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New England Hotel

20 St. George's Drive | Victoria, London SW1V 4BN, England
Hotel amenities
New England Hotel
Best prices for: 1 room 1 guest
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Ranked #950 of 1,052 Hotels in London
A recent review
3 of 5 stars reviewed 2 days ago
Globetrotters478 Glasgow, United Kingdom
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216 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Glasgow, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel, our bedroom and shower room need upgraded (carpets not in great condition, frayed and dirty net curtains, dirty windows) and the rooms are VERY close together. However, for a comfy bed for the night and London base, it was actually quite good! £187 for 2 nights in a twin room; bed sheets and covers were changed, clean and... More 

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County Cork, Ireland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 23, 2015

i stayed here for 1 week the staff were very friendly and the food was nice. but the cleanness of this place was unacceptable and would advise the hotel to start taking proper care of the place also the noise from outside at night was very loud and disturbing...

Was this review helpful? Yes 1

Travelers are raving about these London hotels

Jerez De La Frontera, Spain
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 23, 2014

Of course when you are travelling to London, there is so much to do and you do not care a lot about the hotel where you stay, however I must say that this hotel is very bad and does not worth anything. The room size is not a problem for me, but the room was dirty, very old with dirty... More 

Was this review helpful? Yes 5
Cardiff, United Kingdom
Senior Reviewer
9 reviews 9 reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed November 19, 2014

Firstly, I'd like to ask what the 'new' in the name stands for, as there's nothing in this hotel that's any newer than about 1996. There was even a phone book in our room dating back from 2006. Our 'experience' at the New England Hotel began when we were left waiting outside - and I don't mean at reception, I... More 

Was this review helpful? Yes 42
Waterloo, Canada
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 9, 2014

This hotel is the dirtiest place I have ever seen - absolutely filthy, so bad I took pictures because I didn't think anyone would believe me. The bathroom was disgusting, the carpets were filthy and stained even the walls were dirty. We would have turned around and left but we had paid in full for 3 days and got there... More 

Was this review helpful? Yes 5
Amarillo, Texas
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 26, 2014

A friend booked this hotel for us and apparently didn't read any reviews. It was dirty, run down. Torn curtains, mold in the shower. Walls were dirty with I don't know what. I refused to stay here so we moved, despite a one night penalty.

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 31, 2014

First of all, when I walked into the hotel it didn't look like the pictures I had seen of it. It looked older and dirtier. Secondly - their customer service was awful! The room that they gave me and my friend had a window that wouldn't lock - it led to a shared balcony and I could walk to other... More 

Was this review helpful? Yes 2
chrissie4
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 10, 2014

One good point is the location - that's it! the top floor is claustrophobic and so cramped you can hardly manoeuvre round the bed. The nets are ragged, grey and unwashed and the curtains are dirty - you really don't want to touch them. The shower room fan is an accident waiting to happen as it is blocked with dust... More 

Was this review helpful? Yes 1
Calgary, Alberta
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 12, 2014

In London, location is everything. The New England is close to Victoria Station which is a real plus. It's also close to Wilton Rd., which has some good restaurants. I was travelling by myself and so it was ok. For a hotel that was recommended by Rick Steve's, I was disappointed. There was nowhere in the room to hang any... More 

Was this review helpful? Yes 1
Buenos Aires
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed July 6, 2014

The only good thing about this hotel is that it is near Victoria Station. The hotel was dirty: dirty rooms, stained and dirty covers and carpet. The room was small and there was no place to hang our clothes. Breakfast was standard, served only from 8 to 9, and the croissants were not fresh (probably from the previous day). The... More 

Was this review helpful? Yes 2
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