We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,074 London hotels

New England Hotel

3.0 of 5 Hotel   |   20 St. George's Drive | Victoria, London SW1V 4BN, England (Victoria)
Hotel amenities
Save Saved
You added New England Hotel to your Saves list
New England Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #937 of 1,074 Hotels in London
A recent review
3 of 5 stars Reviewed July 12, 2014
Scout53 Calgary, Alberta
Write a Review

196 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
1 of 5 stars Reviewed 2 weeks ago

First of all, when I walked into the hotel it didn't look like the pictures I had seen of it. It looked older and dirtier. Secondly - their customer service was awful! The room that they gave me and my friend had a window that wouldn't lock - it led to a shared balcony and I could walk to other... More

Was this review helpful? Yes
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 10, 2014

One good point is the location - that's it! the top floor is claustrophobic and so cramped you can hardly manoeuvre round the bed. The nets are ragged, grey and unwashed and the curtains are dirty - you really don't want to touch them. The shower room fan is an accident waiting to happen as it is blocked with dust... More

Was this review helpful? Yes
Calgary, Alberta
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 12, 2014

In London, location is everything. The New England is close to Victoria Station which is a real plus. It's also close to Wilton Rd., which has some good restaurants. I was travelling by myself and so it was ok. For a hotel that was recommended by Rick Steve's, I was disappointed. There was nowhere in the room to hang any... More

Was this review helpful? Yes 1
Buenos Aires
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed July 6, 2014

The only good thing about this hotel is that it is near Victoria Station. The hotel was dirty: dirty rooms, stained and dirty covers and carpet. The room was small and there was no place to hang our clothes. Breakfast was standard, served only from 8 to 9, and the croissants were not fresh (probably from the previous day). The... More

Was this review helpful? Yes 2
Swansea County, United Kingdom
1 review
1 of 5 stars Reviewed July 4, 2014

The walk and location would have been acceptable if the welcome, service, amenities and breakfast were up to basics!! Unfortunately, there are NO redeeming features. The website does not mention the breakfast is 'continental' but even this misnomer doesn't cover it. You get a cup of tea/coffee with milk and sugar to taste, toast and jam and/or cereal and milk... More

Was this review helpful? Yes
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 20, 2014

I stayed at the New England Hotel in Victoria for 4 nights, and overall it was a pleasant stay. Pros: - The location. Situated just off Eccleston Square, its a 10 minute walk to Victoria station, which is pretty much central to everywhere in London. - The beds in the room are quite comfortable. - LOCATION LOCATION. Cons: - NO... More

Was this review helpful? Yes 1
Tel Aviv, Israel
1 review
1 of 5 stars Reviewed May 13, 2014

n a nutshell, prefer to be homeless than staying in this hotel. We went there for two days, we left the place on the first day. The service was awful. We could not even sleep. The bad smell of insecticide, the broken bed and else. We asked for a bed for my pregnant wife and I myself had to bring... More

Was this review helpful? Yes
13 reviews 13 reviews
2 of 5 stars Reviewed April 23, 2014

I guess we got what we paid for in a cheap hotel, neither clean nor dirty, Quite small room, too small for 3 beds... Beds were OK, clean sheets each day, service fairly amicable, everything barebones really. The breakfast was the disappointing part. We went shopping for breakfast after the first morning.

Was this review helpful? Yes
Galway, Ireland
Top Contributor
80 reviews 80 reviews
32 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed April 13, 2014

This is a nicely located run down, dirty cheap hotel. Rooms were worn out and unmaintained but but in fairness the linen was clean. Staff were friendly enough but the breakfast was awful in every way - food, venue and ware. Would have been worth paying a few quid extra for a better hotel. Suitable for a cheap stag party... More

Was this review helpful? Yes 1
Senior Contributor
37 reviews 37 reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed March 17, 2014

The outside of the hotel is acceptable, the location of the hotel to all the transport links at Victoria is very good, the area very pleasant and moderately quiet. I might add the beds were comfortable and the bedclothes clean and fresh as were the towels provided. Well that's the good bit. We were introduced to the reception staff, who... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage New England Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to New England Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about New England Hotel

Address: 20 St. George's Drive | Victoria, London SW1V 4BN, England
Location: United Kingdom > England > London > Victoria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — New England Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Tingo, Priceline, Odigeo and Venere so you can book your New England Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
New England London
Hotel New England
New England Hotel London

28 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (23)
Hotel & grounds (6)
Bathroom (5)
View from room (1)
Dining (1)
Room/suite (3)
Other (7)

Management photos: Courtesy of the property manager

All management photos (6)
Hotel & grounds (2)
Room/suite (2)
Dining (1)
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in London with
any amenities

Questions & Answers

Questions? Get answers from New England Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer