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All 1,063 London hotels

New England Hotel

3.0 of 5 Hotel   |   20 St. George's Drive | Victoria, London SW1V 4BN, England (Victoria)
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New England Hotel
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Ranked #945 of 1,063 Hotels in London
A recent review
3 of 5 stars Reviewed July 12, 2014
Scout53 Calgary, Alberta
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200 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Amarillo, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

A friend booked this hotel for us and apparently didn't read any reviews. It was dirty, run down. Torn curtains, mold in the shower. Walls were dirty with I don't know what. I refused to stay here so we moved, despite a one night penalty.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 31, 2014

First of all, when I walked into the hotel it didn't look like the pictures I had seen of it. It looked older and dirtier. Secondly - their customer service was awful! The room that they gave me and my friend had a window that wouldn't lock - it led to a shared balcony and I could walk to other... More

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chrissie4
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 10, 2014

One good point is the location - that's it! the top floor is claustrophobic and so cramped you can hardly manoeuvre round the bed. The nets are ragged, grey and unwashed and the curtains are dirty - you really don't want to touch them. The shower room fan is an accident waiting to happen as it is blocked with dust... More

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Calgary, Alberta
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 12, 2014

In London, location is everything. The New England is close to Victoria Station which is a real plus. It's also close to Wilton Rd., which has some good restaurants. I was travelling by myself and so it was ok. For a hotel that was recommended by Rick Steve's, I was disappointed. There was nowhere in the room to hang any... More

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Buenos Aires
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed July 6, 2014

The only good thing about this hotel is that it is near Victoria Station. The hotel was dirty: dirty rooms, stained and dirty covers and carpet. The room was small and there was no place to hang our clothes. Breakfast was standard, served only from 8 to 9, and the croissants were not fresh (probably from the previous day). The... More

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Swansea County, United Kingdom
1 review
1 of 5 stars Reviewed July 4, 2014

The walk and location would have been acceptable if the welcome, service, amenities and breakfast were up to basics!! Unfortunately, there are NO redeeming features. The website does not mention the breakfast is 'continental' but even this misnomer doesn't cover it. You get a cup of tea/coffee with milk and sugar to taste, toast and jam and/or cereal and milk... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 20, 2014

I stayed at the New England Hotel in Victoria for 4 nights, and overall it was a pleasant stay. Pros: - The location. Situated just off Eccleston Square, its a 10 minute walk to Victoria station, which is pretty much central to everywhere in London. - The beds in the room are quite comfortable. - LOCATION LOCATION. Cons: - NO... More

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Tel Aviv, Israel
1 review
1 of 5 stars Reviewed May 13, 2014

n a nutshell, prefer to be homeless than staying in this hotel. We went there for two days, we left the place on the first day. The service was awful. We could not even sleep. The bad smell of insecticide, the broken bed and else. We asked for a bed for my pregnant wife and I myself had to bring... More

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Reykjavik
Contributor
13 reviews 13 reviews
2 of 5 stars Reviewed April 23, 2014

I guess we got what we paid for in a cheap hotel, neither clean nor dirty, Quite small room, too small for 3 beds... Beds were OK, clean sheets each day, service fairly amicable, everything barebones really. The breakfast was the disappointing part. We went shopping for breakfast after the first morning.

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Galway, Ireland
Top Contributor
81 reviews 81 reviews
32 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed April 13, 2014

This is a nicely located run down, dirty cheap hotel. Rooms were worn out and unmaintained but but in fairness the linen was clean. Staff were friendly enough but the breakfast was awful in every way - food, venue and ware. Would have been worth paying a few quid extra for a better hotel. Suitable for a cheap stag party... More

Was this review helpful? Yes 1
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Additional Information about New England Hotel

Address: 20 St. George's Drive | Victoria, London SW1V 4BN, England
Location: United Kingdom > England > London > Victoria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — New England Hotel 3*
Number of rooms: 25
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Also Known As:
New England London
Hotel New England
New England Hotel London

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