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Premier Inn London Hanger Lane

#137 of 1,049 Hotels in London
Certificate of Excellence
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1 - 6 Ritz Parade | Hangar Lane, Ealing, London W5 3RA, England
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Premier Inn London Hanger Lane
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Premier Inn London Hanger Lane
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932 reviews from our community

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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Premier Inn London Hanger Lane
See the most recent reviews
Kerava, Finland
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 13, 2012

I stayed in this hotel with my friend during the London 2012 Olympics. It was my first time in Premier Inn hotel and I was greatly pleased by the overall quality. There were automatic check-in systems available but there was staff to help with us to change the room type better suitable for us, it worked out great and the... More 

Was this review helpful? Yes 2
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review

Hello There Can I just say thank you very much for your lovely review! The reason we interact with our guests so much is because we would enjoy it if we were the guest, so we do what we believe a guest would want.. And it was the right thing to do! The self-service machines for checking in are great... More 

Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 12, 2012

Stayed over weekend with family for trip to Paralympics. Use Premier Travel inns when necessary and never really have any complaints but this one is the best we have ever stayed in. From the location with great access to Central London to the great standard of the rooms to the superb staff! Nothing was too much trouble and there was... More 

Was this review helpful? Yes 2
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review

Hello There, Our deepest gratitude for your review, we are very proud when people believe us to be one of the best, its a huge achievement in a business so dedicated! You are definately more than welcome to stay again, we would love to have you! Best Regards Rohan More 

Blackburn, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2012

Stayed here on Saturday night. Rooms spacious and very clean. Breakfast excellent. staff extremely friendly and polite. Very good price for hotel in London. Plenty of parking spaces - what more is there to say apart from Nag has a lovely smile.

Was this review helpful? Yes 3
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review

Hi There It says it all when you mention Nagendra's smile! You never forget his smile!! We are delighted you had such a good stay, thank you for taking the time to review, it means a lot to us to receive any feedback, good or bad. Thank you again, Best Regards Rohan More 

Manchester, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 11, 2012

Great location just off central line. 30 min tube into centre of london. Good breakfast, polite staff and a decent night's sleep. Fantastic base for exploring the city. Parking £6 a day which is OK but piece of mind. All in all would stay again.

Was this review helpful? Yes 3
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review

Hi There Thank you for your review, we hope it is some peace of mind as there is security precautions taken for the car park, and we keep the cost quite low compared to most of London!! We are delighted it was a successful stay for you, and you are always welcome again! Best Regards Rohan More 

Solihull, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 10, 2012

This was an excellent choice. Straight down the M40 into their car park. Clean, quiet, roomy, cool, brilliant welcome from very competent staff - all of them- and the breakfast was superb, and superb value. Close to the Tube, just down a ramp, and straight into Oxford Circus, and no changes for the Olympic Park. We'll never go anywhere else... More 

Was this review helpful? Yes 3
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review

Hi There Wow! That was a great review to read! The staff are very competent, they have put a huge amount of work into learning the best way to serve guests, we have daily meetings to discuss the best way to get better! I am very proud it has this effect on guests such as yourself! You are very welcome... More 

Durham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 10, 2012

Stayed at this hotel for Proms in the Park and left London with nothing but praise for this great hotel. Apart from the fact that the hotel itself is very clean and modern the thing we were most surprised at were the staff, I have never stayed in a hotel with more attentive, HAPPY and helpful people...I was sad to... More 

Was this review helpful? Yes 4
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review

Hi There Thank you very much, a lovely review! Don't be sad, just look forward to returning!! We will be delighted to have you! I hope the Proms were great too, we had a few guests staying that went, they seemed to enjoy it.. and you had good weather I understand, so that helps!! Best Regards Rohan More 

Westonzoyland, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 9, 2012

Stayed here over the Bank holiday weekend. Initially chose hotel as close to Wembley and accessible by tube. This worked out great - hotel is just at the top of the ramp from the tube station (so no major roads to cross) & it's on a bus route to Wembley. Spacious, clean family room. Food was good - good quality... More 

Was this review helpful? Yes 3
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review

Hi There Thank you very much for your lovely review! We are very lucky to have the tube station just a few seconds away! It would make access to London more difficult if not! We are delighted yourself and your family had a great stay, we look forward to seeing you again in the uture! Regards Rohan More 

Glasgow, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 8, 2012

We were travelling from Birmingham to london in a car and our car suddenly stopped working but luckily it happen near premier inn hanger lane. We were not in good mood and tired...... reception people welcome us and offered us seat.....they all were very nice. Then waitress came to take order she was nice to us but we fail to... More 

Was this review helpful? Yes 5
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review

Hello Thank you for your very nice review, and we are very pleased to have helped you when you were in need of it! Jyoti is a lovely person, and takes great pleasure in serving customers herself, so she will be so happy to see this review. Thank you! Regards Rohan More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 8, 2012

An absolutely fabulous Premier Inn. The Location is superb ( on the central line), its clean, the breakfas was great and the staff were awesone, superb customer service. We will definately be back to stay there when visiting London again.

Was this review helpful? Yes 3
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review

Hi There Many thanks, this is a wonderful review! We are very proud of our breakfast, even local residents come over to have breakfast with us! The staff try very hard to deliver the greatest customer service possible, and I am proud to see the evidence here in your write up! Best Regards Rohan More 

Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 7, 2012

Stayed here during the Olympics Location is very handy for the tube. For a budget hotel the rooms are kept very well, really clean and tidy. had a great meal in the restaurant as well which was an additional surprise Only complaint was that they kept takling 1 towel from the room when the room was cleaned, despite having two... More 

Was this review helpful? Yes 3
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review

Hi There Thank you very much for your great review, it was a tough time through the Olympics for everyone, not least our tired (but excited) guests! Our apologies for the towels - I have spoken to the housekeeping team and asked them to be more vigilant on how many towels should be in the room... This shouldn't be a... More 

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