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BEST WESTERN Shaftesbury Paddington Court London

4.0 of 5 27 Devonshire Terrace | Paddington, London W2 3DP, England
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BEST WESTERN Shaftesbury Paddington Court London
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BEST WESTERN Shaftesbury Paddington Court London
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1,867 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alesund, Norway
2 reviews
4 of 5 stars Reviewed yesterday NEW

Nice and friendly staff. However, I do not understand why they are that many at night shift. There is ongoing renovation, so some noise may be experienced. But how much are you actually at the hotel in London! As normal in London, the room was small. We was the first guests that used this room, and the interior was very... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed yesterday NEW

The staff was very pleasant, helpful and supportive. The breakfast was nice with various products. Perfect location between main Tube lines and Hyde Park. The single room were clean but far too small and even smaller due to firedoors reducing available space. Bathrooms would need serious renovations. Additional radiators were required to maintain the temperature in the room. 100 GBP... More 

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Appleton, Wisconsin
Contributor
12 reviews 12 reviews
5 of 5 stars Reviewed 3 days ago NEW

My hubby and I stayed at the Best Western Shaftesbury Paddington Court Hotel on the last weekend we were in London before heading home. It was a last-minute accommodation choice as we were extremely dissatisfied with our original choice. The staff were amazing and very accommodating! The bellman helped us carry our luggage to our room and was super friendly.... More 

Was this review helpful? Yes
Vinayak G, General Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, It was a real pleasure to read your review, and your generous comments about our hotel and the service you experienced on both the occasion - I'm delighted that you enjoyed your stay with us. Kind reviews such as yours are very much appreciated by all of the staff at the hotel - and I hope that we'll... More 

Box Elder, South Dakota
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The staff seems very professional and friendly, but I wouldn't recommend staying here until renovations are complete. They seem to be unable to keep their core facilities working smoothly while working on renovations. I suspect that everything will be fine once the work is completed; I really think it was just a bad set of circumstances and would recommend looking... More 

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Vinayak G, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for choosing to stay at the BEST WESTERN Shaftesbury Paddington Court London Your business is very important to us and we value your feedback. By telling us what you did not like about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.... More 

UK
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

When I arrived, I found that due to over-running renovation work, I'd been moved to the Park Grand hotel around the corner (splitting this review, and putting that part of the stay there). I understand that this was because the BWSPC is being renovated to the PG standard - if the prices are not elevated, this is going to be... More 

Was this review helpful? Yes
Vinayak G, General Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest I'm gratified to hear that you enjoyed your stay at our Park Grand hotel. We are also upgrading our standards aslike Park Grand. Many thanks for taking the time to share your experiences about your stay. It's fantastic to hear such great feedback from our guests, which I will share with the team. Thanks again, and we look... More 

Wassenaar
Contributor
17 reviews 17 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed at the Best Western Shaftesbury Paddington, this hotel lies in a nice corner of streets north of Hyde Park, decidedly different to lots of less nice streets in the neighbourhood. Rooms are tiny but adequate, modernised, and well priced. This time however they failed to mention their lift was not working due to renovations at the hotel. These are... More 

Was this review helpful? Yes
Vinayak G, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for posting the review on this forum. We are very sorry that lift was out of service whilst you were staying here. There was major issue with lift and that was the reason we have to put it out of order. Health and saftey is our paramount for us. We have portrage services 24 hours for... More 

Hyderabad, India
Top Contributor
71 reviews 71 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for couple of days. Room was soooooooooo small, I just couldn't move around. No place to keep suitcase. Study desk filled with coffee and other condiments - no room to keep the laptop. Bathroom sooooo small I had to struggle to take shower. Not at all worth the price I paid.

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Bristol, United Kingdom
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Great check in and extremely clean and modern single (small) bedroom. Good and Warm with tea, coffee and microwave. Good sized TV with Freeview. I was there 2 nights and surprised to find a complimentary fruit bowl for the second night. Breakfast surprisingly good - cold buffet and very good help yourself cooked buffet with excellent sausages. I have stayed... More 

Was this review helpful? Yes
Vinayak G, General Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest I'm gratified to hear that you enjoyed your stay the Best Western Shaftesbury Paddington Court London. Many thanks for taking the time to share your experiences about your stay. It's fantastic to hear such great feedback from our guests, which I will share with the team. Thanks again, and we look forward to welcoming you and your friends... More 

Taunton, United Kingdom
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this hotel for one night at short notice. The staff are excellent they really understand good customer service. The room, although a bit on the snug side was well appointed and very clean. The following morning I stayed in the hotel while my husband went to a meeting and the staff were very helpful, storing my luggage and arranging... More 

Was this review helpful? Yes
Vinayak G, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, I would like to thank you for taking the time to write a review on Trip Advisor with regard to your stay at Best Western Shaftesbury Paddington Court London. I am very pleased to you got a very good lastminute deal and booked our hotel. Entire team is very happy to see your comment. Looking forward for welcome... More 

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Additional Information about BEST WESTERN Shaftesbury Paddington Court London

Address: 27 Devonshire Terrace | Paddington, London W2 3DP, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Shaftesbury Paddington Court London 4*
Number of rooms: 200
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Also Known As:
Best Western Shaftesbury Paddington Court London Hotel London
Best Western Paddington Court Hotel
London Best Western
Best Western London
BEST WESTERN Shaftesbury Paddington Court London England
Hotel Style:
#316 Luxury Hotel in London

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