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The Waldorf Hilton

5.0 of 5 Hotel   |   The Aldwych, London WC2B 4DD, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #391 of 1,074 Hotels in London
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A recent review
3 of 5 stars reviewed yesterday
Acklam_11 Canterbury, United Kingdom
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1,694 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Canterbury, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

We had arranged a meal at the Waldorf for Saturday 13th September , we arrived at 7.30 our meal took a long time but the kitchens gas had completely been cut off! The staff and waiters I cannot fault. They apologised and thanked us for being patient although our experience wasn't what we had expected. I rang the hotel on... More

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London
Contributor
11 reviews 11 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Eline Christiaanse has been the most helpful Guest relations manager I could wish for! As a diamond member I was looked after with extended service. The hotel was stunning, the Service was exacting and the staff were so friendly! My executive Plus room was beautifully decorated for our special occasion and we had the very best time. Thank you to... More

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Colchester, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very clean friendly hotel , great location next door to Covent garden and walking distance from Leicester square and trafalger . Afternoon tea was lovely , with a harp playing in the background topped it off made you unwind from the bustling life outside the hotel. My only disappointment was the fact I had a room facing the back of... More

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Aberdeen, United Kingdom
Top Contributor
247 reviews 247 reviews
63 hotel reviews
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Checked in early, no problems. We had coffee and nibbles in the executive lounge, which is spacious and tastefully decorated. The bedroom was great, lovely comfy bed, large bathroom. Only one negative, the wi-fi is awful, come on Hilton, this is London in 2014, surely you can sort this out? This is a must! A special mention to the doorman... More

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Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear guest, I would like to thank you for taking the time to share such a lovely review on TripAdvisor related to your recent stay at The Waldorf Hilton London. I am delighted to learn from your feedback that you were satisfied with our services and facilities. I take your comments in regards to the internet on board and please... More

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

If location and great hotel is what you're looking for, the Waldorf Hilton is superb. This hotel is situated in the theater district and is convenient to everything. The staff welcomes you and they are eager to please. The buffet breakfast is excellent and was refilled immediately. It's a real treat to stay at this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear Marilyn W, I would like to thank you for taking the time to share such a lovely review on TripAdvisor related to your recent stay at The Waldorf Hilton London. I am delighted to learn from your feedback that you were satisfied with our services and facilities. If I can be of assistance in near future, please do not... More

Stockport, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here to celebrate a 30th Birthday and was also our first London trip. I booked through lastminute.com and got a discount but still paid just under £300 for 1 nights stay. Friendly staff on arrival. We paided for the Delux package which was suppose to be robes & slippers. These were not in the room on arrival and... More

Was this review helpful? Yes
Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear guest, I would like to thank you for taking the time to share your review on TripAdvisor with regards to your recent stay at The Waldorf Hilton London. I am delighted to learn from your feedback that you were satisfied with our services and that you took good advantage of our great location. We look forward to welcoming you... More

Llanfechain, United Kingdom
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

1) Well, it's the Waldorf and the Waldorf is an institution; 2) You couldn't find a better location for the theatre district and Covent Garden and London's West End. Reasons not to stay at the Waldorf. Just off Aldwych, the reception area always feels hectic, the rooms are tired and very 1990's and, well - it's expensive. Oh, and the... More

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Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear guest, I would like to thank you for taking the time to share such a lovely review on TripAdvisor related to your recent stay at The Waldorf Hilton London. I am delighted to learn from your feedback that you were satisfied with our services and facilities. We were also delighted to read of your comments about the herritage of... More

Edinburgh, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I went with my sister for a quick fun weekend in London. I booked through lastminute.com and got a discount. Beautiful rooms and really awesome location. I would definitely stay there again. It's walking distance from a lot of great places to eat (including delicious ice cream!), plus theatres and whatnot. Less than 10mins' walk to the tube. I recommend... More

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Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear Rebecca G, I would like to thank you for taking the time to share such a lovely review on TripAdvisor related to your recent stay at The Waldorf Hilton London. I am delighted to learn from your feedback that you were satisfied with our services and facilities. If I can be of assistance in near future, please do not... More

Long Beach, California
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed in the west end of London and this centrally located hotel is great for the theatre district but also walking distance to all the major london attractions including Buckingham Palace, the Churchill museum, picadilly circus, covent garden.....etc. We were very happy with the hotel ONCE we upgraded to a larger room. Our first room had a double bed, a... More

Was this review helpful? Yes
Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear Terri S, I would like to thank you for taking the time to share such a lovely review on TripAdvisor related to your recent stay at The Waldorf Hilton London. I am delighted to learn from your feedback that you were satisfied with our services and facilities. I am glad you took such great advantage of the hotels location... More

Port Charlotte, Florida
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

DOORMEN, SERVERS, AND CONSIERGE, WERE ALL VERY HELPFUL. BOOKED ON PRICELINE. 5 nights for $1,000. When we checked in I told the agent that we were celebrating our anniversary. He asked if we would be upgraded. It "only" cost us and extra 50 pounds per night to upgrade to a room that overlooked the courtyard, which was the roof of... More

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Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear Chiefmike46, Thank you for your review. It is always a concern to read when a valued guest has a disappointing stay at The Waldorf Hilton and we would like to apologise for the shortfall in expectations. I was sorry to learn of your dissapointment in regards to the view of the room. Due to the structure and herritage of... More

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Additional Information about The Waldorf Hilton

Address: The Aldwych, London WC2B 4DD, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Waldorf Hilton 5*
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Also Known As:
The Waldorf Hilton Hotel London
Hilton Hotel London
Hilton Hotel Waldorf
Hilton London Waldorf
London Hilton
Waldorf Hotel London
Waldorf Hilton London
The Waldorf Hilton London, England

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