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All 1,064 London hotels

The Waldorf Hilton

5.0 of 5 Hotel   |   The Aldwych, London WC2B 4DD, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #415 of 1,064 Hotels in London
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
covlad87 Tamworth, United Kingdom
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1,848 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tamworth, United Kingdom
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

I booked a surprise trip to London for my wife's birthday and chose the Waldorf. We were treated absolutely brilliantly and little touches in the room made my wife feel really special. The room was huge on the exec floor where there is an exclusive lounge. The bath has a TV you can watch whilst having a soak! It's located... More

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Peterborough, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed as part of my birthday treat.I had worked in London years ago and always admired the Waldorf Hotel.It looked so inviting & majestic,so this is where I chose to stay.Also we were in the right spot for The Aldwych theatre & Covent Garden We checked the rooms online and we chose a Queen Deluxe room.It all sounded &... More

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Elisa B, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear Christine R, thank you for your reviewing our hotel following your recent stay at The Waldorf Hilton. It is lovely to know you chose our hotel as a place to celebrate your 70th Birthday due to its magnificent presence and enviable location. I would like to apologise for not exceeding your expectations regarding your bedroom. Please be aware that... More

Rugby
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for the night last weekend to celebrate our 30th wedding anniversary. The hotel was nice and quiet and absolutely spotlessly clean! The room was such a great size, huge king size bed and a flat screen TV in the bathroom! We had petal decorations and a lovely card and cake as an anniversary gift which we very... More

Was this review helpful? Yes 1
Elisa B, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear JasRugby, Thank you for taking the time to write a review of your recent stay at The Waldorf Hilton and for deciding to celebrate your 30th wedding anniversary with us. It’s great to know you were pleased with the hotel facilities, your beautiful room and our lovely decorations that made your visit so memorable. We Look forward to welcoming... More

Indianapolis, Indiana
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a wonderful hotel! I've been here 4 days and have encountered only the friendliest, professional staff willing to help with any question or request. The building is beautiful, rooms are nicely appointed (single king bedroom) with high-speed wifi, strong water pressure in the showers, comfortable beds, central air and a good executive lounge. I highly recommend paying for access... More

Was this review helpful? Yes 2
Elisa B, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear 166MC, Thank you for choosing to stay at The Waldorf Hilton and for taking the time to share your lovely experience with us. It was such a pleasure to learn that we exceeded your expectations providing you with a high level of customer service and that all the staff you came across were friendly and professional.. Furthermore, it is... More

Billingshurst, West Sussex
Contributor
14 reviews 14 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We hadn't actually planned on staying in London when we went to see the tennis at the O2, but seeing the top secret hotel deal on Lastminute.com at an 'iconic' hotel, we decided to extend our trip to include some retail therapy as well. We arrived extremely early; the doorman/concierge took our bag & directed us to the front desk,... More

Was this review helpful? Yes 2
Ferooz Y, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear Ms Tracey G, I would like to first thank you for taking the time to share your review with regards to your recent stay at The Waldorf Hilton. We are so pleased to hear that you enjoyed your stay with us and that you would happily stay here again in the future. Your comments go a long way in... More

Brussels, Belgium
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Location very good and staff very helpful and friendly, concierge desk and doormen exceptional. Unfortunately that's where it stops as far as praise is concerned because at the significant nightly rate it would be reasonable to expect a bit more. The in room coffee tray wasn't fully replenished every day and the range of teas available stark. Rooms and general... More

Was this review helpful? Yes 2
Ferooz Y, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear WayneT184, Thank you for your review regarding your recent stay at The Waldorf Hilton. We appreciate your feedback, as it helps us to continuously monitor and improve our customer service at the Hotel. I am so glad to hear that you found all staff to be accommodating and friendly, especially regarding the Concierge and Doormen team. We pride ourselves... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Thank you to Daniel the concierge who looked after two lost nurses from Sheffield you are the best. He had lots of time for us despite the fact we weren't staying at the Waldorf. He made us feel most welcome and at home. Again a big thank you

Was this review helpful? Yes 1
Ferooz Y, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear Leaky, Thank you very much for visiting the Waldorf Hilton and for taking the time to share your experience with us. I am so pleased that our concierge Daniel made your visit a memorable experience. . We greatly appreciate any comments made by our amazing staff and we constantly strive to achieve the highest quality standards. Rest assured that... More

ABERDARE, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay at the Waldorf was excellent in all ways. It is friendly, caring and very convenient in the Aldwych. We always enjoy our stays at the hotel. Of course, as a West Wales born boy, where we usually are only parted from our money under anaesthetic, I do find London hotel prices a bit of a breath stopper, but... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 3
Ferooz Y, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear R N, I would like to first thank you for taking the time to share your review with regards to your recent stay at The Waldorf Hilton London. I am pleased to hear from your feedback that you enjoyed your stay especially on such a special occasion. We greatly appreciate any comments made by our amazing staff and we... More

St. Neots, United Kingdom
Top Contributor
106 reviews 106 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

I would expect perfection from the London Hilton Waldorf-Astoria, and they delivered for us. Immaculate clean room and common spaces, great bar, fantastic décor and location. Wonderful old historic hotel that is being maintained like the treasure it is. This is in the heart of the musical district if you're visiting, best location in town for that. Staff was friendly... More

Was this review helpful? Yes 3
Ferooz Y, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear Dave C, Thank you for taking the time to share your comments related to your recent experience at The Waldorf Hilton. It is a pleasure to read your review and we are thankful for your positive feedback regarding the service you received off all staff members. As a five star hotel, we pride ourselves on our high level of... More

Market Rasen, United Kingdom
Top Contributor
556 reviews 556 reviews
80 hotel reviews
293 helpful votes 293 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a review of our afternoon tea experience - we did not stay at the hotel. We were warmly welcomed by the doorman and given directions to the restaurant where afternoon tea is served. Despite being early, we were seated and handed tea menus by a waitress that attended to us promptly and courteously throughout. The choice of teas... More

Was this review helpful? Yes
Ferooz Y, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear TrevorHall, Thank you for your review regarding your recent Afternoon Tea Experience at The Waldorf Hilton. We very much appreciate both positive feedback and suggestions to improve our customer service, so thank you once again. We are pleased to hear that you received a high level of service during your visit and that you were impressed with our Afternoon... More

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Additional Information about The Waldorf Hilton

Address: The Aldwych, London WC2B 4DD, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Waldorf Hilton 5*
Number of rooms: 299
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Also Known As:
The Waldorf Hilton Hotel London
Hilton Hotel London
Hilton Hotel Waldorf
Hilton London Waldorf
London Hilton
Waldorf Hotel London
Waldorf Hilton London
The Waldorf Hilton London, England

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