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All 1,065 London hotels

New England Hotel

3.0 of 5 Hotel   |   20 St. George's Drive | Victoria, London SW1V 4BN, England (Victoria)
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New England Hotel
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Ranked #964 of 1,065 Hotels in London
A recent review
3 of 5 stars Reviewed July 12, 2014
Scout53 Calgary, Alberta
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206 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Cardiff, United Kingdom
1 review
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Firstly, I'd like to ask what the 'new' in the name stands for, as there's nothing in this hotel that's any newer than about 1996. There was even a phone book in our room dating back from 2006. Our 'experience' at the New England Hotel began when we were left waiting outside - and I don't mean at reception, I... More 

Was this review helpful? Yes 15
Waterloo, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 9, 2014

This hotel is the dirtiest place I have ever seen - absolutely filthy, so bad I took pictures because I didn't think anyone would believe me. The bathroom was disgusting, the carpets were filthy and stained even the walls were dirty. We would have turned around and left but we had paid in full for 3 days and got there... More 

Was this review helpful? Yes 1
Amarillo, Texas
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 26, 2014

A friend booked this hotel for us and apparently didn't read any reviews. It was dirty, run down. Torn curtains, mold in the shower. Walls were dirty with I don't know what. I refused to stay here so we moved, despite a one night penalty.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 31, 2014

First of all, when I walked into the hotel it didn't look like the pictures I had seen of it. It looked older and dirtier. Secondly - their customer service was awful! The room that they gave me and my friend had a window that wouldn't lock - it led to a shared balcony and I could walk to other... More 

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3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 10, 2014

One good point is the location - that's it! the top floor is claustrophobic and so cramped you can hardly manoeuvre round the bed. The nets are ragged, grey and unwashed and the curtains are dirty - you really don't want to touch them. The shower room fan is an accident waiting to happen as it is blocked with dust... More 

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Calgary, Alberta
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 12, 2014

In London, location is everything. The New England is close to Victoria Station which is a real plus. It's also close to Wilton Rd., which has some good restaurants. I was travelling by myself and so it was ok. For a hotel that was recommended by Rick Steve's, I was disappointed. There was nowhere in the room to hang any... More 

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Buenos Aires
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed July 6, 2014

The only good thing about this hotel is that it is near Victoria Station. The hotel was dirty: dirty rooms, stained and dirty covers and carpet. The room was small and there was no place to hang our clothes. Breakfast was standard, served only from 8 to 9, and the croissants were not fresh (probably from the previous day). The... More 

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Swansea County, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 4, 2014

The walk and location would have been acceptable if the welcome, service, amenities and breakfast were up to basics!! Unfortunately, there are NO redeeming features. The website does not mention the breakfast is 'continental' but even this misnomer doesn't cover it. You get a cup of tea/coffee with milk and sugar to taste, toast and jam and/or cereal and milk... More 

Was this review helpful? Yes 1
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 20, 2014

I stayed at the New England Hotel in Victoria for 4 nights, and overall it was a pleasant stay. Pros: - The location. Situated just off Eccleston Square, its a 10 minute walk to Victoria station, which is pretty much central to everywhere in London. - The beds in the room are quite comfortable. - LOCATION LOCATION. Cons: - NO... More 

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Tel Aviv, Israel
1 review
1 of 5 stars Reviewed May 13, 2014

n a nutshell, prefer to be homeless than staying in this hotel. We went there for two days, we left the place on the first day. The service was awful. We could not even sleep. The bad smell of insecticide, the broken bed and else. We asked for a bed for my pregnant wife and I myself had to bring... More 

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Additional Information about New England Hotel

Address: 20 St. George's Drive | Victoria, London SW1V 4BN, England
Location: United Kingdom > England > London > Victoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — New England Hotel 3*
Number of rooms: 25
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Also Known As:
New England London
Hotel New England
New England Hotel London

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Time spent in Pimlico is a slower-paced affair than most other Central London neighborhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.