We had booked a three-night leisure break (with dinner on the first night) through the Hilton website. We chose this hotel because of its proximity to Wimbledon (for the tennis). The package required full payment in advance and Hilton sent an email, stating that the cost had been charged to my credit card. Upon arrival at the hotel, the receptionist... more

When I booked the Hilton I was looking forward to spend a few days with them. I must say I had been disappointed, toilet has mouldy curtains, stain in the carpet, wi-fi too expensive (should be free at the Hilton!), on top it's very far from Croydon (20 min by bus, 4km), don't even think to book this place if... more

I, too, hesitated after reading the reviews of the Hilton and started to think we should book someplace else and was almost frightened to book in. But upon arrival, we were greeted promptly and courteously, we were given a room on the third floor which was bright and very clean. I was worried about no air-con but upon sliding our... more

Expected much from the Hilton but didn't get it. On arrival, there was nobody at reception. We weren't even sure it was the reception and not, say, the concierge desk as there was no sign (and no staff). Eventually a member of staff came along and I thought he was a bit over familiar. Our room was a junior suite.... more

To be honest after reading some of the reviews on here I was beginning to wish I'd booked to stay somewhere else!! But I'm glad we didn't - we arrived early and our room wasn't quite ready as we needed an extra bed adding for a child - not to worry we'd noticed a Complex located behind the hotel on... more

NIce hotel, quite a way from the town centre but good bus service & train station about 1 mile walk. Convenient for browsing round Croydon's great shopping centre and for accessing London's West End etc but our stay was spoilt by the dreadful lack of ventilation. The first room we were given was unbearably hot & we couldn't get the... more

Typical UK Hilton. A business hotel with standard facilities. The rooms are beginning to show their age and the hotel is located very poorly. At least two miles from Central Croydon so a car or taxi will be necessary. Also the first of our two nights there was a party in the functions rooms with loud music which kept my... more

Booked two rooms on a special 50% off offer. Check in was straight forward and staff were polite. Had two rooms on the first flloor. Clean rooms and bathrooms. Phone didn't work propley.Iron was broken. Air con very noisy. Breakfast was included in our deal, it was not bad. There was plenty to choose from. Restaurant was overpriced but most... more

Stayed here in January 2009, No heating and air conditioning system not working, freezing we booked 3 rooms and each had young children, all of us had a cold when we came home the rooms were dated and furnishings seen better days these were just a few of the problems. Complimentary weekend offered what a mistake in accepting that one... more