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Premier Inn London Hammersmith

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255 King Street | Hammersmith, London W6 9LU, England
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Premier Inn London Hammersmith
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1,003 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northumberland, United Kingdom
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The staff at this hotel are the best staff you could ever wish to meet. They are all an asset to their company. This is the second visit we've made, and again thoroughly enjoyed our stay. Very well located to visit main London attractions, etc... Staff very helpful and professional with a very warm welcome.

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Warrington, United Kingdom
Level Contributor
35 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Great location, tube station just over the road, parking was limited but I was lucky and managed to get a space should have been a tenner but didn't get charged Restaurant didn't open till six which was disappointing as wanted to get out into town quickly, though served straight away when opened Very busy at breakfast following morning but staff... More 

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Newcastle upon Tyne, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Not the most appealing building - it's a multi-storey tower block and doesn't have any air conditioning. However, there was a great view from our 13th floor room (lucky for some) and the room was spotless. The staff are excellent. Breakfast is also very good - loads of choice, all you can eat and it stays open until 10.30am which... More 

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Belgium
2 of 5 stars Reviewed 1 week ago

Thanks for warning about works outside, but absence of air conditioning is more important. You should tell it on the website and before payment. I am here for the whole week for business and the evening is really not a relief. Air conditionning works at the basement, this give the impression that customers a less important than staff...Temporary air conditioning... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

No air conditioning in the room at the time of this stay. Noisy room-banging doors, TV noise, lots of road noise. No prior notification of lack of air conditioning so no chance to change hotel. The staff were friendly enough and helpful as always at a premier inn but the hotel was disappointing.

Was this review helpful? Yes 1
Bristol, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Checking in was fine, although had to giggle when the new was to check in was shown to me and then failed to work! Staff very pleasant tho. Stayed for a business trip during hot period and suffered with the air conditioning also. Had a unit in my room, but pressed every button and didn't help the heat! Room otherwise... More 

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Paul N, Manager at Premier Inn London Hammersmith, responded to this review

Dear Guest, Thank you for taking the time to review out hotel and for the four star rating. I'm glad you found our rooms adequate, sorry that you found hot. We hope to have the air conditioning working in the near future. Sorry that our lift was playing up during your stay, when it does brake down we act quickly... More 

Coffs Harbour, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for 10 nights in May/June 2014. Some days were quite warm, and without air conditioning the rooms overheated throughout the day, so you were forced to keep the curtains closed at all times. Spending the English summer in a darken room was not great. Also, be careful of being placed next to a family room. A group of... More 

Was this review helpful? Yes 1
Paul N, Manager at Premier Inn London Hammersmith, responded to this review

Dear Guest, Thank you for taking the time to post your four star review. We are constantly investing into our building with air conditioning due to be installed in the coming months. I hope we can welcome you back to our hotel in the future. Kind Regards, Paul Naylor Operations Manager London Hammersmith paul.naylor@whitbread.com More 

Cardiff, United Kingdom
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff were really helpful and all very friendly, throughout our stay. The hotel is in an extremely convenient location, just off the M4 & near two tube stations. There isn't any air-conditioning, which was tough, but we had the window open all night & weren't disturbed by noise. The room was very clean & the beds comfortable. If you... More 

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Paul N, Manager at Premier Inn London Hammersmith, responded to this review

Dear Guest, Thank you for taking the time to post your four star review. I'm glad that our team looked after you so well and that you enjoyed your stay with us. We look forward to welcoming you back in the future. Kind Regards, Paul Naylor Operations Manager London Hammersmith More 

Northampton, United Kingdom
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

In summary: a good hotel in a really convenient location, but despite the best efforts of staff just too hot. The hotel is in a lovely location near Ravenscourt Park tube and really convenient for the nearby Apollo, rooms were clean and tidy and I was really pleased to discover actual twin rooms with separate beds instead of a sofa... More 

Was this review helpful? Yes 1
Paul N, Manager at Premier Inn London Hammersmith, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. I apologise that you feel let down by your recent stay in Hammersmith. As you can see we are fully aware of the impact the lack of air conditioning can have on our guests and we are working hard to ensure this is rectified in... More 

Nottingham, United Kingdom
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Easy to find from the M1 and plenty of parking at a reasonable price at the time we arrived (£15 for 24hrs) we got a spacious family room. There were 2 fans because there is no air conditioning due to the age of the building so it was very warm. The staff were helpful though and sheets were left to... More 

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Paul N, Manager at Premier Inn London Hammersmith, responded to this review

Dear Sarah, Thank you for sharing your experience. It is always a pleasure to receive feedback from our guests and we are very grateful for that. We look forward to welcoming you back in th enear future. Kind Regards Paul Naylor Operations Manager Premier Inn London Hammersmith More 

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