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Premier Inn London Hammersmith

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255 King Street | Hammersmith, London W6 9LU, England
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Premier Inn London Hammersmith
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998 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belgium
1 review
2 of 5 stars Reviewed 2 days ago NEW

Thanks for warning about works outside, but absence of air conditioning is more important. You should tell it on the website and before payment. I am here for the whole week for business and the evening is really not a relief. Air conditionning works at the basement, this give the impression that customers a less important than staff...Temporary air conditioning... More 

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1 review
2 of 5 stars Reviewed 2 days ago NEW

No air conditioning in the room at the time of this stay. Noisy room-banging doors, TV noise, lots of road noise. No prior notification of lack of air conditioning so no chance to change hotel. The staff were friendly enough and helpful as always at a premier inn but the hotel was disappointing.

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Bristol, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Checking in was fine, although had to giggle when the new was to check in was shown to me and then failed to work! Staff very pleasant tho. Stayed for a business trip during hot period and suffered with the air conditioning also. Had a unit in my room, but pressed every button and didn't help the heat! Room otherwise... More 

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Paul N, Manager at Premier Inn London Hammersmith, responded to this review

Dear Guest, Thank you for taking the time to review out hotel and for the four star rating. I'm glad you found our rooms adequate, sorry that you found hot. We hope to have the air conditioning working in the near future. Sorry that our lift was playing up during your stay, when it does brake down we act quickly... More 

Coffs Harbour, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed for 10 nights in May/June 2014. Some days were quite warm, and without air conditioning the rooms overheated throughout the day, so you were forced to keep the curtains closed at all times. Spending the English summer in a darken room was not great. Also, be careful of being placed next to a family room. A group of... More 

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Paul N, Manager at Premier Inn London Hammersmith, responded to this review

Dear Guest, Thank you for taking the time to post your four star review. We are constantly investing into our building with air conditioning due to be installed in the coming months. I hope we can welcome you back to our hotel in the future. Kind Regards, Paul Naylor Operations Manager London Hammersmith paul.naylor@whitbread.com More 

Cardiff, United Kingdom
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff were really helpful and all very friendly, throughout our stay. The hotel is in an extremely convenient location, just off the M4 & near two tube stations. There isn't any air-conditioning, which was tough, but we had the window open all night & weren't disturbed by noise. The room was very clean & the beds comfortable. If you... More 

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Paul N, Manager at Premier Inn London Hammersmith, responded to this review

Dear Guest, Thank you for taking the time to post your four star review. I'm glad that our team looked after you so well and that you enjoyed your stay with us. We look forward to welcoming you back in the future. Kind Regards, Paul Naylor Operations Manager London Hammersmith More 

Northampton, United Kingdom
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago

In summary: a good hotel in a really convenient location, but despite the best efforts of staff just too hot. The hotel is in a lovely location near Ravenscourt Park tube and really convenient for the nearby Apollo, rooms were clean and tidy and I was really pleased to discover actual twin rooms with separate beds instead of a sofa... More 

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Paul N, Manager at Premier Inn London Hammersmith, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. I apologise that you feel let down by your recent stay in Hammersmith. As you can see we are fully aware of the impact the lack of air conditioning can have on our guests and we are working hard to ensure this is rectified in... More 

Nottingham, United Kingdom
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy to find from the M1 and plenty of parking at a reasonable price at the time we arrived (£15 for 24hrs) we got a spacious family room. There were 2 fans because there is no air conditioning due to the age of the building so it was very warm. The staff were helpful though and sheets were left to... More 

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Paul N, Manager at Premier Inn London Hammersmith, responded to this review

Dear Sarah, Thank you for sharing your experience. It is always a pleasure to receive feedback from our guests and we are very grateful for that. We look forward to welcoming you back in th enear future. Kind Regards Paul Naylor Operations Manager Premier Inn London Hammersmith More 

Northampton, United Kingdom
Level Contributor
136 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The weather outside was warm and these rooms a te not geared up for it (So hot!) but theu do provide a small fan and ok when the windows open. Comfortable but small rooms. (Particularly the bathroom) Use the space well I think. The bar downstairs is to the normal good standards of a Premier Inn and friendly helpful staff.... More 

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Paul N, Manager at Premier Inn London Hammersmith, responded to this review

Dear Sean, Thank you for taking the time to post your review of your recent stay with us. As you say, are rooms can become very warm in the hot weather. As our hotel currently does not have air conditioning we have implemented a number of procedures to help keep the rooms as cool as possible for our guests. In... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

The hotel is located in Ravenscourt Park a mile west of Hammersmith with stunning views of the big smoke from all directions, it's clean and bit more training for the staff wouldn't go a miss...as when we arrived at 14.30 our room wasn't ready? They said half an hour, so we took the children to the great park across the... More 

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Paul N, Manager at Premier Inn London Hammersmith, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us in London Hammersmith. I am sorry to hear that you experienced delays at check in, we aim to have our rooms ready by 2pm for our guests to arrive, so apologies for the miss communication from our reception team, and that your room was not available... More 

Greater London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel accepts bookings from several travel websites: agoda, bookings.com etc but when you book via them or any other 3rd Party booker they don't recognise the company and insist that you re-book on their own website: premierinn.com So don't rely on any booking you may have made and received 'confirmations' because Premier Inn will react like they've never heard... More 

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Paul N, Manager at Premier Inn London Hammersmith, responded to this review

Dear Martyn, Thank you for taking the time to post a review of your stay with us in Hammersmith. As you say, we accept bookings from a number of travel websites and agencies. Bookings made on these sites are secured with us and therefore I am concerned of your comment that we did not recognise your booking. I would be... More 

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