Stylish, though basic mini apartments in an excellent central location, for a very reasonable price. We were upgraded to a suite which had a cramped bedroom , and in many ways the studio apartments we saw appeared a better bet. There were renovations in the public areas which were disruptive, but these seemed as though they would be complete in... More

We stayed for New Years Eve and had 3 apartments. They are fully re-furbished and we all thought they were lovely,clean and spacious. The gentlemen on reception were polite, courteous and friendly, the coffee machine (free) in reception was a lovely touch, as is the free wi-fi Our rooms were on the 5th floor, 4 sharing so we each had... More

We booked two nights at the Citadines Trafalgar Square through hotels.com. I made the reservation in the morning for an evening check-in the same day. I was a little worried when the front desk staff did not automatically have a record of my hotels.com reservation (which was prepaid). But after showing them the confirmation they proceeded to check us in.... More

Even though we had a reservation made by our travel agent in Canada, they tried to say they had no rooms available. After long distance phone calls and faxes, wow suddenly they had a room for us, not something you need after a long redeye flight with two children. The location is excellent, room clean, bedding nice, it was cold... More

I stayed in this hotel on a 3 day short break with my son and his grandparents. We had a 1 bedroomed non-refurbished apartment. It all looked a bit shabby to be perfectly honest but the place was undergoing refurbishment so you just have to cross your fingers you're allocated one of the refurbished rooms. The double bed was lovely... More

we have just returned home after travelling in the UK for 4 months staying in several types of accommodation and this was by far the worst. Some of the staff could not even speak English and was most unhelpful. We were there in October and only had 1 blanket on the beds and when we asked for another we given... More

Lovely room, plenty of space, nice bathroom. Shame about being woken at 830am by refunishment noise...! More

If location is the priority, this hotel gets 10 out of 10, being 2 min walk from Trafalgar square and 10 from Big Ben. It currently undergoes renovation, so hopefully the shabby room with the sofa bed may be a thing of the past. This was not clear when I booked, so it was a rather unpleasant surpise; on the... More

As a family this place was ideal for location. The apartments were clean and newly refurbished. They were also surprisingly quiet. On the negative the apartment layouts are not practical with toilet downstairs and bathroom upstairs, staff do not give alot of info, we were handed our keys but not directed to the location of our apartment or told the... More