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Citadines Prestige Trafalgar Square London

4.0 of 5 Hotel   |   18 - 21 Northumberland Avenue, London WC2N 5EA, England (Charing Cross / Trafalgar Square)
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Ranked #196 of 1,054 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Joe_Cruzer Toronto, Canada
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919 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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  • Japanese first
  • Norwegian first
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English first
Toronto, Canada
Top Contributor
91 reviews 91 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed in this hotel during our holiday aka vacation in UK on Sept 3rd to Sept 8th. This is our 2nd hotel in London after Premier Inn County Hall. We are very happy to have chosen to stay in 2 different hotels in London. The basic room is medium size and comes with everything needed to enjoy our stay in... More

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Bartlett, Illinois, Usa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This is a wonderful hotel that is close to many of the popular attractions. You are just a block from the London Eye and a block from Trafalgra Square and the Underground. About a 20 minute walk to Buckingham Palace. There is a refrigerator, dishwasher, stove top and sink in the unit. We purchased breakfast items from the 24 hour... More

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Louisville, Kentucky
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel itself is very modern and having a full kitchen suite was very nice. All the staff I encountered were very friendly and I would have no qualms staying here again. The location though, perfect. You walk to the British Museum, Churchill War Rooms, Buckingham Palace, Big Ben, Westminster Palace and Westminster Abbey. You're also about a block away... More

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Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This place is truly amazing. Excellent location and the apartment is just first class. Staff are friendly, and the place is secure. You can only access the lift and doors with a key card. I really enjoyed my stay and would definitely visit again.

Was this review helpful? Yes 1
New Orleans, Louisiana
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Four of us visited from the US. We stayed in two rooms. The rooms are comfortable and more spacious than most European hotels. The bathrooms and showers were great. The hotel is clean, though it needs a little updating. The staff was helpful and very friendly. There was a problem with our third-party booking, but they corrected it quickly. The... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at the Citadines Prestige Trafalgar Square three times now, usually for stays of 2 weeks or more. It is centrally located and, considering other options, good value for money. The rooms are not huge, but most are adequate for extended stays. The rooms from floor to floor are generally the same (i.e. 508 has the same floor-plan... More

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Ben A, Manager at Citadines Prestige Trafalgar Square London, responded to this review

Dear Guest, Thank you for your wonderfully detailed post on Citadines Prestige Trafalgar. I am glad we are your home away from home in London. My apologies you had to change rooms but glad your preferred room has been linked to your profile for your next stay. As you say we have a wide variety of European languages spoken by... More

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Me and my husband stayed here last week. It's in a great location right next to charing cross station/ trafalgar square. As part of our honeymoon which we did state I thought they might of upgraded us or something but nothing. On check in the reception desk are quite rude. We got served my both men and woman. The men... More

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Ben A, Manager at Citadines Prestige Trafalgar Square London, responded to this review

Dear Abi5096, Thank you for posting about your recent stay with us. I am sorry you found the reception team rude, I will be bringing this to the attention of the Front Office team. We usually have good comments about the team so it is disappointing knowing they let you down on what should have been a special occasion. I... More

Markham, Canada
Top Contributor
81 reviews 81 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a somewhat basic hotel but within walking distance to the eye, Tate modern, Trafalgar Square, Big Ben etc....We had a 1 bedroom that had a pullout couch with 2 single beds and a small kitchen. Perfect for a family of 4 with young teens. Probably too small for 4 with older teens or 4 adults.

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Ben A, Manager at Citadines Prestige Trafalgar Square London, responded to this review

Dear ReggieDunlopCan, Thank you for posting on Tripadvisor. Yes our location makes exploring London easy, with lots of sights within walking distance. Our one bedroom apartments are perfect for families, and as you suggest for 4 adults it is a little small for a long stay. Thank you for the review, and we look forward to welcoming you back. Best... More

Ufa
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Location for the hotel is just superb and the personnel is really friedly and helpful. Breakfasts are somehow costy so we were eating out in in nearby cafes which you can find in vast quantities. Very handy to have several metro stations going different "bounds".

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Ben A, Manager at Citadines Prestige Trafalgar Square London, responded to this review

Dear Ufa_traveller, Thanks for the positive review, glad you enjoyed the location! We look forward to you returning on your next visit to London. Best Wishes, Ben More

Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just spent 7 nights at Citadines Trafalgar Square. Had a great stay, spacious room with small kitchenette and twin beds, everything was in working order and very clean. It was very close to Embankment tube stop, very easy to get to from Heathrow and near many major sights. We will definitely be back!

Was this review helpful? Yes
Ben A, Manager at Citadines Prestige Trafalgar Square London, responded to this review

Dear DrjawsWisconsin, Thanks for the great review! We look forward to you returning! Best, Ben More

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Additional Information about Citadines Prestige Trafalgar Square London

Address: 18 - 21 Northumberland Avenue, London WC2N 5EA, England
Phone Number:
Location: United Kingdom > England > London > Charing Cross / Trafalgar Square , Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Citadines Prestige Trafalgar Square London 4*
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Also Known As:
Citadines Trafalgar Square London Hotel London
Citadines Hotel London
Citadines Prestige Trafalgar Square London England

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