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BEST WESTERN Shaftesbury Paddington Court London

4.0 of 5 27 Devonshire Terrace | Paddington, London W2 3DP, England
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BEST WESTERN Shaftesbury Paddington Court London
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BEST WESTERN Shaftesbury Paddington Court London
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1,835 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Shaftesbury Paddington Court London
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Louth, Lincolnshire
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed November 29, 2011

Stopped here last week and was immediately greeted by the most wonderful hotel staff. Smiles!!! Yes folks, they do not cost a lot but boy do they mean a lot. Filming in London is quite exhausting and the equipment to lug about is sometimes no fun, but when staff help you without being asked, it is a true pleasure. The... More 

Was this review helpful? Yes
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for choosing to stay at Best Western Shaftesbury Paddington. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Winchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2011

arrived 24th November (Gregs birthday) to a lovely smile and welcome from Corina at reception. Admittedly the 1st room was not to our taste but we were promptly offered a choice of two more rooms which we were delighted with. We were upgraded which was a lovely surprise, the room was sumptious, fab bed, very clean. We were spoiled! The... More 

Was this review helpful? Yes
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for choosing to stay at Best Western Shaftesbury Paddington Court London. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. If we can be of assistance... More 

Galway, Ireland
1 review
4 of 5 stars Reviewed November 28, 2011

I stay in this hotel every four-five weeks because of its location and facilities. I have always found the staff to be friendly and attentive, and any minor problem is always dealt with quickly and professionally. I have to admit that I was surprised to see some of the comments relating to cleanliness/bugs; this has never been my experience, and... More 

Was this review helpful? Yes
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for choosing to stay at Best Western Shaftesbury Paddington Court London. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. If we can be of assistance... More 

Helsinki, Finland
1 review
1 of 5 stars Reviewed November 27, 2011

Adult bug landed on bed on the first night of stay (Nov 2011). Killed it: lots of blood (had eaten recently). Blood stains on sheets that should have been clean. The hotel personnel were aware of the bug problem (they had a folder of instructions). We filled in a form to report to management. The person who was sent to... More 

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Solihull, UK
Top Contributor
60 reviews 60 reviews
43 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 27, 2011 via mobile

Stayed here for a quick getaway, booked VIA laterooms and paid under £90 which is excellent for central London. It's about 10 mins walk to Paddington tube. The hotel has rooms in 2 buildings, I was moved to the separate building, I assume as I booked a cheap room. This caused a bit of a pain as I nadine to... More 

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birmingham
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 25, 2011

Scratching!! went on last minute.com for a last minute deal. chose between a couple of hotels, but for location and the fact this was a named hotel (best western) this paddington hotel was excellent and looked decent enough, Staff friendly and helpful, and on entrance very presentable and clean. Room was very small but we only needed a place to... More 

Was this review helpful? Yes 3
Cheltenham, Uk
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed November 19, 2011

Stayed for one night in a double room on 8th Nov 2011 in the 'Suites' across the road from the main hotel. The rooms are very small as other reviewers have previously stated. They are reasonably well decorated but I would argue about the hotel being an "awesome 4* hotel" as Last Minute.com states in their secret hotel information. As... More 

Was this review helpful? Yes 2
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, First of all, may I thank you for staying with us here at the Best Western Shaftesbury Paddington Court & Suites. Further to your raised query with regards to Fire Alarm Panel showing fault, it was unfortunate that you visited our hotel at a time when following a customer incident, our Fire Alarm had activated, the fire alarm... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 19, 2011

Stayed at room 407 on 11th and 12th of November. Found blood spot on the sheets, however initialy did not realize these were from bed bugs. Once back home found a bed bug in the suitcase and my body was covered in bites head to toe.....Had to throw all my clothes and suitcase away. Its a shame that the hotel... More 

Was this review helpful? Yes 3
Cardiff, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 17, 2011

This is the second time I've stayed here. The hotel itself is fine, clean well priced and good location. This time however on checking in I was asked to leave a £10 deposit, I was assured that it would be automatically charged back to my account on checking out. Over a week later and after a number of phone calls... More 

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Norwich, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 16, 2011

We got a good promotional rate for a "Club room" double. It was like a mini suite. Microwave, mini fridge etc. Beautifully clean room and the bed was fabulously comfortable with beautiful bedlinens. Breakfast was fine. We found the staff everywhere to go out of their way to be helpful and were always very polite and professional. Yes, the television... More 

Was this review helpful? Yes
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for choosing to stay at Best Western Shaftesbury Paddington. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

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Additional Information about BEST WESTERN Shaftesbury Paddington Court London

Address: 27 Devonshire Terrace | Paddington, London W2 3DP, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Shaftesbury Paddington Court London 4*
Number of rooms: 200
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Also Known As:
Best Western Shaftesbury Paddington Court London Hotel London
Best Western Paddington Court Hotel
London Best Western
Best Western London
BEST WESTERN Shaftesbury Paddington Court London England
Hotel Style:
#318 Luxury Hotel in London

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