paddington Court Hotel & Suites. Furthermore, may I express my appreciation to the feedback that you have given to us regarding your stay. I can assure you that my staff and I use this information to do everything possible to create... More 

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 6, 2011

I stayed at the Best Western for one night during a business trip. I was looking for a mid-range hotel that was good value, and as I had a lot of plans during my trip, was not too worried about the size/comfort on my room. The Best Western was a great choice, very well located a short walk from Paddington... More 

Was this review helpful? Yes
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