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All 1,063 London hotels

The Gainsborough Hotel

4.0 of 5 Hotel   |   7 - 11 Queensberry Place | South Kensington, London SW7 2DL, England (Knightsbridge / South Kensington)
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The Gainsborough Hotel
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Ranked #914 of 1,063 Hotels in London
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247 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Lichfield, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

not a bad hotel price, rooms a bit small and dated, room we stayed in was very small,but still good night sleep, very quiet. staff OK and helpful.nice breakfast and attentive staff.less than five mins from tube.

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Newtownards, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I had only one night thank god - the room was so poorly appointed, dirty and the unhelpful staff just added to the experience. The bathroom had broken tiles fixed with silicon - the bed was hard and the carpets, on the stairwell it looked like a sick stain had been wiped - the walls were marked - in all... More

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Bath, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at this hotel last Saturday night (13/9/14). I had to leave very early in the morning for a business trip to the USA, and my wife got up later to go down to breakfast, She was completely ignored by the staff, and didn't even get a cup of coffee. She was too embarrassed to ask... More

Was this review helpful? Yes 2
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 11, 2014

My 19 and 17 yr old daughters and I had pre- paid our travel agent in Australia to book this hotel for us. We were going to spend 4 nights there. It was the 3rd week of January 2013 - it was cold. The reception area looks lovely and quaint. Receptionist was efficient. I can't remember what we paid, but... More

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 25, 2014

Everything was really bad, from the beginning, they give you rooms you didnt pay for, i stay for four nights and change rooms every day. decoration bad, cleaning bad, service bad. Breakfast basic, and they didnt care about any complains

Was this review helpful? Yes 1
Buenos Aires, Argentina
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 22, 2014

4 Stars? no way. We booked a double and a twin for my wife and son & daughter. They wanted to give us 2 doubles ( my kids are 30 and 28 ) They said that the fault was our travel agent. We had a prepaid voucher. The first day they sent us to the basement where the rooms don't... More

Was this review helpful? Yes 4
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 14, 2014

Honestly, I can't write much positive about my 10 hours in room 305. Finding the room is hard, no signs, through a fire door. The air con is louder than a very loud thing. The shower you have to squeeze into. The bed I felt sloped to the left, my legs fell out. It's a hotel of the 1980's unfortunately... More

Was this review helpful? Yes 3
Mudgee, Australia
Top Contributor
64 reviews 64 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 11, 2014

This was a lovely old world charm hotel which was in need of a bit of a face-lift. It was just starting to show its age. Unfortunately, some staff members did not reach the standard that was expected of a better quality hotel. We were greeted with a lovely, competent receptionist, but she was doing the effort on her own.

Was this review helpful? Yes 1
Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 7, 2014

We booked this hotel through hotwire so we did not know what we were getting into. We were very disappointed. What was described as a 3 star hotel can only truly be described as shabby and in need of updating. I'm sure this was once a lovely hotel but now all of the furnishing and décor just look well worn.... More

Was this review helpful? Yes 1
miami
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 10, 2014

the lobby was nice European setting with queen pics, they did offer us water with one ice cube but then again its Europe. some of the staff was helpful and showed us how to get to the hop on hop off bus which is near by. rooms were terrible, our door had a big gap on bottom you could hear... More

Was this review helpful? Yes 1
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Additional Information about The Gainsborough Hotel

Address: 7 - 11 Queensberry Place | South Kensington, London SW7 2DL, England
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Gainsborough Hotel 4*
Number of rooms: 49
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Also Known As:
Gainsborough Hotel London
The Gainsborough Hotel London, England

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