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Park Plaza Sherlock Holmes London


Park Plaza Sherlock Holmes London
Hotel class 4 of 5
108 Baker Street, London W1U 6LJ, England
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Traveler Reviews

73% Recommend
3.5 of 5 stars 236 reviews
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By trip type
All (236)
[ Date ] [ Rating ]
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5 of 5 stars
tinawest5 3 contributions
surrey
Jun 27, 2009 | Trip type: Friends getaway

This hotel was recommended to us from a hotel that couldn't accommadate myself and 6 close school friends for a special trip to celebrate our 50th birthdays, close to Oxford street, it seemed to fit all our requirements as we had a trip planned to the treatre and for tea at The Ritz. the following day. I didn't know what... more

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3 of 5 stars
lcg79 6 contributions
Hong Kong, China
Jun 15, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I often stay at the Sherlock Holmes for business - it is in a great location and has shops (Oxford St - 5 mins walk), restaurants, pubs etc on your doorstep. Jet lag has found me walking through Regents Park at 5am as it is just 2 minutes from the hotel. Rooms do vary in size - I have had... more

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4 of 5 stars
cehebard 1 contribution
USA
Jun 10, 2009 | Trip type: Couples

The staff went out of their way to help. My husband needed more coffee each morning and it was done with no complaints. We requested last minute tickets to The Lion King and they were able to get us great seats. Yes the room was small but the bathtub was huge. The manangement and all staff were always professional and... more

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2 of 5 stars
ShezWR 1 contribution
Midlands
Jun 8, 2009 | Trip type: Couples
1/1 found this review helpful

Very dissapointed as booked this hotel for my husband's 40th birthday. We left our bags and were told we could check in at 2pm. When we returned at 5pm they weren't ready and we were given an inferior alternative. The receptionist couldn't understand english which was very frustrating. We'd booked a double room and were given a twin, the floor... more

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1 of 5 stars
annegourlay 3 contributions
aberdeen
May 25, 2009 | Trip type: Business

I was forced to sleep on my toilet floor in this hotel - it was so noisy. When I asked to be moved I was basically told to "f' off". When the sun finally did come up I awaited my breakfast. I got two warm pieces of bread (supposed to be toast) and poached eggs which were actually off. When... more

Management response from
mas330, General Manager

Dear Guest Having read tripadvisor, I would like to sincerely apologise for the poor stay you had at the Park plaza Sherlock Holmes hotel. Having checked with my Duty managers we had not been made aware of guests that had not been able to sleep in their beds or had received food that was not of a fresh quality for...

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3 of 5 stars
GeeMoneyCA 4 contributions
San Jose, CA
May 21, 2009 | Trip type: Couples

When we arrived at this hotel, the exterior, lobby & bar all looked great. Quaint & clean. When we got to our room, it was not good. The furnishings & bedspread were aged & dated & the carpet was stained. Our view overlooked some really ugly roof on another building. It really looked industrial out there. We hadn't booked the... more

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2 of 5 stars
LuciaMalta 1 contribution
Malta
May 21, 2009 | Trip type: Business

The location is, indeed, brilliant and it was nice to have a complimentary bottle of wine brought to the room and fresh fruit on the bedside table. Also, Reception will look after your luggage after check-out time which is helpful. Those are the good bits.... When you step inside this hotel, the noise is deafening. You have to wrestle through... more

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3 of 5 stars
MarianneSomerset 8 contributions
Somerset
May 19, 2009 | Trip type: Couples

Stayed in an executive double room which wasnt very exciting - one small window with horrible outlook which couldnt be opened, bathroom in need of redecoration with chipped tiles and mirror. Great location in the middle of Baker Street, bar and lounges downstairs much more appealing. Ok for one night but probably wouldnt go back at that price. more

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3 of 5 stars
manflick 4 contributions
Wicklow
May 6, 2009 | Trip type: Couples

The location is the best thing in this hotel., its 3 mins from Baker St tube. Everything was fine during our stay, reception staff and housekeeping were all helpful. We didnt eat or drink here at all as there is so much on your doorstep that you dont have too. Our room was small but nice and modern, the bathroom... more

don't go!!!
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2 of 5 stars
l400scot 2 contributions
fife
Apr 29, 2009 | Trip type: Couples

the hotel if clean would have been amazing but we were not lucky at all; 1) our room window looked out on to a brick wall!!! - seriously you should see the photos 2) the inside room temp was up at 30 - and no matter how much you played with fan it would only brow out hot air -... more

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Park Plaza Sherlock Holmes London Also Known As

Address: 108 Baker Street, London W1U 6LJ, England