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All 1,063 London hotels

The Waldorf Hilton

5.0 of 5 Hotel   |   The Aldwych, London WC2B 4DD, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #408 of 1,063 Hotels in London
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A recent review
3 of 5 stars reviewed today
Kia1tow Johannesburg, South Africa
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1,779 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Farnham, United Kingdom
1 review
2 of 5 stars Reviewed today NEW

Stayed for one night in the Waldorf and never again, it was meant to be a surprise for my daughter , I thought we had been put In the staff quarters up in the attic, room was very depressing no colour or pictures and very very small, there was also a consistent noise until about 2am and started again 8am... More

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Johannesburg, South Africa
2 reviews
3 of 5 stars Reviewed today NEW

My wife and I stayed at the Waldorf in October, and when you stay and pay for a 5star hotel you expect only the best. We are still trying to establish why it has such a high rating except for the location; the service, ambiance and general staff interaction was very average. I had to pay for wifi which I... More

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Belfast
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have recently returned from a one night stay at the Waldorf Hilton in October 2014. I had previously stayed at the hotel in March this year on a HHonors redemption. This time my partner and I booked a Queen Hilton Guest Room. As a HHonors Gold member I applied for an upgrade online. We arrived at the hotel at... More

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

What a wonderful way to enjoy London! Service was superb! The executive lounge is very nice. The staff is friendly and very helpful. Just a short stay this time, but plan on returning soon. Room was comfortable. Bathroom spacious. Amenities excellent. The location was very convenient to theaters, restaurants and many tourist locales.

Was this review helpful? Yes 1
Stockton-on-Tees, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We stayed here for a 70th Birthday trip and had booked an Executive triple room and a Deluxe Twin room. We were impressed with the arrival and the service from the staff with our cases and helping my Mum to use the disabled lifts. Beautiful hotel with excellent location to Covent Garden and the theatre we were attending. There was... More

Was this review helpful? Yes 1
uk
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Just returned from a weekend at The Waldorf. We were settling into our room when someone walked through the door with cases! They had double booked our room. The lady who came in and distubed us went back to reception, I shortly followed her down. She got an apology and a free drinks voucher. I was the one who was... More

Was this review helpful? Yes 1
Elisa B, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear lisa001Uk, Thank you for sharing your feedback following your recent stay at The Waldorf Hilton. I am sorry to learn from your disappointment regarding the overall service provided. If you would like to discuss your experience directly with us, please contact us at lonwa_guestrelations@hilton.com Kind Regards, Elisa B. Guest Relations Manager More

Silver Spring, MD
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this lovely hotel for a week this month and I recommend it to you. The primary reason is the location. I doubt that there is a hotel in London that is in a better location. You have a short walk to at least three West End theaters (one was so close that I had time at intermission/interval... More

Was this review helpful? Yes 1
Elisa B, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear bmfc1, Thank you so much for taking the time to write a review regarding your recent stay at The Waldorf Hilton We are so glad that you took advantage of the Hotel’s enviable location and that you managed to see some of London’s main Tourist Attractions. Furthermore it is lovely to hear that you were pleased with your room... More

Brighton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our stay was very relaxing, our room was a newly refurbished with queen bed. Breakfast was very good With a wide selection. Tried to order a cream tea in the afternoon but the waiter could speak little English !! Also, Such ashame about the swimming pool, a lovely grand room totally neglected and needs a full refurb. LA fitness are... More

Was this review helpful? Yes 1
Elisa B, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear W C, Thank you for your review regarding your recent visit to The Waldorf Hilton. It is great to hear that you had a relaxing stay with us and you were pleased with your newly refurbished room, with the breakfast selection and we hope you also enjoyed our Afternoon Tea. I apologise for the difficulty experienced in ordering a... More

Cornelius, North Carolina
Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Stayed here during a recent business trip. While there, we had some down time, so we stayed in west end to have walking access to the night life, restaurants and theaters - this place is perfect for that. Hotel is old, but nicely maintained. Rooms are a bit small, but not at an uncomfortable levels. Bar in the hotel makes... More

Was this review helpful? Yes 1
Elisa B, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear DaClarks, Thank you for taking the time to share your comments related to your recent stay at the Waldorf Hilton London. We are happy to hear that you enjoyed your stay with us and took advantage of the Hotel’s location. We completely agree that the Hotel is in the perfect location to enjoy the Theatres and night life in... More

Bury St. Edmunds, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Having stayed at the Waldorf Astoria in NY and many Hilton's (very recently at the new Needwood Gloucs and Double Tree at Bloomsbury), this hotel is very lacking. The service in the restaurant was very slow. The food was good but the wait between courses was too long. We used the spa. Don't be fooled by the photos. The pool... More

Was this review helpful? Yes
Elisa B, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear pauline h, thank you for taking the time to review our hotel following your recent stay at The Waldorf Hilton. I'm sorry to learn of your bad experience at our hotel and fitness centre. Please feel free to contact us directly at lonwa_guestrelations@hilton.com if you wish to discuss this further. Best regards, Elisa B. Guest Relations Manager More

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Additional Information about The Waldorf Hilton

Address: The Aldwych, London WC2B 4DD, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Waldorf Hilton 5*
Number of rooms: 299
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Also Known As:
The Waldorf Hilton Hotel London
Hilton Hotel London
Hilton Hotel Waldorf
Hilton London Waldorf
London Hilton
Waldorf Hotel London
Waldorf Hilton London
The Waldorf Hilton London, England

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