Dukes Hotel (London, England) - Hotel Reviews

Address: 35 St. James's Place, London SW1A 1NY, England

Phone Number:

Region: United Kingdom > England > London

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kids Activities Restaurant Room Service Shuttle Bus service Suites Wheelchair access

Hotel Style:

#50 Luxury Hotels in London

#79 Family Hotels in London

#87 Romantic Hotels in London

#116 Business Hotels in London

Price Range: $$$$

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Elegant Hotel housed in beautifully preserved Edwardian building set in gaslit courtyard. ... more less

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Also Known As:: Dukes Hotel London; Dukes Hotel London, England

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367 reviews from our community

See which rooms travelers prefer - 42 traveler tips

Kgray3180

Dunkerque, France

1 review

“Great location”

Reviewed May 16, 2013 NEW

The hotel was undergoing some changes during our stay, so there were some parts of the hotel which were unfinished. Otherwise it was lovely. The service was excellent and the drawing room was a nice place to have some tea after running about in the England fog.

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Alison O

Milton Keynes, United Kingdom

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

10 helpful votes

“Lovely Afternoon Tea”

Reviewed May 15, 2013 NEW

I took my daughter for afternoon tea after she went to St James Palace to receive her Gold DofE Certificate. The staff were attentive and the service was excellent. We were made to feel welcome and the tea was served in stages which made us feel unhurried. We had Perrier Jouet champagne and a good choice of finger sandwiches. Small... More

Thank you for taking the time to share your experience at DUKES LONDON. We are glad you and your daughter had a lovely time with us and that you enjoyed our tasty Afternoon Tea. Perhaps on your next visit you will join us in THIRTY-SIX to try the absolutely stunning and superb food of our Michelin Star Chef Nigel Mendham.... More

BermudaRobert

Toronto, Canada

Reviews in 2 cities

2 helpful votes

“The Rituals of English Refinement Practiced Here”

Reviewed May 13, 2013 NEW

I have been staying at this property for over 20 years - so I have seen changes over time as one would expect and this hotel remains a jewell of an experience in every way. On a recent European tour my wife and I stayed at Dukes for 10 wonderful nights in April 2013. This charming gem tucked away into... More

Was this review helpful? Yes 1

Thank you for taking the time to write such a lovely review. We are delighted you and your wife had a great time at DUKES LONDON. It is indeed a pleasure reading your kind words about our service and team. We always try to exceed the expectations of our guests and we always try to turn their stay into a... More

JohnMEugeneOR

Eugene, Oregon

“My Duke Hotel Stay”

Reviewed May 10, 2013

We recently stayed at the Dukes, our second time, in three years and it was a great experience with one exception. The staff and concierges all were professional and very willing to help, especially Ian and Mayur. The rooms were clean and everything was as advertised. Our only problem was that some other guest in our proximity didn't abide by... More

Thank you for taking the time to write a review for DUKES LONDON. We are glad your overall stay was a wonderful experience and that our staff provided you with everything you needed. I am sorry to hear about the other guest misbehaving in the hotel and I apologize for any incovenience this might have caused to you. All public... More

mc4traveler

London, United Kingdom

2 reviews

“Wonderful Little Hotel with Amazing Staff”

Reviewed May 8, 2013

I recently stayed in this little boutique hotel for a few days over the bank holiday and I cant fault it. They gave us an upgrade to a higher category than we booked and we got an amazing deal over the internet. The Front Office staff are great and the bar made the best martinis in the world. Dinner was... More

Thank you for writing such a kind and thoughtful review. I am thrilled that the team managed to make your special occasion so memorable. We have a perfectly located hotel for going to the theatre or even spending a day shopping. We hope to welcome you back next year for another touch of luxury. Sincerely Debrah Dhugga More

Shannon G

Chicago, Illinois

4 reviews

4 hotel reviews

“Great service in fabulous location”

We loved our stay in this hotel, from our very friendly check in to our beautiful and clean room. The neighborhood was gorgeous and the shopping in the area was amazing. We had breakfast at the hotel and it was perfect. A few weeks after our visit we ended up back in London at a different hotel that was the... More

Thank you for writing such a wonderful and sincere review. I am thrilled that the team managed to make your special occasion so memorable. We have a perfectly located hotel for going to the theatre or even spending a day shopping. I hope that next time you will return to us so we can spoil you for another stay. We... More

Charles G

Norwich, United Kingdom

Senior Reviewer

7 reviews

5 hotel reviews

“Boutique Hotel that disappoints”

Reviewed May 7, 2013

We had high expectations of this hotel having read the reviews. We had taken note of the small rooms and managed to get an upgrade to a superior room. What that says about the other two levels of rooms (Dukes and Classic) is telling. The superior room is still on the small side. Decor is clean and basic and nothing... More

See 5 more reviews by Charles G for London

Thank you for taking the time to write a review regarding your recent stay at DUKES LONDON. The team and I were disappointed to learn that we did not meet your expectations when you stayed with us at DUKES LONDON. Our objective is simply to provide warm, professional and friendly service, ensuring we do all in our power to give... More

Noonly

London

6 reviews

Reviews in 5 cities

4 helpful votes

“Aladdin”

Reviewed April 28, 2013

Popped in mid-week with a good friend for a little refreshment. A lady welcomed us and suggested the Champagne Lounge "and perhaps dinner for you two ladies?". Aladdin looked after us. He administered a lovely bottle of fizz and some super canapes. Circumstances took us away before dinner, but we were most impressed with Aladdin's fine presence to set the... More

Thank you for taking the time to write such a lovely review. All of our staff at DUKES LONDON take such pride in taking great care of our guests. We look forward to your return when hopefully we might be able to tempt you with a delicious Thirty Six Tasting Menu or a delectable Champagne Afternoon Tea! Kind Regards Debrah... More

ALX_O_123

Portsmouth, United Kingdom

5 reviews

Reviews in 4 cities

5 helpful votes

“Perfect stay.”

Reviewed April 26, 2013

Our stay was planned for a long weekend, and the hotel was perfect. Hidden out of the way from all the hustle and bustle of the busy city, with the bespoke and high standard expected from an up market boutique hotel. The staff were extremely helpful, especially as when we arrived we were given a room in an area which... More

Thank you for sharing your kind comments re your stay we are sorry for any inconvenience caused while we were refurbishing our rooms and public areas this is now all complete and I apologise for any interruptions during your stay. We are very proud of our unique and beautiful hotel located in a “cul de sac” just off St James... More

adam h

“A rewarding night at Dukes”

Reviewed April 19, 2013

I recently had a night at Dukes, a place I've been meaning to stay for ages. And boy I'm glad I finally did. It's an oasis of calm amid the bustle of St James's and my room - and particularly the service - was faultless. Only problem was that it was difficult to tear myself away from the glorious cocktails... More

Thank you for your kind words, we are very pleased that you had a truly relaxing stay away from it all. We are also delighted that you enjoyed Alessandro’s Martinis as he has spent many years honing his skills in order to make the perfect martini. Perhaps on your next you will join us in Thirty Six for a Tasting... More

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Dukes Hotel, London, England

Dukes Hotel

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