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All 1,071 London hotels

Park Plaza Sherlock Holmes London

4.0 of 5 Hotel   |   108 Baker Street, London W1U 6LJ, England (Marylebone)
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Ranked #308 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed today
Louise N Kerikeri, New Zealand
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Kerikeri, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW via mobile

Stayed here for 2 nights with my 80yr mother. Was very very impressed with the staff and the hotel. Everyone was very polite and friendly. The room we stayed in was a great size for London standards and very clean and tidy....I have stayed in some hotels in London that were supposed to be " a good hotel" and this... More

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Kettering, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel,over the Easter weekend with my girlfriend. Excellent rate for London and very convenient location. The staff were all very pleasant and helpful. The room was clean, cozy and comfortable. The corridors meander and this gives a feel of having nooks, which I quite liked at it felt more homely. The bar service was excellent and... More

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PPSH_12, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review

Dear Guest, Many thanks indeed for your lovely comments following your recent stay with us. I am delighted to hear that you enjoyed your visit so much. We look forward to welcoming you back to ou Hotel soon. Please let me know when you are planning a return visit to London as I would be delighted to handle your arrangements... More

Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Room booked for 3 adults - 16 year old daughter, full time education, they insisted she was to pay adult rates. The room had a child 'zed bed' // put you up bed for her - not an adult bed that they insisted we paid for. Room for 3 - only 1 robe Room for 3 - only 2 mugs... More

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PPSH_12, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review

Dear Guest, Thank you very much for your recent feedback. First and foremost, I must sincerely apologise that your recent stay was not to your satisfaction. The matters that you have raised are absolutely not indicative of the level of service and quality that we pride ourselves on providing, and I am very sorry to hear that you have had... More

London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

I visited Sherlock bar with my fiancée and we had really good time.I would like to thank the Asian barman with glasses to make our time special with some amazing cocktails.I think i will be there again.

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PPSH_12, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review

Dear Guest, Thank you for posting such a lovely review on Tripadvisor. We are very proud to read that you enjoyed our bar cocktails. Our staff work very hard so positive feedback such as yours is always a pleasure to read. On behalf of myself and my team we look forward to seeing you soon. Warm regards, Joana Sobral Guest... More

Vancouver, Canada
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel for its fair price and excellent location...and it proved to be a good decision. The hotel was very cute, with a nice restaurant/bar located on the ground level that was lively but not noisy. The hotel has windy hallways, which leads to various rooms and give it a homey feel. Our room was located on the... More

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PPSH_12, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review

Dear Guest, Thank you very much for your recent stay in our hotel, for sharing your experience with us on Tripadvisor and for all the kind words about us. We are pleased to hear that you value our care of our guest. It will be an honour for us to have you with us again during your next stay in... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked this hotel for a really special occasion, I contacted the hotel in advance of our stay to arrange for some champagne in our room upon arrival. I promptly received a reply promising a bottle of complimentary prosecco, chocolates and a late checkout. When I received my e-mail a few days before arrival it confirmed our check out was... More

Was this review helpful? Yes 1
PPSH_12, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review

Dear Guest, Thank you for providing valuable feedback on your recent stay at Park Plaza Sherlock Holmes Hotel. It is regretful to hear that you did not enjoy your stay with us. Please accept my sincerest apologies for the disappointment and inconvenience caused. I would very much welcome the opportunity to make amends for your unsatisfied experience as this is... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My third time staying at Park Plaza. Locations is great. Just along the road from Baker Street tube and so close to Oxford street. Hotel has character and is very clean. Some areas could be freshened up but otherwise I really liked it. Rooms are decent size for London. All the staff were friendly and welcoming especially during breakfast. Reception... More

Was this review helpful? Yes
PPSH_12, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review

Dear Guest, Many thanks indeed for your lovely comments following your recent stay with us. I am delighted to hear that you enjoyed your return visit so much. We look forward to welcoming you back to ou Hotel soon. Please let me know when you are planning a return visit to London as I would be delighted to handle your... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Park Plaza Sherlock Holmes was nothing special. The room was nice and clean. Staff were attentive. Our room key kept playing up and the staff did what they could but everyday for the 4 days we were there it gets quite annoying having to go down and fix it up. But the staff were great and the breakfast was delicious.

Was this review helpful? Yes 1
PPSH_12, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review

Dear Guest, Thank you for taking time to share your feedback regarding your recent stay at our property. I am happy to hear you found our breakfast delicious with great staff. I also note your comment regarding the room keys and I would like to offer my sincere apologies for the inconvenience it might have caused during your stay. On... More

New Delhi, India
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was in london for 5 nights in Feb 2014. Well to be very honest, my first impression was not so good as when i was guided to my room it was way too small (felt as if i'll hit the wall if i spread my arms yawning), so i had to upgrade my room means instant £40 per night... More

Was this review helpful? Yes 1
PPSH_12, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review

Dear Guest, Thank you for providing valuable feedback on your recent stay at our Hotel. I am very pleased to hear that you enjoyed our Location and you found our staff friendly and helpful. I also note your comment regarding the size of your room and obviously I want to make sure you are 100% satisfied the next time you... More

Oslo
Top Contributor
59 reviews 59 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is ok. Friendly and helpful staff made up for the flaws and snags. A smiling and courteous staff makes ALL the difference in the world. Marylebone High Street is just some 300 yards away, great area for breakfast/lunch we found.

Was this review helpful? Yes
PPSH_12, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review

Dear Guest, I was delighted to see your review and I am very happy that you enjoyed your stay with us. I have passed on your good comments to the rest of our team here at the hotel and we all look forward to have the pleasure to welcoming you again in the near future. Kind Regads, Catarina Santos Guest... More

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Additional Information about Park Plaza Sherlock Holmes London

Also Known As:
Park Plaza Sherlock Holmes London Hotel
Park Plaza Sherlock Holmes London Hotel London
Sherlock Holmes Hotel
Park Plaza London
London Park Plaza
Park Plaza Sherlock Holmes London England
Address: 108 Baker Street, London W1U 6LJ, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#201 Luxury Hotel in London
#223 Business Hotel in London
#279 Romantic Hotel in London
#343 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Plaza Sherlock Holmes London 4*
Official Description (provided by the hotel):
Traditional Regency-style Hotel situated 200 yards from Baker Street tube station & convenient to West End. ... more   less 
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