I've stayed in this hotel for 5 days in October 2008 and it was above my expectations. Everything was clean and tidy. Staff was friendly. Breakfast is good. Sure I've had better ones but this one was quite decent too. Just a bit too early for me :-) Room was a bit small with improvised wardrobe but still adequate. Location... more

I was on the same course and staying in this 'bowel of hell' at the same time as the previous reviewer whom I could not agree with more! Tea & toast, in my opinion, does not a continental breakfast make. In addition to the horror of unwrapped soap on the toilet another of our colleagues endured hairs on the blanket... more

Where do I start?..... Well firstly I was put up here for a course from work and if I was paying for it I would be out of there like a shot! OK... firstly the room.... DIRTY DIRTY DIRTY.... the sills were caked in dust.... the curtains look like they have never been washed and the nets were grey. The... more

Staff was friendly and helpful. Breakfast was reasonable and sufficient. We would stay there again. A. L. S. more

We stayed at New England Hotel in London a few years ago. On July 16, 2008, we found ourselves stranded in Dover as we missed the ship on which we were sailing on a Baltic Sea cruise. After we got back to London, since we are not internet savvy, we prevailed on Jay ( the owner) at this hotel to... more

After being invited to the Buckingham Palace Garden Party . We needed a hotel in easy reach of the Palace and the New England Hotel was perfect. The staff were all very friendly and couldn't do enough for us from getting cabs to taking photographs when we were all dressed up. The rooms were modern, very clean and had every... more

Their website is very misleading...3 star luxury? Kind of funny now though...my room was clean enough(main thing!) but super small...only one towel...no soap...the shelves are installed about 7 feet up the wall so have to jump if you want to put something on them. The best is the breakfast...there is a notice on each table "Dear guest, please present yourself... more

Stayed here for 2 nights in May '08. Although rooms were cramped, this is no less than we expected as had stayed in similar B&B in same area. Location is great for all the sightseeing but we have one major warning: Despite earlier remarks - went down for breakfast on a Saturday morning - all we were offered was tea... more

What a very pleasant surprise! My business partner and I happened upon the New England Hotel accidentaly (we were disappointed with the hotel in the neighborhood which we had booked on-line as well as the Hilton in Manchester). We have each traveled for decades to many destinations and the New England Hotel is definately one of our very favorites. The... more