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BEST WESTERN Shaftesbury Paddington Court London

4.0 of 5 27 Devonshire Terrace | Paddington, London W2 3DP, England
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BEST WESTERN Shaftesbury Paddington Court London
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BEST WESTERN Shaftesbury Paddington Court London
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1,810 reviews from our community

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    361
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Shaftesbury Paddington Court London
See the most recent reviews
New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 1, 2011

I stayed at the the Shaftesbury a couple nights in January 2011. this is an amazing place. Although the rooms are small and the club level compared to American standards is totally different. The smalls room, really shocked me. The staff was friendly, the rooms were clean, and I felt at home. When it rains (which was all the time)... More

Was this review helpful? Yes
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for choosing to stay at Best Western Shaftesbury Paddington Court London. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. If we can be of assistance... More

Sheffield, United Kingdom
2 reviews
5 of 5 stars Reviewed September 30, 2011

We stayed for 2 nights. It is convenient, clean and comfortable. The staff were exceptionally helpful and friendly. The breakfasts are awsome. The room was not large but it was fine for central London. My only criticism was that the TV remote needed a new battery. We would definately stay there again.

Was this review helpful? Yes
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for choosing to stay at Best Western Shaftesbury Paddington Court London. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. If we can be of assistance... More

Sao Paulo, SP
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed September 28, 2011

The team that works there were cool, but the hotel was the smaller that I've never seem !

Was this review helpful? Yes
Tipperary, Ireland
1 review
1 of 5 stars Reviewed September 26, 2011

Booked this hotel for 2 nights in september. When we arrived we were informed that we were actually staying in another hotel belonging to that chain around the corner. Our booking information clearly stated the details of this hotel. Absolute joke..

Was this review helpful? Yes
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for choosing the Best Western Shaftesbury Paddington court for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely & profusely apologise for the inconvenience caused to you during the stay. It would be highly appreciated if you could contact me on vinayak@shaftesburyhotels.com as per your earliest... More

Leiden, The Netherlands
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 26, 2011

Trip Advisor reviews had me worried - but - the hotel was clean, everything was working properly, temperature was fine, breakfast was fine. The room was very (very) small but functional. Location is about 3 blocks from Paddington Station.

Was this review helpful? Yes
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for choosing to stay at Best Western Shaftesbury Paddington Court London. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. If we can be of assistance... More

Llanelli, United Kingdom
Top Contributor
58 reviews 58 reviews
29 hotel reviews
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed September 21, 2011

On arrival, we were delighted to be offered an upgrade to a club room.This turned out to be across the street. After we both unpacked we discovered a faulty/broken television. We reported it and they sent a porter to repair it. Naturally, he could not. We were offered another room but it was late and were too tired to have... More

Was this review helpful? Yes 3
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for choosing the Best Western Shaftesbury Paddington court for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely & profusely apologise for the inconvenience caused to you during the stay. It would be highly appreciated if you could contact me on vinayak@shaftesburyhotels.com as per your earliest... More

Dammam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 21, 2011

Stayed here on 12 September 2011.Check in process was easy.No hassle,Sadly your room was awful.It was very small.Gym was a joke.Just two treadmills.Superb Location just 4 mins walk to paddington station and there was a 24 hour shop next to paddington station..Staff was very helpful.Specially Preet,Venkat and Abdul aswell who offered us a coffee while we were waiting for our... More

Was this review helpful? Yes 1
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for choosing to stay at Best Western Shaftesbury Paddington Court London. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. If we can be of assistance... More

West Yorkshire, United Kingdom
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed September 17, 2011

Dreadful experience. As with all London hotels I expected to get a tiny room, terrible service and pay a small fortune hence why I went with a big international chain and paid for a "club" room. The first room I was given, apparently a suite, was not in the hotel it was in a building across the road. Quite possibly... More

Was this review helpful? Yes
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Dear Guest Thank you for choosing the Best Western Shaftesbury Paddington court for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I sincerely & profusely apologise for the inconvenience caused to you during the stay. It would be highly appreciated if you could contact me on vinayak@shaftesburyhotels.com as per... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 17, 2011

I am in London for approximately two weeks every two months and normally stay at the Shaftesbury. I have always found the staff, although often under pressure, to be very helpful. The Club rooms are excellent value for money if you book well in advance. The shower is a decent size with good water pressure. I have read the bad... More

Was this review helpful? Yes
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for choosing to stay at Best Western Shaftesbury Paddington Court London. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. If we can be of assistance... More

Oxford, United Kingdom
1 review
4 of 5 stars Reviewed September 16, 2011

when we enter the hotel it was refurnished, we were welcomed with great reception by the reception staff prit. we had book a double room but we requested for a more spacious room then the reception staff prit initiated and confirmed with manager and we were upgraded to a suit room 518. it was well maintained and hygienic and highly... More

Was this review helpful? Yes
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for choosing to stay at Best Western Shaftesbury Paddington Court London. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. If we can be of assistance... More

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Additional Information about BEST WESTERN Shaftesbury Paddington Court London

Address: 27 Devonshire Terrace | Paddington, London W2 3DP, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Shaftesbury Paddington Court London 4*
Number of rooms: 200
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Also Known As:
Best Western Shaftesbury Paddington Court London Hotel London
Best Western Paddington Court Hotel
London Best Western
Best Western London
BEST WESTERN Shaftesbury Paddington Court London England

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