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Best Western Burns Hotel

3.0 of 5
18-26 Barkston Gardens | Kensington, London SW5 0EN, England
Hotel amenities
Best Western Burns Hotel
Ranked #533 of 1,071 hotels in London
3.5 of 5 stars 353 Reviews
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353 reviews from our community

What travelers say about this hotel
  • Court tube station(11)
  • Great location(8)
  • Very nice(6)
  • Full english(5)
  • Good value(4)
  • Continental breakfast(3)
  • Rooms are small(3)
  • Helpful and friendly(3)
Traveler rating
    42
    152
    96
    40
    23
Only show reviews for Family (40) | Couples (93) | Business (50)
Date Rating
Denver, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 26, 2012

Maybe it was the false fire alarm at 4am. Maybe it was the heat in the room that couldn't be adjusted. Maybe it was the lack of connectivity. Maybe it was the attitude of the staff. Definitely, it was a combination of all of these. We will be traveling to London fairly frequently, and with the good location and price... More

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See 2 more reviews by infowebb for London
San Antonio, Texas
Senior Contributor
30 reviews 30 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 18, 2012
2
people found this review helpful

We stayed three nights at the Burns Hotel. It is in a great location - about a half block from the Earls Court Road where there are numerous restaurants, groceries, pharmacies, etc. Very nice neighborhood! We loved just walking around. You feel safe at all times walking from the main street to the hotel. Lots of foot traffic. We did... More

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See 2 more reviews by CowtownNancy for London
Poole Dorset
Senior Contributor
46 reviews 46 reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 18, 2012
1
person found this review helpful

Spent one night had a lovely room with a huge comfortable bed. Everything was very clean and all the staff very pleasant and helpful. Breakfast was good served promptly with plenty of choice and the Full English was freshly prepared and nice and hot. Good choice of continental, only problem was they could have done with a bigger toaster as... More

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See 5 more reviews by flash082 for London
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 5, 2012 via mobile
2
people found this review helpful

The hotel was average with the following positive points, good breakfast, helpful staff, large spacious room and comfortable bed. Negatives, included, no room cleaned whilst there for 2 nights, window was not secure, no bath.

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Cambridge, Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 3, 2012
1
person found this review helpful

We were given two nights in a twin-bedded room at this hotel by our airline as a bonus for booking a transatlantic trip. The hotel is a typical amalgamation of townhouses facing a garden square, meaning that the rooms vary in size and accessibility. Ours was small but serviceable, and looked out onto the backs of townhouses on the adjacent... More

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Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 1, 2012
1
person found this review helpful

Clean and reasonable value - When booking ensure that your room is not located near the lift as the noise is loud and continues all throughout the night. Breakfast was average - although next time I would be tempted to skip breakfast at the hotel and instead find a nice cafe around Earl's Court tube.

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Aurora
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 28, 2012
1
person found this review helpful

After contacting the hotel from the USA a while back asking for a room with a nice view, was surprised when we arrived at the hotel, instead got a room on the ground floor looking at a brick wall. Room was clean, although could not turn the heat down in the evening for cooler sleeping. In addition, it took 24... More

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1 of 5 stars Reviewed April 26, 2012

This hotel was booked by our firm's travel agent, so mercifully, I was spared having to pay for this myself, especially as they charge a rate of approximately GBP160 / night. I stayed here on business for two nights in April 2012. Room was small and dirty - piles of dust in the corner, mould developing on walls. The bathrooms... More

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York, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 25, 2012

I was staying here for business and was placed at he hotel by our internal travel agent, I would have moved if I had to pay for it myself. The welcome by the reception team was below average and slow, it took 3 people to attend to 2 guests checking in. The rooms are very small for a rack rate... More

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Newcastle upon Tyne, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 24, 2012

Staying here was a throwback to the bad old days of London hotels: unfriendly check in, ancient lift, unpleasant odour on entering the room, a broken ironing board which was only usable if you kept one foot on its leg to stop it falling over, browny beige emulsioned anaglypta clad walls, thin walls so you could hear all that was... More

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See 12 more reviews by JMacToon for London

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Additional Information about Best Western Burns Hotel

  • Best Western London
  • London Best Western
Address: 18-26 Barkston Gardens | Kensington, London SW5 0EN, England
Price Range: PLN: $$

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Best Western Burns Hotel
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