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Shaftesbury Paddington Court London

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27 Devonshire Terrace | Paddington, London W2 3DP, England (Formerly BEST WESTERN Shaftesbury Paddington Court London)
Best prices for: 1 room 1 guest
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Shaftesbury Paddington Court London
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Shaftesbury Paddington Court London
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1,945 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Shaftesbury Paddington Court London
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Torquay, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 4, 2012

stayed at this hotel for two nights the hotel was very clean and the staff were very helpful, good location,near to paddington station,the only down side was the room size and the view of a large air extractor(room 211),but for the money we paid it was excellent value, would recommend the hotel.

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Paris, France
1 review
5 of 5 stars Reviewed February 2, 2012

I have stayed in many London hotels,in most cases not very happy.I was very pleasantly surprised that I find this hotel. Rooms was excellent-beautiful,confortable and very clean.I have experienced fantastic customer service-especially from Swapnil,Srujan and Diana at reception,from the boy who takes care of my luggage and the girls who cleaned my room...The hotel is very nice and friendly.I will... More 

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Buchanan Ga
Top Contributor
72 reviews 72 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 2, 2012

THe price was good for London rates. It was also close to many tourist attractions which made life easier. The staff were a little distant but pleasant enough. The room was very good, bathroom excellent, and flat screen TV on the wall. Sound did travel a little from room to room. Although there was a lift there were still some... More 

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St Helens, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 2, 2012

Due to a problem at our Hotel we were moved to this hotel and because i didnt choose this accommodation i was a little unsure, On arrival at first i did not like the postcode but on entering the property the staff were lovely and helpful we left our luggage and went off for the day. when you go out... More 

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Kirkcaldy, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 1, 2012

Hotel looked lovely on arrival, however following check in we were promptly taken off to another building round the corner - Shaftesbury Hyde Park? Unsure why this happened (no explanation). No complaints at the time however we have brought bed bugs back with us!!! Complete nightmare and cannot believe a Best Western Hotel could have such terrible hygiene standards. Do... More 

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PaddingtonCourt, Manager at Shaftesbury Paddington Court London, responded to this review

Dear Guest, Your feedback is very much appreciated. I do apologize that your experience with us was not a good one. I would appreciate if you could contact me directly in order to discuss your experience and to understand the situation in depth. Once again, please accept our sincere apologies once again and I hope that you will get in... More 

Bristol, UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 31, 2012

We have stayed at this hotel many times and every time we have experienced fabulous customer service – especially from Ravi and Corina at reception. The rooms are very clean, spacious and full of interesting detail. The location is great and we come back here time and time again because we appreciate being recognised with a smile and treated as... More 

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Eindhoven, The Netherlands
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 24, 2012

We were moved here as the hotel we initially booked (BestWestern Shaftsbury) was 'overbooked'. I've seen a lot of single-person rooms in London, and the ones here were certainly not the worst, average+. Quite compact, but more than enough room to stay in. Coffee&thea on your room, small & clean bathroom. Bed was less good though, way too soft and... More 

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Tenby, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 22, 2012

The room was very small but clean tidy and excellent value. If you want to spend alot of time in the room then probably the size would be an Issue but we just went there to sleep and spent all day and most of the night out in London. Excellent location

Was this review helpful? Yes 2
PaddingtonCourt, Manager at Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for choosing to stay at Best Western Shaftesbury Paddington Court London. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. If we can be of assistance... More 

Meriden, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 20, 2012

I stayed at this hotel on business and couldn't fault it for value, staff attitude, cleanliness, and hearty breakfast. The only negative was the size of the room, was was very cramped. Within 24 hours of completing a Best Western survey, I received an email from the front of house manager responding and inviting metro try for a second time.... More 

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PaddingtonCourt, Manager at Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for choosing to stay at Best Western Shaftesbury Paddington Court London. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. If we can be of assistance... More 

Melksham
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 18, 2012

Best Hotel I've stayed in London in that price range, very nicely decorated, clean, fresh, only downside is rooms a bit small but not that big a deal unless your planning on spending a lot of time in your room. TV didn't work initially but fixed pronto with no hassles. Very friendly and helpful staff. Convenient location. Will stay there... More 

Was this review helpful? Yes
PaddingtonCourt, Manager at Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for choosing to stay at Best Western Shaftesbury Paddington Court London. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. If we can be of assistance... More 

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