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Shaftesbury Paddington Court London

27 Devonshire Terrace | Paddington, London W2 3DP, England (Formerly BEST WESTERN Shaftesbury Paddington Court London)
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Shaftesbury Paddington Court London
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1,989 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • All months
    (1989)
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    (534)
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1 review
4 of 5 stars Reviewed yesterday NEW

I travel a lot for business and while I appreciate all the normal things, comfortable bed, quiet room etc etc etc, there's one thing that most hotels really seem to struggle with and that's a decent internet connection. Whether big chain, glitzy 5 star or more regular run of the mill, a lot of hotels have really crappy (slow/bad signal... More 

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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Reception staff and concierge were extremely helpful and friendly. We had a lovely room, spotlessly clean and tidy. Could not fault the standard of the room. Breakfast was lovely, with plenty of choice, once again with very friendly helpful staff. Close to Lancaster Gate tube, walking distance to Hyde Park and Marble Arch.

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Level Contributor
93 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The rooms have had a make over but some have not yet been completed. For example the fridges need to be put in the air con does not work in some rooms . This said the staff at reception are exceptional and went above the call of duty to make us feel welcome. The breakfast however is the main reason... More 

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Livingston, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Reception on arrival was busy - and this seems to be the case not matter what time you arrive. Perhaps it would help if the staff were better organised. They asked to swipe my card for a prepaid room - but as we were not intending to use any of the hotels facilities, we declined to do so. Always weary... More 

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Sofia, Bulgaria
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is situated 5-7 min walk from Paddington Rail and Metro station - easy connection to LHR and Tube. The rooms are renovated, big LCD TV, high quality; Internet is free and fast enough; the bath offers SPA level of attributes. Near by a lot of shops, restaurants, as well at Paddington Rail and Metro station.

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Wolverhampton, United Kingdom
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352 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 1,496 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in a newly renovated club room, which was very nicely finished. The hotel is a central London location (5 mins walk to Paddington) and it is in an old Vicrorian house, but even so the room was very small. The staff are excellent, very friendly and helpful, however our booking was incorrect and the club room not initially offered... More 

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San Francisco, California
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was here for business and found the hotel perfectly located to everything especially Hyde Park. I went running there every morning. The staff were really nice and the rooms are much larger than what I expected when I first entered the hotel. I would definitely recommend this hotel.

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Cornwall
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were redirected from our original hotel booking to this hotel (original hotel experienced a fault). However this hotel was also in a state of extensive building work being undertaken. Check in desk temporarily on bar stools!! But after our first room being substandard (far far too small to be called a double), we were given an upgrade to a... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I would like to start this review by thanking the staff od the Paddington court who did, at all times, try their best to solve the problems experienced during our stay. However this does not save the stay from being, overall, disappointing. Firstly, the hotel was difficult to locate due to the construction work taking place at the main entrance.... More 

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Lisbon
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64 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm not sure what this review should refer to. I had booked a room for 3 nights at the The Park Grand London Paddington Hotel, but at check in I was told that I was going to be transferred to a 'sister' property further down the road, due to maintenance works in some rooms. They told me this was in... More 

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