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BEST WESTERN Shaftesbury Paddington Court London

4.0 of 5 Hotel   |   27 Devonshire Terrace | Paddington, London W2 3DP, England (Bayswater / Notting Hill / Lancaster Gate )
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Ranked #517 of 1,073 hotels in London
A recent review
5 of 5 stars reviewed 5 days ago
happytripper41 Dudley, United Kingdom
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1,740 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (329)
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English first
Dudley, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for 3 nights and have had a lovely holiday. We had a little problem with the room when booking in but this was sorted efficiently and we were upgraded to a club room in the buildings across the road. This was a newly refurbished room with a little additional room space although the bathroom was a little... More

Was this review helpful? Yes
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear happytripper41, We are pleased to know that you were happy with our rooms(in annex building) which are newly refurbished.I have shared your comment with entire team especially housekeeping. Please do not hesitate to contact me direclty on your next arrival and we will look after your stay again. Best Regards, Vinayak Girgune Hotel Manager More

Munster, Indiana
1 review
4 of 5 stars Reviewed 1 week ago NEW

This hotel is about four blocks from Paddington Station and is near Lancaster Gate tube (underground) station. We booked two triple rooms, identified as "Junior Suites" on the website, as there were six of us traveling together, my husband and I and our four grandchildren, ages 12 to 20. Upon arrival, we were told that our rooms were in the... More

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PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Thank you for your detailed feedback about your stay. We are glad that you enjoyed your stay and you found the hotel clean and convenient. Looking forward to welcome you again. Please let me know If I can be of any assistance with future bookings. Best Regards, Vinayak Girgune Hotel Manager More

Ankara, Turkey
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This was the worst room I have ever stayed. Small, dark, underground, even difficult to enter the bath. Additionally 24 hour noise of cooling system just next to my window. Besides, they have charged the full room amount from my credit card twice, and surprisingly reception personnel was not able to correct the problem. I had to write down the... More

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PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Please accept our apology for not exceeding to your expectation. Had we known to the fact that you did not like the room, we would have moved your room. Furthermore, please provide me your full booking details on my email which is vinayak@shaftesburyhotels.com and I would be more than happy investigate the double charges on your card. Looking... More

Romsey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

A most enjoyable stay.Excellent polite and prompt service from all staff. Lunch was very good, well presented and generous helpings. The hotel was well presented and very clean and provided good value for money for a central London hotel . Have stayed at this hotel previously and would definitely stay again when in London.

Was this review helpful? Yes 1
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Ms Jane, Dear Ms Jane, It was a real pleasure to read your review, and your generous comments about our hotel and the service you experienced - I'm delighted that you enjoyed your stay with us. Kind reviews such as yours are very much appreciated by all of the staff at the hotel - and I hope that we'll... More

Abu Dhabi, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

Been touring the world for the last month and have stayed in lovely hotels in Abu Dhabi, Dubai, Rome, and Paris, and now... well London. Upon check-in, we are escorted across the street to the "other" building. First thing I noticed is there are lots of stairs, no lifts! Okay no worries, we're in room 654, lets see where that... More

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PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, Further to your raised feedback, I am very sorry to find out that our Hotel facilities and services did not meet your expectations. However, Please be informed that your booking was made through booking.com website and there we have clearly mentioned about the size and type of the rooms. We have neither downgraded your stay nor misrepresented the... More

Contributor
11 reviews 11 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited for a special occasion. We booked a club room which didn't disappoint, it wasn't huge but having done our research first we didn't expect it to be, however it was more than adequate for a nights stop over. Breakfast was plentiful, warm, self-service. What impressed us the most was when we checked in the staff asked us if... More

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PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Esteemed Guest We are glad to hear that you enjoyed your stay with us and would like to thank you for your fabulous feedback of your recent stay with us on this forum. The entire team is proud of exceeding your expectations and assure you for continious good work. We can’t wait to welcome you back again Kind Regards,... More

New Orleans, Louisiana
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let me begin by saying I am a 20 year veteran hotelier, and therefore know more than the average traveler...I am also used to staying at employee rates, so when I pay full price, I look alot closer! Travelled to London for 3 nights with my husband and 11 yr old son. Based on reading lots of reviews about hotels... More

Was this review helpful? Yes
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear MrsC4gud, Thank you for choosing to stay at the BEST WESTERN Shaftesbury Paddington Court London. We are pleased to know that we have met all your expectations Many thanks four your feedback. Looking forward to welcome you again. Thanks Vinayak Girgune Hotel Manager More

Saint Louis, Missouri
2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

My daughter and I stayed at the Best Western Shaftesbury Paddington Court for seven nights in late May for a mother/daughter trip. The best thing about this hotel is it's location, it's within walking distance from Paddington Station, very easy to get to from Heathrow. There are also a few bus stops close by and the neighborhood feels very secure,... More

Was this review helpful? Yes
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Esteemed Guest, I'm gratified to hear that you enjoyed your stay the Best Western Shaftesbury Paddington Court London.Many thanks for taking the time to share your experiences about your stay. It's fantastic to hear such great feedback from our guests, which I will share with the team. Thanks again, and we look forward to welcoming you and your friends... More

Cairo
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has a very good location as its few minutes walking to Hyde Park and few minutes walking to underground station. So you can consider it as very good location. Morning Staff are very welcoming far more than night shift staff but all in all staff wre good.

Was this review helpful? Yes
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest, It was a real pleasure to read your review, and your generous comments about our hotel and the service you experienced - I'm delighted that you enjoyed your stay with us. Kind reviews such as yours are very much appreciated by all of the staff at the hotel - and I hope that we'll have the opportunity to... More

Lucerne, Switzerland
1 review
4 of 5 stars Reviewed 3 weeks ago

perfect location, very close to tube station lancaster street (central line) and paddington, next to hyde park and notting hill, room very small but nice and clean, also quiet during night, lovely bar.

Was this review helpful? Yes
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review

Dear Guest I would like to thank you for taking the time to write a review on Trip Advisor with regard to your stay at Best Western Shaftesbury Paddington Court London. I am very pleased to know that you like the location of our hotel that met to your expectation and you had great time in London. Looking forward for... More

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Additional Information about BEST WESTERN Shaftesbury Paddington Court London

Address: 27 Devonshire Terrace | Paddington, London W2 3DP, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Shaftesbury Paddington Court London 4*
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Also Known As:
Best Western Shaftesbury Paddington Court London Hotel London
Best Western Paddington Court Hotel
London Best Western
Best Western London
BEST WESTERN Shaftesbury Paddington Court London England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style
#297 Luxury Hotel in London
Hotel Class
Number of rooms
200

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