I stayed at Russell hotel for 4 nights combined business and pleasure. I found the room old and in need of restoration and the breakfast "English" in the worst sense, overcooked and bland. The hotel does not have wifi in the rooms but charges guests £0.5 a minute. I ended up with a bill of £50 for just checking emails... more

The Russell Hotel is a great building from the outside. But inside, it shows its age. Rooms are comfortable, but overheated in winter, and can be quite noisy as many have only old single glazing. My room faced into the internal courtyard, but was noisy all night due to (I think) the plumbing, and a lift (elevator) which had been... more

Stayed here for a two night weekend visiting son at college so the location was perfect. Got a cheap rate with breakfast included via GTA but thank goodness- I would have been very disappointed if we were there for longer or at full rate! Check in was brisk and efficient once we'd located the reception area tucked away to the... more

Couldn't fault anything. Ideal location, friendly staff, clean and great food. We will return! more

The location was wonderful...close to both the tube and the train station. We got a good rate from a travelzoo.com deal, so the price was reasonable. The front desk was not as helpful or as friendly as many other places that we've stayed. Some of the interior features were very nice, but the room was dark and a little dated. more

Check-in was friendly but slow (not enough staff on duty). Bed was very comfortable but room had no natural light (entirely frosted glass); it was supposed to have an in-room safe but did not. Long slow queue to go into breakfast (I have never had this at a 4 star hotel - it was like being back in the school... more

To start, we were fortunate to be upgraded to a suite, Sweet! The room was generous in size, with 2 bathrooms. Since we were in the hotel for 4 nights, the extra space was much appreciated. Aside from the upgrade, the hotel was elegant, employees were very helpful and the location was convenient to bus, tube and St Pancras train... more

Looking at the other reviews I think I did well staying in a suite here. Hotel is located just less than 10 minutes walk from Euston in a reasonable location. Swift check-in, suite was lovely. Shame about the traffic noise but it was not horrendous. The food in the restaurant was good but the service was very slow. Sat down... more

Great location but needs to invest in a makeover - especially as some rooms have no double glazing !!! Cost are high given the conditions - staff nice but let down by the building that must be just coping with modern expectation. Oh and please wireless should be available and 'free'. more