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BEST WESTERN Shaftesbury Paddington Court London

4.0 of 5 Hotel   |   27 Devonshire Terrace | Paddington, London W2 3DP, England (Bayswater / Notting Hill / Lancaster Gate )
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Ranked #516 of 1,074 Hotels in London
A recent review
3 of 5 stars reviewed 5 days ago
srivs70 Kuala Lumpur, Malaysia
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1,736 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Staying here for 5 nights. Will be checking out tomorrow. The room is ok. Since it's in the basement (even though I asked for a higher floor when I booked thru Agoda). It does have musky smell. Since we spent most of our time outside, we didn't bother bout it. The other review bout the bathroom is true. It is... More

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San Francisco, California
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I had an overnight stay here in a single room on my way to Heathrow. There were a few problems: 1. My first room was in the basement (I know this happens if you do a late online booking, but it's weird) 2. The room had no curtains (this was enough for me to change rooms, people were walking past...I... More

Was this review helpful? Yes 3
Newnham, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my friend stayed for one night as a spur of the moment getaway. When we arrived and paid, we were told our twin room had been upgraded to "one of the best rooms". We weren't expecting it and when we went in we were really impressed with all the room amenities, the air con was a winner. We... More

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Vinayak G, General Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Jimloveslemons, What a wonderful review! We really appreciate you taking the time to write such a nice comment for our hotel. It brings a smile to all our faces when reading this. We are delighted to hear that you enjoyed and appreciated the service and amenities provided to you during your stay at Best Western Shaftesbury Paddington Court London.... More

Colombo, Sri Lanka
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel from August 29th to September 2nd...... we had a very pleasant check in... staff courteous and helpful in every way. We simply requested a good room and were given just what we wanted...the room even has a micro for you to warm any little snack you choose to have at any hour. Chocs and apples... More

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Vinayak G, General Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear OLMODILE, Thank you so much for a wonderful review of our hotel on Tripadvisor. We are so happy to hear that you enjoyed the service provided on your stay in our hotel. We are overjoyed to read such a wonderful review! It brings a smile to all the staff when reading this and we thank you so much for... More

Stockholm
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

If you are a small person, preferably built as an 11-yr old, then you will fit into the showers. If not, you will either need to shower bits of you at a time (feet, head, hands), or fold yourself into a cramped position. I am being perfectly sincere! Check in went ok, but the staff look like they hate each... More

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Vinayak G, General Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Asa74, Thank you for taking the time from your busy schedule to review our hotel on Tripadvisor. We appreciate your feedback. I have taken this review into consideration and spoken to my staff about their conduct in the reception. We appreciate that the bathroom may seem small due to the Victorian style of the buildings in our area. Perhaps... More

kolkata
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Well located hotel, with helpful staff. Housekeeping was excellent- placed lively cookies in the room daily. The only problem we had was with the size of the room- we booked a junior suite- which was a tiny room with two small beds. No space to keep luggage.

Was this review helpful? Yes
Vinayak G, General Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear KolkataNikita, Thank you for your lovely review for our hotel on Tripadvisor. I will pass this on to the staff as I’m sure they will be overjoyed to hear that you were satisfied with the service and amenities provided during your stay. Due to the Victorian style and charm of the buildings in the area we understand that the... More

Manila, Philippines
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Finally we got a chance to experience this place. The reception desk has chocolates which guests can treat themselves to. The staff showed us to our room which was across the street. At first I thought it was counterintuitive but they told us that it was acquired by the owner. The room was bigger than we booked and I believe... More

Was this review helpful? Yes
Vinayak G, General Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear jpmlim, What a wonderful review you have left for us here on Tripadvisor! We really appreciate the time you have taken to write such a lovely comment for us. I will be sure to pass on your comments to our staff here as I know they will be thrilled to hear that you enjoyed the convenience of the location... More

South Molton, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Used Paddington Court for the first time a couple of weeks ago - a 3 night stay with my son for a sightseeing visit. Great location to train station & underground - only a few minutes walk. Staff were very friendly & accommodating despite being busy & under pressure at times. Room not over large but comfy & had everything... More

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Vinayak G, General Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear martin h, Everyone here at Best Western Shaftesbury Paddington Court London would like to thank you immencly for your wonderful review and kind words on Tripadvisor. We endeavour to make our guests feel comfortable while staying with us and it brings a smile to all our faces to know that you enjoyed the convenience of our location and amenities.... More

Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I have stayed in Best Western Shaftesbury for 3 weeks across 2 trips. Once I was staying in the basement where its noisy as hell and you feel like living in a dungeon.. the rooms cant get any smaller but you could argue that you are in London... The brighter side about this hotel is the locality and the service.... More

Was this review helpful? Yes
Vinayak G, General Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Girish8184, Thank you for your lovely review on Tripadvisor. I am so happy to hear that you enjoyed the service provided by the staff here at Best Western Shaftesbury Paddington Court London. I will certainly pass this on to the staff. You are spot on about our location, it is very close to Hyde Park and Oxford Street and... More

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Additional Information about BEST WESTERN Shaftesbury Paddington Court London

Address: 27 Devonshire Terrace | Paddington, London W2 3DP, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Shaftesbury Paddington Court London 4*
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Also Known As:
Best Western Shaftesbury Paddington Court London Hotel London
Best Western Paddington Court Hotel
London Best Western
Best Western London
BEST WESTERN Shaftesbury Paddington Court London England

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