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Shaftesbury Paddington Court London

27 Devonshire Terrace | Paddington, London W2 3DP, England (Formerly BEST WESTERN Shaftesbury Paddington Court London)
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Shaftesbury Paddington Court London
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2,004 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (399)
Date | Rating
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English first
  • All months
    (2004)
  • Mar-May only
    (534)
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    (495)
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    (476)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel on the 27th July 2015, arrived midday was welcomed into the hotel by such friendly staff, then taken to our room where I was more than satisfied although it was small. But what more to expect in Paddington! Once we arrived on room our phone rang confirming everything was okay with our room which was... More 

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Inverness, United Kingdom
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I'd actually booked a room at another hotel in the group but was moved here owing to problems with the plumbing. To be honest I'm not too sure how genuine this was; I've seen from the other reviews that this has happened to a few people and I wonder if this is just a means of filling up rooms in... More 

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common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in a single room (number 622). It was new, clean and had good space for 1 person. There was a mini (empty) fridge and also a microwave on the room which was great. They offer lots os different plugs which are very helpfull. The wifi worked really well on my room and have a good connection. Very close... More 

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Bogota, Colombia
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

This has been a particular experience. We landed in this hotel after having a confirmed reservation in another facility from the group. Thank god there was the sweetest and loyal employee from Spain Melania who walked us through all out multiple inconveniences around getting the type of bed I had specified in the reservation. She changed us three times and... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago

We had reserved rooms in the Park Grand Lancaster Gate, but were told when we arrived that we were being moved to the Shaftesbury Paddington Court. Our rooms had been upgraded and breakfast was now included in our room rate. The Shaftesbury was described as an annexe to our originally booked hotel, but I felt that the the former was... More 

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Belfast, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall it was a good enough stay. Quite an old hotel reflected by the layout - various sets of stairs with no lifts in many parts of the hotel - which is over various locations. We were not aware of the renovation work going on at the hotel at time of booking which was very noisy; enough to waken us... More 

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Los Angeles, California
Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a rather dismal stay at a hotel I had booked prior to my trip, I decided to check out early and reserved Paddington Court Suites for my final two nights in London. From the very minute I set foot in the hotel lobby I was greeted by an amazing staff that seemed to genuinely care that I have a... More 

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Glasgow, United Kingdom
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is a standard old London place with steps and stairs and odd shaped rooms. AC could have been better and water pressure in the shower was dire! Made up for by the helpful and friendly staff who couldn't do enough to help us. Mitre pub around the corner is a good place for dinner.

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked the hotel as it has good transport links to Wembley, which is where we were heading for a gig. Found the hotel very easily - it's very easy to get to from Paddington tube station - which was perfect! Arrived around 2pm Saturday to a queue of people waiting to check-in. Once we got to the desk and gave... More 

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Cambridge, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I had booked 2 rooms for my clients and tried to use my credit card for payment but they refused to charge more than 750 pounds on card and insisted the guest will pay as I explained that these are my guests but all in vain. I sent them everything they asked for security reasons but they still refused the... More 

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