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New England Hotel

20 St. George's Drive | Victoria, London SW1V 4BN, England
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225 Reviews from our TripAdvisor Community

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Traveler rating
    29
    53
    46
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    49
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (225)
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    (46)
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    (98)
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    (54)
  • Dec-Feb only
    (27)
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Miami, Florida, USA
Level Contributor
157 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed June 25, 2015

The title summed some of the important points. Let me add: It is convenient to Victoria station, which is easy to train to from Gatwick. And many bus tours have stops at Victoria. It's close to a couple of theaters, local shops, low key pubs/ cafes. The staff was friendly. You'll pay for internet usage 1£ for 2 hrs. Walk... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 1, 2015

The hotel, our bedroom and shower room need upgraded (carpets not in great condition, frayed and dirty net curtains, dirty windows) and the rooms are VERY close together. However, for a comfy bed for the night and London base, it was actually quite good! £187 for 2 nights in a twin room; bed sheets and covers were changed, clean and... More 

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County Cork, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 23, 2015

i stayed here for 1 week the staff were very friendly and the food was nice. but the cleanness of this place was unacceptable and would advise the hotel to start taking proper care of the place also the noise from outside at night was very loud and disturbing...

Was this review helpful? Yes 1

Travelers are raving about these London hotels

Jerez De La Frontera, Spain
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 23, 2014

Of course when you are travelling to London, there is so much to do and you do not care a lot about the hotel where you stay, however I must say that this hotel is very bad and does not worth anything. The room size is not a problem for me, but the room was dirty, very old with dirty... More 

Was this review helpful? Yes 5
Cardiff, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed November 19, 2014

Firstly, I'd like to ask what the 'new' in the name stands for, as there's nothing in this hotel that's any newer than about 1996. There was even a phone book in our room dating back from 2006. Our 'experience' at the New England Hotel began when we were left waiting outside - and I don't mean at reception, I... More 

Was this review helpful? Yes 43
Waterloo, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed November 9, 2014

This hotel is the dirtiest place I have ever seen - absolutely filthy, so bad I took pictures because I didn't think anyone would believe me. The bathroom was disgusting, the carpets were filthy and stained even the walls were dirty. We would have turned around and left but we had paid in full for 3 days and got there... More 

Was this review helpful? Yes 5
Amarillo, Texas
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed September 26, 2014

A friend booked this hotel for us and apparently didn't read any reviews. It was dirty, run down. Torn curtains, mold in the shower. Walls were dirty with I don't know what. I refused to stay here so we moved, despite a one night penalty.

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 31, 2014

First of all, when I walked into the hotel it didn't look like the pictures I had seen of it. It looked older and dirtier. Secondly - their customer service was awful! The room that they gave me and my friend had a window that wouldn't lock - it led to a shared balcony and I could walk to other... More 

Was this review helpful? Yes 2
chrissie4
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 10, 2014

One good point is the location - that's it! the top floor is claustrophobic and so cramped you can hardly manoeuvre round the bed. The nets are ragged, grey and unwashed and the curtains are dirty - you really don't want to touch them. The shower room fan is an accident waiting to happen as it is blocked with dust... More 

Was this review helpful? Yes 1
Calgary, Alberta
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 12, 2014

In London, location is everything. The New England is close to Victoria Station which is a real plus. It's also close to Wilton Rd., which has some good restaurants. I was travelling by myself and so it was ok. For a hotel that was recommended by Rick Steve's, I was disappointed. There was nowhere in the room to hang any... More 

Was this review helpful? Yes 1
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Staying in Pimlico

Neighborhood Profile
Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighborhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
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