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| Title | Source |
|---|---|
| “Radisson Edwardian Vanderbilt Hotel” | Wcities.com |
| Title | Source |
|---|---|
| “Radisson Edwardian Vanderbilt Hotel” | Expedia.com |
| “The Radisson Edwardian...” | VirtualTourist.com |
| “The Vanderbilt Motel was my...” | VirtualTourist.com |
| “Radisson Edwardian Vanderbilt” | VirtualTourist.com |
A professional welcome on arrival and a call to my room once I had settled in to make sure everything was fine. The breakfast room manager Cecille had a most welcoming style and made everyone at ease. The room was good with all facilities you would expect and on my last day I was able to leave luggage securely back... more
Dear Reviewer, Thank you very much for choosing to stay with us at the Radisson Edwardian Vanderbilt hotel on your most recent trip to London. I am very pleased to read that you enjoyed your stay with us. I will definitely pass your kind comments on to my staff who are very passionate about customer service, especially Cecille. I am...
Stayed at the Vanderbilt 2 days ago, was allocated room 301, overall a good in a very good location, the underground is only 4 minnutes away, the service offered by the staff was great. more
Dear Reviewer, Thank you very much for taking the time out to leave such kind comments about your most recent stay with us at the Radisson Edwardian Vanderbilt hotel. We truly appreciate your feedback and I will definitely pass your kind comments on to my staff who are very passionate about customer service. Regards, Barbara Frigiolini
We have just got back from 3 nights stay at this hotel. We booked through asda as a secret hotel. Was a bargin. Room was on ground floor (24) good size double, clean and quiet over looking the street.Breakfast was good.Staff all nice and friendley. After reading some of the negative reviews on here was a little worried but worried... more
Dear Reviewer, Thank you very much for your kind comments about your experience during your stay with us at the Radisson Edwardian Vanderbilt hotel. We hugely appreciate your feedback. I am very pleased that you enjoyed your stay with us and you were very satisfied with the room you were allocated. We are indeed very lucky with the location of...
We'd booked a 2 twin bed room, as the double would be too small for us. I'd asked reservatins if they could try for an upgrade, and she assured me thye'd try when we arrived. Well, that first nihgt, the front desk person said they couldn't upgrade a 2 twin room. ??? Hmmmok. Well, I tried again the next morning,... more
Dear Reviewer, Thank you very much for taking the time out to leave a review on this website about your recent stay with us at the Radisson Edwardian Vanderbilt hotel. We hugely appreciate you as a customer. Your comments are very important to us and are used as a method to consistently improve upon our products and services. I am...
I got a night at this hotel at the last minute for cheap - the location is brilliant, just a minutes walk from Gloucester Road tube station and the entrance is very grand. The service at reception was OK, but I had trouble using the lift which seemed ancient and my room was teeny-tiny - the bed was only a... more
Dear Reviewer, Thank you for choosing to stay with us at the Radisson Edwardian Vanderbilt hotel on your last visit to London. Thank you for also taking the time out to highlight the convenient location of our hotel, with the underground, many great shops, attractions and restaurants with walking distance. I am however very disappointed to read of your dissatisfaction...
I am writing to complain off a disgusting and unacceptable practice being carried out in one of your hotels, the Vanderbilt in Cromwell Road. We stayed there for two nights 25th and 26th of August at breakfast on morning one I was a little suspicious that the seal of the yoghurt had been tampered with but ate same. On morning... more
Dear Reviewer, Thank you for taking the time to leave your comments on this web site regarding your recent stay at the Radisson Edwardian Vanderbilt Hotel. I was shocked, and very concerned to read your comments regarding the yogurts being refilled. I have spoken at lengths with food and beverage manager, and a thorough investigation was carried out to determine...
The hotel purports to be the home of some unnamed Vanderbilt. Don't think any have been here in a long time. Front staff was pleasant enough but luggage took more than 1/2 hour and a phone call to be delivered to room. Room was very dated - it appears there have been several houses put together to make this hotel.... more
Dear Reviewer, Thank for choosing to stay with us at the Radisson Edwardian Vanderbilt hotel on your most recent trip to London. We truly appreciate you as a customer. Thank you for also taking the time out to leave a review on this website about your experience with us. Your comments are hugely important to us and are used as...
I stayed with colleagues at this hotel for one night and would not stay here again. The staff were friendly enough, the place was clean and breakfast ok. However, the rooms were awful. I was first given a room on the ground floor. To find it, you had to weave through smelly corridors. The room was the size of a... more
Dear Reviewer, Thank you very much for taking the time out to leave a feedback about your most recent stay with us at the Radisson Edwardian Vanderbilt hotel. We truly appreciate your feedback and use this as a method to continuously monitor and immediately act upon any issues raised. I regret to read of your disappointment with the size of...
Good location however terrible rooms. Avoid the first floor rooms (7,8) as its extremely noisy and impossible to sleep. Room 7 doesnt have a window so good luck trying to see the sun in the morning. Overall this is a terrible hotel at an exorbitant price. more
Dear Reviewer, Thank you very much for choosing to stay with us at the Radisson Edwardian Vanderbilt hotel on your most recent visit to London. I am very disappointed to read that you did not enjoy your stay with us and that you were dissatisfied with the rooms you were allocated. We aim to provide 100% guest satisfaction at all...
Excellent location. The room was very comfortable and staff were helpful and friendly. The breakfast buffet had an average selection. I did not look at the menu so can't judge that. more
Dear Reviewer, Thank you very much for choosing to stay with at the Radisson Edwardian Vanderbilt hotel on your most recent trip to London, we hugely appreciate you as a customer. I am very pleased to read that you found our staff to be helpful and friendly and we were able to satisfy you. I look forward to welcoming you...
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