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Kensington West Hotel

2.5 of 5 25 Matheson Road,, London W14 8SN, England (Formerly Aston Court Hotel)
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Kensington West Hotel
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Kensington West Hotel
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285 reviews from our community

Traveler rating
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    85
    31
    48
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cardiff, United Kingdom
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed yesterday NEW

We stayed at this hotel on Sat 24th January and was given a twin room ( number 8) ? It was so small we could not move around the room at the same time. The toilet come shower was the same size as a plane toilet with a shower! The floor was soaking when you showered and you had to... More 

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Auckland
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I chose this hotel as it was close to a venue I was attending for a concert. It was easy to find coming by train from London Heathrow. The room was very small (only booked a single) but had everything I needed for my 1 night stay. Clean bedding and tea & coffee making facilities. Reception staff were pleasant. Carpet... More 

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Ottawa, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided to stay at this hotel 4 nights to visit London. First, if you compare to many hotel in London, it's clean. The room is very small and convenient. The bathroom is clean and small too. But this is the case for many budget hotels in London. When you come from Heathrow, you can take the Picadilly Line from... More 

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Cardiff, Wales, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

I had few expectations of the hotel prior to arrival as I had stayed in a few budget hotels in the area and needless to say that they were far from satisfactory! But as we were visiting olympia for the show it was a convenient place to get our heads down. On arrival we were greeted in a friendly manner... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 21, 2014 via mobile

Currently removing ourselves from this hotel after being terrorised by vermin in our hotel room. No help or sympathy was provided by the hotel and our request for a refund was refused. It's safe to say we are never coming back.

Was this review helpful? Yes 1
Boston, Massachusetts
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 25, 2014

Visited London booking at short notice from the USA for my father's funeral. Booked a 3 star hotel on Priceline. This hotel was revealed, it is not a 3 star hotel. The sign on the exterior states Bed and Breakfast.-there is no breakfast. Other search engines gave the hotel 2 or 2.5 stars. The hotel defines itself as budget hotel.... More 

Was this review helpful? Yes 5
Leeds, UK
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 12, 2014 via mobile

I stayed for two nights at £153 per night. Please note this hotel does not provide breakfast - I found this fact interesting since it had a very large illuminated sign outside which says'Bed and Breakfast'. My room (32) had no effective curtain or blind, just a roller blind that was more like a net curtain - did not block... More 

Was this review helpful? Yes 3
Cheltenham, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 17, 2014

We booked a double room one week before our 2 night visit. As we paid less than 70 per night I was not expecting much of the room, however we were pleasantly surprised! The room had everything we needed with tea and coffee/TV and wifi for one device. Only thing maybe to mention was the bed was very hard but... More 

Was this review helpful? Yes 2
Midlands
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 30, 2014

I had a single room behind reception (layout was as the traveller photo with bunk beds, but with a half wall as your headboard & shelf, and bathroom is on the right behind the TV), which was a bit noisy as stairs were behind it, and it looked onto the road at the side of the hotel, but I managed... More 

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KenWestChisRooms, Guest Relations Manager at Kensington West Hotel, responded to this review

Thanks for a wonderful review highlighting our hotel and its service. All our Bunk Twin rooms that accommodated 1/2 pax have now been replaced with a standard single bed sleeping 1 guests. This was a management decision to ensure our guests get a comfortable night sleep. We are glad to hear that you had a comfortable nights sleep at the... More 

Halifax, United Kingdom
1 review
4 of 5 stars Reviewed August 4, 2014

I was a young solo traveller and I often worry about staying in hotels alone however Kensington West was very safe and secure! I felt very comfortable staying in this hotel and I would definitely stay again in the future. The staff are very friendly, too! The only down sides to the hotel is that there is no breakfast service,... More 

Was this review helpful? Yes
KenWestChisRooms, Guest Relations Manager at Kensington West Hotel, responded to this review

Thanks for a kind and detailed review. Your nice and peaceful stay makes us happy. We are glad you found us comfortable, clean and safe. We enjoyed serving you and appreciate your generous remarks to motivate us. Unfortunately we do not have AC in our rooms and thus this is not advertised. We do keep some fans that we can... More 

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Additional Information about Kensington West Hotel

Address: 25 Matheson Road,, London W14 8SN, England (Formerly Aston Court Hotel)
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Kensington West Hotel 2.5*
Number of rooms: 40
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Also Known As:
Hotel Kensington West
Kensington West London
Kensington West Hotel London, England

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