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Kensington Rooms

131 - 137 Cromwell Road | Courtfield Gardens, London SW7 4DU, England
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1 room 1 guest
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552 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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UK
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife and I arrived at the Kensington Rooms at short notice having declined to stay in accommodation previously booked (see review on Aquarius, Earls Court). The staff were very kind and helpful, the room, although on the small side as might be expected for a low budget in central London, was clean and comfortable and the breakfast was good.

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1 review
2 of 5 stars Reviewed 4 days ago NEW

My Girlfriend and I stayed here Saturday 22nd Aug '15. On arrival the hotel looks clean and modern. We had our keys early, which helped as we dropped our bags and went and did the usual London thing. The staff were incredibly helpful and I can't fault them at all. On entering the room we felt a little short changed.... More 

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Travelers are raving about these London hotels

Somerset, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

On first impressions it looked very smart. Our family room was clean, spacious and it is a convenient location for exploring the city. However the wi-fi was awful (if you were lucky enough to be able to log in) and many of the fixtures and fittings were in a poor state. The biggest let down was breakfast. Not much choice,... More 

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cairns
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

False and misleading photos and website. False advertising. Needs to be taken off as a recommended place to stay. Broken window couldn't shut, so noise and wind and sun dreadful. broken old $10 timber blinds couldn't shut. Kettle cord didn't reach so had to place on floor and raise with books. Water took 15 min to get hot. Plastic spoon... More 

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Brisbane, Australia
Level Contributor
1 review
1 of 5 stars Reviewed 1 week ago

The room they offered was no bigger then a CAT BOX. could not set suitcases down had to put on the bed to open. The bed was against the wall and the space between it and the other wall was about 80cm. The bathroom was pitiful. The sheets on the bed were dirty. The walls in the cat box were... More 

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Level Contributor
56 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 1 week ago

✅ location is good ✅ basically it's a room in a converted house ✅ depressing ✅ no wifi ✅ staff are not helpful ✅ room is cheap ✅ room size is small ✅ expensive for what you get ✅ bed is old ✅ furniture is old and used ✅ room color is depressing ✅ to be very honest a complete... More 

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Derby, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On check in everything appeared to be fine. The area around the reception desk looked nice and professional. We left the reception and got into the lift and selected our floor. The ride was full of creaking and hoping that the lift didn't break down as the lift was very small with hardly any room to move with two people... More 

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Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights and it was really good. The staff (Kazim and Kiko were very helpful and welcoming. Our room was clean and the beds were comfortable. Also our hotel wasn't far from Harrods and other attractions.Definitely recommend this hotel to anyone and everyone.

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Guest S, Manager at Kensington Rooms, responded to this review

Dear Guest, Thank you so much for your extremely kind comments and for appreciating our service, cleanliness and location. We are happy that you have found our Front Office staff so helpful and professional and we will share your feedback with all our staff. We do hope to see you again in the near future. Thank you. Kind Regards. The... More 

Inverurie, United Kingdom
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I felt like the boy in the cupboard under the stairs. I stayed here for work and it was not the best experience, the windows are paper thin so the noise is awful so didn't get a great deal of sleep. The beds aren't at all comfortable. The service wasn't the best, apparently I was told that the man at... More 

Was this review helpful? Yes 1
Guest S, Manager at Kensington Rooms, responded to this review

Dear Guest, Thank you for your comments. We were sorry to hear your stay did not live up to your expectations. Please kindly note that our hotel offers a selection of room types. We understand that guests might have different needs and we strive to accommodate all of them by either offering a choice of rooms of the same category... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Decor in need of work, bathroom very poor. Because of the rubbish quality of the mattress I'm now suffering from lower back pain. As for the noise from the roads -shocking! What a nightmare my short stay was - never again.

Was this review helpful? Yes
Guest S, Manager at Kensington Rooms, responded to this review

Dear Guest, Thank you for your feedback and giving us three stars on cleanliness and customer service. We are sorry that you did not enjoy other aspects of your stay. In terms of noise, please kindly note that our hotel is offering a selection of rooms and we do have a large number of rooms facing the backyard which are... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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