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All 1,073 London hotels

The Waldorf Hilton

5.0 of 5 Hotel   |   The Aldwych, London WC2B 4DD, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #381 of 1,073 hotels in London
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5 of 5 stars reviewed today
TJTemple London, United Kingdom
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1,626 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (383)
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed today NEW

Efficient checkin. Immediate upgrade to a deluxe room with Hhonors gold. The recently refurbed room was lovely in art-deco style, luxury bath and amenities. Our room was at the back of the hotel so no view but also no noise. Superbly comfy bed and pillows. Noisy people in the corridor at times but can't blame the hotel for that! All... More

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High Wycombe, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

A comfortable and well-appointed hotel in an excellent position and the staff were friendly, attentive and efficient. My only complaint would be that we had to wait too long to be shown to a breakfast table and service was very slow. Nonetheless, we would certainly return here.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear Peter S. I would like to thank you for taking the time to share such a lovely review on TripAdvisor related to your recent stay at The Waldorf Hilton London. I am delighted to learn from your feedback that you were satisfied with our services and facilities. If I can be of assistance in near future, please do not... More

Worthing, United Kingdom
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Having stayed in Hilton hotels all over the world (and London) I was rather disappointed at the price we paid to stay here. We visited London for our wedding anniversary and thought we would treat ourselves to a luxury hotel. We paid extra to upgrade to one of the modern rooms, the room itself was absolutely tiny, barely any room... More

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Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear guest, Thank you for your review. It is always a concern to read when a valued guest has a disappointing stay at The Waldorf Hilton and we would like to apologise for the shortfall in expectations. Please be assured that your overall experience is not representative of our usual standards of service and we have taken on board your... More

staplehurst, UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

A really high standard of accommodation here with very friendly helpful staff and good facilties. It's a pity the rooms don't have more UK style power outlets but the cleanliness and facilities are very good. It's also a pity the restaurant which serves great food can't rid itself of the bad practice of charging a fee for service and leaving... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear Normadsteve, I would like to thank you for taking the time to share your on TripAdvisor related to your recent stay at The Waldorf Hilton London. I am delighted to learn from your feedback that you were satisfied with our services and facilities. Please note that I have taken on board your comments about the power outlets as well... More

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The was to be the "luxury" moment of our trip: three days in the Waldorf, right in the middle of London. It presents very well-- lovely man in coattails and top hat to open the door, a beautiful reception area and bar, friendly and professional staff. But the room, which was on the top floor and was classed as an... More

Was this review helpful? Yes 2
Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear Amy B, Thank you for your review. It is always a concern to read when a valued guest has a disappointing stay at The Waldorf Hilton and we would like to apologise for the shortfall in expectations. Please be assured that your overall experience is not representative of our usual standards of service and the areas highlighted for improvement... More

Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I'm a HH Gold member and was given a free upgrade to one of the "modern" rooms; I would have hated to have seen what the standard rooms are like! The room was far from modern, cramped and noisy - not what you would expect from a 5 star hotel. The luxury seemed to end as soon as you got... More

Was this review helpful? Yes 1
Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear nriches001, Thank you for your review. It is always a concern to read when a valued guest has a disappointing stay at The Waldorf Hilton and we would like to apologise for the shortfall in expectations. If you would like to discuss these matters in further detail, please do not hesitate to forward a copy of your review to... More

London, United Kingdom
Contributor
17 reviews 17 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We attended Afternoon Tea on a Wowcher deal, and subsequently received the standard deal website treatment. The service was friendly, but not as attentive as I would expect from The Waldorf. Overall the teas sandwiches and cakes were delicious, although the cakes weren't as fresh as they could be, perhaps they'd been sitting around a bit as we were the... More

Was this review helpful? Yes 1
Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear Jennifer M, I would like to thank you for taking the time to your review on TripAdvisor related to your recent visit to our Homage Restaurant at The Waldorf Hilton London. I am glad to learn from your feedback that you were satisfied with our services and facilities. I have taken on board your comments about the staff as... More

Tampa, Florida
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here when we went to London in August 2013. The lobby bar is excellent (although it seems like it didn't stay open very late). The Hilton Honors Lounge is very nice. Good breakfast and great afternoon snacks/tea. On our floor (not sure about the others) we had to go down a few steps from the elevator lobby to... More

Was this review helpful? Yes 2
Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear dedicated1776, I would like to thank you for taking the time to share your review on TripAdvisor related to your recent stay at The Waldorf Hilton London. I am delighted to learn from your feedback that you were satisfied with our services and facilities. I take on board your comments in regards to the rooms as well as the... More

Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Room a bit small for a couple, should have upgraded. Bathroom very small. Concierge exceeded my expectations. Secured a difficult dinner reservation on short notice. Location is awesome for walking to restaurants and shopping.

Was this review helpful? Yes 1
Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear 399beach, I would like to thank you for taking the time to share your review on TripAdvisor with regards to your recent stay at The Waldorf Hilton London. I am delighted to learn from your feedback that you were satisfied with our services and that you took good advantage of our great location. Please rest assured that your comments... More

Northumberland, UK
Contributor
19 reviews 19 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 2 nights combining g a weekend break with a business trip. Had a nice quiet room on a high floor (as requested), which meant a very peaceful stay. Booked an executive room, and the visited the lounge for pre theatre drinks. I think the cost of the upgrade is money well spent. Great location for shows and... More

Was this review helpful? Yes 1
Alison P, General Manager at The Waldorf Hilton, responded to this review

Dear CE04dje, Thank you for once again choosing to stay at The Waldorf Hilton during you recent visit to London as well as for taking the time to share your review on TripAdvisor. I am delighted to learn from your feedback that you were satisfied with our services and that you enjoyed some pre-theatre drinks in our Executive Lounge before... More

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Additional Information about The Waldorf Hilton

Address: The Aldwych, London WC2B 4DD, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Waldorf Hilton 5*
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Also Known As:
The Waldorf Hilton Hotel London
Hilton Hotel London
Hilton Hotel Waldorf
Hilton London Waldorf
London Hilton
Waldorf Hotel London
Waldorf Hilton London
The Waldorf Hilton London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#16 Green Hotel in London #55 Spa Hotel in London #251 Luxury Hotel in London #282 Business Hotel in London #320 Family Hotel in London #342 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Waldorf Hilton has one of the chicest addresses in town bridging the West End and the Square Mile to provide an excellent base for access to the City by day and the cultural delights of Covent Garden by night. The restaurant Homage pays tribute to the grand cafes of Europe, incorporating the new opened Good Godfrey's Bar and Lounge and famous Palm Court. ... more   less 
Number of rooms
299

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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