We actually stayed here on the last few days of the Olympics and it was great we really enjoyed our stay here. It is in a great location and have and will recommend this hotel. The rooms have all been updated and decorated the only thing is the shower you have to separate shower heads and the shower basin can... More

Had no problems with this - Staff all lovely except female conceirge who questioned me on why I was not walking to my meeting (a good half hour away) and why I needed a taxi. I am disabled and didnt like being quizzed like this. Apart from this - everything lovely.

My husband and I stayed for the night, the hotel is in a great location close to Leicester Square and Covent Garden, walking distance to Oxford Street and South Bank. The hotel staff are very friendly and can't do enough for you. Rooms are clean and comfortable and bathroom is spotless. Even though our room looked out onto Leicester Square... More

A great place, within walking distance of almost anywhere in Central London..........great for the theatre, South Bank, Regents Street, Museums etc. We were upgraded to an executive room overlooking the street but that's fine as you are in London so its great to watch the world go by. Hotel staff were extremely pleasant and helpful.........huge bed!!....lovely shower room......can't fault this... More

We stayed overnight as we were watching our son in the marathon the next day. Hotel and room was spotlessly clean. Perfect central location. Would stop again on our next trip to London. We didn't eat in the hotel as we met up with our son on the evening and wasn't sure what time we needed to leave in the... More

Stayed here for a couple of nights to celebrate my wife's birthday. Just booked a double room, and was upgraded on checkin to a large room overlooking Leicester Square. They also sent a complimentary bottle of wine to the room, as it was a special occasion. The service was very good from check in to check out. The rooms were... More

I booked a Standard Double Room and was upgraded to an “Executive” upon arrival. Room was about 15 sqm including bathroom. Rooms are carpeted which, from a hygienic point of view, is a nightmare. Think of the hundreds and hundreds of naked feet that went there before you. Sure enough, as the carpet was not new and obviously hadn’t been... More

I booked this offer and took my grandmother for afternoon tea at thistle in Coventry street, Picadilly . We went to the Ritz last time so wasn't expecting it to be as nice but we had a lovely time! The tea was served downatairs in their restaurant/bar. We were greeted by a lovely man who got us our champagne as... More

We were upgraded free of charge to a Junior Suite, so £150 for a top hotel suite including breakfast was great value for money. Great location, on the doorstep for everything, yet when we went to sleep, the quality of the windows ensured we couldn't hear anything, and would never know we were on one of the busiest streets in... More