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All 1,073 London hotels

The Waldorf Hilton

5.0 of 5 Hotel   |   The Aldwych, London WC2B 4DD, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #385 of 1,073 hotels in London
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A recent review
5 of 5 stars reviewed yesterday
4foolsofwonder Carlsbad, California
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1,651 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (389)
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English first
Carlsbad, California
Top Contributor
113 reviews 113 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed in many Hiltons all over the world and thought the Waldorf Hilton was one of the best. We stayed in 2 of the updated rooms on the 4th floor and were very impressed by how comfortable, clean and elegant the rooms were. The bathroom was very large by European standards and updated with marble; and the beds... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
176 reviews 176 reviews
53 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stay at the Waldorf when I am in London and want a special evening out in town especially the Theatre. It is located in Aldwych which is between the City of London to the East and Charing Cross (Trafalgar Square) in the west. Behind the hotel is Covent Garden and all around are London's theatres and many many restaurants,... More

Was this review helpful? Yes 1
Lucerne, Switzerland
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed yesterday NEW

This hotel is in a great location for Covent garden, theatres and sightseeing. We have stayed here many times either for business or pleasure. So we have stayed both in the deluxe rooms and in the Executive rooms. This trip was a birthday treat so we had booked an Executive Room which according to the hotel website was "spacious". Unfortunately... More

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Chester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here last summer using Avios, would have been disappointed if I had paid in cash. Rooms were lovely, but a little small. The entrance and outside of the hotel look very impressive, though I was disappointed when I entered the foyer by how dated and 'tired' it seemed, certainly not up to the Hotel rating. We had dinner using... More

Was this review helpful? Yes 1
West Palm Beach, Florida
Contributor
13 reviews 13 reviews
5 of 5 stars Reviewed 2 days ago NEW

Although I put a 5, it would really be a 4.5, but everyone was so nice, I will give the upward benefit. I need to put the disclaimer that we were staying on points and if we had paid, I may have felt differently. First, head concierge Daniel Firth is wonderful and helpful; I highly recommend you talk to him... More

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Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This just missed the mark slightly. Nothing dramatic - room was fine, but small. Remote control didn't work properly. Check out on Saturday morning should not have taken 15 minutes of queuing. Paying for Wi-fi is a bit of a pain too.

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St. Petersburg, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Wife and I stayed at The Waldorf Hilton both pre- and post-cruise. The location was within walking distance of a number of West-End Theaters and we enjoyed three shows. The Concierge arranged tickets for our third show via e-mail as we were returning from our cruise and was very helpful. The hotel is an historic older building, thus our rooms... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Sittingbourne, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had a wonderful weekend in London & it started with our checking in at the Waldorf. Our room was lovely & the service we got was excellent. The Waldorf is so central to everywhere also. Thorough recommend them.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
portsmouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

My expectations were sky high for my 2 night stay , sadly the truth is the Waldorf is trading of its name / history and not what this hotel delivers. The bedrooms are small and just boring I could have been in any average hotel room . The grandeur is confined to the dinning room , this room has the... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear Peter John M, Thank you for your review. It is always a concern to read when a valued guest has a disappointing stay at The Waldorf Hilton and we would like to apologise for the shortfall in expectations especially in regards to the hotel bedrooms. Please be assured that your overall experience is not representative of our usual standards... More

Doncaster, United Kingdom
1 review
3 of 5 stars Reviewed 4 days ago NEW

Lovely hotel but beware as the staff do not warn you when booking they will withdraw £100 without your consent or knowledge in case of any incidentals and you have to wait five working days for the £100 to go back into your account! That cant be right!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear John S, I would like to thank you for taking the time to share your review on TripAdvisor related to your recent stay at The Waldorf Hilton London. I am glad to learn from your feedback that you were satisfied with our services and facilities. I am dissapointed to learn about the dissatisfaction in regards to the authorization taken... More

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Additional Information about The Waldorf Hilton

Address: The Aldwych, London WC2B 4DD, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Waldorf Hilton 5*
Reservation Options:
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Also Known As:
The Waldorf Hilton Hotel London
Hilton Hotel London
Hilton Hotel Waldorf
Hilton London Waldorf
London Hilton
Waldorf Hotel London
Waldorf Hilton London
The Waldorf Hilton London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#16 Green Hotel in London #56 Spa Hotel in London #251 Luxury Hotel in London #285 Business Hotel in London #320 Family Hotel in London #344 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Waldorf Hilton has one of the chicest addresses in town bridging the West End and the Square Mile to provide an excellent base for access to the City by day and the cultural delights of Covent Garden by night. The restaurant Homage pays tribute to the grand cafes of Europe, incorporating the new opened Good Godfrey's Bar and Lounge and famous Palm Court. ... more   less 
Number of rooms
299

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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