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Hotel Russell

Russell Square, London WC1B 5BE, England
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Hotel Russell
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2,971 reviews from our community

Traveler rating
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    1,073
    670
    333
    207
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333
1,055
275
750
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edinburgh, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed today NEW

Hotel looks stunning from the outside and reception area quite nice but what lies within is a whole different story... Corridors are uncared for and shabby. Room I was in was tiny (3m wide by 7m) .. Had a single (3 foot) bed which I haven't seen in a hotel for years.. Ill-fitting windows onto a busy, busy street made... More 

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Middlesbrough, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Cracking hotel friendly staff and very nice room and bathroom good location right next to tube station . Room could have been a little bigger but was very clean. Its just a ten minute walk from kings cross. Concierge was very helpful even when i got my check out time mixed up they let me check back in

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West Midlands
Contributor
14 reviews 14 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Myself, daughter and a friend with her daughter stayed at the Hotel Russell from Fri 22nd to Sunday Sunday 24th June 2015. We were in 2 standard rooms and were please with our rooms. the beds were comfy, pillows ok, it was a bit noisey outside on the Friday night The room we were in was clean and looked recently... More 

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Coventry, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Would not go back.Beautiful hotel and superb location but very tired looking bedrooms and sad to say not the cleanest,looked as if it had been given a 'quick dust' in between guests,toilet didn't flush properly and toiletries seemed to come straight from Lilliput,for the price paid it's a definite no from me.

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Christchurch, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Would love to comment on my stay at the Hotel Russell but they sent us an e-mail cancelling our booking three days before our anticipated visit. We had booked 2 months in advance.Extremely inconvenient as were travelling at the time and internet access was limited. We ended up having a very pleasant stay at the IBIS down the road for... More 

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Cambridge, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at The Hotel Russell, London in May 2015 and was pleasantly surprised. The hotel is very old with lots of history but well maintained. It’s conveniently located in close proximity to Russell Square tube station, so very easy to get to. There were also plenty of waiting taxis across the road. The main entrance to the hotel is via... More 

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Darlington, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

3 night stay with my daughter, room was ready even though we arrived early, staff all very friendly and accommodating. Our room was clean and perfectly adequate for our stay, only negative was that the room was too warm during the night and the sash windows only let a little cool air in, couldn't seem to get the air con... More 

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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We are regular visitors to The Russell Hotel, staying always a couple of times a year in the most expensive rooms. The hotel has an incredibly impressive exterior and entrance with attractive bar and dining rooms. The Staff are lovely- helpful and smiling and courteous. Breakfast is often a bit of a problem due to many visitors - you often... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

Poor service, very dirty room. Stayed 3 days, had no choice...everything was just wrong starting from dirty mugs and towels and kittle and carpet and bed, bathoom in hair, around the toilet somehing yellow etc etc for service in the restaurant when waiter make fun of me because I ordered stake fry on pan with no blood, really?? .it was... More 

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Boston, MA
Contributor
11 reviews 11 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed six nights in May in a 'deluxe' double - room was worth the slight (10-15 pounds?) extra cost, as it was quite large, furnished mid-century modern - with a bathroom bigger than many apartments. Telephone box-sized shower stall offset by GIANT claw footed soaking bathtub - gorgeous bath with a view of the park across the street. Room... More 

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