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Park Grand Paddington Court

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27 Devonshire Terrace | Paddington, London W2 3DP, England (Formerly BEST WESTERN Shaftesbury Paddington Court London)
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1 room 1 adult
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Park Grand Paddington Court
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190 Reviews from our TripAdvisor Community

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uk
1 review
5 of 5 stars Reviewed 2 days ago NEW

This location has alot to offer, its central to london and the station is very close. The hotel knew which restaurants to recommend which were near by, and lived up to their expectation. Reception - very friendly check in, assisted with wake up calls and newspapers, carried luggage to my room which was very kind, and responded to any request... More 

Helpful?
Thank geordies121
Vinayak G, General Manager at Park Grand Paddington Court, responded to this review

Dear geordies121, Thank your for taking the time to leave a comment here. And, what a review! I am delighted to know that you had such a great time with us. Our team works very hard to ensure that our guests have an unique experience. We hope that we will see you again in a near future. Kind regards, Vinayak... More 

Leeds, United Kingdom
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for one night while on a business trip. The room was booked by my company and paid for in advance but we had a lot of trouble checking in because the card holder wasn't present. Please be aware that they need some sort of form sending to them when card holder isn't present, but this isn't clear on website.... More 

Helpful?
Thank Bangcocky
Vinayak G, General Manager at Park Grand Paddington Court, responded to this review

Dear Bangcocky, Thank you for your candid review. I regret to learn that you found our procedure in regards to the payment disappointing. We have a duty of care towards all credit card holders and the procedures in place are to avoid any misuses of credit card from other parties. As we do not like our guests to be caught... More 

Liverpool, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Have just returned from a 2 night stay at this hotel. The room was excellent, very clean and the bed especially confy. The hotel has a very good location in a quite, convenient area. Best of all is the staff! All very helpful and always smiling. Special mention to be made of Christina and Gabriel! It was always a pleasure... More 

Helpful?
Thank mattws68
Vinayak G, General Manager at Park Grand Paddington Court, responded to this review

Dear mattws68, Thank you for your recent stay with us and your valued feedback. We are glad to hear that we have won you over as one of our many happy guests Cristina and Gabriel were over the moon when they heard their names were mentioned on this forum. Our team here ensures that our guests receive just the best... More 

Ayrshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Park Grand Paddington Court for 4 nights recently & cannot rate it highly enough. From the minute we walked in the door we had first class service. The hotel itself was first class - our room was great with everything we needed - hairdryer, toiletries, brilliant shower - huge wall mounted telly! The breakfast catered for everyone... More 

Helpful?
Thank Margaret C
Vinayak G, General Manager at Park Grand Paddington Court, responded to this review

Dear Margaret C, We thank you for your brief summary on this forum and your encouraging comments. Our staff works hard to ensure that our guests receive this special attention which makes each stay unique and exciting. We can’t wait to welcome you back to the Park Grand Paddington Court. Kind regards, Vinayak Girgune General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Park Grand was exactly what I expected and paid for; a reasonably priced quality accommodation with all the facilities I'd expect for an overnight stay in the city. The room wasn't large but it was well appointed and the ensuite was modern and in pristine condition. The hotel is handily situated close to Paddington station yet is not in... More 

Helpful?
Thank Marc D
Vinayak G, General Manager at Park Grand Paddington Court, responded to this review

Dear Marc D, We thank you for your lovely comments. We are delighted to hear that we have won you over as one of our many returning guests. A repeated guest is our ultimate reward. We are already looking forward to your next visit to pamper you ones more with great hospitality. Kind regards. Vinayak Girgune General Manager More 

Reykjavik, Iceland
Level Contributor
192 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at Park Grand Paddington for two nights while on business in London. The stay was comfortable and pleasant, but the room was rather small. The hotel is located a few blocks from Paddington train station and within easy reach of two underground stations. Turned out to be a very good location for travel within London and to cities north... More 

Helpful?
Thank EagleFlyer
Vinayak G, General Manager at Park Grand Paddington Court, responded to this review

Dear EagleFlyer, Thank you for such a detailed review. The Park Grand Paddington Court is located in a Victorian building which gives it a quirky layout. This also gives it a charm which is unique, Our team is always eager to attend to any special requests and perhaps on you next visit we can offer you a room close to... More 

Swansea, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I've been staying in London hotels on business for some years and I am used to having to choose between eye watering prices or sub standard accommodation. Thanks to the Park Grand I will no longer have to make this choice as this hotel has fantastic quality and cleanliness for very low cost by London standards. From my first contact... More 

Helpful?
Thank nm---Jan--2016
Vinayak G, General Manager at Park Grand Paddington Court, responded to this review

Dear nm---Jan--2016, Wow! What a great review. The same has been shared with the team who was thrilled to know that you had such a great stay. We are so happy that we won you over. A returning guest is our ultimate rewards. The team of Park Grand Paddington Court can't wait to welcome you back. Kind regards, Vinayak Girgune... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed there for 2 nights and were impressed by how nice and clean everything was! The staff were friendly and helpful and the standard were higher than we expected due to the price we payed. I can certainly recommend this hotel!

Helpful?
Thank Anna-Carin E
Vinayak G, Manager at Park Grand Paddington Court, responded to this review

Dear Anna-Carin E, We thank you for your lovely comments. We are delighted to hear that we have won you over as one of our happy guests. Our staff works hard to ensure that our guests receive this special attention which makes each stay unique and exciting. We are looking forward to your future stay with us. Best Regards Valent... More 

Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great value accommodation within easy reach of the main shopping areas. Rooms very clean and looked recently refurbished (not confirmed). Staff friendly and coupled with the value we had no complaints. Facilities on offer looked great although we didn't use them.

Helpful?
Thank Ian H
Vinayak G, Manager at Park Grand Paddington Court, responded to this review

Dear Ian H, Thank you for sharing such a great feedback on this forum. We are very happy, that Park Grand Paddington Court with its facilities and services were up to your satisfaction and that you enjoyed your stay. We can’t wait to have you back. Best Regards Valent Fernandes Duty Manager More 

Exeter, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My partner and I stayed here for three nights in the deluxe double room. We were very impressed by the quality of the place for money as we did not break the bank to pay for the room. The room was huge in comparison to most London hotels in the same price range, the staff were exceedingly helpful and friendly,... More 

Helpful?
Thank ddh203
Vinayak G, Manager at Park Grand Paddington Court, responded to this review

Dear Ddh203, Thank you for sharing a lovely feedback following your recent stay with us. I am thrilled to know that we have impressed you with the facilities and comfort at the Park Grand Paddington Court. Looking forward to see you on your next visit. Kind Regards, Valent Fernandes Duty Manager More 

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