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The Waldorf Hilton

#416 of 1,054 Hotels in London
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The Aldwych, London WC2B 4DD, England
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1 room 1 guest
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The Waldorf Hilton
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2,488 Reviews from our TripAdvisor Community

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Traveler rating
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    499
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    111
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419
1,114
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

After reading mixed reviews of this property, I was very pleased and surprised by my experience. My friend and I each stayed in an executive room. The service was very good and the concierge was particularly helpful. The rooms were clean, comfortable in size and bedding was nice and firm. The Executive Lounge was fairly comfortable and covered many of... More 

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Boca Raton, Florida
Level Contributor
8 reviews
4 of 5 stars Reviewed yesterday NEW

We arrived late in the day and were given a room on the street level with handicap amenities which we did not request. We requested an upper floor and were told we could move the next day. We were not contacted again. The Executive Lounge is very good but not great compared to other Hiltons. The only way to get... More 

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Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fantastic, great location, staff, room and facilities. We booked executive worth the extra as you gain access to the executive lounge that provides complimentary breakfast, afternoon tea and early evening drinks (well I say free) still as much as you want. Will be back.

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Kent
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

A group of us visited this hotel for a meal in the restaurant and were most concerned to find that, despite having a confirmation text, the staff seemed to know nothing about our booking. We were found a table at the front part of the restaurant and then waited one hour before the starters came.One guest received an incorrect starter... More 

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Waterlooville, United Kingdom
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I took my husband to the Homage Restaurant in the Waldorf for dinner after we saw the War Horse Theatre Show for our Anniversary,,Wow....a very posh looking hotel,,,the staff very polite and helpful..the dining is amazing with beautiful chandeliers and the food is delicious,,I managed to find a meal deal on Book a table...many great meal deals for all over... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 2 days ago NEW

Great location, very convenient for the theatre. Hotel is very nice, but was let down by the check in staff. No acknowledgement of HHonors Gold status, and no offer of any kind of upgrade. The room was nice enough, but I had expected it to be bigger given we had booked a King Hilton Executive Room - I am not... More 

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Alexandria, VA
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here August 15 - 18 with family before heading to Ireland. The moment I pulled up in a taxi one of the bellhops was at the taxi door assisting me with my luggage. This set the scene for the rest of my stay and was indicative of the level of service provided by the hotel staff. Many of... More 

Was this review helpful? Yes 2
Sydney, Australia
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I just stayed here for 2 nights with my husband & we thoroughly enjoyed our stay. Location of the hotel is fabulous, staff were friendly, rooms are really lovely & we were pleasantly surprised to be upgraded on arrival. The Executive room is big & very comfortable, beds are really comfy. We could here some noises outside in the hallway... More 

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London, United Kingdom
Level Contributor
180 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stay at this hotel often. I am slightly biased as I am a Hilton Diamond member and I am also a Waldorf Hilton Premier member of many years. Most of London's theatres are in walking distance as is the fantastic area of Covent Garden full of restaurants, shops, bars and street entertainers. The hotel is historic and iconic, it... More 

Was this review helpful? Yes 3
Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Let me give you the facts. This hotel has a great location. But that's about it. Don't think Waldorf means much. I have stayed het about 6 times a year for the last 4 years and it is very spotty for rooms and service. You can a really horrible interior room. You can have erratic housekeeping. And after 10 pm,... More 

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Hotel Review Summarization

What travelers say

  • Executive Lounge(45)
  • Great location(26)
  • Very good(25)
  • Afternoon tea(24)
  • Star hotel(15)
  • Deluxe room(7)
  • Next morning(4)
  • Friendly and helpful(4)
  • Would highly recommend(3)
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Staying in Covent Garden

Neighborhood Profile
Covent Garden
Whether you're headed here to check out the multitude of shops, theaters, cafes, pubs, and restaurants, or simply to be among the multitude of people who pass through this pretty part of town, you'll love soaking up the festive and historic atmosphere in and around Covent Garden. Even if you don't have tickets to the opera or a show at one of the many famous theaters here, don't be surprised if find yourself captivated by some impromptu act of a street performer wowing the crowds in Covent Garden's Piazza. If you do have tickets, you'll be pleased to note that many of the local eateries accommodate theatergoers with prix fixe menus, early dinners, and later than usual opening hours. 


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