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Park Plaza Sherlock Holmes London

4.0 of 5 108 Baker Street, London W1U 6LJ, England
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Park Plaza Sherlock Holmes London
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1,322 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

As a 'Londoner' I very rarely have to find a hotel in London but thought we'd make a weekend of a theatre visit & came across this place during my search for a family friendly hotel. I'm usually drawn to the bigger name brands (having various loyalty cards) but was drawn to this hotel due to location, family-appeal & quality... More 

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Fredrikstad, Norway
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for one night. Love the location. Baker Street/Marylebone is really cool village. Short way to all key spots. Hotel is a bit faded though. The room (even if I got an upgrade) was a bit worn out. Air conditioning not working properly. Nice service.

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Moscow, Russia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Lovely boutique hotel in the superb location - within walking distance of Oxford Street and right beside Baker Street tube station and close to Marylebone rail station. The hotel is surrounded by museums and attractions. You can enjoy good quality food at restaurants or have a cup of coffee/tea at different cafes next to the hotel. I stayed at Sherlock... More 

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Blackpool, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for two nights mid-week for business purposes. Only fault I can say is that the room was too hot - no air-con in the winter, only heating, therefore I switched the heating off and surprisingly the room didn't cool down at all. Not very pleasant but maybe this is something they will be improving on. Apart from that,... More 

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PPSherlockHolmes, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback on Tripadvisor. I am very happy that you enjoyed the hotel atmosphere, service and location. I have addressed your concerns with the relevant departments and can assure you that your experience is far from what we intend to offer our guest. Please feel free to contact... More 

Clare, Ireland
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

At approximately 04.55 on the morning of the 7th January, we were quite enjoying our stay, but were abruptly awoken to a fire alarm which continued to ring. We quickly wrapped up and exited the building, following only signs and when we left, there were approximately 8 other guests in a dark, back alley away from the street itself. After... More 

Was this review helpful? Yes 1
PPSherlockHolmes, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review

Dear Guest, Thank you for the detailed feedback on Tripadvisor regarding your recent stay with us. First and foremost please accept our apologies for the inconvenience experienced during your stay regarding the fire alarm. I am really disappointed to hear that you did not receive the response sent through Club Carlson Customer Service last month. Please accept our sincere apologies... More 

Geneva, Switzerland
Top Contributor
82 reviews 82 reviews
63 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 1 week ago

I really wanted to score this hotel more but couldn’t. I stay in London every week, almost always at a Club Carlson hotel. I decided to stay somewhere else this week. The good bits: Location is amazing, surrounded by great restaurants (check out the Orrery, about a 5 minute walk away) Service on arrival very good Got a nice upgrade... More 

Was this review helpful? Yes 1
PPSherlockHolmes, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review

Dear Guest, Thank you for choosing to stay at Park Plaza Sherlock Holmes Hotel and for taking the time to share your valuable comments about us here on TripAdvisor. I am delighted to hear that you enjoyed the convenient location, our professional service upon arrival and the acknowledgement of your membership. I would like to apologise for the inconvenience you... More 

Belfast, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

I was sorry to get the chance to only stay for one night at this lovely hotel. Room was very comfortable & nicely tucked away so that the quietness was amazing for such a central location (no problems with slamming doors/noisy TVs next door etc). On the night I stayed (in February) clientele appeared to be mostly business people so... More 

Was this review helpful? Yes
PPSherlockHolmes, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review

Dear Guest, Thank you for taking time in leaving a great feedback regarding your recent stay at our property. We are all thrilled to see you had a great time with us. I have shared your comments with the team we all look forward to your return visit. Warm Regards, Joana Sobral Guest Relations Manager More 

Midlands
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Great location! Room a little tired and could do with a lick of paint. Watch out for the service charge added to drinks at the bar. A pint of beer and a glass of wine came to £15 before I questioned the bill... This may be typical of London, but I think it's a bit cheeky! Fantastic breakfast! Noon check-out...

Was this review helpful? Yes
PPSherlockHolmes, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review

Dear Guest, Thank you very much for taking the time to share your review on Tripadvisor. I am glad to hear that your stay was overall enjoyable. In regards to the room standards, I am pleased to confirm that we are currently refurbishing a few rooms in the hotel. On behalf of myself and my team we look forward to... More 

Southampton, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Just stayed for 2 nights at this hotel which is a few minutes walk from Baker Street tube station. We found the staff to be very friendly and helpful, the room was absolutely fine with plenty of space and there was a good breakfast selection.

Was this review helpful? Yes 1
PPSherlockHolmes, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review

Dear Guest, Thank you for taking time in leaving a great feedback regarding your recent stay at our property. Receiving positive reviews such as yours is always of great pleasure to read. On behalf of myself and my team we look forward to welcoming you back in the very near future. Sincerely, Joana Sobral Guest Relations Manager More 

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Additional Information about Park Plaza Sherlock Holmes London

Address: 108 Baker Street, London W1U 6LJ, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Plaza Sherlock Holmes London 4*
Number of rooms: 124
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Also Known As:
Park Plaza Sherlock Holmes London Hotel London
Park Plaza London
London Park Plaza
Park Plaza Sherlock Holmes London England
Hotel Style:
#55 Spa Hotel in London
#211 Business Hotel in London
#218 Luxury Hotel in London
#276 Romantic Hotel in London
#294 Family Hotel in London

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Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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