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New England Hotel

20 St. George's Drive | Victoria, London SW1V 4BN, England
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New England Hotel
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Ranked #951 of 1,049 Hotels in London
A recent review
3 of 5 stars Reviewed July 12, 2014
Scout53 Calgary, Alberta
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214 reviews from our community

Traveler rating
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    42
    47
    45
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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County Cork, Ireland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 23, 2015

i stayed here for 1 week the staff were very friendly and the food was nice. but the cleanness of this place was unacceptable and would advise the hotel to start taking proper care of the place also the noise from outside at night was very loud and disturbing...

Was this review helpful? Yes 1
Jerez De La Frontera, Spain
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 23, 2014

Of course when you are travelling to London, there is so much to do and you do not care a lot about the hotel where you stay, however I must say that this hotel is very bad and does not worth anything. The room size is not a problem for me, but the room was dirty, very old with dirty... More 

Was this review helpful? Yes 4
Cardiff, United Kingdom
Senior Reviewer
9 reviews 9 reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed November 19, 2014

Firstly, I'd like to ask what the 'new' in the name stands for, as there's nothing in this hotel that's any newer than about 1996. There was even a phone book in our room dating back from 2006. Our 'experience' at the New England Hotel began when we were left waiting outside - and I don't mean at reception, I... More 

Was this review helpful? Yes 41
Waterloo, Canada
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 9, 2014

This hotel is the dirtiest place I have ever seen - absolutely filthy, so bad I took pictures because I didn't think anyone would believe me. The bathroom was disgusting, the carpets were filthy and stained even the walls were dirty. We would have turned around and left but we had paid in full for 3 days and got there... More 

Was this review helpful? Yes 5
Amarillo, Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 26, 2014

A friend booked this hotel for us and apparently didn't read any reviews. It was dirty, run down. Torn curtains, mold in the shower. Walls were dirty with I don't know what. I refused to stay here so we moved, despite a one night penalty.

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 31, 2014

First of all, when I walked into the hotel it didn't look like the pictures I had seen of it. It looked older and dirtier. Secondly - their customer service was awful! The room that they gave me and my friend had a window that wouldn't lock - it led to a shared balcony and I could walk to other... More 

Was this review helpful? Yes 2
chrissie4
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 10, 2014

One good point is the location - that's it! the top floor is claustrophobic and so cramped you can hardly manoeuvre round the bed. The nets are ragged, grey and unwashed and the curtains are dirty - you really don't want to touch them. The shower room fan is an accident waiting to happen as it is blocked with dust... More 

Was this review helpful? Yes 1
Calgary, Alberta
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 12, 2014

In London, location is everything. The New England is close to Victoria Station which is a real plus. It's also close to Wilton Rd., which has some good restaurants. I was travelling by myself and so it was ok. For a hotel that was recommended by Rick Steve's, I was disappointed. There was nowhere in the room to hang any... More 

Was this review helpful? Yes 1
Buenos Aires
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed July 6, 2014

The only good thing about this hotel is that it is near Victoria Station. The hotel was dirty: dirty rooms, stained and dirty covers and carpet. The room was small and there was no place to hang our clothes. Breakfast was standard, served only from 8 to 9, and the croissants were not fresh (probably from the previous day). The... More 

Was this review helpful? Yes 2
Swansea County, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 4, 2014

The walk and location would have been acceptable if the welcome, service, amenities and breakfast were up to basics!! Unfortunately, there are NO redeeming features. The website does not mention the breakfast is 'continental' but even this misnomer doesn't cover it. You get a cup of tea/coffee with milk and sugar to taste, toast and jam and/or cereal and milk... More 

Was this review helpful? Yes 1
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Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighborhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
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