Room far from the elevator and too contemporary styled with a view on the inner hotel part , Executive Lounge with a limited variety of treats, Crabtree & Evelyn toiletries.. Fantastic bedding and available lounge receptionists. more
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Room far from the elevator and too contemporary styled with a view on the inner hotel part , Executive Lounge with a limited variety of treats, Crabtree & Evelyn toiletries.. Fantastic bedding and available lounge receptionists. more
Good standard throughout. Attentive staff. Comfortable bed, clean room. Quiet and effective air-conditioning. Dark curtains helped us to sleep on late. more
This hotel is in a great location- about a 10 minute walk from 3 different tube lines, so you can easily get wherever you want in Central London. The room was very comfortable- modern accessories, SOFT comfortable bed, and a great bathroom. I was staying by myself and felt very comfortable. Tons of restaurants nearby- I'd highly recommend it to... more
We selected this hotel based primarily on location, however we were not disappointed. We arrived early (around 10 AM) and the staff made everything possible for us to have our room ready early. The room was very clean and cleaned regularly (at least twice daily). And the location, in Covent Garden area, is hard to beat, close to a lot... more
From start to finish the hotel was stunning. Our check in experience was effortless and the room was just amazing a 50 inch flat screen tv and a bed to die for, it was so comfortable. The room itself was so quiet and had no issues with noise considering it was in central London. The Breakfast was stunning and a... more
I've had the pleasure of staying at the Waldorf London several times over the past 10 years. I keep going back for several reasons. My Hilton status allows me to receive one of the hotel's Executive suites. For Euro hotels the place is large, with a separate sitting and sleeping area, and a large well equipped bathroom. We tend to... more
We booked an executive room for 5 days recently. The room was fine, but even as Hilton Gold card members, we did not receive an upgrade. The bed had a "gully" on the right side, so the mattress needs to be flipped or replaced. The only way to receive free internet is to go to the executive lounge, which only... more
The hotel is in a great location beside covent garden. The service is excellent and rooms of a very good standard. As a business traveller the only problem I has was no free wi fi, for a 5 star hotel this should be standard. Get this right and the hotel is simply perfect. I'd recommend this hotel to anyone looking... more
Dear Sir/Madam, It was a pleasure for us to read your kind comments about the Waldorf which make us feel very proud. Unfortunately the complementary internet access is provided only for guests staying in an executive room or a suite. We thank you for the suggestion whish has been brought to the attention of the hotel management for review. Once...
We booked the hotel in January and got a very good half-price deal on an executive room. All staff are incredibly helpful and highly professional. The Hotel is in a prime location for the theatre district and Covent Garden and has an imposing facade, reflecting its Edwardian heritage. However, I am perplexed as to why the reception has not a... more
We had an executive level room, wonderful and very spacious. Breakfast was up to a 5 star hotel. Location is one of the most convenient in London, near Covent Garden. However, being in the middle of London entertainment area, the place is very noisy. Room windows were not soundproofed and ou could hear the traffic all night long. more
Dear Sir/ Madam, Thank you for your kind comment about our hotel. We are delighted that you enjoyed your stay with us. Please note that we have plenty of rooms in are facing either the courtyard, or the back street of the hotel which are less noisy. I regret we did not detect your dissatisfaction during your stay, where we...



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