Very pleasant, clean, friendly, helpful hotel. Thoroughly enjoyed our stay. Would have given room 5 but a couple of things in bathroom not right eg no shower curtain, funny plug, broken pane glass in bedroom, phone not working. Very close to hyde park. I would definitely recommend it.

We stayed over my girlfriends birthday and I wanted to make some special arrangements for that day. The staff was extremely helpful with this and ascertained everything was according to plan. Really nice location ten minutes away from Lancaster Gate with subway and buss stations. Good restaurants nearby and a pharmacy just around the corner.

We have just stayed in this hotel. We were initially booked in their near-by hotel, but they relocated us to this one. That was literally no inconvenience, but they still gave us a free breakfast for 3 days to make up for it. The rooms are small, but big enough for their intended purpose and totally spotless and nicely furnished.... More

The bathroom was extremely small, the room was small as well. Excellent quality in the interior in bedroom an bathroom. I had ordered a spacious deluxe room and I didn't find it so. The location of the hotel is very good, short way to the tube, pubs and restaurant nearby. The hotel is in a quiet place, so it's possible... More

The hotel location was superb - just 5 min away from Paddington station and a short walk to Edgware Road & Oxford Street. The staff was very friendly from the receptionist to the cleaners to the hotel porters. The room was very clean and one good thing is there is a small fridge too (you dont find these easily in... More

Excellent location, literally 5 minutes walk from Paddington Station or Hyde Park or Lancaster Gate metro station. Staff very friendly and professional, room clean and pleasant, may be a bit too small for two people. Breakfast was perfect.

We stayed in a club room which was ideal for the short time we spent in the room and we had chocolates, fruit, soft drinks and wine delivered when we arrived. The room and bathroom were very clean and kept this way during our 3 night stay. The staff throughout the hotel were very courteous. This hotel has a great... More

The hotel is well located and nice. Staff very very friendly but my room was in another building across the street. it was very small and at the level -1 so when i opened my window i could see...a wall ! the bathroom was very very small too. For the breakfast, it was perfect.

Pros: -Cost is very good for the area, and much cheaper than anything in central London. -The staff is very friendly -5 min walk to Paddington Station/metro -Plenty to eat in the area. Cons: -Room very very small, as in wouldn't recommend for 2 people. -Washroom even smaller -Our room was in a second building across the street. This is... More