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Radisson Blu Edwardian Grafton Hotel

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130 Tottenham Court Road, London W1P 9HP, England
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Radisson Blu Edwardian Grafton Hotel
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Radisson Blu Edwardian Grafton Hotel
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2,503 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Radisson Blu Edwardian Grafton Hotel
See the most recent reviews
England
Top Contributor
69 reviews 69 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 25, 2012

I stay here occasionally on business and find it convenient and not unpleasant. However, on my most recent stay I was bowled over by the efficiency and care from the staff. As soon as i approached the door it was flung open and I was led to reception and cheked in quickly. The room was fine - a bit on... More 

Was this review helpful? Yes 1
HotelManagerGrafton, Guest Relations Manager at Radisson Blu Edwardian Grafton Hotel, responded to this review

Dear Guest, Thank you for posting your wonderful review on Tripadvisor. It is always a pleasure to read that we continue to execute service delivery with a bar of excellence and create an experience for our guests whilst in our hospitality. I have shared your review with my team and we are extremely delighted. At Radisson Edwardian Hotels, our motto... More 

Top Contributor
52 reviews 52 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 25, 2012

We stated here for my wife's birthday as we were going to watch thriller in the west end. The hotel is an ideal location for the west end as it is easy accessible via the underground, it is also prime location for the shopaholics because of the underground links. The staff were very pleasant and helpful. We did have a... More 

Was this review helpful? Yes
HotelManagerGrafton, Guest Relations Manager at Radisson Blu Edwardian Grafton Hotel, responded to this review

Dear Guest, Thank you for choosing the Radisson Edwardian Grafton Hotel on your recent stay in London. Your review serves as a great motivator to the team and would help other travellers make an informed choice on their accommodation requirements when in London.Trever is delighted to know that his effort is praised and I am also pleased with the positive... More 

Stoke-on-Trent, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 25, 2012

Have just come back from a lovely night stay at this hotel and was very pleased with everything. We went to see a play and on our return which was around 10.30pm, we asked if we could still have anything to eat and which they replied yes of course. The food was very nice and the staff were very pleasant,... More 

Was this review helpful? Yes 1
HotelManagerGrafton, Guest Relations Manager at Radisson Blu Edwardian Grafton Hotel, responded to this review

Dear Guest, Thank you for posting your wonderful review on Tripadvisor. It is always a pleasure to read that we continue to execute service delivery with a bar of excellence and create an experience for our guests whilst in our hospitality. I will be delighted to share your review with the Hotel team At Radisson Edwardian Hotels, our motto is... More 

Brisbane, Australia
Top Contributor
56 reviews 56 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 23, 2012

This hotel is situated in a great location for shopping in London. However, the room I was in was so small I could almost touch each wall whilst lying in bed. It was a shame because the hotel itself was well decorated and had a nice feel.

Was this review helpful? Yes
HotelManagerGrafton, Guest Relations Manager at Radisson Blu Edwardian Grafton Hotel, responded to this review

Dear Guest, Further to your recent stay at the Radisson Edwardian Grafton Hotel, I am in receipt of your feedback which you very kindly took the time to complete online. Thank you for your compliments on our Location, we are indeed in the heart of the West End and within walking distance of theatres, Covent Garden Opera House, and the... More 

North Wales, UK
Top Contributor
60 reviews 60 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 23, 2012

We had a pleasant stay in this hotel and the staff were all very nice. The twin room was small but clean and well presented. My only grumbles were the lack of reading lights by the bed and a noisy night on the first of our stay, due to a rowdy crowd falling out of the pub opposite very late... More 

Was this review helpful? Yes
HotelManagerGrafton, Guest Relations Manager at Radisson Blu Edwardian Grafton Hotel, responded to this review

Dear Guest, Thank you for your time to put your constructive feedback on Tripadvisor. The team at the Grafton do take pride in delivering the best service to our customers and it becomes more satisfactory when we receive recognition. Please rest assure I will pass your comments to my team for their efforts. Additional reading light is one of the... More 

Darlington, United Kingdom
1 review
5 of 5 stars Reviewed March 23, 2012

I have recently made several visits to this hotel and have been very impressed from start to finish. The rooms are excellent but the standard of service received is the best feature of the hotel. Everyone is extremely helpful and more importantly professional. I will continue to use this hotel when in London.

Was this review helpful? Yes
HotelManagerGrafton, Guest Relations Manager at Radisson Blu Edwardian Grafton Hotel, responded to this review

Dear Guest, I am delighted that you had chosen the Radisson Edwardian Grafton Hotel again and pleased to read that the stay was enjoyable. The team at the Grafton do take pride and joy in delivering the best service to our customers and it becomes more satisfactory when we receive wonderful guest feedback. Please rest assure I will pass your... More 

Beaune, France
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 21, 2012

I have been looking for different hotels in London, trying to find the best deal (London can be very expensive in terms of hotels)... I wanted to find a smart place, central, not far from Paddington for London Express or St Pancras... it seems that if they keep these prices, ...., I find my new home... The hotel has been... More 

Was this review helpful? Yes
HotelManagerGrafton, Guest Relations Manager at Radisson Blu Edwardian Grafton Hotel, responded to this review

Dear Guest, Thank you for choosing the Radisson Edwardian Grafton Hotel on your recent stay in London. Your review serves as a great motivator to the team and would help other travellers make an informed choice on their accommodation requirements when in London. We are indeed in the heart of the West End and within walking distance of theatres, Covent... More 

Oxford (UK)
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 19, 2012

This really is a pleasant hotel, and as others have noted here the staff are helpful and courteous. OK, it's London, so the rooms are small.. but if you get one at the back there's nothing to see out of the window but it is very quiet. Only had one issue and that was with other guests turning up between... More 

Was this review helpful? Yes
HotelManagerGrafton, General Manager at Radisson Blu Edwardian Grafton Hotel, responded to this review

Dear Reviewer, I am delighted that you chose the Radisson Edwardian Grafton Hotel and pleased to read that the stay was enjoyable. The team at the Grafton do take pride and joy in delivering the best service to our customers and it becomes more satisfactory when we receive wonderful guest feedback. Please rest assure I will pass your comments to... More 

Manchester
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 19, 2012

I was happy with my stay here and would recommend. Great location and rooms were great, up to scratch for a Radisson and plenty of space for a London hotel. Beds/flatscreen/nice bathroom etc etc all as expected.. Based on having read the Trip Advisor reviews here (noise issues) I asked for a quiet room, and was given a really large... More 

Was this review helpful? Yes
HotelManagerGrafton, General Manager at Radisson Blu Edwardian Grafton Hotel, responded to this review

Dear Reviewer, Thank you for choosing to stay at the Radisson Grafton Hotel and for sharing your experience on tripadvisor. I am delighted you enjoyed your time with us and that, you found the local area well serviced and convenient. My apologies for the lack of atmosphere in our bar area. I ensure you that this will rectify this immediately... More 

UK
Top Contributor
80 reviews 80 reviews
29 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed March 19, 2012

definitely average - i was checked in for work, and the hotel was convenient and functional and reasonably clean. the room i was given was dark and tiny (nothing like the ones on the website) - a small double bed, but the room was not spacious enough for 2 people, there was nowhere to put a suitcase and no surfaces... More 

Was this review helpful? Yes
HotelManagerGrafton, General Manager at Radisson Blu Edwardian Grafton Hotel, responded to this review

Dear Reviewer Thank you for taking the time to post your review of the Grafton Hotel on Tripadvisor. I am most grateful for your feedback, which is such a valuable source of information for me, regardless of whether it is good or bad, and helps me monitor the service we provide. As previously discussed on this forum, being a property... More 

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Staying in Fitzrovia

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Fitzrovia
This sophisticated and sociable slice of Central London is a shopper’s paradise, offering the latest fashions, gadgets, and souvenirs. Fitzrovia is conveniently located between the major retail thoroughfares of Regent Street to the west and Tottenham Court Road to the east, with a handful of well connected Tube stations dotted around the area for easy transport. This neighborhood is a favorite among foodies as well, with an impressive number of quality restaurants, pubs, cafes and food shops vying for your patronage – especially along Charlotte Street and near Goodge Street Station.
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