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Park Grand Paddington Court

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27 Devonshire Terrace | Paddington, London W2 3DP, England (Formerly BEST WESTERN Shaftesbury Paddington Court London)
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1 room 1 adult
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Park Grand Paddington Court
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198 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for one night for business. The room was booked by my organisation and paid for in advance by a company credit card. However, upon arrival my colleague and I had difficulty checking in due to the card holder not being present. Which we were aware of prior to arrival and had the card holder send... More 

Helpful?
Thank Holly F
Palma de Mallorca, Spain
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

There are lot of things to say about this hotel, some good and some not so good. We stayed for a week and although the room was small it was perfect. It was completely equipped with tv, microwave (a great advantage), fridge and a kettle (with tea and coffee complimentary). The bathroom was small too but it was heated by... More 

Helpful?
Thank IsabelRJu
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This Hotel is so close to Hyde Park and a short walk to Paddington. The Hotel staff were so helpful and nice, the room was clean and well laid out. The breakfast was a great selection of cooked and continental. I will stay here again as I really liked the room, felt the staff were really helpful and in the... More 

Helpful?
1 Thank Gareth J
Vinayak G, General Manager at Park Grand Paddington Court, responded to this review

Dear Gareth J, Thank you for your recent stay with us and your valued feedback. We are glad to hear that we have won you over as one of our many happy guests. We are looking forward to see you again in the near future. Kind regards, Vinayak Girgune General Manager More 

ballymena
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel itself and area were lovely but my only gripe was the room size,from the end of the bed to the wall was less than foot so my wife had to crawl across the bed to get to the dreessing table to use her straitners but apart from that the room was superb an the staff were lovely

Helpful?
Thank bradanval
Vinayak G, General Manager at Park Grand Paddington Court, responded to this review

Dear bradanval, I would like to thank you for your valued comments about your recent stay with us. We do have a variety of different rooms and room categories which come in different sizes. For a full description of our room types please do not hesitate in consulting our website. Kind regards, Vinayak Girgune General manager More 

Derby
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed for one night while celebrating my 28th birthday in London. Originally we were upgraded to the Park Grand Hotel due to the sister hotel London Premier Notting Hill Hotel having some refurbishment done. What a wonderful stay! The staff are friendly and very helpful. I loved the towel elephant sculpture they left us with a good night message... More 

Helpful?
Thank mrsflypaper
Vinayak G, General Manager at Park Grand Paddington Court, responded to this review

Dear Mrsflypaper, We thank you for your great feedback and we are excited to hear that our little surprise made a positive impact on you and we made your stay extra special. Our friendly and attentive staff will go the extra mile for our guests and nothing is too much to ask for, if it comes to putting a highlight... More 

Beverley, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for 3 nights and this hotel was excellent-the room we had was very modern clean and comfy with little extras like under floor heating, the hotel provides an excellent breakfast and great service is received by all staff- with the tube station just around the corner this hotel is great for anyone that wants to explore London... More 

Helpful?
Thank ryan2354
Vinayak G, General Manager at Park Grand Paddington Court, responded to this review

Dear ryan2354, We thank you for your lovely comments. We are delighted to hear that we have won you over as one of our many returning guests. A returning guest is our ultimate reward. We are looking forward to your return visit to pamper you ones more with great hospitality. Kind regards, Vinayak Girgune More 

uk
1 review
5 of 5 stars Reviewed 1 week ago

This location has alot to offer, its central to london and the station is very close. The hotel knew which restaurants to recommend which were near by, and lived up to their expectation. Reception - very friendly check in, assisted with wake up calls and newspapers, carried luggage to my room which was very kind, and responded to any request... More 

Helpful?
Thank geordies121
Vinayak G, General Manager at Park Grand Paddington Court, responded to this review

Dear geordies121, Thank your for taking the time to leave a comment here. And, what a review! I am delighted to know that you had such a great time with us. Our team works very hard to ensure that our guests have an unique experience. We hope that we will see you again in a near future. Kind regards, Vinayak... More 

Leeds, United Kingdom
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for one night while on a business trip. The room was booked by my company and paid for in advance but we had a lot of trouble checking in because the card holder wasn't present. Please be aware that they need some sort of form sending to them when card holder isn't present, but this isn't clear on website.... More 

Helpful?
Thank Bangcocky
Vinayak G, General Manager at Park Grand Paddington Court, responded to this review

Dear Bangcocky, Thank you for your candid review. I regret to learn that you found our procedure in regards to the payment disappointing. We have a duty of care towards all credit card holders and the procedures in place are to avoid any misuses of credit card from other parties. As we do not like our guests to be caught... More 

Liverpool, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Have just returned from a 2 night stay at this hotel. The room was excellent, very clean and the bed especially confy. The hotel has a very good location in a quite, convenient area. Best of all is the staff! All very helpful and always smiling. Special mention to be made of Christina and Gabriel! It was always a pleasure... More 

Helpful?
Thank mattws68
Vinayak G, General Manager at Park Grand Paddington Court, responded to this review

Dear mattws68, Thank you for your recent stay with us and your valued feedback. We are glad to hear that we have won you over as one of our many happy guests Cristina and Gabriel were over the moon when they heard their names were mentioned on this forum. Our team here ensures that our guests receive just the best... More 

Ayrshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Park Grand Paddington Court for 4 nights recently & cannot rate it highly enough. From the minute we walked in the door we had first class service. The hotel itself was first class - our room was great with everything we needed - hairdryer, toiletries, brilliant shower - huge wall mounted telly! The breakfast catered for everyone... More 

Helpful?
Thank Margaret C
Vinayak G, General Manager at Park Grand Paddington Court, responded to this review

Dear Margaret C, We thank you for your brief summary on this forum and your encouraging comments. Our staff works hard to ensure that our guests receive this special attention which makes each stay unique and exciting. We can’t wait to welcome you back to the Park Grand Paddington Court. Kind regards, Vinayak Girgune General Manager More 

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