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35 St. James's Place, London SW1A 1NY, England
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Dukes Hotel
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87%
Ranked #86 of 1,077 hotels in London
Most recent review
5 of 5 stars Reviewed June 17, 2013
Sunlover852 New Jersey
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391 reviews from our community

Traveler rating
    279
    61
    28
    15
    8
See reviews for
Families
57
 
Couples
150
 
Solo
23
 
Business
93
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2013 NEW

My daughter and I had the pleasure of staying for four nights at Dukes. The location is fabulous, the staff welcoming and professional, and the afternoon tea is wonderful. Dukes manages to convey a traditional, refined British experience in an updated atmosphere. The rooms are comfortable and the location, down a short side street, offers a quiet respite from the... More

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Debrah_Dhugga, General Manager at Dukes Hotel, responded to this review
June 18, 2013

Thank you very much for sharing such kind words regarding your stay at DUKES LONDON. I am glad to hear you had a fabulous stay with us and that our team delivered such a faultless service. I am also delighted that you enjoyed our delicious afternoon tea and the classic British charm of our lovely Boutique Hotel. We look forward... More

London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2013 NEW

I had the pleasure of arranging a private event at Dukes Hotel. From the minute I spoke to Lester Bamford I had a truly professional experience and the event was a complete success. The room had natural light, and was comfortably furnished, staff serving the lunch were very professional, the food and wine were superb and for a boutique very... More

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Debrah_Dhugga, General Manager at Dukes Hotel, responded to this review
June 18, 2013

Thank you for taking the time to write such nice words regarding your recent experience at DUKES LONDON. I am delighted to learn our events team looked after your event so carefully and that the event was a great success! Our aim is to provide our guests with a professional and impeccable service, we are glad we have succeeded. Thank... More

new york ny
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 14, 2013 NEW

I stay here often. last time I stayed there was a problem with the bath on the room, I complained about it and this time when I checked in, they upgraded me to a very nice room. I will come back, I enjoyed my stay, very personal hotel.

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See 3 more reviews by mrponcy for London
1 review
5 of 5 stars Reviewed June 12, 2013 NEW via mobile

My father and i had the opportunity to benefit from this amazing location while holding an event on the premises. flawless, charming staff always available to help, an absolute pleasure ! Only thing missing : a night in one of the beautiful rooms! special mention for my favourite employee Lester, an essentiel for the real dukes experience, ever so more... More

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Debrah_Dhugga, General Manager at Dukes Hotel, responded to this review
June 13, 2013

Thank you for sharing such nice words regarding your recent visit at DUKES LONDON. We are delighted to hear the expertise of our Events team contributed to the success of your event and that you had a great time with us! We always do our best to provide our guests with everything they need and we are glad to know... More

St Jean de Luz
1 review
5 of 5 stars Reviewed June 12, 2013

My brief time at the Dukes Hotel was flawless, indeed I have been on nodding acquaintance with this fine institution for more than three decades, but only last week did I discover why so many people become such loyal devotees... and not just for the Vesper Martinis... All members of staff from the Concierge through to the maintenance man are... More

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London
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 11, 2013

Well located. Well staffed - very nice and friendly too, couldnt do enough for us to make our stay as enjoyable as possible. Very quiet Cul de sac, away from the hustle and bustle of London. Nice Cigar & Cognac garden and a great Martini menu! Thoroughly enjoyed our stay and would book again.

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Debrah_Dhugga, General Manager at Dukes Hotel, responded to this review
June 12, 2013

Thank you for sharing such nice words regarding your recent stay at DUKES LONDON. I am thrilled to hear that the team provided you with everything you needed and that they managed to make your stay so memorable. I am also gllad that you loved our location, DUKES is tucked away, but still in the heart of the city and... More

Morristown, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2013

My husband and I had a very enjoyable 6 night stay at this well located Edwardian-style hotel. Tucked into a cul-de-sac on a quiet street, Dukes is loaded with charm and character, unlike the larger, more modern chain hotels. All of the staff were extremely helpful and welcoming: the concierge made a great effort and obtained tickets for us to... More

Was this review helpful? Yes 1
Debrah_Dhugga, General Manager at Dukes Hotel, responded to this review
June 10, 2013

Thank you for taking the time to share such kind words regarding your recent stay at DUKES LONDON. The team and I are delighted to learn you had such a lovely time with us. We particularly glad to hear you loved the British charm of our lovely Boutique Hotel and that our dedicated staff met your expectations. We always do... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 6, 2013 via mobile

Our return for a total of seven days this Spring was everything we could have asked. Not only were we warmly greeted as returning guests, but the hotel staff, especially Ms. Polistron, went out of their way to ensure we were well situated, and comfortable. We could not have asked for anything more! As we have said in an earlier... More

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See 2 more reviews by Michael R for London
Debrah_Dhugga, General Manager at Dukes Hotel, responded to this review
June 13, 2013

Thank you very much for your kind words regarding your recent stay at DUKES LONDON. The team and I are delighted to hear that once again you had a fabulous stay with us! Our aim is simply to provide a warm and impeccable service and we always do our best to ensure our guests will have a truly memorable experience.... More

London, United Kingdom
1 review
3 of 5 stars Reviewed June 5, 2013

We made a pilgrimage to Dukes Bar last Sunday night after dinner. We love the cocktails and the bar very much and frequent the bar now and again. After being held up slightly by the Piccadilly traffic we arrived bang on 1030pm. To our disappointment we were refused service, even though the bar was still serving the in house guests.... More

Was this review helpful? Yes
Debrah_Dhugga, General Manager at Dukes Hotel, responded to this review
June 7, 2013

Thank you for taking the time to write a review regarding your recent visit at DUKES Bar. We are glad to learn you are a frequent attendee of our Bar and that you love the cocktails that our Bar team prepare with expertise and dedication. We are sorry to hear you have been disappointed during your last visit. Due to... More

Edinburgh, Scotland
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 3, 2013

We were warmly received and had a thoroughly enjoyable two night stay in this marvellous London hotel which represents the best features of a traditional English hotel but with some special features such as the best martinis we have ever had and a tented courtyard for a cigar and Armagnac. The location off St James's Street and its proximity to... More

Was this review helpful? Yes
Debrah_Dhugga, General Manager at Dukes Hotel, responded to this review
June 4, 2013

Thank you very much for your kind words regarding your recent stay at DUKES LONDON. The team and I are delighted to hear you had such a wonderful time with us and that our dedicated staff met your expectations. We are very proud of our beautiful Boutique Hotel, our location is ideal and we always do our best to provide... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • St James(12)
  • Green park(4)
  • Very nice(4)
  • Travel agent(3)
  • Great location(3)

Additional Information about Dukes Hotel

Address: 35 St. James's Place, London SW1A 1NY, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kids Activities Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#57 Family Hotels in London
#64 Luxury Hotels in London
#87 Romantic Hotels in London
#135 Business Hotels in London
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Awarded “Europe’s Leading Boutique Hotel” and the “World’s Leading Classic Boutique Hotel”, DUKES LONDON is a hidden gem in the heart of St. James Mayfair, where quintessential British charm and the finest luxury mix together to create a timeless atmosphere. ... more   less 
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Also Known As:
Dukes Hotel London
Dukes Hotel London, England

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