When we entered the hotel we felt that it had the WOW factor, the staff on reception were very friendly and efficient, we had to leave our bags to go to a lunch time meeting so arrived before our room was ready, the cases were taken from us with a smile and there was no charge for the service. Our... More

I have visited Hotel Russell on several occasions because my husband is company pre-booked annually for two nights - I pay the hotel supplement of £12 per night to enjoy a trip to London and the very good hotel breakfast, and I consider that a reasonable tariff. I agree with some of Hanne S's review, but would add the following... More

The Entrance of the Hotel is lovely,the reception area looks very impressive although it is an old hotel it's grandness of past years shines through. Reception staff very friendly, and efficient. We got offered our first room and to be fair the room was not bad but the bed was just so small it really was only good for one... More

We stayed at this hotel in February and had a very good stay so we were pieased to be returning for our neice's wedding.As we expected from our previous visit we received a high standard of service and cleanliness.The hotel certainly know how to cater for a wedding after a great breakfast the restaraut was transformed and was magical in... More

Positive points: The room was small but otherwise nice, and had a built-in iron board and tea/coffee making facilities. The decor of the hotel is a mix of modern (the rooms) and old (the lobby and dining room). Negative points: The check-in took forever, and I wasn't the only one to think so. The rest of my group arrived at... More

I stayed for just 1 night in a single room, which was surprisingly big compared to the normal size of london single rooms. My bed was comfortable and my room was on the 5th floor overlooking the main entrance of the hotel, I heard no noise at all. I would definitely stay here again. More

This is a wonderful looking building from the outside very impressive. It's located just around the corner from Russell Square station and around 10 minutes walk from Euston, St Pancras and Kings Cross railway stations. On the the inside there is an air of old fashioned elegance lots of wood and marble. Stayed in a double bedroom, plenty of space... More

I booked into this hotel for 6 nights and requested a quiet twin room as my son was in Great ormond street hospital and we needed to get rest at night. They obviously ignored our request and put us in a second floor room over looking a pub which would be showing the football. The hotel was full due to... More

We wanted a short break in London and set out with some trepidation following an earlier disaster of a trip. The Hotel Russell was everything we would have wanted in a hotel. Yes it could have been better in some areas but a pleasant stay and in a convenient location. The only down side was being caught out by an... More