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Best Western Burns Hotel

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18-26 Barkston Gardens | Kensington, London SW5 0EN, England
Best prices for: 1 room 1 guest
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Best Western Burns Hotel
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Best Western Burns Hotel
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817 reviews from our community

Traveler rating
    110
    384
    214
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    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Best Western Burns Hotel
See the most recent reviews
Great Yarmouth
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Great value for the area. Really close to the tube and convenient for central London. Staff were really friendly and the room was lovely and clean. Nice and quiet at night as well. The breakfast was a little lacking of choice for a Best Western (no hash browns in full english, No sweet pastries on the continental). Also not much... More 

Was this review helpful? Yes 1
Connie F, General Manager at Best Western Burns Hotel, responded to this review

Dear Beach1455, Thank you for taking the time to review Burns Hotel. It's great to see you enjoyed your stay with us and thank you for your kind words about your stay and about our staff especially. Apologise for the breakfast was bit lacking of choices, we will make sure to add more verities in future. Kind Regards Connie F More 

Leeds, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for a couple of nights for my birthday. It was pleasant enough rooms are very small and the bed was tiny. I am not a tall person by any means and my feet dangled off the end of the bed, my husband even managed to fall out of bed one night!! The hotel is very convenient for... More 

Was this review helpful? Yes
Connie F, General Manager at Best Western Burns Hotel, responded to this review

Dear bexter_361, Thank you for your review for Burns Hotel. It's great to see that you were overall happy with room and the location of the hotel, which is very suitable for getting into the heart of London. I'm glad you were happy with everything apart from the bed was small. This will be addressed in the near future so... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel is old, cracking noise from the wooden floor when people passed by the room, room are so small, the bathroom door can't even fully open. Wifi connection very bad. Only positive thing is the location.

Was this review helpful? Yes 2
Contributor
16 reviews 16 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for our wedding anniversary and it was a very pleasant hotel. Staff friendly and helpful, clean and convenient for Earls Court tube (2 mins walk, but not too noisy). The only slight let down was breakfast; not self-service and not much for vegetarians (tomato, beans, egg and vegetable sausages) where other BW hotels have... More 

Was this review helpful? Yes
Connie F, General Manager at Best Western Burns Hotel, responded to this review

Dear IceGemzB, Thank you for taking the time to review Burns Hotel. It's great to see you enjoyed your stay with us and thank you for your kind words about your stay and about our staff especially. Apologise for the breakfast was bit lacking of choices, we will make sure to add more verities in future. Hope to see you... More 

York, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 21, 2015

Affordable comfortable hotel within 5 minutes walk of Earl's Court station. Good bar meals at sensible prices (for London). Good service, welcome and reasonable breakfast. Very convenient to shops, pubs and restaurants around Earl's Court.

Was this review helpful? Yes 1
Connie F, General Manager at Best Western Burns Hotel, responded to this review

Dear JohnMP9967JP, I'm glad that you were happy with your stay and that everything that you needed was provided for. It's great the location was to your liking as the station was only a short walk away as well as being surrounded by restaurants is also a nice plus to being in our area. Hope to see you again soon.... More 

Horsham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 20, 2015

This Hotel is situated just a few minutes walk from Earls Court tube station which has easy and fast access into the centre which was ideal for this trip as it was just two ladies travelling. We arrived before lunchtime and intended to just drop our bags but were told that our room was ready, which was a a welcome... More 

Was this review helpful? Yes 1
Connie F, General Manager at Best Western Burns Hotel, responded to this review

Dear Lillyp22, Thank you for writing a review for Burns Hotel. Thank you for your kind words about your stay with us. I am happy you were pleased with your stay. It's great you mentioned our location that make your stay better and more enjoyable. It's good that everything was clean and that you were happy with the room and... More 

Wigan, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 19, 2015

We got a great deal on this hotel for an overnight stay. It's in a great location close to earls court road tube station. Lots of places to eat nearby yet in a quiet street. We had a room in the basement as we could check into it straight away at 11.00am. Staff were very friendly, the bed was comfortable... More 

Was this review helpful? Yes
Connie F, General Manager at Best Western Burns Hotel, responded to this review

Dear janette t, I'm glad that you were enjoyed your stay with us. It's great the location was to your liking as the station was only a short walk away as well as being surrounded by restaurants is also a nice plus to being in our area. Sorry to hear that the WIFI didn’t work well, if you approach our... More 

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South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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