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All 1,073 London hotels

The Waldorf Hilton

5.0 of 5 Hotel   |   The Aldwych, London WC2B 4DD, England (Mayfair / St James's / Piccadilly / Green Park )
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68%
Ranked #371 of 1,073 hotels in London
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed yesterday
NickGates Frimley, UK
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1,566 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (375)
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Frimley, UK
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed at the London Waldorf for a Saturday night recently. Location, is pretty good, not that close to any underground station, the nearest probably being Coventry Garden .... which is a 5 to 10 minute walk away. Located very close to London Theatreland and Covent Garden so there is plenty to see and do right on the doorstep. Things that... More

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Connecticut
Top Contributor
112 reviews 112 reviews
33 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at the Waldorf for two days and found it to be an excellent hotel. The executive suite that I stayed in was spacious and comfortable and a nice blend of modern convenience and traditional furnishings. The bathroom was spacious and appeared like new with granite counters, spotless tile and sparkling fixtures. My son occupied an executive King room... More

Was this review helpful? Yes 1
EChristiaanse, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear guest, I would like to thank you for taking the time to share such a lovely review on TripAdvisor related to your recent stay at The Waldorf Hilton London. I am delighted to learn from your feedback that you were satisfied with our services and facilities. I was also glad to read that you enjoyed the location of the... More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I recently stayed in the Waldorf with my husband and 10 year old son I don't normally expect too much from city hotels as we use them as a base for sight seeing but I must say this hotel exceeded my expectations the room we stayed in was at the rear of the hotel very quiet extremely spacious for a... More

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EChristiaanse, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear guest, I would like to thank you for taking the time to share such a lovely review on TripAdvisor related to your recent stay at The Waldorf Hilton London. I am delighted to learn from your feedback that you were satisfied with our services and facilities. If I can be of assistance in near future, please do not hesitate... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night for a friend's birthday. Room was £400 including breakfast. The room is tiny. Like, tiny. You can't move, and that isn't exaggerating. The room is old, dull, and all very boring to put it simply. The TV is OK, but the bed feels claustrophobic as you are touching 3 walls whilst in it. Bathroom was... More

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EChristiaanse, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear guest, I would like to thank you for taking the time to share your review through Tripadvisor related to your previous visit at The Waldorf Hilton London. We greatly appreciate all comments made by our guests, whether positive or for our development as it allows for continued improvement in that which is most important to us, our guest service.... More

Pound Ridge, New York
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel charges £14.99 for wifi. Wow. Our room was expensive as it was on the 7th floor in the eves of the roof. Very hot and small to the point of being claustrophobic with only a very small porthole window. Bathroom was very dated with a substandard shower.

Was this review helpful? Yes
EChristiaanse, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear guest, I would like to thank you for taking the time to write a TripAdvisor review related to your recent visit at The Waldorf Hilton London. All guest feedback is extremely important to us and we appreciate your participation. I am concerned to learn from your feedback that we were not able to meet you expecations about your overall... More

Jersey City, New Jersey
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for one night with my husband, mother and 1 year old. Wish we could have stayed longer. Hotel staff were incredibly helpful, and even provided a small cake and gift for my daughters birthday. The executive suites were good size for traveling with a little one, and the executive lounge was comfortable and convenient.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
EChristiaanse, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear guest, I would like to thank you for taking the time to share such a lovely review on TripAdvisor related to your recent stay at The Waldorf Hilton London. I am delighted to learn from your feedback that you were satisfied with our services and facilities. If I can be of assistance in near future, please do not hesitate... More

manchester, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

thought the name waldorf meant luxury and class.now its owned by the hilton its not that anymore.perfect position though for shows thames and covent garden etc.nicer hotels elsewhere in london for sure.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
EChristiaanse, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear guest, Thank you for choosing to stay at The Waldorf Hilton during you recent visit to London, as well for taking the time to share your review on TripAdvisor. I was concerned to hear that we did not meet your expectations and I am sorry you were disappointed. I do hope that you have received my personal email accordingly... More

Toronto,ON
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed for 4 nights in an upgraded executive room. The suite was fantastic. It did face out to the front road and we thought the road noise would be excessive but in fact when we closed the curtains and the blind in the bathroom we did not hear a thing outside. The executive lounge was excellant and was our... More

Was this review helpful? Yes 1
EChristiaanse, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear guest, I would like to thank you for taking the time to share your review on TripAdvisor with regards to your recent stay at The Waldorf Hilton London. I am delighted to learn from your feedback that you were satisfied with our services and that you took good advantage of our great location. We look forward to welcoming you... More

Chapel Hill, North Carolina
Top Contributor
70 reviews 70 reviews
51 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for five nights this past week. My family and i were there on a combination of work and pleasure. The location is perfect for tourists and business travelers. Its a 5 minute walk to the Waterloo bridge and many major tourist sites. it sits among many of the major theaters, and Covent Garden. There are plenty of Tesco... More

Was this review helpful? Yes 2
EChristiaanse, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear guest, I would like to thank you for taking the time to share such a lovely review on TripAdvisor related to your recent stay at The Waldorf Hilton London. I am delighted to learn from your feedback that you were satisfied with our services and facilities. If I can be of assistance in near future, please do not hesitate... More

North Devon
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I booked a night at the Waldorf for my son for his honeymoon, newly wed they were spending part of their honeymoon in London. I booked through another company - so wishing everything to go smoothly I rang the hotel direct to ensure that everything with the booking was in order. Having done battle with the central reservations office I... More

Was this review helpful? Yes
EChristiaanse, Guest Relations Manager at The Waldorf Hilton, responded to this review

Dear guest, Thank you for your review. It is always a concern to read when a valued guest has a disappointing stay at The Waldorf Hilton and we would like to apologise for the shortfall in expectations. Please be assured that your overall experience is not representative of our usual standards of service and the areas highlighted for improvement have... More

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Additional Information about The Waldorf Hilton

Address: The Aldwych, London WC2B 4DD, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Waldorf Hilton 5*
Reservation Options:
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Also Known As:
The Waldorf Hilton Hotel London
Hilton Hotel London
Hilton Hotel Waldorf
Hilton London Waldorf
London Hilton
Waldorf Hotel London
Waldorf Hilton London
The Waldorf Hilton London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#16 Green Hotel in London #55 Spa Hotel in London #242 Luxury Hotel in London #295 Business Hotel in London #317 Romantic Hotel in London #320 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Waldorf Hilton has one of the chicest addresses in town bridging the West End and the Square Mile to provide an excellent base for access to the City by day and the cultural delights of Covent Garden by night. The restaurant Homage pays tribute to the grand cafes of Europe, incorporating the new opened Good Godfrey's Bar and Lounge and famous Palm Court. ... more   less 
Number of rooms
299

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