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Shaftesbury Paddington Court London

27 Devonshire Terrace | Paddington, London W2 3DP, England (Formerly BEST WESTERN Shaftesbury Paddington Court London)
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Shaftesbury Paddington Court London
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Shaftesbury Paddington Court London
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1,960 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
35 reviews 35 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Upon arrival we were guided into a room that was nice itself but situated in a basement, looking out on wall were the housekeeping team was storing trash bags. After 5 minutes the receptionist called and asked if we would like the room, after asking for a room with a little view and not situated in the basement, a bell... More 

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Berlin
Contributor
17 reviews 17 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel has a very modern design and it looks it has been recently refurbished. So modern in fact that I could not work out how to turn off the rain shower in the morning and had to call housekeeping to do it for me. Despite being on the ground floor and having a window facing the road, I could... More 

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and I booked a room at the Park Grand Hotel around the corner. Upon check in they told us that we had been booked into their sister hotel, Paddington Court. The level of customer service I was expecting for the price we paid was bad, not terrible, but not great. The bell boys mixed up our luggage tags... More 

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København, Staden Kobenhavn, Denmark
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked another hotel but due to maintenance reasons we were offered a transfer to the Shaftesbury Paddington Court and upgraded with complementary breakfast. Staff was very helpful all the time and the rooms newly renovated (one week ago or so). Breakfast was on an ok level.

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Liverpool, United Kingdom
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

On business in London, this hotel was booked for me. When I initially went to the reception, it was noticeable that the amount of dust was excessive, this was coming from the rather loud building works that are taking place in the hotel. So loud in fact that I couldn't actually hear the receptionist who apologised profusely. It didn't get... More 

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Travelers are raving about these London hotels

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel was really lovely. Rooms and bathroom were immaculate - no complains there at all. Girls on reception couldn't have been more helpful either. Rooms are quite small in size but to be honest they are so well kept and in London you only need somewhere to sleep it was perfectly adequate. About ten minute walk max from Paddington station.... More 

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Senior Contributor
39 reviews 39 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had booked our stay at another hotel, but (because of a technical problem) we were moved to Shaftesbury Paddington Court. The hotel is very stylish (though under renovation) and is located in the Paddington area, very close to Hyde Park. The staff is very friendly and accommodating: we asked to be moved from a room on the second floor... More 

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Udaipur, India
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On our 5 day trip to Uk we stayed here. A memorable and happy experience . Pros- • Prime location • Neat and clean rooms and washrooms • Good service • Polite and courteous staff Cons- • Poor brekafast, no change in daliy menu. • Not suitable for indians as well Over all a nice stay, everything is decent enough.... More 

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Oman
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

we had a ruff start when we entered the hotel. There was a big group in front of us and there was bit confusion but the moment we checked in it was all perfect. The rooms are bit small but the amenities are above average. I am a gadget person and have a iPad .. 2 iPhones and. Battery pack... More 

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Southend-on-Sea, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very pleased with the Reception welcoming, rooms are perfectly clean, all other Staff is always smiling and friendly! Well done! Even that the rooms are a little bit small, Great customer service compensate all the negatives! I would definitely recommend this hotel and maybe the Manager can give the staff some pay rise, they work so hard!

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