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The Waldorf Hilton

#445 of 1,063 Hotels in London
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The Aldwych, London WC2B 4DD, England
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The Waldorf Hilton
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The Waldorf Hilton
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2,124 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

My husband and I enjoyed our stay, though the stay was average. We enjoyed the Executive Lounge very much, satff was friendly and accomodating. The lobby staff are stuffy, not friendly. We were recommended to use the Convent Garden Tube Station nearby. It is an Exit station only since February 2015 until November 2015. The Hotel staff was not aware,... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Just back from an amazing stay. Afternoon tea was an experience worth doing. Room was immaculate and very big. Staff went out their way to help especially Ted the doorman who hD a wealth of knowledge and assisted us so much. Our only negative thing was seeing a mouse run along in the lobby.

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Argyro A, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear Lesley, Thank you so much for taking the time to write a review regarding your recent visit at The Waldorf Hilton. We are delighted that you enjoyed your room and afternoon tea and thankful for your lovely comments about our team members and especially Ted. However, I am deeply sorry for your negative bar experience and I would like... More 

Wayland, Massachusetts
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I just returned from my second stay at the Waldorf Hilton. If anything, the hotel gets better each time that I go. It is a traditional English hotel with lots of details, both in the public areas and in the rooms. The rooms are not the cookie cutter ones that are many, if not most, hotels these days. I was... More 

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Argyro A, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear Harvey, I would like to warmly thank you for choosing again The Waldorf Hilton during you recent visit to London. We were delighted to read how much you enjoyed your King Executive Plus room and especially the large bathroom and walk-in wardrobe. What's more, thank you for your lovely comments regarding our front desk, executive lounge and concierge team... More 

Wrexham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was amazing and the staff were very helpful. The concierge staff were amazing, they helped out wherever possible. Very Central Location near to everything. The hotel provided umbrellas for the poor weather, the taxis were outside the door, the luggage was taken to and from our room and was left in the lobby when checking out. the breakfast... More 

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Argyro A, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear zaaw, Thank you for choosing to stay at The Waldorf Hilton London during you recent visit to London. We were delighted to read your lovely review and comments regarding our central location, fantastic breakfast and attentive concierge team members who provided you with umbrellas during that rainy day. We look forward to welcoming you back here at the Waldorf... More 

Woking
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband, son and I booked afternoon tea here in January as a treat for our son's graduation. We managed to get a 2 for 1 deal via Amazon and it was just as well as 3x full price would not have been good value. Although the service and ambience was as you would expect at a top class London... More 

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Argyro A, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear Kaz1960, Thank you your review regarding your recent Afternoon Tea experience at The Waldorf Hilton. As we pride ourselves in meeting and exceeding our guests’ expectations, we are both surprised and disappointed to hear of your experience. I would like to extend my sincerest apologies for all the inconveniences caused during your Afternoon Tea experience and assure you that... More 

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel itself is nice and modern. The rooms are spacious with lovely bathrooms. We had access to the Executive Club, which at certain times of the day was so busy, we couldn't even get a seat and had to stand with many others. The area is fairly small compared to the size of the hotel and they certainly pack... More 

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Argyro A, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear guest, Thank you for choosing to stay at The Waldorf Hilton during you recent visit to London. We were delighted to read your lovely comments regarding our guestrooms and the hotel itself. Referring to your comments about the Executive Lounge and the fact that there was not enough space for you to be seated, we are trying our best... More 

Colchester, United Kingdom
Top Contributor
61 reviews 61 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A great hotel which is very relaxing after a theatre trip of whenever you want to visit. Always good to have a tray of tea or a drink and unwind. Lovely surroundings. Only one tiny moan, which is nothing really, but after ordering a tray of tea I asked for scones and the waitress did not understand English ( she... More 

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Argyro A, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear Wendy, Thank you so much for taking the time to write a review regarding your recent visit at The Waldorf Hilton. We are delighted to read your great comments , however I do apologise for the misscomunication with one of our team members regarding our scones. Please be assured that I have shared your comments with the team so... More 

Derby
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

very good, comfortable and clean and very comfortable beds. A bit expensive particularly for breakfast, so look for offers. In a great area by Covant Garden close to many places to get meals etc. Ideal for those special occasions

Review collected in partnership with Hilton Hotels & Resorts

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Argyro A, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear guest, Thank you for choosing to stay at The Waldorf Hilton during you recent visit to London and for sharing your possitive review with other travellers on TripAdvisor. We were delighted to read your lovely comments for our rooms and comfortable beds and we are looking forward to welcoming you back on your next visit to the area. Sincerely,... More 

Chicago, Illinois
Top Contributor
116 reviews 116 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I returned to the Waldorf Hilton on a recent trip to London, this time with my husband. It is a great option if (like me) you need to be close to the theater district, the city, and the London School of Economics--could not be more convenient. We were able to walk to most of our destinations, and when we needed... More 

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Argyro A, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear Barb, Thank you once again for choosing to stay at The Waldorf Hilton during you recent visit to London. I am pleased to read that you have enjoyed our central location and our Executive Lounge and I have shared your possitive feedback with the entire team. However I do apologise for the shortfalls encountered with regards to room service... More 

City, StateAberdeen, Scotland
Top Contributor
52 reviews 52 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a lovely hotel, convenient for theatre and sightseeing. Rooms are always spacious and well equipped...but treat yourself to an executive room or suite if possible....they are superb. Service is always great. One of those days, I shall get around to trying out the swimming pool area! The bus for the Albert Hall leaves from this street, another plus!!

Was this review helpful? Yes
Argyro A, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear Guest, Thank you for choosing to stay at The Waldorf Hilton during you recent visit to London. We were delighted to read your lovely review and your comments regarding our central location, spacious executive guestrooms and our fantastic team members. We look forward to welcoming you back here at the Waldorf on the very near future. Sincerely, Argyro A.... More 

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