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Arbor Hyde Park Hotel

#97 of 1,052 Hotels in London
Certificate of Excellence
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36-37 Lancaster Gate, London W2 3NA, England (Formerly London Guards Hotel)
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Arbor Hyde Park Hotel
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224 Reviews from our TripAdvisor Community

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    148
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New Delhi, India
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed today NEW

The best bit is the location- very central, just across the road from Hyde Park. And, many tube stations if you want. But since this part of London is so pretty, why not the bus. There's a bus stop two minutes out of the door!! Lovely!! And the price is right- for such a great spot in London which is... More 

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Denby, United Kingdom
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here with a colleague, the Exec rooms were very comfortable, huge bed and spacious. The shower offered a drench feature, along with rain shower and spray. very powerful. Just around the corner are a row of shops and the Lancaster Gate tube is about 10 minute walk. The breakfast was continental, but very plentiful and wide range of... More 

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Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Thank you for taking some time to write us a review, we appreciate it. Glad you enjoyed your stay with us. If you travel to London regularly we do offer corporate rates so please feel free to contact our team. More 

Bath, United Kingdom
Level Contributor
1 review
5 of 5 stars Reviewed 2 days ago NEW

Small hotel - friendly welcome in a very nice area near Hyde Park Convenient to tube station and a few pubs that serve food. Rooms beautifully decorated with large TV, bed and tea/coffee machine facilities. Bathroom was large with a walk in shower which had several shower options Breakfast was fine - a little cramped in the breakfast room, but... More 

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Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Thank you for this glowing review of your recent stay with us, naturally we are very happy to hear you enjoyed it. We look forward to welcoming you back to Arbor Hyde Park. More 

Brisane.
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for one night having booked on Secret Escape. Haven't stayed in this part of town before and was pleasantly surprised. The staff were very welcoming from the start and I liked the small, intimate feel of the lobby and lounge area. It's not big but had a good feel to it. Our room on the first floor, was... More 

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Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Thank you for taking the time to write us a review. I am delighted to hear you enjoyed your stay and we hope to serve you again. More 

Scottsdale, Arizona
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

My wife and I had a very relaxing stay here during our recent vacation in London. The hotel is beautiful and is tucked away on a quiet side street a block away from Hyde Park. The lobby was nicely decorated and our room was spacious and quite. The bed was very comfortable. We had two issues with the hotel during... More 

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Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Thank you for taking the time to review your recent stay. I would just like to say that we do have new staff in training at the moment so please bear with us while they are learning. With regards to our breakfast, an omelette is £7.50 which is industry price but if you add all the items from list then... More 

Sydney, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

After 23 hour flight, 1 and half hour train trip and walk to find this Hotel, we were told that our room would not be ready until 11.00/11.30am at first, after filling out paper work then was told comeback 12.00/12.30pm. Ok, this we did actually arriving back at 1.15pm. To be told by a lady at the desk that our... More 

Was this review helpful? Yes 1
Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Thank you for taking the time to review your recent stay, we appreciate your feedback. I am sorry we did not meet your expectations on this occasion so please accept my apologies. Our check out time at the hotel is 11am and check in from 2pm to allow us time to service the rooms. For guests who pre-book an early... More 

Melbourne, Australia
Level Contributor
211 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed with my husband in an executive room (room 101) on the first floor. Pros: - The bed was large and comfortable - Great rain shower and nice toiletries, towels and robes - Very quiet room - Large windows - Good location, 5min walk to nearest tube station, a few restaurants around, Kensington Gardens - Really nice decor, very... More 

Was this review helpful? Yes
Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Thank you for taking the time to review your recent stay, we appreciate your feedback to continue to improve our services. Regarding your cons- Our bedrooms are serviced between 8.30am to 4pm daily, rooms which are departures are serviced first to allow arriving guests to check in, however if you request your room to be serviced as soon as you... More 

Brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have zero complaints about our stay at Arbor. My partner and I arrived from Australia in the late afternoon, and all we wanted to do was get to our room, shower and put our feet up. The lady who greeted us at the front desk was so lovely. She ran us through everything quickly and let us go to... More 

Was this review helpful? Yes 2
Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Fantastic! We are so pleased you enjoyed your stay with us, we look forward to welcoming you back again. Thank you for taking the time to share your thoughts on your stay at Arbor Hyde Park. More 

Roseville, California
Level Contributor
77 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A recent redecoration of a London townhouse, the Arbor View provides excellent service and quiet comfort. The room we had was large for London, with excellent storage and a trendy waterfall shower bath. We slept well and liked the Continental breakfast. Staff were charming and very helpful, suggesting an excellent Greek restaurant nearby. Do know the address, since our taxi... More 

Was this review helpful? Yes
Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Thank you for sharing your thoughts with us. I am delighted to hear you enjoyed your stay with us and our favourite Greek restaurant around the corner. We look forward to welcoming you back to Arbor Hyde Park. More 

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