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All 1,071 London hotels

The Gainsborough Hotel

4.0 of 5 Hotel   |   7 - 11 Queensberry Place | South Kensington, London SW7 2DL, England (Knightsbridge / South Kensington)
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The Gainsborough Hotel
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32%
Ranked #796 of 1,071 hotels in London
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253 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Paphos, Cyprus
Top Contributor
53 reviews 53 reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

For the first time ever, I booked a secret hotel via Expedia. They lied. I will never book a secret hotel again from any company. It will be a very long time before I book anything through Expedia. The promise was a four-star hotel in South Kensington at a 40% discount. I booked for three nights. The price was £133... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

High points on location, but the rest is a disaster and certainly not a 4 star hotel. I booked a deluxe double and was given a "suite" in the basement - could not open the only window and I really wouldn`t open it as it overlooked dusty space where the maintenance team stores unused boards. The room was clearly dated... More

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Poole, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 3, 2014

Great location for South Kensington. Short walk to museums and RCM. Attractive building and dining room. I like the established, traditional feel. The bedding really needs updating, new pillows and duvets in all rooms instead of blankets (and mattress covers instead of blankets!). As a woman travelling on my own I felt very safe, friendly staff, good value and I... More

Was this review helpful? Yes 1
York
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 20, 2014

£88.00 without breakfast. Ok, its not a huge amount of money for central London. But its enough to expect something decent when Travelodges and the like come in at a similar price, and offer comfort and space. This hotel, while looking smart from the outside, is flogging rooms through LateRooms that fall way below acceptable in 2014. Ours was tiny,... More

Was this review helpful? Yes 1
Sheffield, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 9, 2014

Stayed for 2 nights and chosen for closeness to Royal Albert Hall in view of tube strikes and concert tickets. Booked deluxe twin but on arrival got key for a double. Rang reception and complained to be answered by "you must have booked that". However it was sorted very quickly. Decor seems somewhat dated and furniture worn. Bathroom needs updating... More

Was this review helpful? Yes 1
Eastsound, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 31, 2014

Great location. No question, it's convenient and there are lots of great restaurants right there, and an Underground station a block away. The hotel was not well maintained, the air conditioners were very scary & got very hot, beds were not comfortable, linens were sketchy and not necessarily clean, plumbing was not reliable. Breakfast buffet was adequate but no more.... More

Was this review helpful? Yes 1
Preston, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 20, 2014

I can honestly say, I cant see any faults with this hotel, reading the reviews I was hesitant but I have NO regrets, lovely family and couples hotel! I stayed in on of the better rooms, with 3 other couples, we had rooms , 112, 114 214 and 107! this rooms were lovely, mine had a 4 poster bed and... More

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed December 29, 2013 via mobile

I recently paid an atronomical price for two nights in a (so called) deluxe suite. I am a man of quite high standards and expect the highest of ettiquette from staff in a four star hotel and based in South Kensington. However i received none of these I could go on forever with issues with this hotel and room. Its... More

Was this review helpful? Yes 2
Ipswich, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 29, 2013

I stayed one night at Gainsborough and was pretty good stay. The room was clean and it seemed freshly refurbished , new TV and comfortable bed. Upon check in the receptionist offered me a complimentary cup of tea , a rare gesture from hotels I've been. Great location and fare price for what you get. However I'd say was nice... More

Was this review helpful? Yes 3
Worthing, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 27, 2013

Good location for tube travel and main line Victoria. After reading the reviews was not sure what to expect. Agree it is a little dated but it met all our requirements which was a base for spending time getting around London. Booked a room for 3 and was a nice size, clean with decent size en suite, tv, tea making... More

Was this review helpful? Yes 2

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Additional Information about The Gainsborough Hotel

Also Known As:
Gainsborough Hotel London
Gainsborough Hotel
The Gainsborough Hotel London, England
Address: 7 - 11 Queensberry Place | South Kensington, London SW7 2DL, England
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Amenities:
Bar / Lounge Free Breakfast Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#332 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Gainsborough Hotel 4*
Official Description (provided by the hotel):
Imagine an English country home magically whisked to the most exclusive London borough, and you have The Gainsborough. Named after the celebrated artist, The Gainsborough combines the attractive style of bygone days with an easy informality. To stay here is to enjoy London of fashionable South Kensington, Harrods, the restaurants and antique markets, pubs and delightful backwaters of Chelsea and Knightsbridge. You are at the heart of the capital's culture too with great museums - Science, Natural History, the Victoria & Albert - nearby; and for music lovers, the glorious Royal Albert Hall is just minutes away. The well-stocked lounge bar is the spot for a leisurely drink or a snack from the light menu. With 24-hour room service, butlers on immediate call and a reception ever ready to meet your needs, nothing is too much for our attentive staff. ... more   less 
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