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All 1,073 London hotels

Kensington Rooms

3.0 of 5 Hotel   |   131 - 137 Cromwell Road | Courtfield Gardens, London SW7 4DU, England (Earls Court)
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Kensington Rooms
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Ranked #925 of 1,073 hotels in London
  • Reviews (462)
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462 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Aberdeen, United Kingdom
15 reviews 15 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

We had a room booked at the hotel months in advance. Without so much as an email beforehand - arrived at the hotel to be told there was a "plumbing issue" and we would get a free taxi to their sister hotel. From bad to worse when we had been given the wrong address and wrong place marked on a... More

Was this review helpful? Yes 1
North Perth, Australia
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

We where transferred to the Kensington Rooms from another Hotel in their group, firstly even though we had heard them say they had a room we arrived to find they knew nothing about it. We where finally given a room of sorts it was dirty smelly the curtains where hanging down, we had no hot water the sink was blocked... More

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Saint Albans, Missouri
1 review
1 of 5 stars Reviewed 2 weeks ago

We were promised beds for 4. One of the beds for two was a sofa bed that was very narrow. Thank goodness we had kids sleeping there. The TV in the room, which was extremely small, did not work at all and the management did not get up there to fix it. There was no air conditioning, only an oscillating... More

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Columbus, Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We arrived early to check in and the staff at the front desk was great about allowing us to check in early. However, we got to our room expecting to see a match to the picture and description of a standard double as shown on their website. What we got was a room matching the picture and description of a... More

Was this review helpful? Yes 4
Philadelphia, Pennsylvania
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Traveling with family of 4, booked two rooms. Very tiny with minimal walking space around the bed(s), but that was expected. What wasn't expected was no air conditioning. Kids' room had a window, which helped at night; parents' room was interior with no window at all -- they provided a fan but that wasn't great. Parents' room shower would collect... More

Was this review helpful? Yes 3
Luxembourg City, Luxembourg
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First off the rooms's tiny and the bathroom even tinier. The Windows seemed to be closed but from the noise we heard, they weren't closed a 100%! The mattress is not comfortable at all, furthermore not all the lights in the room were working. My friend and I managed to ignore most of it but after we came home at... More

Was this review helpful? Yes 3
Birmingham, United Kingdom
19 reviews 19 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 19, 2014

Stopped here on business and was a little worried as I booked the hotel before reading any reviews. But on arrival I was pleasantly surprised. The room was a little small but that was not an issue and it was very clean. It was a little noisy at night due to the main road but that was not an issue.... More

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Edinburgh, United Kingdom
17 reviews 17 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 19, 2014

This was a truly awful experience, and I say that as someone who travels to, and stays in, London many times each year. I had to wait over an hour to check in at the hotel, despite having a verified booking. The desk staff seemed to have no idea how to locate bookings, how to prioritise their work, or about... More

Was this review helpful? Yes 2
Budapest, Hungary
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 18, 2014

Robert Keczeli They wanted to force us to accept a significantly lower category room than booked, confirmed and – in an unusual way – pre-paid at check-in. The settlement of the problem, to put it mildly, was not so easy and took more than one day. A very unfriendly, negative behavior male receptionoist, firstly taking us idiot, gave a same... More

Was this review helpful? Yes 2
Franklin, Tennessee
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 9, 2014

Slow front desk. Dirty hotel. Stained carpet and dirty walls led me to my room. Room: Carpet dirty not vacuumed. Bed not made properly with mattress side entirely visible no under sheet! Bed 2 hairs in it. Bedhead... ran my fingers across and had a huge clump of dust on them by the time I was halfway across. Shower filthy... More

Was this review helpful? Yes 3
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Additional Information about Kensington Rooms

Address: 131 - 137 Cromwell Road | Courtfield Gardens, London SW7 4DU, England
Location: United Kingdom > England > London > Earls Court
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kensington Rooms 3*
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Also Known As:
Kensington Rooms Hotel London
Kensington Rooms London, England

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Bar / Lounge Business Center with Internet Access Restaurant Room Service Wheelchair access
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Official Description (provided by the hotel)
Four beautifully restored Victorian town houses, combines contemporary decor with original period features; Kensington District. ... more   less 
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