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Hotel Russell

4.0 of 5 Russell Square, London WC1B 5BE, England
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Hotel Russell
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2,466 reviews from our community

Traveler rating
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    278
    180
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Adlington
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

As the front door is opened for you (very friendly doormen) you feel like you are walking into the Edwardian era. Cool, brown, mottled marble shines under the huge chandeliers and wide staircase flows upwards on your right. Check in was efficient, confirming all our details correctly and we were directed to our Junior Suite room 705. This proved to... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

On arriving our room was not ready. Was not offered a drink whilst we waited but when we asked, they reluctantly gave us a drink and nuts. Still needed to wait for an hour and a half. Our room had an odd glass door to bathroom. Room was small and the air con and a light did not work. They... More

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hull
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed for 2 nights at this hotel, lovely place and in a good position for covent garden etc, my wife is disabled so we avoided public transport and used a wheelchair, not too far to visit covent garden, theatre district, south bank etc. Breakfast was good and the room was nice except it was very hot and the aircon... More

Was this review helpful? Yes 1
Liverpool
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

If it wasn't for the grand ground floor of this hotel, would be rated lower. We stayed for 3 nights and liked the location of hotel, nice gardens opposite to walk off breakfast. Our room wasn't ready at check in so we were given free wifi, however I strongly feel wifi shld be free in this day and age anyway!... More

Was this review helpful? Yes 1
Bristol, United Kingdom
Top Contributor
146 reviews 146 reviews
33 hotel reviews
245 helpful votes 245 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great hotel for the price. Very smart decor and efficient staff. Superb location. Even no traffic noise if you ask to stay at the back. Rooms are tiny, but this is London. Only downsides were some brownish water from the taps. My room blind was broken and had to stay permanently shut and tthe plates provided at breakfast were only... More

Was this review helpful? Yes 2
Julie H, General Manager at Hotel Russell, responded to this review

Dear Guest, Thank you for spending some valuable time reviewing us. It is pleasing to note that our location was ideal for you and you enjoyed your stay at Hotel Russell. Thank you for commending the team and the standards offered as we are indeed passionate about our service and quality at Hotel Russell. We are constantly seeking feedback from... More

Southport, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Russell is very wel palced to get around very close to the tube. Currently staying there on business. Very grand exterior and interior entrance. paying bewteen £180 and £200 per night. On teh first floor with an inside room overlooking the aircon systems. Overall teh room is adequate. Clean but dated and showing signs for wear. The want you... More

Was this review helpful? Yes 1
Julie H, General Manager at Hotel Russell, responded to this review

Dear Guest, Thank you very much for your review and very valuable feedback. I am disappointed to learn that certain aspects of your stay were not satisfactory on this occasion and you felt the prices were on the expensive side. I have noted the points where improvement is needed, and necessary action shall be taken to address these. Please let... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for a city break, This was meant to be for 2 nights but due to severe storms and broken train tracks we were stuck in London for an extra unplanned night, We had found the hotel good during our stay, so booked in for a further night and stayed in a different room, this second room seemed... More

Was this review helpful? Yes 1
Julie H, General Manager at Hotel Russell, responded to this review

Dear Guest, We certainly appreciate you taking the time to review us. We appreciate your positive comments on our central location I am also happy to read that you enjoyed the sumptuous breakfast selection in our Tempus Restaurant. Due to the size and age of the building we have a range of rooms each with their own unique shape and... More

England
Top Contributor
69 reviews 69 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Staff very helpful and pleasant. Hotel exterior lovely, interior dated. Had room on 6th floor- 646 Noise from exterior air conditioning unit very annoying - windows old sash that haven't been well maintained Bed very comfortable No hot water - managed a cold shower as only staying next night Sealant on the shower screen dirty Breakfast nice Probably wouldn't stay... More

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Stockton
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I first stayed in this hotel with my parents when I was a boy, so there is some nostalgia involved, and the hotel has definitely seen its ups and downs. But after a remodeling a few years ago, it really is lovely again. The location is perfect and since I love to walk in London, you can really walk anywhere... More

Was this review helpful? Yes 1
Ledbury, United Kingdom
Contributor
19 reviews 19 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed here for a corporate event. The location is excellent , the public rooms very grand and impressive and the reception staff pleasant but powerless to improve the service levels. My room, a small double, at £199 was very small. the wardrobe, which didn't have a door, had an ironing board in which completely filled it. The room was... More

Was this review helpful? Yes 1
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Additional Information about Hotel Russell

Address: Russell Square, London WC1B 5BE, England
Location: United Kingdom > England > London > Bloomsbury / Holborn , Camden / Primrose Hill
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Russell 4*
Number of rooms: 373
Reservation Options:
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Also Known As:
Russell Hotel London
Hotel London Russell
Russel Hotel London
Hotel Russell London, England

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