We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Waldorf Hilton

#419 of 1,052 Hotels in London
GreenLeadersSilver level
Hotel website
The Aldwych, London WC2B 4DD, England
Special Offer
Summer Sale - Save 30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Waldorf Hilton
Professional photos View all
Browse nearby
The Waldorf Hilton
Add Photo Write a Review

2,414 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    842
    764
    481
    218
    109
See reviews for
398
1,088
75
383
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (560)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2414)
  • Mar-May only
    (567)
  • Jun-Aug only
    (728)
  • Sep-Nov only
    (537)
  • Dec-Feb only
    (582)
All months
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

A most pleasant afternoon spent sampling the delights of afternoon tea with an old friend and her family at The Waldorf. A relaxing environment with friendly, accommodating staff, although service was a tad slow and a good selection of tasty sandwiches and heavenly cakes. Also very accommodating for the gluten free amongst us. Will visit again.

Was this review helpful? Yes 1
Vancouver, Canada
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stay at this hotel always when in London which is often. Great service and old world charm! We LOVE the location - in the west end as we see a lot of theater. Within a few steps are tons of restaurants to choose from and of course Covent Garden in its backyard.

Was this review helpful? Yes
Australia
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed for one night in the anticipation of a 5 star luxury stay to end our honeymoon. Unfortunately we were left disappointed. How this is rated 5 stars is beyond me. The room was small (typical for London, but not a 5 star hotel) and space was hard to come by with 2 suitcases. The beds were so-so and the... More 

Was this review helpful? Yes
Southampton, United Kingdom
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

We walked from Waterloo, took 10 mins. The hotel is easy to find and very impressive to look at. We were upgraded from a Queen to a Queen plus and had complimentary wine, fruit and chocolate which was a lovely surprise. The hotel is right in the West End and you really feel part of it. Room was great and... More 

Was this review helpful? Yes
Amersham
1 review
5 of 5 stars Reviewed yesterday NEW

Fantastic experience at this beautiful hotel! Welcoming staff, lovely clean rooms and surprise cake for our 15 year Wedding Anniversary. Perfect location for our weekend in London. Look forward to coming back!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

As a family of 5 we had 2 junior suites booked, which gives you access to the lounge. The lounge gives you free breakfast, afternoon tea and a nice pre-meal with drinks. All inclusive in the hotel bill. The hotel seems newly refurbished, all very elegant, clean and fresh. The junior suites are spacious, clean and big. The beds seemed... More 

Was this review helpful? Yes 1
London, England, United Kingdom
Level Contributor
7 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

I took my Nan to Afternoon Tea at the wonderful Waldorf Hilton Hotel London. We had such an amazing experience. We arrived and were greeted by the friendly receptionist who took us to our table. We began with a glass of sparkling wine which tasted nice and sweet. We then had 2 helpings of sandwichs which were catered to our... More 

Was this review helpful? Yes
Argyro A, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear Tina, Thank you for taking the time to review your recent Afternoon tea experience here at the Waldorf Hilton. It is a great pleasure to learn that you had such a fantastic experience and we are looking forward to welcome you back at the very near future. Sincerely, Argyro A. More 

Orlando
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is in a great location around the corner from covent garden. I've stayed at a variety of hotels around town and this is by far the largest room (within a decent property) around. Not the cheapest property but far from the most expensive. I wouldn't call the rooms dated, just a little more traditional; some modern touches over traditional... More 

Was this review helpful? Yes
Argyro A, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear guest, I would first like to thank you for taking the time to share such a lovely review on TripAdvisor related to your recent stay at The Waldorf Hilton London. I am delighted to learn from your feedback that you were satisfied with location and facilities.We look forward to welcoming you back on the occasion of your next visit... More 

Montgomery, United Kingdom
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Not impressed with service ,having had afternoon tea at other hotels ,this was not good ,,food okay traveled to London on a road trip ,with my granddaughter ,this was one off the treats. Not valuable for 129 oo did order second pot off tea ,,never arrived at table ,,

Was this review helpful? Yes
Ferooz Y, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear Traveller, I would like to thank you for taking the time to write a TripAdvisor review related to your recent visit at The Waldorf Hilton London. I am disappointment to learn from your feedback that you were disappointed with our services and facilities that you received during afternoon tea; rest assured that your comments will be shared with our... More 

Kuala Lumpur, Malaysia
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed at the Waldorf Hilton on 11th July 2015 for 1 night. We arrived at the hotel at about 9am after a 13.5 hour flight and almost an hours ride on the train from Heathrow airport. Sadly we did not get an early check-in, so we left our bags and wandered around. We got out rooms on Hilton points –... More 

Was this review helpful? Yes
Argyro A, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear guest, Thank you for taking the time to share a review regarding your recent stay with us. I am extremely disappointed to learn that your stay here at the Waldorf did not meet your expectations. Please note that early arrival requests and Hilton Honours upgrades are subject to availability , I am really sorry that we were unable to... More 

Hotel Review Summarization

What travelers say

  • Executive Lounge(45)
  • Great location(26)
  • Very good(25)
  • Afternoon tea(24)
  • Star hotel(15)
  • Deluxe room(7)
  • Next morning(4)
  • Friendly and helpful(4)
  • Would highly recommend(3)
Questions? Get answers from hotel staff and past guests. Ask a question

445 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (360)
Viewed
Room/suite (128)
Viewed
Bathroom (66)
Viewed
Hotel & grounds (35)
Viewed
View from room (12)
Viewed
Business center/function rooms (4)
Viewed
Dining (29)
Viewed
Pool/beach area (1)
Viewed
Other (85)

Management photos: Courtesy of the property manager

Viewed
All management photos (85)
Viewed
View from room (4)
Viewed
Business center/function rooms (7)
Viewed
Dining (9)
Viewed
Hotel & grounds (13)
Viewed
Pool/beach area (5)
Viewed
Bathroom (4)
Viewed
Room/suite (13)
Viewed
Other (30)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these London hotels
Covent Garden
One Aldwych
One Aldwych
#36 of 1,052 in London
4.5 of 5 stars 976 reviews
Trafalgar Square / Embankment
ME London
ME London
#123 of 1,052 in London
4.5 of 5 stars 1,297 reviews
Trafalgar Square / Embankment
The Savoy
The Savoy
#59 of 1,052 in London
4.5 of 5 stars 2,892 reviews
Show Prices
Show Prices
Show Prices
Westminster
Conrad London St. James
Conrad London St. James
#45 of 1,052 in London
4.5 of 5 stars 1,479 reviews
St. James's
The Trafalgar Hotel
The Trafalgar Hotel
#308 of 1,052 in London
4.0 of 5 stars 1,879 reviews
Covent Garden
Strand Palace Hotel
Strand Palace Hotel
#360 of 1,052 in London
4.0 of 5 stars 5,207 reviews
Show Prices
Show Prices
Show Prices

Staying in Covent Garden

Neighborhood Profile
Covent Garden
Whether you're headed here to check out the multitude of shops, theaters, cafes, pubs, and restaurants, or simply to be among the multitude of people who pass through this pretty part of town, you'll love soaking up the festive and historic atmosphere in and around Covent Garden. Even if you don't have tickets to the opera or a show at one of the many famous theaters here, don't be surprised if find yourself captivated by some impromptu act of a street performer wowing the crowds in Covent Garden's Piazza. If you do have tickets, you'll be pleased to note that many of the local eateries accommodate theatergoers with prix fixe menus, early dinners, and later than usual opening hours. 


Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay
Back to top