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Hotel Russell

4.0 of 5
Russell Square, London WC1B 5BE, England
Hotel amenities
Ranked #399 of 1,067 hotels in London
3.5 of 5 stars 1111 Reviews
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1,111 reviews from our community

What travelers say about this hotel
  • British museum(18)
  • Very good(17)
  • Great location(14)
  • Air conditioning(13)
  • Square tube station(12)
  • Reception staff(11)
  • Friendly and helpful(9)
  • Twin room(7)
  • HOT WATER(6)
  • Credit card(3)
Traveler rating
    222
    400
    228
    148
    113
Only show reviews for Family (88) | Couples (315) | Business (259)
Date Rating
Elaine L
Edinburgh, United Kingdom
Senior Reviewer
10 reviews
2 helpful votes
4 of 5 stars Reviewed February 8, 2012 NEW

Stayed here myself for work. The room was small but had clearly been refurbished recently and very comfortable. The breakfast was excellent and the staff were very helpful and friendly. Service at reception was very efficient. The only faults were the air conditioning unit which was quite noisy and also the secondary glazing was left open but this was not... More

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Reefhunter
Worcester
2 reviews
5 of 5 stars Reviewed February 7, 2012 NEW

Stayed last weekend in Jan 2012, From entering the reception to checking out it was great. Reception was friendly and efficient, room clean, comfortable and warm(it was freezing in London that weekend) and well furnished. Food was excellent and the restraunt staff couldn't do enough for us, Naviene (hope I've spelt that properly) was great. Had only slight hiccup but... More

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Vardra
Swansea, United Kingdom
1 review
5 of 5 stars Reviewed February 7, 2012 NEW
1
person found this review helpful

Hotel Russell is a hidden gem of a hotel in London. Conveniently located with easy access to all surrounding attractions. The building itself is impressive with the inside a delight of marble staircases and opulent decor. However the warmth and charm of the building is surpassed by the warmth and charm of the staff. Wonderful service, wonderful staff, wonderful food.... More

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seeneysabroad
Perth
Senior Reviewer
10 reviews
2 helpful votes
4 of 5 stars Reviewed February 7, 2012 NEW
1
person found this review helpful

This hotel was built in 1895 and is a classic. Really large rooms, wide corridors and old world charm. I had a refurbished room on the 6th floor that had a big bay window overlooking the park, king size bed, a couple of tub chairs and a coffee table and plenty of sideboard space for the computer. Good tea and... More

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harshit91
Guwahati, India
2 reviews
4 of 5 stars Reviewed February 5, 2012 NEW

relaxing rooms and amenities but slow staff! took then 15 mins to check me in, even after having reserved suites... location makes up for everything, the russel square underground is just round the corner! all in all, a very good hotel More

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Sapna Singh, Manager at Hotel Russell, responded to this review
February 6, 2012

Dear Guest, Thank you for taking the time to post a review on Trip Advisor. Iam pleased to learn that you had a comfortable stay. I apologise if you felt the check in took a bit longer than anticipated. I shall take up the matter with my Front of House Manager and arrange for further training to make check in... More

castlelass
NYC
Senior Reviewer
7 reviews
5 of 5 stars Reviewed February 2, 2012
1
person found this review helpful

room 605 was a FABULOUS ROOM and would request it again next time i return IT FACED FRONT AND HAD A SITTING AREA THAT WAS IN THE ROUNDED CORNER PART OF THE ROOM A VERY LOVELY "NOOK" VERY SPECIAL WORDS FOR "BERNARD, " the concierge who was always friendly, helpful and available to make our trip perfect! BOTH THEBED AND... More

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commuter_8
Falkirk, United Kingdom
Contributor
12 reviews
16 helpful votes
3 of 5 stars Reviewed January 31, 2012
3
people found this review helpful

For the past 3 years I've travelled to London on business almost every working week. During that time I've stayed in this hotel perhaps 6-8 times. It's not my favourite - in fact, as I sit in my room this evening, I've remembered why and have decided to request my company's booking agent to ensure I never stay here again.... More

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Gary B
Bognor, null, United Kingdom
1 review
1 helpful vote
3 of 5 stars Reviewed January 31, 2012
2
people found this review helpful

Stayed for 2 nights for a theatre trip, to begin on arrival offered a junior suite upgrade at a reasonable rate and a good discount on breakfast all good. Went out for dinner as there was a very noisy crowd in the main conference room, on the way out was greeted by 20 people standing on the hotel main entrance... More

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MyrellaCt_USA
Ct., USA
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed January 29, 2012
2
people found this review helpful

Second stay at the Russelll-- contines to be a great location, next to the Russell tube station, with man pubs, convenence stores, and an urban "mall" a block away with reasonable neighborhood restaurants, local shops and the British Museum just a couple pf blocks away. We were offered an update, for an extra forty pounds per night. We took it... More

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deborah p
CAMBERLEY
1 review
2 helpful votes
5 of 5 stars Reviewed January 28, 2012
4
people found this review helpful

The first time I visited the Hotel Russell I was on legal business. I did not do research into the hotel; it was convenient to my meeting in QC Chambers. This was on March 1st 2011. Since that I have introduced many friends and family to the hotel, who all have had a positive experience and would definitely return. I... More

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Sapna Singh, Manager at Hotel Russell, responded to this review
January 30, 2012

Dear Guest, Thank you for taking the time to post such a detailed review on Trip Advisor. It is a delight to read that you enjoy your stays at Hotel Russell and have been recommending us to friends and family. Thank you for commending the team, it is quite encouraging for the team to get appreciated for all the hard... More

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Hotel Russell Also Known As

  • Russell Hotel London
  • Hotel London Russell
  • Russell Hotel
  • Russel Hotel London
Address: Russell Square, London WC1B 5BE, England

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Hotel Russell
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